[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Launchpad Bug Tracker]

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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  11.10 - Suspend fails on Asus 1215B

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Sami Mäkinen]

Christopher, why are you asking to file a new bug when my testing is
relevant to the bug discussed above please? I would think having
duplicates would make it more difficult to manage fixes?

BTW I noticed that I do not have the latest BIOS after all, so I will
update it and re-test in 12.04 with a few kernels including the raring
one. Will test with a full raring live environment as soon as I figure
out the easiest way to do that without replacing my working 12.04
installation or opening the computer.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

Sami Mäkinen, if you have a bug in Ubuntu, could you please file a new report 
by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports

the Ubuntu Bug Control team and Ubuntu Bug Squad team article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report may delay your problem being
addressed as quickly as possible.

Thank you for your understanding.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Sami Mäkinen]

Just tried the Raring 3.8 kernel on 12.04. System suspended, but died
when resuming. Black screen, no response, had to hard poweroff.

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Re: [Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ryan Fugger]

gRUblo's comment translates to:

Put the core above 3.5 (inclusive) and will work, except grub.
Proven, Debian 6.0.6 amd64, kernel 3.6.9, Gnome 2.30.2. Asus 1215b
e-450

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

gRUblo, if you have a bug in Ubuntu, could you please file a new report by 
executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports

the Ubuntu Bug Control team and Ubuntu Bug Squad team article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report may delay your problem being
addressed as quickly as possible.

Thank you for your understanding.

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Title:
  11.10 - Suspend fails on Asus 1215B

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[gRUblo]

Ставим ядро выше 3.5 (включительно) и всё будет работать, кроме grub.
Проверенно, Debian 6.0.6 amd64, ядро 3.6.9, Gnome 2.30.2. Asus 1215b
e-450

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

Updated to that BIOS a long time ago, with no noticeable change from a
suspend/resume perspective.

Short-term testing isn't of much value given the nature of the problem,
but I'll see what I can do about the Raring testing.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

Ben, as per http://www.asus.com/Eee/Eee_PC/Eee_PC_1215B/#download a BIOS
update is available for your computer (0503). Could you please update to
this, and then test for the suspend problem in a Raring live environment
via http://cdimage.ubuntu.com/daily-live/current/ and comment to the
results?

** Tags added: bios-outdated

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

** Tags added: resume suspend

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

** Tags added: needs-reverse-mainline-kernel-version-bisect

** Tags added: natty

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-fixed-upstream-3.6.9

** Changed in: linux (Ubuntu)
   Status: Expired => Confirmed

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

I built kernel 3.6.9 using the attached .config on December 8th and
suspend/resume has consistently worked for me ever since.  That said, I
have noticed some X related issues that seem to be related to dual
monitors.  If I have been using a 2nd monitor (plugged in via HDML -
haven't tried with VGA) and suspend, when I unsuspend without a second
monitor attached the display is unresponsive and I have to restart X or
plug in a second monitor to get X working again.  The work around is to
use the Monitors application to disable the second monitor before
suspending the laptop.

Note - I hadn't tried any kernels between 3.5.4 and 3.6.9, it is
possible that the issue was fixed before 3.6.9.

The BIOS bug noted earlier in this report remains an issue, so if you
wish to reboot after using suspend/resume you have to remove the battery
and disconnect the power before rebooting or the system will hang after
the BIOS splash screen, this is an ASUS/BIOS issue, and not kernel/OS
related.

** Attachment added: "Kernel build config used w/stock 3.6.9 kernel from 
kernel.org"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/856711/+attachment/3465441/+files/.config

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Launchpad Bug Tracker]

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ryan Fugger]

I have to report that adding "radeon" to SUSPEND_MODULES doesn't
actually fix the problem completely -- I'm still getting crashes on
resume (requiring hard reset) about 20% of the time.  My sense is the
longer it remains suspended, the more likely it is to crash.  In my
initial testing, it worked fine, but I was only suspending for a few
seconds.

Christopher, please note that I have tried the "resume-trace" debugging
procedure, and it didn't work for me -- no magic number in dmesg output
after resuming.  I suspect this is because you have to remove the
battery and power supply for the computer to restart properly after
crashing on resume, but it's certainly possible I did something wrong.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

Ben, thank you for testing the mainline kernel. Could you please provide
the information following https://wiki.ubuntu.com/DebuggingKernelSuspend
?

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

** Tags removed: needs-upstream-testing
** Tags added: kernel-bug-exists-upstream

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

Sorry about the delay, I tried with kernel linux-
image-3.6.0-030600rc1-generic (the newest kernel available via
https://wiki.ubuntu.com/Kernel/MainlineBuilds) today on ubuntu 11.10 and
the bug still exists, so the problem continues to exist upstream.

Suspend / resume failed on the second attempt.  It appeared as though
the video failed to resume.  I was using the radeon driver.

Sometimes the machine can appear to be properly suspended, however it
will become warm to the touch over time indicating that it is not
actually suspended.  This only becomes apparent after 30+ minutes so it
isn't particularly easy to test for unless you're unusually patient.
The machine never resumes properly in such a case.

Regarding recent posts about unloading the radeon driver before
suspending, in the past I have tried that with both the radeon and fglrx
drivers as well as the brcmsmac or brcm80211 (depending on kernel
version) wifi drivers without any improvement.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

** Attachment removed: "Adding "radeon" to SUSPEND_MODULES fixes the bug for 
this machine."
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/856711/+attachment/3250314/+files/lspci_working.txt

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ryan Fugger]

** Attachment added: "Adding "radeon" to SUSPEND_MODULES fixes the bug for this 
machine."
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/856711/+attachment/3250314/+files/lspci_working.txt

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ryan Fugger]

I'm attaching the output of "lspci -vvnn" so Sami and Stefan can compare
-- maybe they have different hardware?  Mine seems to be working without
issue.  Please let me know if there's anything else I can provide that
might help find what the difference is.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Stefan Schindler]

@sami


Don't bother. I dont have a crypto disk set up and unfortunateliy I'm 
experiencing the exact same problems. Tried with 
/etc/pm/config.d/suspend_modules  and /etc/pm/config.d/modules

It crashed pretty hard each time I tried to wake it up. Worse than
before. So there IS a change. But not the way I'd hoped.

Hoping for a solution.

Cheers, Stefan

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Sami Mäkinen]

Should the file be /etc/pm/config.d/suspend_modules or
/etc/pm/config.d/modules ?

Added /etc/pm/config.d/modules containing line SUSPEND_MODULES="wl
radeon" and rebooted for good measure, but still suspend failed on the
first attempt. Failed so hard I had to remove the battery to shut down -
I think usually just keeping the power button pressed for a few seconds
is enough.

Also tried adding in the full content from Choms' file, and copied also
to /etc/pm/config.d/suspend_modules, but still suspend is failing on the
first try.

I do have a crypt swap (and crypt root partition), so perhaps that's why
Ryan sees success but I don't, as Martin seems to be suggesting. If
everyone else is seeing success with adding radeon to the suspend
modules list, then I'll file a separate bug about suspending with a
crypto disk.

Unfortunately I don't have enough space to test without my crypt disk,
and digging the SSD out is a painful operation.

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Re: [Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ryan Fugger]

I can confirm that adding "radeon" to my SUSPEND_MODULES seems to fix
this bug on 12.04.  I have tested 8 or so suspend/resume cycles with
no problems, where before I could only get zero or one suspend/resume
cycles to work before it failed.

My /etc/pm/config.d/suspend_modules reads:

SUSPEND_MODULES="wl radeon"

Previously, the value had been simply "wl", which still seems to be
required for things to work correctly.

Presumably adding "fglrx" instead of "radeon" would help those using
that driver.

Note that this did not work with uswsusp.  It seems to work both with
C6 enabled and disabled in the BIOS.

Thanks Choms!

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Martin G]

Thanks for the update. I'd like to update this report with the following info, 
which I noticed when I tried to do the workaround suggested by Choms in comment 
#109: 
(uswsusp did not succeed the configuration, as it could not find a valid swap 
partition)

# cat /etc/fstab |grep swap

# swap was on /dev/sdb5 during installation
#UUID=2310195d-fb73-41b2-9322-f4510f4233ea noneswapsw   
   0   0
/dev/mapper/cryptswap1 none swap sw 0 0

Then:
# ls /dev/mapper/cryptswap1
ls: cannot access /dev/mapper/cryptswap1: No such file or directory


Is this partition mapped during suspend initialization, or is it really missing 
(sometimes)?

I will try to figure out how to create a swap non-encrypted partition or
file, and then test the suggestion in #109.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Choms]

Bugfix, imho, for the suspend problem (at least for me is working on
fedora, and it may also work on ubuntu, please test it and send
feedback):

afaik it seems to be a problem with gaphics driver when suspending, to
fix it just add "fglrx" or "radeon" or whatever driver you are using to
SUSPEND_MODULES line on /etc/pm/config.d/modules

This is my pm modules file, note I've added both open and privative
modules:

[choms@neutrino ~]$ cat /etc/pm/config.d/modules 
SUSPEND_MODULES="button uhci_hcd fglrx uvcvideo radeon"
SLEEP_MODULE="uswsusp"
S2RAM_OPTS="-f -a 2"

I hope this helps

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Re: [Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[pantas]

Am 01.08.2012 21:18, schrieb Ryan Fugger:
> I can report that the suspend problem still exists in 12.04, although
> it might happen less frequently.
>
i had to switch to MS since this bug is so fatal. i'd rather like to use 
linux again. but this is my working machine, but i'm still following 
this bug, so finally i could use linux again.

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Re: [Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ryan Fugger]

I can report that the suspend problem still exists in 12.04, although
it might happen less frequently.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

Ben, regarding your comment 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/856711/comments/105 :
>" Do you want me to do this on 11.10 or or 12.04?"

As you mentioned in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/856711/comments/84
, wifi does not work in 12.04, though the suspend problem no longer
exists.

Hence, as you reported the problem initially in 11.10, and
presumptuously assuming this is the Ubuntu you use primarily due to
working wifi, I recommend performing the requested test, and all future
suspend testing regarding this report using 11.10.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

Sorry, didn't realise you were waiting on me.  I'm in transit at the
moment, but will have time to play with the latest upstream kernel later
this week and will repeat my testing for the Suspend / Resume from the
link you sent.  Do you want me to do this on 11.10 or or 12.04?  I have
access to both on the machine.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

Ryan Fugger, what is required is Ben's response to 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/856711/comments/86 . For 
more on this, please see:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Confirmed_Bugs
https://help.ubuntu.com/community/ReportingBugs

Thank you for your understanding.

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Re: [Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ryan Fugger]

What is still required to confirm this bug? Thanks.
On Jul 31, 2012 3:25 AM, "Christopher M. Penalver" <
christopher.penal...@gmx.com> wrote:

> ** Changed in: linux (Ubuntu)
>Status: Confirmed => Incomplete
>
> --
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>
> Title:
>   11.10 - Suspend fails on Asus 1215B
>
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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ryan Fugger]

** Changed in: linux (Ubuntu)
   Status: Expired => Confirmed

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Launchpad Bug Tracker]

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ryan Fugger]

Christopher has contacted me and informed me that this bug was marked
private in an attempt to get people to stop commenting with information
not directly helpful to the developers working on this bug.

*** IF YOU HAVE THIS BUG, PLEASE OPEN A NEW BUG REPORT WITH THE COMMAND
"ubuntu-bug linux" AND SUBSCRIBE CHRISTOPHER TO IT RATHER THAN
COMMENTING HERE. ***

It would have helped immensely if Christopher had just posted this
information here himself.  It would help even more if there were
warnings to this effect built into Launchpad when posting a comment.

I am making this bug public again, since making it private does not
achieve what it was intended to achieve, and does plenty of harm.

I'll volunteer to stop commenting and ask everyone else to do the same
if we can just consider this minor debacle resolved :)

** Visibility changed to: Public

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[dreamerchant]

I posted the result of "ubuntu-bug linux" in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1006918
Please merge it with this bug.
Today the russian-speaking (I'm in Russia) tech-support contacted me and told 
they won't do anything as it is shipped with Windows 7 and all other OS doesn't 
matter for them.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

UrkoM / dreamerchant / Martin G, if you are having a problem in Ubuntu, please 
file a new report by executing the following in the Terminal and feel free to 
subscribe me to it:
ubuntu-bug linux

Thanks!

** Attachment removed: "Screenshot of debug screen"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/856711/+attachment/2964999/+files/P1020610.JPG

** Attachment removed: "/var/log/kern.log for the 3.0.4 mainline boot"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/856711/+attachment/2596310/+files/kern-3.0.4.trimmed.log

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Martin G]

So, let's slashdot the situation, or somehow make Asus take action by
other means.

I think we have a strong case. In Norway, if we can confirm that this is
a BIOS bug, I can deliver this laptop back to the shop where I bought it
and get a refund. I will probably have to fight for a couple of months,
and write some letters, but I am willing to do that.

But, the best would be if Asus could provide a BIOS update.

Asus, if you hear me: I will get a refund and tell the world that your
hardware is faulty. I will update every bug report and forum post and
tell my story (there are quite a few).

(Yes, suspend/resume IS a core feature for a laptop)

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[dreamerchant]

It's a BIOS bug, ASUS tech-support doesn't want to contact or comment
about this problem. Windows works fine, that's why, I think.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[UrkoM]

Testing this with Ubuntu 12.04.
Suspend/resume seems to work fine, at least most of the time, with C6 mode on 
or off, makes no difference.

But if you suspend even just once, then you can't reboot. Or shutdown and start 
again.
Something in the hard drive controller (I think), because the hard drive seems 
to be off or undetected when I turn the laptop on again.

To be able to boot again, I need to remove power and battery. Then it
works.

I am in a tight spot, because we are planning to deploy 200 of these
netbooks with Ubuntu for my school. And our students really need suspend
to move between classes without problems. Can anyone help?

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

pantas, please execute the following via the Terminal and feel free to 
subscribe me to it:
ubuntu-bug linux

Thanks!

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[pantas]

Nothing new in Ubuntu 12.04 so far i think.
Tried, one time standby works correctly and second time failed.
I tried different kernel and distros, C6 state enabled, disabled, with no 
succes.
End up in hibernating or just shutdown and reboot, as i have a SSD, so its fast 
enough.
But i'd like to rather have full suspend posiibilities. Anyone had succes in 
trying ?

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Christopher M. Penalver]

Ben, thank you for reporting this and helping make Ubuntu better. Could
you please provide the information following
https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well,
if you could also please test the latest upstream kernel available that
would be great. It will allow additional upstream developers to examine
the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
you've tested the upstream kernel, please remove the 'needs-upstream-
testing' tag. This can be done by clicking on the yellow pencil icon
next to the tag located at the bottom of the bug description and
deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not
boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

** Description changed:

  Suspend fails 20-50% of the time on an Asus 1215B running the amd64
  version of 11.10.  When it fails the screen is usually off entirely,
  though sometimes the backlight is still on.
  
  Kernel 3.0.0.11 AMD64
  fglrx-updates (2:8.881-0ubuntu3)  - also tried with radeon driver, however it 
made no difference
  I have also tried it with the proprietary wifi driver, again it made no 
difference.
  
  This is similar to my experience on 11.04, which I have attempted to
  sort out using the directions here
  https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume and by
  adding suspect modules (brcmsmac, mac80211, radeon) to a
  SUSPEND_MODULES="" line in /etc/pm/config.d/modules but the problem
  continues.
  
- 
- 00:00.0 Host bridge: Advanced Micro Devices [AMD] Pavilion DM1Z-3000 Host 
bridge
-   Subsystem: Advanced Micro Devices [AMD] Pavilion DM1Z-3000 Host bridge
-   Flags: bus master, 66MHz, medium devsel, latency 32
- 
- 00:01.0 VGA compatible controller: ATI Technologies Inc Device 9802 (prog-if 
00 [VGA controller])
-   Subsystem: ASUSTeK Computer Inc. Device 84a5
-   Flags: bus master, fast devsel, latency 0, IRQ 45
-   Memory at c000 (32-bit, prefetchable) [size=256M]
-   I/O ports at f000 [size=256]
-   Memory at feb0 (32-bit, non-prefetchable) [size=256K]
-   Expansion ROM at  [disabled]
-   Capabilities: [50] Power Management version 3
-   Capabilities: [58] Express Root Complex Integrated Endpoint, MSI 00
-   Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
-   Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 

-   Kernel driver in use: fglrx_pci
-   Kernel modules: fglrx, radeon
- 
- 00:01.1 Audio device: ATI Technologies Inc Device 1314
-   Subsystem: ASUSTeK Computer Inc. Device 84a5
-   Flags: bus master, fast devsel, latency 0, IRQ 43
-   Memory at feb44000 (32-bit, non-prefetchable) [size=16K]
-   Capabilities: [50] Power Management version 3
-   Capabilities: [58] Express Root Complex Integrated Endpoint, MSI 00
-   Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
-   Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 

-   Kernel driver in use: HDA Intel
-   Kernel modules: snd-hda-intel
- 
- 00:04.0 PCI bridge: Advanced Micro Devices [AMD] Device 1512 (prog-if 00 
[Normal decode])
-   Flags: bus master, fast devsel, latency 0
-   Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
-   Memory behind bridge: fea0-feaf
-   Capabilities: [50] Power Management version 3
-   Capabilities: [58] Express Root Port (Slot+), MSI 00
-   Capabilities: [a0] MSI: Enable- Count=1/1 Maskable- 64bit+
-   Capabilities: [b0] Subsystem: Advanced Micro Devices [AMD] Device 1234
-   Capabilities: [b8] HyperTransport: MSI Mapping Enable+ Fixed+
-   Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 

-   Kernel driver in use: pcieport
-   Kernel modules: shpchp
- 
- 00:05.0 PCI bridge: Advanced Micro Devices [AMD] Device 1513 (prog-if 00 
[Normal decode])
-   Flags: bus master, fast devsel, latency 0
-   Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
-   I/O behind bridge: e000-efff
-   Memory behind bridge: fe90-fe9f
-   Capabilities: [50] Power Management version 3
-   Capabilities: [58] Express Root Port (Slot+), MSI 00
-   Capabilities: [a0] MSI: Enable- Count=1/1 Maskable- 64bit+
-   Capabilities: [b0] Subsystem: Advanced Micro Devices [AMD] Device 1234
-   Capabilities: [b8] HyperTransport: MSI Mapping Enable+ Fixed+
-   Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 

-   Kernel driver in use: pcieport
-   Kernel modules: shpchp
- 
- 00:11.0 SATA controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 SATA 
Controll

[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[dreamerchant]

With Enabled С6 and disabled Express Gate (0503 BIOS) E-450 1215b I
tried today 12.04 beta 2 live from sd-card. Suspend works much better,
but on 13th suspend I got the debug screen (screenshot in attachment)
and only was able to reboot with SysRq-REISUB. After that windows 7
refused to boot, the cursor was blinking. So I rebooted again, booted
ubuntu from sd-card again and rebooted normally. After that windows 7
booted normally too.

** Attachment added: "Screenshot of debug screen"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/856711/+attachment/2964999/+files/P1020610.JPG

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Re: [Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

On 12-03-23 08:10 AM, pantas wrote:
> I made that exactly, but it fails to compile fglrx and wifi module,
> don't know why...
> also standby mode only worked once; is it because i installed uwsp at
> the same time?
> Is it worth investigating more deeply with this kernel, anything else
> you did?
>
I had similar results.

When I used the latest kernel config from 12.04 (Precise) I ended up 
without wifi (no brcmsmac), though it worked on 12.04.  When I used a 
.config that I'd created for 3.2.2 brcmsmac compiled fine, however 
suspend/resume failed on the first attempt.  I had C6 disabled in the 
BIOS which may have been a contributing factor.

- Ben

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Re: [Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[pantas]

I made that exactly, but it fails to compile fglrx and wifi module, 
don't know why...
also standby mode only worked once; is it because i installed uwsp at 
the same time?
Is it worth investigating more deeply with this kernel, anything else 
you did?

Regards
03.22.2012 17:32, Jean-Yves ZINSOU wrote:
> Finally got it working with vanilla kernel  3.2.12 :
>   http://www.kernel.org/pub/linux/kernel/v3.0/linux-3.2.12.tar.bz2
> And keeping config file from my current ubuntu kernel, this is how i did it :
>
> 1- download the tar.bz file of the kernel
> 2-untar it to /usr/src/
>  sudo -s
> cd /usr/src/
> tar -jxvf /where_you_saved_the_kernel_file/linux-3.2.12.tar.bz2
> 3- make a symlink to the newly created directory name linux  and get into it
>ln -s linux-3.2.12 ./linux&&  cd linux
>
> 4- make sure you avec all the necessary tools installed
>apt-get install kernel-package libncurses5-dev fakeroot wget bzip2 
> build-essential
> 5- Use your current kernel config file
> cp /boot/config-`uname -r` ./.config&&  make menuconfig
> 6 - Compile your kernel and make the corresponding debs
> make-kpkg clean&&  time fakeroot make-kpkg --initrd 
> --append-to-version=-custom.1 kernel_image kernel_headers
>
> 7- install your new kernel debs located in /usr/src:
>cd /usr/src
>dpkg -i *.deb (make sure you havent other debs here for this command)
>
> Hope this helps !!
>

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Jean-Yves ZINSOU]

Finally got it working with vanilla kernel  3.2.12 :
 http://www.kernel.org/pub/linux/kernel/v3.0/linux-3.2.12.tar.bz2
And keeping config file from my current ubuntu kernel, this is how i did it :

1- download the tar.bz file of the kernel
2-untar it to /usr/src/
sudo -s
   cd /usr/src/
   tar -jxvf /where_you_saved_the_kernel_file/linux-3.2.12.tar.bz2
3- make a symlink to the newly created directory name linux  and get into it
  ln -s linux-3.2.12 ./linux && cd linux

4- make sure you avec all the necessary tools installed
  apt-get install kernel-package libncurses5-dev fakeroot wget bzip2 
build-essential
5- Use your current kernel config file
   cp /boot/config-`uname -r` ./.config && make menuconfig
6 - Compile your kernel and make the corresponding debs
make-kpkg clean && time fakeroot make-kpkg --initrd 
--append-to-version=-custom.1 kernel_image kernel_headers

7- install your new kernel debs located in /usr/src: 
  cd /usr/src 
  dpkg -i *.deb (make sure you havent other debs here for this command)

Hope this helps !!

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[CxOrg]

The final addition to /etc/pm/config.d/modules

adds:

SLEEP_MODULE="uswsusp"
S2RAM_OPTS="-f -a 2"
SUSPEND_MODULES="button uhci_hcd"

I'm thinking having the most recent kernel you can find could help as
the -a parameter makes use of kernel features.

I'm using 3.6.1

as in http://mib.pianetali.../kernels/3.1.6/ and the latest ATI driver
http://www2.ati.com/...-x86.x86_64.run

Seems pretty solid now even with lid close for suspend.

You may have to check with the Ubuntu community for the integration of
pm-utils and s2ram. It seems acpid and pm-utils also manage the lid
close and special keys part.

I'll continue posting at:
http://mandrivausers.org/index.php?/topic/109317-asus-1215b-laptop-
suspendresume-other-issues/

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Re: [Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[pantas]

I tried to build a custom kernel in Ubuntu Oneiric, followed this tutorial
http://blog.avirtualhome.com/2010/05/05/how-to-compile-a-ubuntu-lucid-kernel/ 
changing it to amd64 and oneiric; it worked out and after that in Ubuntu 
i had to install "uswsusp" per apt-get following
CxOrg's advise.

Trying out "sudo s2ram -f -a 2" it worked 1 time out of 10. Also 
disabled C6 cpu state in BIOS
Again no success
In Lucid and oneiric to make s2ram permanent you have to link s2ram to 
pm-suspend

sudo ln -s /usr/sbin/s2ram /usr/sbin/pm-suspend
doing backups of pm-suspend before that

Any other suggestions ?

Regards
> Current contents of my /etc/pm/config.d/modules
>
> SLEEP_MODULE="uswsusp"
> S2RAM_OPTS="-f -a 2"
>
> Now sleeping with Fn + Zz keys and waking with short press of power
> button seems reliable. Sleep from "lid close" or waking from any other
> key will/can fail.
>
> Some attention to /var/log/pm-suspend.log may reveal what is happening
> in these different cases.
>

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  11.10 - Suspend fails on Asus 1215B

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[CxOrg]

Current contents of my /etc/pm/config.d/modules

SLEEP_MODULE="uswsusp"
S2RAM_OPTS="-f -a 2"

Now sleeping with Fn + Zz keys and waking with short press of power
button seems reliable. Sleep from "lid close" or waking from any other
key will/can fail.

Some attention to /var/log/pm-suspend.log may reveal what is happening
in these different cases.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[CxOrg]

Correction to the above

The contents of modules file should be: S2RAM_OPTS="-f -a 2"

Try as root (su) in a terminal

s2ram -f -a 2

This is the one which worked for me. You may have to search for s2ram
and install it if it is not part of your distribution.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Martin G]

Thanks to  CxOrg in comment #75 and #76: I also tried to build a custom
kernel, but it never worked for me - failed just as much as before.

Now I have also put in place the suggested file in comment #76, but that
also failed - the laptop didn't even enter suspend mode this time (only
one try so far).

If you find something that work reliably, please keep us posted - I am
very keen to find a solution for this...!

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[CxOrg]

The above seemed to work fine until I rebooted. Strange?? so back to
some research on what the real fix is.

pm-utils seems to be the mechanism behind suspend/resume from both disk
and ram. This is fine tuned for different laptop chipsets and kernel
modules for video/wireless etc by s2ram . A comprehensive guide for Suse
linux explains all you need to know -
http://en.opensuse.org/SDB:Suspend_to_RAM and here http://old-
en.opensuse.org/Pm-utils

Testing to find the best parameters to use with the Asus 1215B and ATI
video driver.

To make it work with the keyboard and power saving system I added this
file /etc/pm/config.d/modules containing a single config line:

S2RAM_OPTS="-f -a 3"

set the permissions to 755

So far this works OK.

I'll have to test against some other kernel and use suspend to ram daily
to see if it breaks?

Again lets hope this helps with Ubuntu/Mint installations which may not
be exactly the same.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[CxOrg]

Having followed the link in post 64 I decided to give re-building my
current kernel a go.

This should apply to Ubuntu as much as the Mandriva 2011 install I'm
using.

Without changing anything in the .config for the re-build resulted in a
kernel which does suspend/resume again and again. No failures yet WOW!
after all this time of trying other solutions!! Everything appears to
work as normal. Network etc ...

This may work for you.

I'm using the latest kernel I can find for Mandriva through MIB
http://mib.pianetalinux.org/MIB/2011.0/32/projects/kernels/3.1.6/

You should find an equivalent for Ubuntu and install the kernel source.

The build process should be something like:

# cd /usr/src/linux-
# make mrproper (this cleans out cruft from prior builds including .config)
# cp /boot/config- .config (we'll use Mandriva's config as the 
starting point)
# vi Makefile (change the EXTRAVERSION variable to something unique)
# make menuconfig (select your desired customizations and save)
# make all (this preps and builds the kernel and modules)
# make modules_install (you must do this before before make install)
# make install (the bootloader will get updated automagically)

Again check for the specifics to rebuild for Ubuntu. The compile process
can take a couple of hours!

Good Luck!

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

I tried 12.04 beta last night and found no improvement over 11.10 or
11.04 from a suspend/resume perspective.

Reading the mint forum thread
(http://forums.linuxmint.com/viewtopic.php?f=49&t=72645&sid=249cfdc30aee6fa1a89c71bb437121e1&start=20#p443647)
that Martin G posted it seems that the "power issue" discussed was about
power consumption (heat, battery life), not suspend/resume, so
unfortunately I don't think it is relevant to this issue.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Sami Mäkinen]

The problem sounds a lot like a concurrency issue, but at least booting with 
SMP disabled did not help the problem in the slightest. Also it does not matter 
whether you suspend with or without X, so I don't think it's the display driver 
either.
As the problem seems to be present in all distros, I would hazard a guess that 
the problem is in the Linux kernel itself, some device driver module. That this 
one guy reports reliable sleeping with a custom kernel would support that guess.

I also tried without help the script for unbinding USB devices on sleep.

For me, I'm changing the slow HD to an SSD, and hope hibernating and
resuming will be much faster then. Of course still not as fast as
sleep/wakeup.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Martin G]

I am thinking about returning my Asus Eee 1215B to the shop as it seems
this is a universal problem for all (?) distros.

Can someone suggest where the actual problem is? Is the BIOS flaky, or
is it the kernel?

This bug was filed September 2011, and it is really a show stopper for a
laptop.

I expect nothing from "customer care", so I'd rather search for a proper
description of what the real source of the problem is, and use that when
I have to contact the consumer council (since the shop obviously will
send the laptop to an Asus repair center, who will say there is nothing
wrong with the PC, and that Microsoft Windows works just fine, and blah
blah).

So, any suggestions on what the real source of the problem is, or how we
can probe for it?

-Martin

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[dreamerchant]

"I tried newest 12.04 beta 1 and it looks more promesing: System
standsby then resumes correctly" Yes, but only 10-15 times, then it
hangs up as usual with a black screen. Ubuntu 12.04 beta 1 64-bit.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[pantas]

PS: I tried newest 12.04 beta 1 and it looks more promesing: System
standsby then resumes correctly, but afterwards the whole system
produces a lot of errors (can't logout, apporte-collect pops up every 5
seconds and so on) so its unusable in another way :/

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[pantas]

I too have this bug with Eee Pc 1215b E-450 Brazos APU in 11.04, 11.10 and 
12.04 Alpha2
BIOS is newest

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[dreamerchant]

*Ubuntu 12.04 alpha 2

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[dreamerchant]

Still have this bug with Ubuntu 12.04 with disabled C6 mode in BIOS
(0503) and disabled Express Gate. I have E-450 1215b.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Martin G]

I have upgraded the BIOS to version 0503, but the problem persists.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

I'd like to correct an earlier post I made, unfortunately suspend/resume
does *not* work flawlessly in Mint 11.  It seems to fail less frequently
than in 11.10 or 11.04, but it still fails often enough to be a major
irritant.  Failure rates on Mint 12 seem to be identical to 11.10.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Martin G]

According to http://hardforum.com/showthread.php?t=1375944 the same
problem is found on Asus P6T, and disabling Express Gate and changing
suspend mode to S3 in BIOS seems to have SOLVED the problem (on that
system).

I've checked the BIOS on my ASUS 1215B,  but can't find any information
on Express Gate, nor suspend mode (S3).

I have, however, tried with C6 option both on and off, but have the
problem either way.

Over at 
http://forums.linuxmint.com/viewtopic.php?f=49&t=72645&sid=249cfdc30aee6fa1a89c71bb437121e1&start=20#p443647
"manmath" reports success with Asus 1215B with a custom kernel. Not sure which 
of the issues that was solved, or the config on that custom kernel though.

Other references:
http://ubuntuforums.org/showthread.php?t=1749630
http://ubuntuforums.org/showthread.php?t=1791456
http://ubuntuforums.org/showthread.php?t=1848484

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Martin G]

I can confirm this bug on Asus 1215B with Ubuntu 11.10  oneiric. 
I've tried kernel 3.0.0-14-generic and also kernel 3.1.0-030100-generic, both 
x86_64.

The problem is the same as described here. For me, suspend to ram works
once or twice or even five times, but then it fails. One the failing
resume, the screen stays black,  and it seems that the machine is
freezed. I have to remove the power cord and the battery to manage to
boot again.

Really annoying, and really a quite severe bug for a laptop.

I'd be happy to test any workarounds, or bleeding edge updates.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Hendy Irawan]

Exact same problem on Linux Mint 12, 32-bit. (I presume also happens on
Linux Mint 12, 64-bit)

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Re: [Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

On 11-11-15 09:05 AM, Joonas Koivunen wrote:
>
> Could the C6 state somehow be the cause of this problem?
>
>

With C6 enabled the suspend/resume seems to fail almost every time for 
me.  Curiously it seems that the longer the system is suspended the less 
likely it is to resume.  With it disabled it fails 20-50% of the time.

I have tried to research what exactly C6 is, but haven't found any good 
documentation on it.  As a result I just leave it disabled.  If anyone 
else finds good documentation I would appreciate it if you could post a 
link.

I will look into trying Mint 12 in the next week or so and will report 
back on what I learn.

- Ben

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Joonas Koivunen]

I read somewhere that disabling C6 state from BIOS might fix the
problem. (Perhaps linked from #54's link.)

After changing that setting the first suspend failed but I've now
completed over ten suspend/resume cycles. Everything (wlan, usb, fglrx)
seems to be working OK. I don't use the ethernet nic, so can't say for
it. eth0 iface is available in ifconfig output at least.

Could the C6 state somehow be the cause of this problem?

I've sent a Asus  "customer technical question" or what ever it was
called in their "Support center" with a link to this bug. I doubt that
they care though.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Benedikt Pruys]

Ben, thank you for your good analysis. Which wireless driver is used under mint 
11 or 12?
Is it the same as under ubuntu? Or is it a config or kernel thing?

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

With regards to getting to grub after a suspend/resume fail, this is
apparently a BIOS bug in the 1215B and, as you say, removing the battery
and AC is the only way to get past it. I've seen it mentioned elsewhere,
so this is not an isolated issue.  I'm not 100% certain, but I believe I
have also run into the issue when a shutdown does not complete properly
(sometimes it hangs with the power still on but the OS otherwise
shutdown).

3.0.0-8 is the latest mainline kernel I have tried, it booted fine but
did not improve the suspend/resume situation so I haven't been using it.

Curiously I have just discovered that suspend/resume works flawlessly
under Mint 11, which is based off of Natty (11.04).  I have not looked
into what the specific differences are, but I haven't been able to get
suspend/resume to work consistently under Natty so Mint must have fixed
something.  Mint 12 is in the release candidate stage and I am tempted
to try it to see if suspend/resume works properly under it too.  I have
also tried Squeeze (current Debian stable) and found that suspend/resume
did not work consistently under it either.

I have ruled out that the problem is the wireless driver (I'm using
brcm80211).  It also seems to fail at a consistent rate with either the
radeon or fglrx drivers so I don't think either of them are involved.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Joonas Koivunen]

Tried to do pm-tracing (RTC "logging") but it does not seem to work at
all. If I enable it and suspend, the device will, after a failed
suspension resume and subsequent hard poweroff (power btn for say 5
seconds), fail to reach grub boot. BIOS logo et al is shown as usual but
no grub. If I wait long enough the bios will complain that it cannot
boot from the selected device.

Fix to resume booting is to remove AC power, remove battery, re-insert
battery. Sometimes at this stage the device will NOT respond to any
power button presses but will always after I re-insert AC power.

At no point was RTC clock changed, so perhaps the laptop does not even
start to resume? Also nothing was ever logged to console while doing pm-
suspend from VT.

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Joonas Koivunen]

Testing with linux-
image-3.0.4-030004-generic_3.0.4-030004.201108301138_amd64.deb:

Build/install ok, hangs with splash kernel parameter, without splash or
quiet it'd seem that another module causes the same kind of "BUG: unable
to handle kernel paging request at ...".

Couldn't catch any udevd messages like with 3.2.0 but now the system has
completly crashed.

First "BUG: ..." was for a modprobe, unable to determine what module,
the second which ultimately crashed the whole system was from X process.
(from kern.log, attached)

Does anyone else have more luck testing the mainline kernels?

** Attachment added: "/var/log/kern.log for the 3.0.4 mainline boot"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/856711/+attachment/2596310/+files/kern-3.0.4.trimmed.log

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Joonas Koivunen]

I tried the latest mainline kernel but no luck.

Unable to boot current/latest mainline kernel: linux-
image-3.2.0-999-generic_3.2.0-999.20130405_amd64.deb as fglrx fails
to load:

"BUG: unable to handle kernel paging request at 8800dee834f0"
followed by stacktraces and module listings listing fglrx as "fglrx(P)".
It'd seem that udevd timeouts with the modprobe request and when it
tries to cancel it the whole system locks up.

Also the bcmwl dkms failed to build against this kernel.

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Title:
  11.10 - Suspend fails on Asus 1215B

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Tikeii]

I still have this suspend problem, too with my Asus 1215B

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Tikeii]

There are people on this site and it seems like it might work. Try this:
http://thecodecentral.com/2011/01/18/fix-ubuntu-10-10-suspendhibernate-
not-working-bug

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Sami Mäkinen]

+1

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  11.10 - Suspend fails on Asus 1215B

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Joseph Salisbury]

Would it be possible for you to test the latest upstream kernel?  It
will allow additional upstream developers to examine the issue. Refer to
https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the
upstream kernel, please remove the 'needs-upstream-testing' tag. This
can be done by clicking on the yellow pencil icon next to the tag
located at the bottom of the bug description and deleting the 'needs-
upstream-testing' text. Please let us know your results.

Thanks in advance.

** Tags added: needs-upstream-testing

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  11.10 - Suspend fails on Asus 1215B

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

Bug continues on kernel 3.0.0-12.20

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Brad Figg]

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during
any development cycle it is impossible for us to review them all.
Therefore, we occasionally resort to using automated bots to request
further testing. This is such a request.

We have noted that there is a newer version of the development kernel
than the one you last tested when this issue was found. Please test
again with the newer kernel and indicate in the bug if this issue still
exists or not.

If the bug still exists, change the bug status from Incomplete to
Confirmed. If the bug no longer exists, change the bug status from
Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

** Tags added: kernel-request-3.0.0-12.20

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  11.10 - Suspend fails on Asus 1215B

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

apport information

** Description changed:

  Suspend fails 20-50% of the time on an Asus 1215B running the amd64
  version of 11.10.  When it fails the screen is usually off entirely,
  though sometimes the backlight is still on.
  
  Kernel 3.0.0.11 AMD64
  fglrx-updates (2:8.881-0ubuntu3)  - also tried with radeon driver, however it 
made no difference
  I have also tried it with the proprietary wifi driver, again it made no 
difference.
  
  This is similar to my experience on 11.04, which I have attempted to
  sort out using the directions here
  https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume and by
  adding suspect modules (brcmsmac, mac80211, radeon) to a
  SUSPEND_MODULES="" line in /etc/pm/config.d/modules but the problem
  continues.
  
  
  00:00.0 Host bridge: Advanced Micro Devices [AMD] Pavilion DM1Z-3000 Host 
bridge
Subsystem: Advanced Micro Devices [AMD] Pavilion DM1Z-3000 Host bridge
Flags: bus master, 66MHz, medium devsel, latency 32
  
  00:01.0 VGA compatible controller: ATI Technologies Inc Device 9802 (prog-if 
00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device 84a5
Flags: bus master, fast devsel, latency 0, IRQ 45
Memory at c000 (32-bit, prefetchable) [size=256M]
I/O ports at f000 [size=256]
Memory at feb0 (32-bit, non-prefetchable) [size=256K]
Expansion ROM at  [disabled]
Capabilities: [50] Power Management version 3
Capabilities: [58] Express Root Complex Integrated Endpoint, MSI 00
Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 

Kernel driver in use: fglrx_pci
Kernel modules: fglrx, radeon
  
  00:01.1 Audio device: ATI Technologies Inc Device 1314
Subsystem: ASUSTeK Computer Inc. Device 84a5
Flags: bus master, fast devsel, latency 0, IRQ 43
Memory at feb44000 (32-bit, non-prefetchable) [size=16K]
Capabilities: [50] Power Management version 3
Capabilities: [58] Express Root Complex Integrated Endpoint, MSI 00
Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 

Kernel driver in use: HDA Intel
Kernel modules: snd-hda-intel
  
  00:04.0 PCI bridge: Advanced Micro Devices [AMD] Device 1512 (prog-if 00 
[Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
Memory behind bridge: fea0-feaf
Capabilities: [50] Power Management version 3
Capabilities: [58] Express Root Port (Slot+), MSI 00
Capabilities: [a0] MSI: Enable- Count=1/1 Maskable- 64bit+
Capabilities: [b0] Subsystem: Advanced Micro Devices [AMD] Device 1234
Capabilities: [b8] HyperTransport: MSI Mapping Enable+ Fixed+
Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 

Kernel driver in use: pcieport
Kernel modules: shpchp
  
  00:05.0 PCI bridge: Advanced Micro Devices [AMD] Device 1513 (prog-if 00 
[Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
I/O behind bridge: e000-efff
Memory behind bridge: fe90-fe9f
Capabilities: [50] Power Management version 3
Capabilities: [58] Express Root Port (Slot+), MSI 00
Capabilities: [a0] MSI: Enable- Count=1/1 Maskable- 64bit+
Capabilities: [b0] Subsystem: Advanced Micro Devices [AMD] Device 1234
Capabilities: [b8] HyperTransport: MSI Mapping Enable+ Fixed+
Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 

Kernel driver in use: pcieport
Kernel modules: shpchp
  
  00:11.0 SATA controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 SATA 
Controller [AHCI mode] (prog-if 01 [AHCI 1.0])
Subsystem: ATI Technologies Inc Device 4390
Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 19
I/O ports at f140 [size=8]
I/O ports at f130 [size=4]
I/O ports at f120 [size=8]
I/O ports at f110 [size=4]
I/O ports at f100 [size=16]
Memory at feb4c000 (32-bit, non-prefetchable) [size=1K]
Capabilities: [70] SATA HBA v1.0
Capabilities: [a4] PCI Advanced Features
Kernel driver in use: ahci
Kernel modules: ahci
  
  00:12.0 USB Controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB OHCI0 
Controller (prog-if 10 [OHCI])
Subsystem: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 18
Memory at feb4b000 (32-bit, non-prefetchable) [size=4K]
Kernel driver in use: ohci_hcd
  
  00:12.2 USB Controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB EHCI 
Controller (prog-if 20 [EH

[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

After upgrading all packages to their current versions, including the
kernel to linux-image-3.0.0-12-generic 3.0.0-12.19, I retested
suspend/resume and found that it still fails to work properly.

I tested twice with the BIOS in it's default settings, with CPU
Configuration option C6 enabled, and in both cases the system suspended
properly, but failed to resume with the screen and backlight remaining
off.

I tested twice with the BIOS CPU Configuration option C6 disabled.  On
the first cold boot I was able to suspend/resume successfully once,
however it failed on the second suspend with the backlight and cpu fan
remaining on.  On the second cold boot I was able to suspend/resume
successfully 4 times, however on the 5th suspend attempt the backlight
and cpu fan remained on.


** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
  11.10 - Suspend fails on Asus 1215B

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Brad Figg]

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during
any development cycle it is impossible for us to review them all.
Therefore, we occasionally resort to using automated bots to request
further testing. This is such a request.

We have noted that there is a newer version of the development kernel
than the one you last tested when this issue was found. Please test
again with the newer kernel and indicate in the bug if this issue still
exists or not.

If the bug still exists, change the bug status from Incomplete to
Confirmed. If the bug no longer exists, change the bug status from
Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

** Tags added: kernel-request-3.0.0-12.19

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Title:
  11.10 - Suspend fails on Asus 1215B

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

Sorry about the delay.  Please let me know if I can provide any
additional information or other assistance.

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  11.10 - Suspend fails on Asus 1215B

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

apport information

** Tags added: apport-collected oneiric running-unity staging

** Description changed:

  Suspend fails 20-50% of the time on an Asus 1215B running the amd64
  version of 11.10.  When it fails the screen is usually off entirely,
  though sometimes the backlight is still on.
  
  Kernel 3.0.0.11 AMD64
  fglrx-updates (2:8.881-0ubuntu3)  - also tried with radeon driver, however it 
made no difference
  I have also tried it with the proprietary wifi driver, again it made no 
difference.
  
  This is similar to my experience on 11.04, which I have attempted to
  sort out using the directions here
  https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume and by
  adding suspect modules (brcmsmac, mac80211, radeon) to a
  SUSPEND_MODULES="" line in /etc/pm/config.d/modules but the problem
  continues.
  
  
  00:00.0 Host bridge: Advanced Micro Devices [AMD] Pavilion DM1Z-3000 Host 
bridge
Subsystem: Advanced Micro Devices [AMD] Pavilion DM1Z-3000 Host bridge
Flags: bus master, 66MHz, medium devsel, latency 32
  
  00:01.0 VGA compatible controller: ATI Technologies Inc Device 9802 (prog-if 
00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device 84a5
Flags: bus master, fast devsel, latency 0, IRQ 45
Memory at c000 (32-bit, prefetchable) [size=256M]
I/O ports at f000 [size=256]
Memory at feb0 (32-bit, non-prefetchable) [size=256K]
Expansion ROM at  [disabled]
Capabilities: [50] Power Management version 3
Capabilities: [58] Express Root Complex Integrated Endpoint, MSI 00
Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 

Kernel driver in use: fglrx_pci
Kernel modules: fglrx, radeon
  
  00:01.1 Audio device: ATI Technologies Inc Device 1314
Subsystem: ASUSTeK Computer Inc. Device 84a5
Flags: bus master, fast devsel, latency 0, IRQ 43
Memory at feb44000 (32-bit, non-prefetchable) [size=16K]
Capabilities: [50] Power Management version 3
Capabilities: [58] Express Root Complex Integrated Endpoint, MSI 00
Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 

Kernel driver in use: HDA Intel
Kernel modules: snd-hda-intel
  
  00:04.0 PCI bridge: Advanced Micro Devices [AMD] Device 1512 (prog-if 00 
[Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
Memory behind bridge: fea0-feaf
Capabilities: [50] Power Management version 3
Capabilities: [58] Express Root Port (Slot+), MSI 00
Capabilities: [a0] MSI: Enable- Count=1/1 Maskable- 64bit+
Capabilities: [b0] Subsystem: Advanced Micro Devices [AMD] Device 1234
Capabilities: [b8] HyperTransport: MSI Mapping Enable+ Fixed+
Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 

Kernel driver in use: pcieport
Kernel modules: shpchp
  
  00:05.0 PCI bridge: Advanced Micro Devices [AMD] Device 1513 (prog-if 00 
[Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
I/O behind bridge: e000-efff
Memory behind bridge: fe90-fe9f
Capabilities: [50] Power Management version 3
Capabilities: [58] Express Root Port (Slot+), MSI 00
Capabilities: [a0] MSI: Enable- Count=1/1 Maskable- 64bit+
Capabilities: [b0] Subsystem: Advanced Micro Devices [AMD] Device 1234
Capabilities: [b8] HyperTransport: MSI Mapping Enable+ Fixed+
Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 

Kernel driver in use: pcieport
Kernel modules: shpchp
  
  00:11.0 SATA controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 SATA 
Controller [AHCI mode] (prog-if 01 [AHCI 1.0])
Subsystem: ATI Technologies Inc Device 4390
Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 19
I/O ports at f140 [size=8]
I/O ports at f130 [size=4]
I/O ports at f120 [size=8]
I/O ports at f110 [size=4]
I/O ports at f100 [size=16]
Memory at feb4c000 (32-bit, non-prefetchable) [size=1K]
Capabilities: [70] SATA HBA v1.0
Capabilities: [a4] PCI Advanced Features
Kernel driver in use: ahci
Kernel modules: ahci
  
  00:12.0 USB Controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB OHCI0 
Controller (prog-if 10 [OHCI])
Subsystem: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 18
Memory at feb4b000 (32-bit, non-prefetchable) [size=4K]
Kernel driver in use: ohci_hcd
  
  00:12.2 USB Controller: ATI Technolo

[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Seth Forshee]

Please go ahead and run apport-collect when your machine is running
normally then, as the information will still be useful.

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 856711] Re: 11.10 - Suspend fails on Asus 1215B

[Ben]

As the system is left in an unaccessible state when suspend fails I am
unable to run the apport-collect command.  I have attempted logging to
the RTC but that seems to only produce useful results for resume issues,
not suspend.

I would be happy to troubleshoot / test this further.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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