[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-04-02 Thread Launchpad Bug Tracker
[Expired for cups (Ubuntu) because there has been no activity for 60
days.]

** Changed in: cups (Ubuntu)
   Status: Incomplete = Expired

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-02-02 Thread Till Kamppeter
** This bug is no longer a duplicate of bug 917148
   Kernel problems when accessing USB printers

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-20 Thread Till Kamppeter
*** This bug is a duplicate of bug 917148 ***
https://bugs.launchpad.net/bugs/917148

So the problem is not the CUPS filters or the PPD file. The output data
stream is perfectly OK for the printer. The problem is that CUPS cannot
communicate with the printer via USB, and this is a kernel problem
(fixes and improvements on the CUPS backend for USB all did not work):
bug 917148.

Marking as duplicate ...

** This bug has been marked a duplicate of bug 917148
   Kernel problems when accessing USB printers

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-19 Thread qaridarium
i have now buyed the network cables.  and the web interface do not have
any error log.

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-19 Thread qaridarium
oh wow good news the printer print over network  but not over
USB the printing job is perfect over network.

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-18 Thread Till Kamppeter
I have checked the PPD file:

--
till@till:~/ghostscript/testfiles$ cupstestppd magicolor_7300.ppd
magicolor_7300.ppd: FAIL
  **FAIL**  Default choices conflicting.
  **FAIL**  OptionalDisk False conflicts with Collate True
(constraint=OptionalDisk False Collate True).
  **FAIL**  REQUIRED DefaultDestinationProfile
REF: Page 40, section 4.5.
  **FAIL**  Missing choice *PageSize C6 in UIConstraints *MediaType 
PCSide2 *PageSize C6.
WARNNon-Windows PPD files should use lines ending with only LF, not 
CR LF.
WARNSize Oversized should be 12.25x18.
[...]
till@till:~/ghostscript/testfiles$ 
--

One can see that some of the default settings are conflicting and that
one option has no default setting. This can lead to the printer refusing
to print. This is a bug in the manufacturer-supplied PPD file, so not a
Ubuntu bug.

Please start system-config-printer (Click gear at the upper right, then
Printers in the menu), right-click your printer's icon, and click
Properties in the menu. Then, in the sections Installable Options
and Printer options, adjust the settings, once, that they correspond
with how your printer is actually equipped, and second, so that the
conflict markers disappear. Then you should be able to print again.

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-18 Thread qaridarium
now the new .ppd file with different options and he still do not print.

** Attachment added: magicolor_7300.ppd
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/879933/+attachment/2681706/+files/magicolor_7300.ppd

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-18 Thread qaridarium
no this is not the problem i know this already and i chance this in the
past ok i do not check this this time but i chance it in the options and
he still do not print.

its another problem but not this one.

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-17 Thread qaridarium
** Attachment added: magicolor_7300.ppd
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/879933/+attachment/2679771/+files/magicolor_7300.ppd

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-16 Thread Till Kamppeter
According to the error_log all is going correctly with CUPS, the filters
and the USB communication. The only thing going wrong is that only blank
paper comes out.

Can you attach the PPD file of the printer, from /etc/cups/ppd/?

Can you look into the front panel menus of the printer whether there is
a possibility to let the printer print error pages? If you do not find
such a setting you can also look into the web configuration interface of
the printer. To access this interface, connect the printer to your
network, and enter the IP of the printer in the URL line of your web
browser.

Print another job and scan the error message on the error page if you
get one now.

Do you get the test page printed if you print it unfiltered? Run the
command

cat /usr/share/system-config-printer/testpage-a4.ps | sudo
DEVICE_URI=usb://KONICA%20MINOLTA/magicolor%207300
/usr/lib/cups/backend/usb 1 1 1 1 ''

Does the test page come out now?

Have you also checked whether your paper size is set correctly (A4 or
Letter)? The default setting should match with the paper actually in the
printer, also the page size setting in the dialogs of the applications
should be correct.

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-15 Thread qaridarium
hi  i can't test all our printers because they are in use with kubuntu
11.04

i do have 2 printers in my room right now the dot-matrix-printer  over a
lpi to usb adapter and the megicolor 7300

i write another bug report for the dot-matix-printer here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/878794

i also ordered some network cables to plug the magicolor 7300 into the
network to test the printer over the lan.

i add the putput in a file

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-15 Thread qaridarium
ass@ass-GA-790XT-USB3:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 006 Device 004: ID 04a5:7008 Acer Peripherals Inc. (now BenQ Corp.) 
Bus 003 Device 003: ID 1bcf:0002 Sunplus Innovation Technology Inc. 
Bus 004 Device 002: ID 067b:2305 Prolific Technology, Inc. PL2305 Parallel Port
ass@ass-GA-790XT-USB3:~$ ls -l /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189,0 2012-01-15 18:09 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189,  128 2012-01-15 18:09 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189,  256 2012-01-15 18:09 /dev/bus/usb/003/001
crw-rw-r-- 1 root root 189,  258 2012-01-16 03:17 /dev/bus/usb/003/003
crw-rw-r-- 1 root root 189,  384 2012-01-15 18:09 /dev/bus/usb/004/001
crw-rw-r-- 1 root lp   189,  385 2012-01-16 07:30 /dev/bus/usb/004/002
crw-rw-r-- 1 root root 189,  512 2012-01-15 18:09 /dev/bus/usb/005/001
crw-rw-r-- 1 root root 189,  640 2012-01-15 18:09 /dev/bus/usb/006/001
crw-rw-r-- 1 root root 189,  643 2012-01-16 03:17 /dev/bus/usb/006/004
crw-rw-r-- 1 root root 189,  768 2012-01-15 18:09 /dev/bus/usb/007/001
crw-rw-r-- 1 root root 189,  896 2012-01-15 18:09 /dev/bus/usb/008/001
crw-rw-r-- 1 root root 189, 1024 2012-01-15 18:09 /dev/bus/usb/009/001
ass@ass-GA-790XT-USB3:~$ ls -l /dev/usb/lp*
ls: Zugriff auf /dev/usb/lp* nicht möglich: Datei oder Verzeichnis nicht 
gefunden
ass@ass-GA-790XT-USB3:~$ sudo /usr/lib/cups/backend/usb
[sudo] password for ass: 
DEBUG: list_devices
DEBUG: libusb_get_device_list=12
ass@ass-GA-790XT-USB3:~$ ldd /usr/lib/cups/backend/usb | grep usb
libusb-1.0.so.0 = /lib/x86_64-linux-gnu/libusb-1.0.so.0 
(0x7fcb2ef8a000)
ass@ass-GA-790XT-USB3:~$ lpinfo -v
network socket
serial serial:/dev/ttyS0?baud=115200
network ipp
network http
network lpd
network smb 

network beh 

direct hp   

direct hpfax

ass@ass-GA-790XT-USB3:~$

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-15 Thread qaridarium
Scan or photograph the printout if it is not correct and attach the
images to the bug report. 

i do not scan a empty paper

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-15 Thread qaridarium
** Attachment added: error_log
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/879933/+attachment/2676663/+files/error_log

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-15 Thread qaridarium
i now add the printer and make a test print and there comes a paper with
ZERO 100% blank without any color or black on it.

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-15 Thread qaridarium
ok there was a connection problem with the usb cable sorry for this.
here are the new results:

ass@ass-GA-790XT-USB3:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 006 Device 006: ID 04a5:7008 Acer Peripherals Inc. (now BenQ Corp.) 
Bus 003 Device 003: ID 1bcf:0002 Sunplus Innovation Technology Inc. 
Bus 004 Device 002: ID 067b:2305 Prolific Technology, Inc. PL2305 Parallel Port
Bus 003 Device 004: ID 0686:3028 Minolta Co., Ltd 
ass@ass-GA-790XT-USB3:~$ ls -l /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189,0 2012-01-15 18:09 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189,  128 2012-01-15 18:09 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189,  256 2012-01-15 18:09 /dev/bus/usb/003/001
crw-rw-r-- 1 root root 189,  258 2012-01-16 03:17 /dev/bus/usb/003/003
crw-rw-r-- 1 root lp   189,  259 2012-01-16 07:53 /dev/bus/usb/003/004
crw-rw-r-- 1 root root 189,  384 2012-01-15 18:09 /dev/bus/usb/004/001
crw-rw-r-- 1 root lp   189,  385 2012-01-16 07:53 /dev/bus/usb/004/002
crw-rw-r-- 1 root root 189,  512 2012-01-15 18:09 /dev/bus/usb/005/001
crw-rw-r-- 1 root root 189,  640 2012-01-15 18:09 /dev/bus/usb/006/001
crw-rw-r-- 1 root root 189,  645 2012-01-16 07:53 /dev/bus/usb/006/006
crw-rw-r-- 1 root root 189,  768 2012-01-15 18:09 /dev/bus/usb/007/001
crw-rw-r-- 1 root root 189,  896 2012-01-15 18:09 /dev/bus/usb/008/001
crw-rw-r-- 1 root root 189, 1024 2012-01-15 18:09 /dev/bus/usb/009/001
ass@ass-GA-790XT-USB3:~$ ls -l /dev/usb/lp*
ls: Zugriff auf /dev/usb/lp* nicht möglich: Datei oder Verzeichnis nicht 
gefunden
ass@ass-GA-790XT-USB3:~$ sudo /usr/lib/cups/backend/usb
[sudo] password for ass: 
DEBUG: list_devices
DEBUG: libusb_get_device_list=13
direct usb://KONICA%20MINOLTA/magicolor%207300 KONICA MINOLTA magicolor 7300 
KONICA MINOLTA magicolor 7300 MANUFACTURER:KONICA MINOLTA;COMMAND SET: 
PS,KONICA MINOLTA PDF;MODEL:magicolor 7300;CLASS:PRINTER;DESCRIPTION:KONICA 
MINOLTA magicolor 730 
ass@ass-GA-790XT-USB3:~$ ldd /usr/lib/cups/backend/usb | grep usb
libusb-1.0.so.0 = /lib/x86_64-linux-gnu/libusb-1.0.so.0 
(0x7f5ac7864000)
ass@ass-GA-790XT-USB3:~$ lpinfo -v
network ipp
network socket
network beh
network http
network smb
network lpd
serial serial:/dev/ttyS0?baud=115200
direct hp
direct hpfax
direct usb://KONICA%20MINOLTA/magicolor%207300

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-15 Thread qaridarium
** Attachment added: printout
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/879933/+attachment/2676664/+files/printout

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-14 Thread qaridarium
ok i installed your ppa he still do not find my printer at all.

my problem is i'm out of network cables i have to buy cables to test the
printer on the network interface.

the point is with 11.10 ALL of our printers stop working a samsung laser
a dot matrix printer and the big magicolor 7300

i have to remove 11.10 from 2 pcs and rollback to 11.04 because of this.

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-14 Thread Till Kamppeter
qaridarium, can you run the following commands in a terminal window
(with all your printers connected to the USB and turned on):

lsusb
ls -l /dev/bus/usb/*/*
ls -l /dev/usb/lp*
sudo /usr/lib/cups/backend/usb
ldd /usr/lib/cups/backend/usb | grep usb
lpinfo -v

Post the output of the commands here.

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-13 Thread Till Kamppeter
Can you try the package

cups - 1.5.0-8ubuntu7~ppa1

from my PPA

https://launchpad.net/~till-kamppeter/+archive/ppa

Its USB backend is based on the new libusb 1.0.x. Perhaps this helps on
your problem.

The backend can sttill have bugs, so tell us exactly what the behavior
is after having installed the new CUPS package.

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  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-11 Thread qaridarium
@Till Kamppeter  i now pulled this big printer into my room  but i can't
install the printer on my pc with kubuntu 11.10 my linux do not find the
printer on USB port at all.

maybe this printer is only supported on lan ?

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-09 Thread Till Kamppeter
Can you please connect your printer to your 11.10 PC and for a sample
print job follow the instructions of BOTH the sections CUPS error_log
and Capturing print job data on
https://wiki.ubuntu.com/DebuggingPrintingProblems? Thanks.

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-05 Thread Till Kamppeter
Can you attach your PPD file
/etc/cups/ppd/KONICA_MINOLTA_magicolor_7300.ppd? Can you tell from which
application you tried to print and attach the file you tried to print?
Can you repeat the print job following the instructions of BOTH the
sections CUPS error_log and Capturing print job data on
https://wiki.ubuntu.com/DebuggingPrintingProblems? Please attach the
captured print job data AND the error_log. Thanks.

** Changed in: cups (Ubuntu)
   Status: Expired = Incomplete

** Changed in: cups (Ubuntu)
   Importance: Undecided = Medium

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Title:
  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-05 Thread qaridarium
Can you tell from which application you tried to print

i try multible applications like firefox,libre-office or chromium all
ablications are broken.

and attach the file you tried to print?

???  try to print all kind of stuff like  www.google.de in firefox

Can you repeat the print job following the instructions of BOTH the
sections CUPS error_log and Capturing print job data on
https://wiki.ubuntu.com/DebuggingPrintingProblems? Please attach the
captured print job data AND the error_log. Thanks.

right now i rolback to kubuntu 9.10 for this pc because it was critical
for work.

but i can pull thr printer to my pc i still use the buggy 11.10  ,,

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Title:
  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2012-01-05 Thread qaridarium
this is the mq7300np.ppd for the magicolor 7300 for linux  for the
german language.

** Attachment added: mq7300np.ppd
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/879933/+attachment/2659284/+files/mq7300np.ppd

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Title:
  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2011-12-28 Thread Launchpad Bug Tracker
[Expired for cups (Ubuntu) because there has been no activity for 60
days.]

** Changed in: cups (Ubuntu)
   Status: Incomplete = Expired

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Title:
  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2011-10-29 Thread qaridarium
i do have the same bad invalid  printing result with my
Samsung CLX-3170_Series printer. 

and i do have a friend with an different printer with an an similar
problem.

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Title:
  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2011-10-27 Thread qaridarium
here is the error_log i scan the printing later but its mostly a emty
letter.

** Attachment added: error_log
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/879933/+attachment/2575384/+files/error_log

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Title:
  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2011-10-22 Thread qaridarium
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Title:
  magicolor din't work with 11.10 but works in 11.04

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[Bug 879933] Re: magicolor din't work with 11.10 but works in 11.04

2011-10-22 Thread Till Kamppeter
Can you follow the instructions of the sections CUPS error_log and
Capturing print job data in
https://wiki.ubuntu.com/DebuggingPrintingProblems? Thanks.


** Changed in: cups (Ubuntu)
   Status: New = Incomplete

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Title:
  magicolor din't work with 11.10 but works in 11.04

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