[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-26 Thread Luis Arias
I updated http://redmine.yorba.org/issues/4512 with my findings.
Shotwell will fail on its own under the conditions in my report where
gvfs-gphoto2-volume-monitor is stopped from kicking in when the camera
is turned on.

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  Cannot import photos from PTP Camera (Fuji X10)

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-25 Thread Luis Arias
I don't think this has anything to do with Rhythmbox inspite of those
reports.  I tried the test and there is nothing related to the issue in
~/.xsession-errors.

On the other hand, I can reproduce the issue in shotwell pretty much
every time with Rhythmbox not running and the MTP plugin disabled in any
case.  gphoto2 seems to have improved since the last time I ran these
tests.  I need to recharge my camera battery, but I do have a failure
condition for gphoto2 all by itself and will post to the gphoto2 bug as
soon as I can rerun a clean test.  I believe the case here was when
letting gvfs-gphoto2-volume-monitor kick in, unmounting the camera when
the Removable Media alert appears, and then running

env LC_ALL=C gphoto2 --debug-logfile=logfile.log --debug --get-all-
thumbnails

I will follow up on this in a little while.

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-24 Thread Jim Nelson
As reported on the Shotwell mailing list:
http://lists.yorba.org/pipermail/shotwell/2013-January/004494.html

It looks like Rhythmbox and/or libmtp was interfering with accessing the
user's device because it was detected as MTP rather than PTP.  The user
killed the Rhythmbox process and the camera began working with Shotwell.

For the original reporter (and anyone else with this issue), please try
reproducing this problem again.  Then look at the end of this file:

$ tail -30 ~/.xsession-errors

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-24 Thread Jim Nelson
Here's a Launchpad bug for something very similar to this problem:
https://bugs.launchpad.net/ubuntu/+source/libgphoto2/+bug/581087

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-20 Thread Marcus Meissner
I am thinking thumbnails for movies might not work correctly.

can you cross check this with just images on the camera,   and also
with just 1 movie on the camera?

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-20 Thread Marcus Meissner
also ... once it had an issue it will stop working until switched off/on
or replugged I suspect

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-19 Thread Aaron Whitehouse
Card with 282 photos, 7 videos.
1) Plug in camera, open Shotwell.
2) Error that camera in use by another application (pretty sure that didn't 
used to happen in previous versions), unmount the camera.
3) Click on the camera, all thumbnails are shown. 
4) Click Import All, hangs for a while, get the attached error.

** Attachment added: Unable to lock camera: Unspecified error (-1)
   
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/910964/+attachment/3489728/+files/Screenshot%20from%202013-01-19%2022%3A15%3A33.png

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-19 Thread Aaron Whitehouse
Same camera/card with gphoto2:
1) Unmount camera.
2) $ gphoto2 --shell
gphoto2: {/home/myusername} / ls   

store_00010001/ 
gphoto2: {/home/myusername} / cd store_00010001
Remote directory now '/store_00010001'.
gphoto2: {/home/myusername} /store_00010001 ls
DCIM/   
gphoto2: {/home/myusername} /store_00010001 cd DCIM
Remote directory now '/store_00010001/DCIM'.
gphoto2: {/home/myusername} /store_00010001/DCIM ls
140_1609/   141_2909/   142_0610/   143_0710/   
144_2110/   145_2710/   147___12/   148___01/   
gphoto2: {/home/myusername} /store_00010001/DCIM cd 140_1609
Remote directory now '/store_00010001/DCIM/140_1609'.
gphoto2: {/home/myusername} /store_00010001/DCIM/140_1609 ls
IMG_5447.JPGIMG_5448.JPGIMG_5449.JPGIMG_5450.JPG
IMG_5451.JPG
gphoto2: {/home/myusername} /store_00010001/DCIM/140_1609 get IMG_5447.JPG
Downloading 'IMG_5447.JPG' from folder '/store_00010001/DCIM/140_1609'...
Saving file as IMG_5447.JPG
gphoto2: {/home/myusername} /store_00010001/DCIM/140_1609 ls
IMG_5447.JPGIMG_5448.JPGIMG_5449.JPGIMG_5450.JPG
IMG_5451.JPG
gphoto2: {/home/myusername} /store_00010001/DCIM/140_1609 get IMG_5450.JPG  
Downloading 'IMG_5450.JPG' from folder '/store_00010001/DCIM/140_1609'...
Saving file as IMG_5450.JPG 

So it does seem to be working this time.

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-19 Thread Aaron Whitehouse
But then I tried shotwell again (without unplugging anything or resetting 
anything) and it gave the same error, then back to gphoto2 and received the 
following error (it hung as I was typing):
$ gphoto2 --shell
gphoto2: {/home/myusername} / cd s 

*** Error ***  
PTP I/O error

*** Error ***  
An error occurred in the io-library ('Unspecified error'): The supplied vendor 
or product id (0x0,0x0) is not valid.
ssto
ERROR: Invalid command.

I note that I imported all the photos on this camera from a card with 8
photos and it worked fine, so either more photos makes it worse, or
there is something else that makes it work sometimes and not others.

Either way, it does look like this hits gphoto2 as well.

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-19 Thread Aaron Whitehouse
Oh, and the screen on the 310HS always goes dark when you are talking
to it, with the green light on the bottom right either solid green or
blinking - I'm pretty sure it turns itself to that mode whatever you do.

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-18 Thread Orangedouble
I think I am having the same problem, with a Fujifilm F100.
I'm running 12.10 3.5.0-22-generic and shotwell 0.13.1

I also get Shotwell Unable to lock camera: Unspecified error (-1)

I just upgraded from 12.04 and this is the first time I've tried to
import from the camera since then, and the first time I've gotten the
error (that is, it worked on 12.04).

I installed it ghpoto2 and got the same error as the OP:

~$ env LC_ALL=C gphoto2 --debug-logfile=logfile.log --debug --list-files
   
*** Error ***  
PTP I/O error

*** Error ***  
An error occurred in the io-library ('Unspecified error'): No error description 
available
*** Error (-1: 'Unspecified error') ***

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Title:
  Cannot import photos from PTP Camera (Fuji X10)

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-15 Thread Jim Nelson
We believe this to be a gphoto2 problem.  If you could do the following,
that would help verify this (with your camera attached):

$ sudo apt-get install gphoto2
$ gphoto2 --shell

The gphoto shell is like a command-line for your camera and attempts to
lock it before using it.  (You'll need to unmount it from Nautilus
before beginning.)  If you get the same error Shotwell is reporting,
then it's a gphoto2 bug -- there's not much we can do on our end.

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-15 Thread Jim Nelson
Also, when you try importing from Shotwell, does you camera display
anything on its screen?  We've had reports of some cameras having to be
in a certain mode before import will work.

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2013-01-14 Thread Aaron Whitehouse
This appears to be hitting me as well with a Canon Ixus 310HS (interestingly, I 
had this same model before with no issues, then had to replace it and now I 
do). Reported here:
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1096463

Please let me know if any log files or similar would assist. On 12.10 I
get the lock error, on 12.04 it seems to hang on import after a few
files in Shotwell.

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2012-01-05 Thread Sebastien Bacher
** Also affects: libgphoto2 (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: shotwell (Ubuntu)
   Status: New = Triaged

** Changed in: shotwell (Ubuntu)
   Importance: Undecided = Low

** Changed in: libgphoto2 (Ubuntu)
   Status: New = Triaged

** Changed in: libgphoto2 (Ubuntu)
   Importance: Undecided = Low

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2012-01-03 Thread Luis Arias
After some investagation it seems this is really an issue in libgphoto2
since it can be reproduced entirely with gphoto2 command line.  Please
see the linked bug report for more info.

** Bug watch added: SourceForge.net Tracker #3468856
   http://sourceforge.net/support/tracker.php?aid=3468856

** Also affects: libgphoto via
   http://sourceforge.net/support/tracker.php?aid=3468856
   Importance: Unknown
   Status: Unknown

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2012-01-03 Thread Clint Rogers
Hi,

I've marked the upstream ticket as 'blocked' for now; once the GPhoto
team have had a chance to address this, we'll reopen our ticket and get
their fix into Shotwell.

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2012-01-02 Thread Luis Arias
** Attachment added: gphoto2 log file
   https://bugs.launchpad.net/bugs/910964/+attachment/2654445/+files/logfile.log

** Also affects: shotwell
   Importance: Undecided
   Status: New

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2012-01-02 Thread Luis Arias
Could not link to shotwell bug report because it expects the url to
start with http://track.yorba.org:

http://redmine.yorba.org/issues/4512

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[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2012-01-02 Thread Luis Arias
As an update to this, I disabled the gphoto2 gvfs backend by running

sudo chmod -x /usr/lib/gvfs/gvfs-gphoto2-volume-monitor

to isolate issues to shotwell / libgphoto2.  What I get is that the
issue persists and actually trying to run an import is not necessary,
its enough to just click on the USB PTP Camera item and let shotwell
display the photo previews to then have a PTP I/O Error be signaled by

gphoto2 --list-files

The camera is at this point in an unusable state.

I'll update the yorba redmine report with this info.

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