[Bug 916688] Re: GNOME Desktop freezes and the display goes dark.
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/916688 Title: GNOME Desktop freezes and the display goes dark. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/916688/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 916688] Re: GNOME Desktop freezes and the display goes dark.
Sreejith Naarakathil, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report. apport-collect -p linux Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream- testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Please let us know your results. Thanks in advance. ** Tags added: needs-upstream-testing ** Tags added: lucid ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/916688 Title: GNOME Desktop freezes and the display goes dark. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/916688/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 916688] Re: GNOME Desktop freezes and the display goes dark.
Kernel log taken (using Log File Viewer application) after a reboot when the issue was reproduced. Time stamp when issue was reproduced: 1) Jan 22 21:42:55 2) Jan 22 22:10:38 ** Attachment added: "Kernel log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/916688/+attachment/2687537/+files/kernel_log_22jan2012 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/916688 Title: GNOME Desktop freezes and the display goes dark. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/916688/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 916688] Re: GNOME Desktop freezes and the display goes dark.
Syslog taken (using Log File Viewer application) after a reboot when the issue was reproduced. Time stamp when issue was reproduced: 1) Jan 22 21:42:55 2) Jan 22 22:10:38 ** Attachment added: "syslog" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/916688/+attachment/2687532/+files/syslog_22jan2012 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/916688 Title: GNOME Desktop freezes and the display goes dark. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/916688/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 916688] Re: GNOME Desktop freezes and the display goes dark.
I could reproduce this issue several times and I have taken the logs relevant to this. Since the display and keyboard hangs after the issue is reproduced, the logs were taken after a reboot. Also updated Bug #916688 with apport-collect. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/916688 Title: GNOME Desktop freezes and the display goes dark. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/916688/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 916688] Re: GNOME Desktop freezes and the display goes dark.
apport information ** Tags added: apport-collected ** Description changed: System information: Ubuntu 10.04 LTS - Lucid Lynx GNOME Version: 2.30.2, Build Date: Friday 25 June 2010 Linux kernel version 2.6.32-37-generic Firefox version 3.6.24 Issue description: The GNONE desktop freezes twice or thrice a day when using Mozilla browser. Immediately the display goes blank and keyboard hangs. It happens mostly when scrolling or mouse click in a web page. The HDD led is till blinking and system detects power button (configured to shutdown computer) press on CPU. On pressing power button display and keyboard become live again and the display shows Ubuntu shutdown screen and system is shutdown properly. Please find below some snippets from system logs when this issue is reproduced. Please let me know if I need to provide you any additional information. BR Sreejith kern.log: Jan 15 11:14:41 Thakkudu kernel: [ 3654.268013] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung Jan 15 11:14:41 Thakkudu kernel: [ 3654.268026] render error detected, EIR: 0x Jan 15 11:14:41 Thakkudu kernel: [ 3654.268044] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -5 (awaiting 140368 at 140367) syslog: Jan 15 11:14:41 Thakkudu kernel: [ 3654.268013] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung Jan 15 11:14:41 Thakkudu kernel: [ 3654.268026] render error detected, EIR: 0x Jan 15 11:14:41 Thakkudu kernel: [ 3654.268044] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -5 (awaiting 140368 at 140367) Jan 15 11:14:41 Thakkudu kernel: [ 3654.664096] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung Jan 15 11:14:41 Thakkudu kernel: [ 3654.664107] render error detected, EIR: 0x Jan 15 11:14:43 Thakkudu kernel: [ 3656.656014] [drm:i915_gem_idle] *ERROR* hardware wedged Jan 15 11:14:48 Thakkudu gdm-simple-slave[1737]: WARNING: Unable to load file '/etc/gdm/custom.conf': No such file or directory Jan 15 11:14:49 Thakkudu acpid: client 763[0:0] has disconnected Jan 15 11:14:49 Thakkudu acpid: client connected from 1741[0:0] Jan 15 11:14:49 Thakkudu acpid: 1 client rule loaded Jan 15 11:14:50 Thakkudu pulseaudio[1738]: pid.c: Stale PID file, overwriting. Jan 15 11:14:50 Thakkudu pulseaudio[1738]: main.c: Unable to contact D-Bus: org.freedesktop.DBus.Error.NoServer: Failed to connect to socket /tmp/dbus-LwErI0n9A5: Connection refused Jan 15 11:14:51 Thakkudu kernel: [ 3663.839686] [drm:i915_gem_entervt_ioctl] *ERROR* Reenabling wedged hardware, good luck Jan 15 11:14:51 Thakkudu kernel: [ 3664.164010] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung Jan 15 11:14:51 Thakkudu kernel: [ 3664.164019] render error detected, EIR: 0x + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21. + Architecture: i386 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: sreejith 1320 F pulseaudio + CRDA: Error: [Errno 2] No such file or directory + Card0.Amixer.info: + Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 17' +Mixer name : 'Analog Devices AD1981B' +Components : 'AC97a:41445374' +Controls : 28 +Simple ctrls : 20 + CurrentDmesg: + [ 19.816165] b44: eth1: Link is up at 100 Mbps, full duplex. + [ 19.816171] b44: eth1: Flow control is off for TX and off for RX. + [ 19.816264] ADDRCONF(NETDEV_CHANGE): eth1: link becomes ready + [ 26.940063] eth0: no IPv6 routers present + [ 30.640034] eth1: no IPv6 routers present + DistroRelease: Ubuntu 10.04 + HibernationDevice: RESUME=UUID=567fd50e-fa3e-4cff-85f5-a87915a31b0a + InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1) + IwConfig: + lono wireless extensions. + + eth0 no wireless extensions. + + eth1 no wireless extensions. + Lsusb: + Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Hewlett-Packard HP d220 MT(DG998AV) + Package: linux (not installed) + ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-37-generic root=UUID=5f3f5051-df30-4294-954c-f66bcb19d13b ro crashkernel=384M-2G:64M,2G-:128M quiet splash + ProcEnviron: + LANG=en_IN + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 2.6.32-37.81-generic 2.6.32.49+drm33.21 + Regression: Yes + RelatedPackageVersions: linux-firmware 1.34.7 + Reproducible: Yes + RfKill: + + Tags: lucid graphics regression-release needs-upstream-testing + Uname: Linux 2.6.32-37-generic i686 + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare + dmi.bios.date: 11/14/2003 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 1.09 +
[Bug 916688] Re: GNOME Desktop freezes and the display goes dark.
Added package information. ** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/916688 Title: GNOME Desktop freezes and the display goes dark. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/916688/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 916688] Re: GNOME Desktop freezes and the display goes dark.
Output of "lspci -vvnn" attached herewith. ** Attachment added: "output of "lspci -vvnn"" https://bugs.launchpad.net/ubuntu/+bug/916688/+attachment/2675199/+files/lspci_log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/916688 Title: GNOME Desktop freezes and the display goes dark. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/916688/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
