[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-08-28 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
  BCM5722 Gigabit Ethernet PCI Express is not functional

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-08-28 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu Precise) because there has been no activity
for 60 days.]

** Changed in: linux (Ubuntu Precise)
   Status: Incomplete = Expired

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  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
  BCM5722 Gigabit Ethernet PCI Express is not functional

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-06-29 Thread Brendan Donegan
Hi,

I got around to testing with the upstream kernel and unfortunately it
seems to be worse. I only have KVM access and when I reboot into the
upstream kernel I lose access to the system completely, so I reckon it
hasn't booted. If you think it will be productive I can go back and test
the old kernel from when I first reported the bug to see if the firmware
upgrade we did fixed it.

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  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-06-29 Thread Brendan Donegan
Ok, this still happens with linux-image-3.2.0-17-generic_3.2.0-17.27
which is the kernel it was originally reported on. I had though the
firmware upgrade we did got rid of the bug, but somehow it's come back.
I'm going to check with Oneiric to make positive this isn't just a
hardware issue.

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  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
  BCM5722 Gigabit Ethernet PCI Express is not functional

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-06-29 Thread Brendan Donegan
This is still somehow happening in Oneiric. I'm starting to think we'll
never get to the bottom of this one - maybe we're at a dead end.

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  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
  BCM5722 Gigabit Ethernet PCI Express is not functional

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-06-26 Thread Ara Pulido
Marking as Incomplete, as Brendan needs to test the upstream kernel

** Also affects: linux (Ubuntu Precise)
   Importance: Undecided
   Status: New

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-06-26 Thread Ara Pulido
Have we tested this with Quantal? Why test the upstream one if we
haven't tested with Quantal yet?

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-06-26 Thread Brendan Donegan
I've confirmed this still happens in Quantal and will test the upstream
kernel as soon as possible

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  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-06-26 Thread Joseph Salisbury
** Changed in: linux (Ubuntu Precise)
   Importance: Undecided = Medium

** Changed in: linux (Ubuntu Precise)
   Status: New = Incomplete

** Changed in: linux (Ubuntu Precise)
   Importance: Medium = High

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-06-20 Thread Brendan Donegan
@Joseph,

I tested with the Precise -proposed kernel as suggested on IRC yesterday
and it still happens:

https://launchpad.net/ubuntu/+source/linux/3.2.0-26.41

Let me know what to try next.

Thanks,

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-06-20 Thread Joseph Salisbury
It would also be good to know if this bug is already fixed upstream.
Could you test the latest mainline kernel, which can be downloaded from:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.5-rc3-quantal/

** Tags added: needs-upstream-testing

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  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-06-19 Thread Ara Pulido
** Tags added: regression-release

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  BCM5722 Gigabit Ethernet PCI Express is not functional

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-05-01 Thread Brendan Donegan
I'm now experiencing this problem again with the Precise release
version.

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-05-01 Thread Joseph Salisbury
@Brendan,

So did this issue go away for some kernel versions, then re-appear?  Or
are you just getting back to a specific test case now that the final
release is available?

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  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-05-01 Thread Brendan Donegan
@Joseph,

I can't say for sure - finding an older image could be tricky. Maybe if
you could provide me a link to a kernel from around the end of March, I
could test that.

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  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-05-01 Thread Joseph Salisbury
@Brendan,

All of the kernel versions for Precise can be found here:
https://launchpad.net/ubuntu/precise/+source/linux

After selecting a specific version, look for the builds section on the
following page.  The click the desired arch to access the .deb download.

It looks like the 3.2.0-17.27 kernel was release on March 2nd:
https://launchpad.net/ubuntu/+source/linux/3.2.0-17.27

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  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-04-20 Thread Brendan Donegan
It seems that the firmware update fixed this issue. Apologies for the
delay, this should have been updated earlier.

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  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-04-20 Thread claus westerkamp
I got the same problem with BIOS 1.5.2

I haven't tested NETW_FRMW_LX_R319248.BIN yet, how can i determine the
current firmware of the NIC?

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-04-20 Thread claus westerkamp
bevermind, just noticed I got
Package version: 6.4.5
Installed version: 3.08.0


gonna fire the firmware-upgrade later on

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-26 Thread Brian Chidester
brendand pinky, what was updated exactly?
pinky brendand: there was just a BIOS update, from 1.4.3 to 1.5.2
pinky i was hoping for a NIC firmware update, but there wasn't one (unless it 
was rolled in with the BIOS)

I have not tested to see if this fixes the bug however the BIOS was
marked as an urgent update.

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-22 Thread Stefan Bader
To summarize things as I understand them:
- The machine was ok about a week ago
- There has been no change in BIOS/or firmware
- The card fails after a certain uptime and is not accessible anymore
- This happens on all Precise kernels as tested now and even on an Oneiric 
kernel (which
  previously was ok)

This really sounds like a hardware problem. Unfortunately the NICs
likely are onboard. Since in the initial dmesg, there is some life sign
(interrupt assignment) from the second interface, have you tried to set
that one up as a test.

VPD seems to be vital product data and from the symptoms it seems that
the communication between driver and card dies at some point and when
the driver attempts a recovery it fails to obtain certain hardware
information. Like it would be expected when the firmware running on the
card crashed for some reason.

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-22 Thread Brendan Donegan
I will work with the lab engineer to see if the firmware can be upgraded
and/or the card replaced. If that doesn't fix it we can take it from
there.

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-22 Thread Brendan Donegan
If I reboot the system then this problem never occurs, the network card
stays up indefinitely

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-22 Thread Brendan Donegan
** Attachment added: lspci
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/960311/+attachment/2916942/+files/lspci

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-21 Thread Brendan Donegan
I managed to get a run done with the following kernel, which I thought
would be the latest daily :

Linux ubuntu 3.2.0-2-generic #5-Ubuntu SMP Mon Nov 28 18:10:23 UTC 2011
x86_64 x86_64 x86_64 GNU/Linux

With this kernel the network is working. However I'm confused by the
fact that the version number is older than the one I raised the bug
against? I think I might have accidentally used an older image and not
infact the latest daily. This is one extra data point though.

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-21 Thread Brendan Donegan
Please disregard comment #8 - I was initially able to SSH to this system
but eventually lost connectivity. At 1358 (seconds after boot I presume)
the same message as in the bug appeared again.

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-21 Thread Brendan Donegan
Stefan,

To answer your questions, this machine has been working until the
beginning of this week. I have attached dmesg log from the last
successful instance of the system working.

** Attachment added: dmesg from earlier this week
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/960311/+attachment/2908961/+files/dmesg_earlier.txt

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-21 Thread Brendan Donegan
It should be noted that this is not a black and white case of the card
never working. it still works to allow the system to pxe install and is
accesible for a few minutes after boot (the firmware error is being
echoed at 1385 in the log, over 20 minutes after booting)

** Description changed:

  After installing Precise Beta1 on this server, the network card is not
  usable and this message appears in dmesg:
  
  [ 1385.620013] tg3 :01:00.0: vpd r/w failed.  This is likely a
  firmware bug on this device.  Contact the card vendor for a firmware
  update.
  
  Running ifconfig shows only an inet6 address. The system is not
  accesible by ssh (obviously) but we were able to retrieve dmesg
  manually.
+ 
+ The system was PxE installed so at some level the network hardware is
+ working.

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-21 Thread Brendan Donegan
Now successfully tested with the latest development kernel
(3.2.0-19.30). Still the same error appears after 1338 seconds in dmesg.
I need to ask the lab engineer who has local access to attached the
dmesg log from this system.

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-21 Thread Brendan Donegan
The firmware has not been updated on this system recently so can
probably be ruled out as a cause.

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-20 Thread Joseph Salisbury
Hi Brendan,

Do you happen to know if this issue happened with previous Ubuntu
versions on this server?

Do you have a way to install additional test kernels on the system?  If
so, it would be great if you could test the latest mainline kernel:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.3-precise/

** Changed in: linux (Ubuntu)
   Importance: Undecided = Medium

** Tags added: kernel-da-key precise

** Changed in: linux (Ubuntu)
   Importance: Medium = High

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Title:
  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
  BCM5722 Gigabit Ethernet PCI Express is not functional

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-20 Thread Stefan Bader
Can you go back and install Oneiric? And then provide data from that?
Thanks.

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Title:
  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
  BCM5722 Gigabit Ethernet PCI Express is not functional

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-20 Thread Brendan Donegan
** Tags added: blocks-hwcert

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Title:
  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
  BCM5722 Gigabit Ethernet PCI Express is not functional

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-20 Thread Brendan Donegan
So far I have only got to try with Oneiric and the issue is still
happening. I think this system got a firmware upgrade very recently
which I didn't know about. It's up to you guys to decide if it's still a
bug, but in the meantime I have no way to get full logs for this bug. I
can try testing the latest daily and get someone to manually install the
upstream kernel though.

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Title:
  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
  BCM5722 Gigabit Ethernet PCI Express is not functional

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[Bug 960311] Re: Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express is not functional

2012-03-20 Thread Stefan Bader
The question to ask is whether this particular machine has been seen running 
any version of Linux before? If yes, will it still run that version, if no... 
well has it run anything? Maybe it is just as the message says, broken 
hardware. If it has been running some other release before but not anymore, 
again broken hardware. If it still does run a previous release but not oneriic 
or precise, then we can go further.
And also, is this the only machine of that type or do we have another one. 
Maybe without a new firmware...?

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Title:
  Networking on Dell PowerEdge R300 with Broadcom Corporation NetXtreme
  BCM5722 Gigabit Ethernet PCI Express is not functional

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