[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
** Tags added: regression-update ** Tags added: needs-bisect ** Summary changed: - My camera stopped showing video feed since about two weeks ago + [Dell Latitude E5520] My camera stopped showing video feed since about two weeks ago ** Summary changed: - [Dell Latitude E5520] My camera stopped showing video feed since about two weeks ago + 05ca:181e [Dell Latitude E5520] My camera stopped showing video feed since about two weeks ago -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: 05ca:181e [Dell Latitude E5520] My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc3-trusty/ has only i386 packages and although directory name says "v3.14-rc3", inside there are only packages with "3.13 ... rc3" in their file names(?? :(). Anyway, I tried :) but got only blinking CapsLock. Then I searched and found out that one can not run 64 software on 32 kernel :) Then with high hopes tried amd64 packages from "v3.14-rc2-trusty", but they also gave me blinking CapsLock :( Then I tried "v3.14-rc2-trusty" packages with my Trusty test installation, kernel worked but still no video. Just realized that my original report is missing one detail - usually image appears for fraction of second, when "opening" video and then blanks out. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
Reinis Zumbergs, could you please test the latest mainline kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc3-trusty/ and advise if this is reproducible? ** Tags removed: bios-outdated-a13 ** Tags added: latest-bios-a14 needs-upstream-testing trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date A14 12/26/2013 ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
It took me lot's of hours over many weekends to finally upgrade BIOS. Dell is really trying to make it hard for us. None of the procedures in https://wiki.ubuntu.com/DellBIOS worked. My BIOS' version A14. But unfortunately it has not solved my problem. The video feed is still black the same way. My main installatiion is now 13.10 and I have alos tested 14.04 dailies. Same issue. ** Changed in: linux (Ubuntu) Status: Expired => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
Reinis Zumbergs, as per http://www.dell.com/support/drivers/us/en/19/Product/latitude-e5520 an update is available for your BIOS (A13). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If not, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Tags added: bios-outdated-a13 ** Changed in: linux (Ubuntu) Status: Triaged => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report[0]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug. Please follow the instructions on the wiki page[0]. The first step is to email the appropriate mailing list. If no response is received, then a bug may be opened on bugzilla.kernel.org. [0] https://wiki.ubuntu.com/Bugs/Upstream/kernel ** Changed in: linux (Ubuntu) Status: Confirmed => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
Tested with the suggested kernel - same result. ** Tags added: kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.9 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.9-rc4-raring/ ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
BTW, how could I detrmine if it's not a physical issue in hardware? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
apport information ** Tags added: apport-collected raring ** Description changed: 1) Kubuntu 12.04 amd64 2) v4l-utils: Installed: 0.8.6-1ubuntu1 3) It was working fine all the time on 11.10 and Precise Beta. And I believe it was still working after final release, but I'm not 100% sure. 4) The returned video is just black and a bit of faint colored circle in the middle It's built in webcam of Dell Latitude E5520 In lsusb, I think, it shows as "Bus 001 Device 003: ID 05ca:181e Ricoh Co., Ltd" In vlc it shows as "CN0CJ3P2724871B9C7XGA00" - "Laptop_Integrated_Webcam_FHD" ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libv4l-0 0.8.6-1ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 Date: Tue May 15 21:19:34 2012 EcryptfsInUse: Yes InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120413) ProcEnviron: LANGUAGE= TERM=xterm PATH=(custom, user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: v4l-utils UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.9.2-0ubuntu2 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: roodis 2087 F panel-11-mixer + CRDA: + country DE: + (2400 - 2483 @ 40), (N/A, 20) + (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR + (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS + (5470 - 5725 @ 40), (N/A, 26), DFS + DistroRelease: Ubuntu 13.04 + EcryptfsInUse: Yes + HibernationDevice: RESUME=UUID=a297fcfa-1788-45f0-bee9-573714a9839a + InstallationDate: Installed on 2012-08-16 (220 days ago) + InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120724) + MachineType: Dell Inc. Latitude E5520 + MarkForUpload: True + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-14-generic root=UUID=01e049cf-b5c1-4115-8d98-00f0227207bf ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4 + RelatedPackageVersions: + linux-restricted-modules-3.8.0-14-generic N/A + linux-backports-modules-3.8.0-14-generic N/A + linux-firmware1.104 + Tags: raring + Uname: Linux 3.8.0-14-generic x86_64 + UpgradeStatus: Upgraded to raring on 2013-03-05 (20 days ago) + UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo www-data + dmi.bios.date: 07/10/2011 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A02 + dmi.board.asset.tag: Min tie + dmi.board.name: 03PH4G + dmi.board.vendor: Dell Inc. + dmi.board.version: A01 + dmi.chassis.asset.tag: Min tie + dmi.chassis.type: 9 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/10/2011:svnDellInc.:pnLatitudeE5520:pvr01:rvnDellInc.:rn03PH4G:rvrA01:cvnDellInc.:ct9:cvr: + dmi.product.name: Latitude E5520 + dmi.product.version: 01 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/999875/+attachment/3595543/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
** Package changed: v4l-utils (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
dmesg seems to have a lot of private things in it. What should I look for? For now I found these lines: [ 14.390031] Linux video capture interface: v2.00 [ 14.633504] uvcvideo: Found UVC 1.00 device Laptop_Integrated_Webcam_FHD (05ca:181e) [ 14.635082] input: Laptop_Integrated_Webcam_FHD as /devices/pci:00/:00:1a.0/usb1/1-1/1-1.4/1-1.4:1.0/input/input17 [ 14.635149] usbcore: registered new interface driver uvcvideo [ 14.635151] USB Video Class driver (1.1.1) I tried qv4l2 now. Clicked File - Open Raw Device - chose /dev/video0 - switched on Show frames and hit the red "record" button, but still the same results as described above. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/v4l-utils/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
Oh, and now I'm running Xubuntu Raring Ringtail. Kernel: Linux ... 3.8.0-14-generic #24-Ubuntu SMP Fri Mar 22 19:45:03 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/v4l-utils/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
Are there any errors in the kernel log? (run dmesg to find out) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/v4l-utils/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
Which program do you use to view the camera stream? Could you please try qv4l2 and open the device in raw mode? If it is still broken this is most likely a kernel issue. ** Changed in: v4l-utils (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/v4l-utils/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
Exactly the same problem here! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/v4l-utils/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 999875] Re: My camera stopped showing video feed since about two weeks ago
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/999875 Title: My camera stopped showing video feed since about two weeks ago To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/v4l-utils/+bug/999875/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs