Re: [Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted
On Tue, 2010-06-22 at 08:03 +, Sebastien Bacher wrote: it's a request to add new code to handle cases not working now so yes it's a feature request It is a request to add new code to handle an error in design specifications. One should not call a binary from desktop code without ensuring that the binary is already installed. This is a feature that already exists in other software, such as the file sharing software which will install Samba and what not when the user enables the feature and it's not already installed. Presumably (speaking as a programmer) the same sort of code can be used here. It seems to me that if it has not already been factored into its own thing, that it should so that other applications can easily benefit from it. However, I must say that I disagree with this being categorized as wishlist. I know that an average user would disagree, as well, because it's a cryptic error message that is received, not some sort of graceful message saying, Oops, you need to install package X, it just says that it failed to execute cryptsetup because of no such file or directory. That doesn't help people at all. This is a bug, albeit a design bug, but it is a bug nonetheless. That is, it is a defect. I'm not going to argue the point anymore, because I know that at this point it's not likely to change. I just thought that user interface/user experience was something a little more important than wishlist, and I was under the impression that the bug tracking software existed so that defects would be tracked as they were and not unnecessarily demoted. It would be more useful to make this a low or medium priority bug. Probably ideally, it could be classified as a low-priority, medium severity issue, but Launchpad does not permit that. However, classifying it as a wishlist item just trivializes the bug to an end-user. I'm glad that I reported it, and not my mother or my grandmother. --- Mike -- Should auto-install cryptsetup when not present and encrypted media inserted https://bugs.launchpad.net/bugs/596165 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted
On Tue, 2010-06-22 at 13:48 +, Sebastien Bacher wrote: changing to low, it will not make any difference on how this bug is handled (it's not because a bug is a wishlist that it will not get solved and it's not because a bug has higher settings that will be worked quicker) but since you seem to care about random bug settings rather than about getting issues worked It certainly does have an effect on people browsing for something to fix. It appears that it is you who do not care about the bigger picture. I do not appreciate your insults which have persisted over the years; it is wholly unprofessional and uncalled for. All I was asking was that the bug have a sane priority set to it. Wishlist connotes that fixing it is nonessential to the system itself, when in this case it is a user interface and user experience problem in the default system. You said in another message that users may never encounter it; well, they will encounter it the first time they try to format an encrypted USB drive or whatever. That ability is exposed in the user interface when you format media. If the media formatter didn't have the ability to create encrypted media, it would not be expected to work to create encrypted media out of the box. What is so difficult about this request and its rationale? For Maverick, there are three fixes for this bug: autoinstall cryptsetup when necessary, install it by default, or have the media formatter detect whether or not it is installed and only show the encrypted media options if it is. There are other ways to fix the bug, sure, but seriously, it's an issue that should be cared about if we actually give a rat's rear about users having problems. --- Mike -- Should auto-install cryptsetup when not present and encrypted media inserted https://bugs.launchpad.net/bugs/596165 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted
On Mon, 2010-06-21 at 09:30 +, Sebastien Bacher wrote: ** Changed in: nautilus (Ubuntu) Importance: Undecided = Wishlist Failing to automatically install cryptsetup results in a cryptic error message for the user. Is this truly a wishlist item per the desktop project's priorities? Is not user friendliness a relatively high priority for the desktop team? --- Mike -- Should auto-install cryptsetup when not present and encrypted media inserted https://bugs.launchpad.net/bugs/596165 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs