Re: [ubuntu-marketing] The 5 principles to promote Ubuntu

2010-08-13 Thread Jo-Erlend Schinstad
On 11 August 2010 05:48, Lisandro Vaccaro lisandro.vacc...@gmail.com wrote:
 And also what would be the does and don'ts for marketing.


1. Almost anyone you're addressing will have Windows or OS X. Many of
those will have made a contious dicision to use the system their
using. Never let them feel stupid for making that choice. That means
you don't want to badmouth other systems. They've made good choices in
the past, and they'll make good choices in the future. But they have
to know what their choices are, and that's why they should familiarize
themselves with Ubuntu.

2. People are sceptical, specially when things are free. Make sure
everyone knows it's not a choice between their current system and
Ubuntu. They don't have to give anything up. The goal is to make
people want to _try_ Ubuntu, not to _choose_ Ubuntu. It might be fun
to try it, but the choice is theirs.

3. Different people are impressed by different things. Know who you're
talking to. Choose a few unique selling points that suits your
audience and stick with them. Aesthetics is important to some people,
while efficiency is more important to others. Some people are more
interested in ease of use than security. It's always nice to have a
good argument in reserve when people start asking questions, so don't
spend them all at once.

4. Disappointed people speak louder than happy people. Don't oversell
and never cover up weaknesses. If they try it and find that it's not
for them, they might still recommend that others give it a shot. If
you disappoint them, however, they will discourage others. In other
words, it's more important not to disappoint than it is to impress.
The expectations should be just high enough for people to want to try
it, but low enough that the system surprises them in a posisive way.

5. Extraordinary claims require extraordinary evidence. If it sounds
too good to be true, then it probably is. There is much FUD about, so
make sure people know why your claims has to be true before you make
them! It requires more words, but it also eliminates the cause for
sceptisism and doubt. This helps people focus on your words instead of
your intentions, which dramatically increases your hitrate. This is
extremely important and mastering the techinique requires effort,
thought and practice. Whenever you hear or read an extraordinary
claim, ask yourself: How would I have prepared my audience for that
claim? Here's a few examples:

Don't: It's free! It doesn't cost anything!
Do: It's based on a cooperation between lots of large companies, who
either develop the software for internal use or as a service to their
customers, or both. This cooperation requires that the software is
open and available to all the companies, but also to all the expert
individuals who might have something to contribute. As a consequence,
you don't have to pay anything for the software and you're free to use
it as you wish.

Don't: It works on all kinds of computers, right out of the box!
Do: Because manufacturers of computers and hardware want to appeal to
as many people as possible, it's in their own interest to make sure
that the software runs well on their devices. Because the software is
open, they're free to do so. You can run Ubuntu directly from a CD/DVD
or a memory stick so you can make sure it works on your computer
before you install anything. Because Ubuntu is modern and new
software, not all companies will have adjusted yet, so it's nice that
you're able to make sure it works before you commit to anything.

Don't: It doesn't have viruses or trojans, it's safe!
Do: Ubuntu is a new and modern operating system, created in this
millenium. It's designed for the internet era, and includes built-in
protection against many of the traditional threats like viruses and
mailworms.


I hope this helps you promote Ubuntu in an efficient and positive way.

Best wishes,

Jo-Erlend Schinstad

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Re: [ubuntu-marketing] The 5 principles to promote Ubuntu

2010-08-13 Thread Martin Owens
Thanks Jo,

That was a great list of things and well put.

Martin,


On Fri, 2010-08-13 at 18:28 +0200, Jo-Erlend Schinstad wrote:
 On 11 August 2010 05:48, Lisandro Vaccaro lisandro.vacc...@gmail.com wrote:
  And also what would be the does and don'ts for marketing.
 
 
 1. Almost anyone you're addressing will have Windows or OS X. Many of
 those will have made a contious dicision to use the system their
 using. Never let them feel stupid for making that choice. That means
 you don't want to badmouth other systems. They've made good choices in
 the past, and they'll make good choices in the future. But they have
 to know what their choices are, and that's why they should familiarize
 themselves with Ubuntu.
 
 2. People are sceptical, specially when things are free. Make sure
 everyone knows it's not a choice between their current system and
 Ubuntu. They don't have to give anything up. The goal is to make
 people want to _try_ Ubuntu, not to _choose_ Ubuntu. It might be fun
 to try it, but the choice is theirs.
 
 3. Different people are impressed by different things. Know who you're
 talking to. Choose a few unique selling points that suits your
 audience and stick with them. Aesthetics is important to some people,
 while efficiency is more important to others. Some people are more
 interested in ease of use than security. It's always nice to have a
 good argument in reserve when people start asking questions, so don't
 spend them all at once.
 
 4. Disappointed people speak louder than happy people. Don't oversell
 and never cover up weaknesses. If they try it and find that it's not
 for them, they might still recommend that others give it a shot. If
 you disappoint them, however, they will discourage others. In other
 words, it's more important not to disappoint than it is to impress.
 The expectations should be just high enough for people to want to try
 it, but low enough that the system surprises them in a posisive way.
 
 5. Extraordinary claims require extraordinary evidence. If it sounds
 too good to be true, then it probably is. There is much FUD about, so
 make sure people know why your claims has to be true before you make
 them! It requires more words, but it also eliminates the cause for
 sceptisism and doubt. This helps people focus on your words instead of
 your intentions, which dramatically increases your hitrate. This is
 extremely important and mastering the techinique requires effort,
 thought and practice. Whenever you hear or read an extraordinary
 claim, ask yourself: How would I have prepared my audience for that
 claim? Here's a few examples:
 
 Don't: It's free! It doesn't cost anything!
 Do: It's based on a cooperation between lots of large companies, who
 either develop the software for internal use or as a service to their
 customers, or both. This cooperation requires that the software is
 open and available to all the companies, but also to all the expert
 individuals who might have something to contribute. As a consequence,
 you don't have to pay anything for the software and you're free to use
 it as you wish.
 
 Don't: It works on all kinds of computers, right out of the box!
 Do: Because manufacturers of computers and hardware want to appeal to
 as many people as possible, it's in their own interest to make sure
 that the software runs well on their devices. Because the software is
 open, they're free to do so. You can run Ubuntu directly from a CD/DVD
 or a memory stick so you can make sure it works on your computer
 before you install anything. Because Ubuntu is modern and new
 software, not all companies will have adjusted yet, so it's nice that
 you're able to make sure it works before you commit to anything.
 
 Don't: It doesn't have viruses or trojans, it's safe!
 Do: Ubuntu is a new and modern operating system, created in this
 millenium. It's designed for the internet era, and includes built-in
 protection against many of the traditional threats like viruses and
 mailworms.
 
 
 I hope this helps you promote Ubuntu in an efficient and positive way.
 
 Best wishes,
 
 Jo-Erlend Schinstad
 



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Re: [ubuntu-marketing] The 5 principles to promote Ubuntu

2010-08-13 Thread Lisandro Vaccaro
I added Jo suggestions here:
https://wiki.ubuntu.com/themkpledge

We can see what to do with the guide later, but at least now is taking shape
somewhere.


For those too lazy to go to the url, the points are:

1. Never make people feel stupid for choosing a different OS. Let people
know what their choices are and what are the benefits of using Ubuntu.

2. Encourage people to try Ubuntu, not to change for Ubuntu. Make sure
everyone knows they don't have to give anything up. The goal is to make
people want to try Ubuntu, after trying it the choice is theirs.

3. Know who you're talking to. Choose the selling points more suitable to
your audience.. It's always nice to have a good argument in reserve when
people start asking questions, so don't spend them all at once.

4. Never oversell and never cover up weaknesses. The expectations should be
high enough for people to want to try it but still letting the system
surprise them in a positive way.

5. Make sure people knows why our claims are true before making them.




Feel free to modify them or add new points.





2010/8/13 Martin Owens docto...@gmail.com

 Thanks Jo,

 That was a great list of things and well put.

 Martin,


 On Fri, 2010-08-13 at 18:28 +0200, Jo-Erlend Schinstad wrote:
  On 11 August 2010 05:48, Lisandro Vaccaro lisandro.vacc...@gmail.com
wrote:
   And also what would be the does and don'ts for marketing.
 
 
  1. Almost anyone you're addressing will have Windows or OS X. Many of
  those will have made a contious dicision to use the system their
  using. Never let them feel stupid for making that choice. That means
  you don't want to badmouth other systems. They've made good choices in
  the past, and they'll make good choices in the future. But they have
  to know what their choices are, and that's why they should familiarize
  themselves with Ubuntu.
 
  2. People are sceptical, specially when things are free. Make sure
  everyone knows it's not a choice between their current system and
  Ubuntu. They don't have to give anything up. The goal is to make
  people want to _try_ Ubuntu, not to _choose_ Ubuntu. It might be fun
  to try it, but the choice is theirs.
 
  3. Different people are impressed by different things. Know who you're
  talking to. Choose a few unique selling points that suits your
  audience and stick with them. Aesthetics is important to some people,
  while efficiency is more important to others. Some people are more
  interested in ease of use than security. It's always nice to have a
  good argument in reserve when people start asking questions, so don't
  spend them all at once.
 
  4. Disappointed people speak louder than happy people. Don't oversell
  and never cover up weaknesses. If they try it and find that it's not
  for them, they might still recommend that others give it a shot. If
  you disappoint them, however, they will discourage others. In other
  words, it's more important not to disappoint than it is to impress.
  The expectations should be just high enough for people to want to try
  it, but low enough that the system surprises them in a posisive way.
 
  5. Extraordinary claims require extraordinary evidence. If it sounds
  too good to be true, then it probably is. There is much FUD about, so
  make sure people know why your claims has to be true before you make
  them! It requires more words, but it also eliminates the cause for
  sceptisism and doubt. This helps people focus on your words instead of
  your intentions, which dramatically increases your hitrate. This is
  extremely important and mastering the techinique requires effort,
  thought and practice. Whenever you hear or read an extraordinary
  claim, ask yourself: How would I have prepared my audience for that
  claim? Here's a few examples:
 
  Don't: It's free! It doesn't cost anything!
  Do: It's based on a cooperation between lots of large companies, who
  either develop the software for internal use or as a service to their
  customers, or both. This cooperation requires that the software is
  open and available to all the companies, but also to all the expert
  individuals who might have something to contribute. As a consequence,
  you don't have to pay anything for the software and you're free to use
  it as you wish.
 
  Don't: It works on all kinds of computers, right out of the box!
  Do: Because manufacturers of computers and hardware want to appeal to
  as many people as possible, it's in their own interest to make sure
  that the software runs well on their devices. Because the software is
  open, they're free to do so. You can run Ubuntu directly from a CD/DVD
  or a memory stick so you can make sure it works on your computer
  before you install anything. Because Ubuntu is modern and new
  software, not all companies will have adjusted yet, so it's nice that
  you're able to make sure it works before you commit to anything.
 
  Don't: It doesn't have viruses or trojans, it's safe!
  Do: Ubuntu is a new and modern 

Re: [ubuntu-marketing] The 5 principles to promote Ubuntu

2010-08-10 Thread Martin Owens


On Tue, 2010-08-10 at 18:30 -0300, Lisandro Vaccaro wrote:
 We appear to have (tens of) thousands of disjointed micro marketing
 efforts dispersed around the globe. No central voice. No
 common messaging. No specific goal(s) other than the nebulous one
 to spread Ubuntu. (recently posted randal ross on the list)
 
 
 We aim to create a guideline for everyone wishing to promote Ubuntu,
 which do you think would be the focal principles to promote Ubuntu
 correctly?

I think a guide like that would be most helpful, obviously not something
we can enforce as a requirement, but at least a place for the research
to drop into.

My own submission:

1. It's easy and beautiful to use in most known use cases.
2. It's already paid for / free to use / economically a free market.
3. Sustainability developed, collaboration.
4. User gets to be the owner, not just the licensor, free speech.
5. Scientifically prudent, educationally critical.

Needs work, tired now, sleep and more LinuxCon tomorrow.

Martin,


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Re: [ubuntu-marketing] The 5 principles to promote Ubuntu

2010-08-10 Thread Lisandro Vaccaro
And also what would be the does and don'ts for marketing.

2010/8/11 Martin Owens docto...@gmail.com



 On Tue, 2010-08-10 at 18:30 -0300, Lisandro Vaccaro wrote:
  We appear to have (tens of) thousands of disjointed micro marketing
  efforts dispersed around the globe. No central voice. No
  common messaging. No specific goal(s) other than the nebulous one
  to spread Ubuntu. (recently posted randal ross on the list)
 
 
  We aim to create a guideline for everyone wishing to promote Ubuntu,
  which do you think would be the focal principles to promote Ubuntu
  correctly?

 I think a guide like that would be most helpful, obviously not something
 we can enforce as a requirement, but at least a place for the research
 to drop into.

 My own submission:

 1. It's easy and beautiful to use in most known use cases.
 2. It's already paid for / free to use / economically a free market.
 3. Sustainability developed, collaboration.
 4. User gets to be the owner, not just the licensor, free speech.
 5. Scientifically prudent, educationally critical.

 Needs work, tired now, sleep and more LinuxCon tomorrow.

 Martin,




-- 
Lisandro H. Vaccaro
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