Re: Newbie questions

2011-03-18 Thread Ronald McCollam
On Fri, 2011-03-11 at 07:06 -0800, Joseph Areeda wrote:
 Greetings,

Howdy! :)

 I'm just getting used to all the changes in the UI in Natty.  I'm using
 zsync to update the daily iso.  Is it necessary [or helpful] to wipe and
 reinstall the iso every day?  I guess since I'm having install issues, I
 should, but it's a bit of a process.

Do you mean wipe the [virtual] machine that you tested the install on?
If so, not really -- the install process should do that for you as long
as you select 'erase and use the entire disk' during install.

If you mean should you delete the ISO file before running zsync,
definitely not.  zsync will use the file you have and download only the
parts that have changed, so you'll download much much less data (and it
will go faster).  If you delete the ISO first, zsync will have to grab
the entire thing.

zsync performs tests to be sure you have the correct bits, but you can
always check yourself as well.  Use 'md5sum' and the published md5sums
on cdimage.ubuntu.com in the same directory as the ISO.

 Once I install an iso, should I do apt-get upgrade or work with the
 packages on the CD?

That depends a bit on what you're testing.  If you're testing a
particular image (ISO testing) you want to stick with what was installed
from the CD.  If you're doing general testing, you can do either -- but
if you find a bug you'll want to upgrade anyway to make sure it hasn't
been fixed since the image was created.

 What about reporting problems that show up in the logs but not in the
 UI?  Are those worth emails to this list?  For example, I'm having
 trouble with the Update Center so I have to run it from the command line
 with LD_PRELOAD and in the window I see software-center.apt.aptcache -
 WARNING - broken packages encountered while getting deps for daily-journal

The deps issue is *probably* just an indication that some packages
haven't been fully updated in the repository.  I wouldn't worry about it
unless it persists.

Why are you having to run Update Manager with LD_PRELOAD?  That one does
sound like a bug, but it may be a known one (I haven't checked).

 As the new guy, I'm a little shy about filing bug reports until I can
 figure out if it's me or Natty.  Is it better to ask or file bugs that
 turn out to be my inexperience?

When in doubt, file the bug. :)  It's better to catch things as early as
possible, and if it turns out to not be a bug it's generally pretty
quick to tell and close it out.  Just be sure to search in launchpad
before filing a bug to make sure it's not already there. :)

 I have a lot more questions like these but let's see if this email makes
 it to the list.

Got it here!  Thanks for helping!

 - rm


-- 
Ubuntu-qa mailing list
Ubuntu-qa@lists.ubuntu.com
Modify settings or unsubscribe at: 
https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa


Re: Ubuntu-qa Digest, Vol 41, Issue 17

2011-03-18 Thread Auny kamal
hi all i am onik

On 18/03/2011, ubuntu-qa-requ...@lists.ubuntu.com
ubuntu-qa-requ...@lists.ubuntu.com wrote:
 Send Ubuntu-qa mailing list submissions to
   ubuntu-qa@lists.ubuntu.com

 To subscribe or unsubscribe via the World Wide Web, visit
   https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa
 or, via email, send a message with subject or body 'help' to
   ubuntu-qa-requ...@lists.ubuntu.com

 You can reach the person managing the list at
   ubuntu-qa-ow...@lists.ubuntu.com

 When replying, please edit your Subject line so it is more specific
 than Re: Contents of Ubuntu-qa digest...


 Today's Topics:

1. Hi Everybody (Jesus)
2. Re: Hi Everybody (Sina)


 --

 Message: 1
 Date: Thu, 17 Mar 2011 21:28:44 -0600
 From: Jesus jesus.mtz...@gmail.com
 To: Quality Assurance ubuntu-qa@lists.ubuntu.com
 Subject: Hi Everybody
 Message-ID: 4d82d16c.1020...@gmail.com
 Content-Type: text/plain; charset=ISO-8859-1

 Hi everybody,

My name is Jesus and a few years ago I start using Ubuntu and since
 then I've been trying to collaborate, but maybe I didn't try too hard
 until now. What I'm expect is help in some way and retrieve some of what
 I receive from Ubuntu collaborators and volunteers.

Finally what I want mostly is learn as much as I can and I really
 hope that I can be helpful in some way or another.

 Best Regards

 Jesus



 --

 Message: 2
 Date: Fri, 18 Mar 2011 10:28:50 +0330
 From: Sina sina.sabb...@gmail.com
 To: ubuntu-qa@lists.ubuntu.com
 Subject: Re: Hi Everybody
 Message-ID: 4d8302aa.7090...@gmail.com
 Content-Type: text/plain; charset=ISO-8859-1

 On 03/18/2011 06:58 AM, Jesus wrote:
 Hi everybody,

My name is Jesus and a few years ago I start using Ubuntu and since
 then I've been trying to collaborate, but maybe I didn't try too hard
 until now. What I'm expect is help in some way and retrieve some of what
 I receive from Ubuntu collaborators and volunteers.

Finally what I want mostly is learn as much as I can and I really
 hope that I can be helpful in some way or another.

 Best Regards

 Jesus


 Hi Jesus,
 Welcome to the community.

 Sina



 --

 --
 Ubuntu-qa mailing list
 Ubuntu-qa@lists.ubuntu.com
 Modify settings or unsubscribe at:
 https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa


 End of Ubuntu-qa Digest, Vol 41, Issue 17
 *


-- 
Ubuntu-qa mailing list
Ubuntu-qa@lists.ubuntu.com
Modify settings or unsubscribe at: 
https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa


Re: Newbie questions

2011-03-18 Thread Joseph Areeda
Thank you for the discussion Ronald.  I've been experimenting with natty 
and gaining confidence in a VM with a little dabbling on a new system.  
I've been working with CUDA apps on Maverick so I will probably 
participate in the nVidia installation tests


If I understand the gist of your comments I'd say:

There are so many things to test that using Natty anyway I can is 
helpful to some extent.  To test the installation uses the live CD, to 
test the packages update regularly, to test the hardware drivers use 
real hardware.


Is that close?

Some of my questions weren't clear but your discussion was useful.  My 
first question would have been better phrased Should I start with a 
live CD install every time?.  And the answer is yes, if I'm testing 
installation procedures.


Your question:

Why are you having to run Update Manager with LD_PRELOAD?  That one does
sound like a bug, but it may be a known one (I haven't checked).
Yes it is a known bug, that's how I got the work around.  Seems to be 
fixed now, it had to with the order libraries were loaded.


I've also been trying to get started with the Bug squad and now have a 
better feel for when to report something as a bug.  I still like to get 
a crash report request or see it twice before I do but I'm less shy 
about filing an operator error as a bug.


As a newb in qa and bug squad (not development or unix) I have to say my 
biggest frustration is the proper answer to where do I start?,  what 
do I do now?  seems to always be start anywhere you want and do 
anything you want.  Not knowing what I want yet makes that weird.


I'm keeping notes with a wiki page in mind for the new guy.  Like so 
much in this business things things seem incomprehensible and 
overwhelming one minute then trivial and obvious the next.  That makes 
it real hard for those of you who know what you're doing to communicate 
to those of us who haven't had that AHA moment.


You've been a big help.

Thanks!
Joe

On 03/18/2011 05:53 AM, Ronald McCollam wrote:

On Fri, 2011-03-11 at 07:06 -0800, Joseph Areeda wrote:

Greetings,

Howdy! :)


I'm just getting used to all the changes in the UI in Natty.  I'm using
zsync to update the daily iso.  Is it necessary [or helpful] to wipe and
reinstall the iso every day?  I guess since I'm having install issues, I
should, but it's a bit of a process.

Do you mean wipe the [virtual] machine that you tested the install on?
If so, not really -- the install process should do that for you as long
as you select 'erase and use the entire disk' during install.

If you mean should you delete the ISO file before running zsync,
definitely not.  zsync will use the file you have and download only the
parts that have changed, so you'll download much much less data (and it
will go faster).  If you delete the ISO first, zsync will have to grab
the entire thing.

zsync performs tests to be sure you have the correct bits, but you can
always check yourself as well.  Use 'md5sum' and the published md5sums
on cdimage.ubuntu.com in the same directory as the ISO.


Once I install an iso, should I do apt-get upgrade or work with the
packages on the CD?

That depends a bit on what you're testing.  If you're testing a
particular image (ISO testing) you want to stick with what was installed
from the CD.  If you're doing general testing, you can do either -- but
if you find a bug you'll want to upgrade anyway to make sure it hasn't
been fixed since the image was created.


What about reporting problems that show up in the logs but not in the
UI?  Are those worth emails to this list?  For example, I'm having
trouble with the Update Center so I have to run it from the command line
with LD_PRELOAD and in the window I see software-center.apt.aptcache -
WARNING - broken packages encountered while getting deps for daily-journal

The deps issue is *probably* just an indication that some packages
haven't been fully updated in the repository.  I wouldn't worry about it
unless it persists.

Why are you having to run Update Manager with LD_PRELOAD?  That one does
sound like a bug, but it may be a known one (I haven't checked).


As the new guy, I'm a little shy about filing bug reports until I can
figure out if it's me or Natty.  Is it better to ask or file bugs that
turn out to be my inexperience?

When in doubt, file the bug. :)  It's better to catch things as early as
possible, and if it turns out to not be a bug it's generally pretty
quick to tell and close it out.  Just be sure to search in launchpad
before filing a bug to make sure it's not already there. :)


I have a lot more questions like these but let's see if this email makes
it to the list.

Got it here!  Thanks for helping!

  - rm


--
Ubuntu-qa mailing list
Ubuntu-qa@lists.ubuntu.com
Modify settings or unsubscribe at: 
https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa


Re: Newbie questions

2011-03-18 Thread Jeff Lane

On 03/18/2011 03:49 PM, Joseph Areeda wrote:

There are so many things to test that using Natty anyway I can is
helpful to some extent. To test the installation uses the live CD, to
test the packages update regularly, to test the hardware drivers use
real hardware.

Is that close?


Yep...

Also keep in mind that the BIG thing for natty that needs a LOT of 
testing and bug filing is Unity... Natty itself isn't too much of a 
departure from Maverick in general terms, but Unity is the BIG thing for 
Natty and it needs a lot of testing.


The second biggest thing is uTouch, but that only works if you have 
touch devices... I still need to buy a MagicTrackpad to do some touch 
testing with... but a touch screen netbook or a tablet would be even 
better :)


Unfortunately, to use Unity, you need 3d, so that means either running 
on bare metal that supports it or running on a VM that includes that 
support (VirtualBox doesn't without addon stuffs, so getting Unity in a 
VBox VM requires some extra work).


But yeah, you got it figured out ;-)


Some of my questions weren't clear but your discussion was useful. My
first question would have been better phrased Should I start with a
live CD install every time?. And the answer is yes, if I'm testing
installation procedures.


Yep...

Consider this... I do installer testing in VMs and I maintain a local 
mirror of cdimages.ubuntu.com for doing so.


I run Natty on a netbook (Lenovo S-10) and on a Laptop (Thinkpad x201) 
and keep those up to date with package updates (except when I'm doing 
something special like my recent Lucid - Maverick - Natty upgrade 
test).  But that's my setup, and I'm weird like that :-)



As a newb in qa and bug squad (not development or unix) I have to say my
biggest frustration is the proper answer to where do I start?, what
do I do now? seems to always be start anywhere you want and do
anything you want. Not knowing what I want yet makes that weird.


Unfortunately, that is the correct answer.  Perhaps there's a better way 
to address it, but it is what it is... the things I did when I first 
started mucking about with Linux are certainly not the things you're 
going to want to do (that was back when you had to compile most drivers 
on your own, compile your own kernels for everything, and use keyboards 
carved out of stone using primitive tools).


But just go where your interest lies... if you enjoy fixing bugs or 
writing code, learn to use Launchpad and Bazaar and start contributing code.


If you like working with bugs in general, triaging and even testing and 
filing bugs is a great way to start.


ISO test days are always pretty fun if you enjoy doing test cases and 
trying to break things.


And that's just three examples from a QA point of view... You could also 
help writing translation strings if you speak other languages and want 
to help make sure Ubuntu is translated properly.  I only mention that 
one because it recently became a little more important to me by 
happenstance...



I'm keeping notes with a wiki page in mind for the new guy. Like so much
in this business things things seem incomprehensible and overwhelming
one minute then trivial and obvious the next. That makes it real hard
for those of you who know what you're doing to communicate to those of
us who haven't had that AHA moment.


That's cool... but be sure you check around the wiki first as a lot of 
info may already exist (however, centralizing wiki information is always 
a good idea, IMO, and I really am NOT a fan of wikis in general). 
Speaking of which, writing and editing things on the wiki is yet another 
way to help out if editing and writing is your cup of tea...


Welcome to the party!

Cheers
Jeff

--
Jeff Lane - Hardware Certification Engineer and Test Tools Developer
Ubuntu Ham: W4KDH
Freenode IRC: bladernr or bladernr_
gpg: 1024D/3A14B2DD 8C88 B076 0DD7 B404 1417  C466 4ABD 3635 3A14 B2DD

--
Ubuntu-qa mailing list
Ubuntu-qa@lists.ubuntu.com
Modify settings or unsubscribe at: 
https://lists.ubuntu.com/mailman/listinfo/ubuntu-qa