Re: Teo and his/her problems

[teo teo]

I've been asked for more data that would actually help make Ubuntu
better which is what this list is about and I'm willing to reply, so
I'm confident the moderator will be intelligent enough to let this
email through.

>> So it makes me wonder what is wrong with Teo's setup that it seems so 
>> unstable?
>> Perhaps we could investigate that aspect rather fight each other.

I posted this bug report:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1649153

Please reply there asking me for any additional data that you think
would help investigate the issue and I'll be happy to post it if I
know how to.

> Agree. [...] Teo seems to be the kind of person that likes to customize
> and try things on his setup,

Not at all, actually. Other than installing stuff with "sudo apt-get
install whatever", I have hardly ever customized anything at all. I
don't even usually compile and install software from source (unless
it's the only option available, and even in that case, very rarely).
The only times I ever tinkered with the system was when it got broken
(like with this upgrade) and I had no option but to try and fix it by
following some instructions I found by googling the issue (and I don't
try everything that I find, I only try out what seems to be likely to
work, with as little side effects as possible).
I think if my mother was using Ubuntu (my mother being an example of
"avarage" non-computer-savvy user) her system would be more
"customized" than mine.

My system is probably as "out of the box" as a system that is actually
used on a daily basis, and that was installed like 4 years ago and
upgraded since then without any fresh reinstall, could possibly be.

> As a Quality Team, we (or you, I'm not really active here) are not a
> customer support, but we need to pay attention when something gets
> fantastically wrong, like this case.

Finally!

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Re: Teo and his/her problems

[Dario Ruellan]

>
> I posted this bug report:
> https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-
> upgrader/+bug/1649153
>
> Thanks, yes, I missed that on the first post.

Lets see how this evolve, but on the report, I can see the systemd package
failed to install, and this is a critical error that should trigger a
rollback on the installer (that didn't happen), similar to this bug
https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1606767, reported
back on July, high priority.
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Re: Teo and his/her problems

[flocculant]

On 13/12/16 06:21, Dario Ruellan wrote:

[snip]

As a Quality Team, we (or you, I'm not really active here) are not a
customer support, but we need to pay attention when something gets
fantastically wrong, like this case.

Which only works when people talk about specifics.

If they were actually really interested, and get issues as often as they 
apparently do, then why are they not posting to this list during the 6 
months it actually helps to do so?




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Re: Teo and his/her problems

[Dario Ruellan]

On Dec 13, 2016 2:19 AM, "William D Turner"  wrote:

So it makes me wonder what is wrong with Teo's setup that it seems so
unstable? Perhaps we could investigate that aspect rather fight each other.
Just my 2c.


Agree. I was ready to post an answer asking for some specs but got busy and
forgot about it. Teo seems to be the kind of person that likes to customize
and try things on his setup, and we all know is easy to screw up things if
you then try to run a complex automated script like an upgrade, but also
could be an unusual partition setup (new Windows versions are a mess) or
just a hardware problem.

As a Quality Team, we (or you, I'm not really active here) are not a
customer support, but we need to pay attention when something gets
fantastically wrong, like this case.
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Teo and his/her problems

[William D Turner]

I have been using Ubuntu and or one of the derivatives for many years 
now and other than an occasional hiccup never have had any real 
problems. Certainly found them very stable. In fact, for the last few 
years, I have been following the new releases, currently Zesty, by zsync 
every few days and then testing them in VirtualBox. Of course, there are 
sometimes problems with these but the problems seem to be fixed quite 
quickly and the new release stabilizes. Right now I am testing Zesty 
Xubuntu and I like it - other than it still advertises itself as 16.04. 
I believe that it could used as my main system even now.
So it makes me wonder what is wrong with Teo's setup that it seems so 
unstable? Perhaps we could investigate that aspect rather fight each 
other. Just my 2c.

Compliments of the season and best wishes to all who contribute.
Bill  - in the East coast of South Africa

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