Re: Forum Poll Questions

2008-02-21 Thread Michael Behrens
On Thu, Feb 21, 2008 at 6:37 PM, Nick Barcet <[EMAIL PROTECTED]>
wrote:

>
> I think we might be confusing targets.  Short polls are a great tool to
> get instant opinions on a specific feature or question.  A survey is
> however not a poll.  A survey is a way to get a picture on where you are
> at and where you could/should go.  Both tools have their uses, but are
> quite different...
>

Agreed.

My thoughts on the matter is that surveys should be conducted at
specific intervals, such as 3 months or at 6 months (releases).

Polls on the other hand, as stated should be for instant opinion.
These we can do ad-hoc as needed, such as if we recognize
a particular issue with a software package or a particular
approach we would like to take.


>
> Now, it is clear that there is no guarantees on how many people will go
> through the full survey, and that unless we get at least a hundred
> responses, it will not have much validity, but we won't know until we
> try, won't we?
>

Agreed again.  Part and parcel of doing something like this is ensuring that
we as the sponsors of the survey effectively communicate to the community
to participate.  By that, I mean posting on the forums, the mailing-list
(although
I think everyone who reads it should know by now), I would add that
we should also get it onto planet, fridge and the newsletter.

Michael

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Re: Forum Poll Questions

2008-02-21 Thread Nick Barcet
Mathias Gug wrote:
> 
> On Fri, Feb 22, 2008 at 07:55:57AM +0900, Onno Benschop wrote:
>> In following the discussion and the ongoing suggestions to add more
>> questions, I'm beginning to wonder if there might be another way to
>> approach this.
>>
>> What if we were to release a poll every month or so, that is, get people
>> in the habit of answering no more than say seven questions and reporting
>> back two weeks later with the results?
> 
> Agreed. Let's not try to make a survey that is 42 pages long. The
> shorter, the better as we can announce that answering the questions
> takes less than 3 minutes of your time.

I think we might be confusing targets.  Short polls are a great tool to
get instant opinions on a specific feature or question.  A survey is
however not a poll.  A survey is a way to get a picture on where you are
at and where you could/should go.  Both tools have their uses, but are
quite different...

Now, it is clear that there is no guarantees on how many people will go
through the full survey, and that unless we get at least a hundred
responses, it will not have much validity, but we won't know until we
try, won't we?

On the other hand, I do think that we need to restrain ourselves on the
time it takes to answer the questions and one thing I am hoping to get
from the tester is how long it took them to complete it and whether they
think it is too long or not.  When looking at the current 37 questions,
remember that a lot of them are conditional, so the perceived time might
not be directly proportional to the number of questions. Also note that
LimeSurvey has a very convenient way to save a halfway completed Survey
so that one is not forced to complete it all in one shot.

Nick




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Re: Forum Poll Questions

2008-02-21 Thread Mathias Gug


On Fri, Feb 22, 2008 at 07:55:57AM +0900, Onno Benschop wrote:
> In following the discussion and the ongoing suggestions to add more
> questions, I'm beginning to wonder if there might be another way to
> approach this.
> 
> What if we were to release a poll every month or so, that is, get people
> in the habit of answering no more than say seven questions and reporting
> back two weeks later with the results?

Agreed. Let's not try to make a survey that is 42 pages long. The
shorter, the better as we can announce that answering the questions
takes less than 3 minutes of your time.

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Re: Forum Poll Questions

2008-02-21 Thread Onno Benschop
On 18/02/08 21:58, Michael Behrens wrote:
> Hi Team,
>
> I have been giving thought to poll questions which could generate
> useful data for us as a team.  I have listed what I have
> throught out so far.  I would appreciate the groups input, both on
> format and as well on the questions themselves.  In addition,
> if you think there should be more questions, I would certainly
> appreciate hearing from you.
>
> The information we get from the poll should help us identify much more
> readily areas in the community where we can
> focus out attentions as well as giving us information about
> operational use of the Server Edition.
>
> Michael
> / faulkes-
In following the discussion and the ongoing suggestions to add more
questions, I'm beginning to wonder if there might be another way to
approach this.

What if we were to release a poll every month or so, that is, get people
in the habit of answering no more than say seven questions and reporting
back two weeks later with the results?

Rinse and repeat with different questions.

Ultimately I think we're trying to build a picture of our audience that
helps the evolution of Ubuntu-server. Making a poll every month would in
total allow us to generate 42 different questions between releases. We
could start off with getting an idea of what needs the most attention,
then evolving questions to address the needs. We can even use the poll
to ask what question to ask next month.

The image I have is that we are building a customer base that is engaged
in the process of evolving the product they use, that is, making it
better for what they need.

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Re: Forum Poll Questions

2008-02-21 Thread Jamie McDonald
Michael/Nick


On Mon, 2008-02-18 at 07:58 -0500, Michael Behrens wrote:
> Hi Team,
> 
> I have been giving thought to poll questions which could generate
> useful data for us as a team.  I have listed what I have
> throught out so far.  I would appreciate the groups input, both on
> format and as well on the questions themselves.  In addition,
> if you think there should be more questions, I would certainly
> appreciate hearing from you.

This survey took my interest, however I was wondering would it be worth
considering the storage configuration of the servers? Perhaps it's not
your objective but I personally would be interested in facts such as how
much disk space the servers have attached, type of storage attached
(although it's probably fair to assume that high end HP systems etc use
SCSI and low end SATA so maybe that's just splitting hairs), the type of
filesystem and whether hard or software raid is being employed (if at
all).

Regards,
Jamie.




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Re: Forum Poll Questions

2008-02-20 Thread Nick Barcet
Onno Benschop wrote:
> Finally, having conducted several ICT surveys myself in the past, it
> would in my opinion be beneficial for the survey outcome, to contact a
> statistician before you send out the survey to see if you missed any
> design issues.

A very dear friend of mine, working at a french statistical institute,
will take a look at it for us, so I guess we will be covered on that side.

I have now set up a test limesurvey site, where I have entered all the
questions and condition.  It looks good apart from a small conditional
bug in LimeSurvey that I am trying to track.  Help will be appreciated
to test it once this is fixed.  I'll let you know.

Nick





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Re: Forum Poll Questions

2008-02-19 Thread Paul Schulz
Another option for capturing machine data is: lswh | grep -v serial
(remove serial numbers)

On Feb 20, 2008 9:14 AM, Onno Benschop <[EMAIL PROTECTED]> wrote:
> On 20/02/08 07:19, Michael Behrens wrote:
> > Agreed, they are two very different questions and while we are
> > likely to be addressing a technical audience with the survey, we cannot
> > garrauntee that, therefore it should be, IMO as general as possible, which
> > means sticking to brands.
> You could perhaps create a bash snippet that you request the user to run
> that you paste into the survey. That would capture your hardware  / CPU
> questions without needing to get very technical.
>
> I did a quick google "ubuntu hardware results" and came up with these:
>
> * http://ubuntuforums.org/archive/index.php/t-547002.html
> * http://ubuntuhcl.org/
>
>
> Of course we also have popularity contest, but I don't know if it does
> hardware.
>
>
> --
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>
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Re: Forum Poll Questions

2008-02-19 Thread Karl Goetz
On Tue, 2008-02-19 at 17:19 -0500, Michael Behrens wrote:
> 
> 
> On Feb 19, 2008 5:04 PM, Onno Benschop <[EMAIL PROTECTED]> wrote:
> 
> >
> > You don't need to talk about products. Just the architecture
> would be
> > interesting. The Sun servers in question are sparc. so the
> question may
> > be - i386, amd64, or sparc?
> >
> > dave
> >
> 
> I suppose that it depends on what kind of data you're trying
> to capture.
> 
> i386 / amd64 == x86 in the overall sense of things, yes there are
> differences
> but I think if we create too many options, we will turn people off.

True.

> 
> As for sparc, yes, there are certainly sparc users, in fact there are 
> ppc users (I just installed -server ppc myself on a test machine).

I specifically pointed out sparc, because ubuntu was certified to run on
it (with quite a bit of hype, i might add).

http://www.ubuntu.com/partners/sun

> 
> I think the best way is to have the final item in that list be
> 
> * Other (Please Specify)
> 
> 
> That is, the original question was in a round-about kind of
> way asking
> about brands and presumably coverage within those brands to
> see if
> something falls out of the bottom, that is perhaps we'll see
> something
> like: "We know that 50% of our servers are run on HP
> hardware."
> 
> The path Dave is taking is one of CPU/architecture.
> 
> They're two different kinds of questions.
> 
> Agreed, they are two very different questions and while we are 
> likely to be addressing a technical audience with the survey, we
> cannot
> garrauntee that, therefore it should be, IMO as general as possible,
> which
> means sticking to brands.

Which could mean dropping the architecture specification from next to
the examples, as different vendors ship multiple cpu archs (or have done
in the past).
From the list, these vendors have shipped/do ship multiple arch's ubuntu
will run on:

HP - IA36, AMD64, IA64 (unoffical port though)
IBM - IA36, AMD64, PowerPC, POWER (uses PPC packages mostly)
Sun - AMD64, UltraSPARC

> 

kk

> 
> Michael
> 

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Re: Forum Poll Questions

2008-02-19 Thread Michael Behrens
On Feb 19, 2008 5:44 PM, Onno Benschop <[EMAIL PROTECTED]> wrote:

> You could perhaps create a bash snippet that you request the user to run
> that you paste into the survey. That would capture your hardware  / CPU
> questions without needing to get very technical.
>
> I did a quick google "ubuntu hardware results" and came up with these:
>
>* http://ubuntuforums.org/archive/index.php/t-547002.html
>* http://ubuntuhcl.org/
>

I don't think we are trying to determine whether people are using
compatible hardware, I think it has more to do with determine what
hardware they are running on.

To use the previous example, if we know from the survey that 50%
of the respondents are using  HP/Compaq based servers, we can
then look at applying specific resources to ensuring those platforms
get well supported by all of our various means.  The flipside of that
is that with hard data, we also have opportunities to leverage (god
I hate buzz words) support from those vendors (i.e. like dell has done
for laptops).

In particular, we are interested in the server class environment
for obvious reasons.

Of course we also have popularity contest, but I don't know if it does
> hardware.
>

I'm unsure of this myself, but it may be something we can use as a
comparison or correlation tool.

Michael
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Re: Forum Poll Questions

2008-02-19 Thread Onno Benschop
On 20/02/08 07:19, Michael Behrens wrote:
> Agreed, they are two very different questions and while we are
> likely to be addressing a technical audience with the survey, we cannot
> garrauntee that, therefore it should be, IMO as general as possible, which
> means sticking to brands.
You could perhaps create a bash snippet that you request the user to run
that you paste into the survey. That would capture your hardware  / CPU
questions without needing to get very technical.

I did a quick google "ubuntu hardware results" and came up with these:

* http://ubuntuforums.org/archive/index.php/t-547002.html
* http://ubuntuhcl.org/


Of course we also have popularity contest, but I don't know if it does
hardware.

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Re: Forum Poll Questions

2008-02-19 Thread Michael Behrens
On Feb 19, 2008 5:04 PM, Onno Benschop <[EMAIL PROTECTED]> wrote:

> >
> > You don't need to talk about products. Just the architecture would be
> > interesting. The Sun servers in question are sparc. so the question may
> > be - i386, amd64, or sparc?
> >
> > dave
> >
> I suppose that it depends on what kind of data you're trying to capture.
>

i386 / amd64 == x86 in the overall sense of things, yes there are
differences
but I think if we create too many options, we will turn people off.

As for sparc, yes, there are certainly sparc users, in fact there are
ppc users (I just installed -server ppc myself on a test machine).

I think the best way is to have the final item in that list be

* Other (Please Specify)

That is, the original question was in a round-about kind of way asking
> about brands and presumably coverage within those brands to see if
> something falls out of the bottom, that is perhaps we'll see something
> like: "We know that 50% of our servers are run on HP hardware."
>
> The path Dave is taking is one of CPU/architecture.
>
> They're two different kinds of questions.
>

Agreed, they are two very different questions and while we are
likely to be addressing a technical audience with the survey, we cannot
garrauntee that, therefore it should be, IMO as general as possible, which
means sticking to brands.

  | I should also point out that more questions isn't always better. It

> might be useful to look at other such surveys so we can compare results
> between our survey and those conducted by others.
>

Yes, This survey is again, my opinion, to give us a baseline on the
community.
>From there we can branch out and apply what we have learned, or correlate
it to other surveys.


>
> Finally, having conducted several ICT surveys myself in the past, it
> would in my opinion be beneficial for the survey outcome, to contact a
> statistician before you send out the survey to see if you missed any
> design issues.
>

Do we have an stats people on the team? or do we have the resources
to have one involved?  I think those are two primary issues which we would
face in order to do so.  I do not disagree with the idea however.

Michael
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Re: Forum Poll Questions

2008-02-19 Thread Onno Benschop
On 20/02/08 06:31, Dave Kempe wrote:
> Michael Behrens wrote:
>   
>> I think we are trying to be as general as possible, I'm not overly
>> familiar with sun's product line to know which would be specific
>> to the poll.
>> 
>
> You don't need to talk about products. Just the architecture would be 
> interesting. The Sun servers in question are sparc. so the question may 
> be - i386, amd64, or sparc?
>
> dave
>   
I suppose that it depends on what kind of data you're trying to capture.

That is, the original question was in a round-about kind of way asking
about brands and presumably coverage within those brands to see if
something falls out of the bottom, that is perhaps we'll see something
like: "We know that 50% of our servers are run on HP hardware."

The path Dave is taking is one of CPU/architecture.

They're two different kinds of questions.

I should also point out that more questions isn't always better. It
might be useful to look at other such surveys so we can compare results
between our survey and those conducted by others.

Finally, having conducted several ICT surveys myself in the past, it
would in my opinion be beneficial for the survey outcome, to contact a
statistician before you send out the survey to see if you missed any
design issues.

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Re: Forum Poll Questions

2008-02-19 Thread David Kempe
Michael Hipp wrote:
> Should we include some of the "big iron" like IBMs?
>
>
>   
does ubuntu run on them? (without building the entire OS from scratch?)

dave

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Re: Forum Poll Questions

2008-02-19 Thread Michael Hipp
Dave Kempe wrote:
> Michael Behrens wrote:
>> I think we are trying to be as general as possible, I'm not overly
>> familiar with sun's product line to know which would be specific
>> to the poll.
> 
> You don't need to talk about products. Just the architecture would be 
> interesting. The Sun servers in question are sparc. so the question may 
> be - i386, amd64, or sparc?

Should we include some of the "big iron" like IBMs?

Thanks,
Michael

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Re: Forum Poll Questions

2008-02-19 Thread Dave Kempe
Michael Behrens wrote:
> I think we are trying to be as general as possible, I'm not overly
> familiar with sun's product line to know which would be specific
> to the poll.

You don't need to talk about products. Just the architecture would be 
interesting. The Sun servers in question are sparc. so the question may 
be - i386, amd64, or sparc?

dave

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Re: Forum Poll Questions

2008-02-19 Thread Michael Behrens
On Feb 19, 2008 10:00 AM, Karl Goetz <[EMAIL PROTECTED]> wrote:

> 1d. (if Q1 > 0) Which type of hardware do you run linux servers on?
>
> This question should really offer the option to say Sun Coolthreads
> servers, not just the x86... stuff.
>
>
I think we are trying to be as general as possible, I'm not overly
familiar with sun's product line to know which would be specific
to the poll.


Michael
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Re: Forum Poll Questions

2008-02-19 Thread Michael Behrens
On Feb 19, 2008 9:55 AM, Karl Goetz <[EMAIL PROTECTED]> wrote:

>
> I didnt see this meantioned before:
>
> 1b. (if Q1 > 0) Are your servers used at home or at work?
>
>  * Home
>
>  * Work
>
>  * Both
>
> perhaps specifying *ubuntu* servers would be good, as there are numerous
> questions that dont require you to be using an ubuntu server.
>

I think that is a good catch as it makes it clear we are talking
specifically about
the ubuntu server.  I will make the change.

Michael
/ faulkes-


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>
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Re: Forum Poll Questions

2008-02-19 Thread Karl Goetz
On Tue, 2008-02-19 at 04:04 +0200, Nicolas Valcarcel wrote:
> 
> 
> On 2/18/08, Michael Behrens <[EMAIL PROTECTED]> wrote:
> 
> 6. If Yes to question 5, do you have a timeframe for doing so?

> 
> This should have an option "more than a year"

(sorry for multiple emails, hit ^m to soon)

1d. (if Q1 > 0) Which type of hardware do you run linux servers on?

This question should really offer the option to say Sun Coolthreads
servers, not just the x86... stuff.


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Re: Forum Poll Questions

2008-02-19 Thread Karl Goetz
On Tue, 2008-02-19 at 04:04 +0200, Nicolas Valcarcel wrote:
> 
> 
> On 2/18/08, Michael Behrens <[EMAIL PROTECTED]> wrote:
> 
> 6. If Yes to question 5, do you have a timeframe for doing so?
> 1 month
> 3 months
> 6 months
> 1 year
> 
> 
> This should have an option "more than a year"

I didnt see this meantioned before:

1b. (if Q1 > 0) Are your servers used at home or at work? 

  * Home 

  * Work 

  * Both 

perhaps specifying *ubuntu* servers would be good, as there are numerous
questions that dont require you to be using an ubuntu server.
kk

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Re: Forum Poll Questions

2008-02-18 Thread Nicolas Valcarcel
On 2/18/08, Michael Behrens <[EMAIL PROTECTED]> wrote:
>
>
> 6. If Yes to question 5, do you have a timeframe for doing so?
> 1 month
> 3 months
> 6 months
> 1 year
>
>
This should have an option "more than a year"
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Re: Forum Poll Questions

2008-02-18 Thread Michael Behrens
On Feb 18, 2008 4:57 PM, Mathias Gug <[EMAIL PROTECTED]> wrote:

> Hi Michael,
>
> Thanks for this proposal. It looks promising.
>
> Is it possible to have a text box instead of just a check box ?
>

A text box such that a user can enter additional info? Yes, please see
below.


> Could you be more precise ? Something like Ubuntu Documentation -
> http://help.ubuntu.com.
>

Yes, certainly.

Nick Barcet contacted me today regarding the poll as he was working on
something similar.
We have agreed to join forces as it makes little sense for us to be
competing to get the same data, which all
of us will derive value from.

The poll is currently neutral , in that it does reference vendors to a
certain degree, however it does not give
any preference to any one particular vendor.  As example we ask questions
about what types of hardware
people are running Server Edition on (Dell, HP/Compaq, etc).

Nick kindly setup a wiki page for he & I (and others) to comment on and look
at it as it progresses.  Nick has also
suggested a much more flexible polling software which will allow us to yield
a greater diversity of questions we
would like to ask.

The wiki page is located at https://wiki.ubuntu.com/ServerTeam/Survey

Nick and I will continue to collaborate on this and report back to the
Server Team at the next meeting
with additional details.

Thanks,

Michael
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Re: Forum Poll Questions

2008-02-18 Thread Mathias Gug
Hi Michael,

On Mon, Feb 18, 2008 at 07:58:54AM -0500, Michael Behrens wrote:
> I have been giving thought to poll questions which could generate useful
> data for us as a team.  I have listed what I have
> throught out so far.  I would appreciate the groups input, both on format
> and as well on the questions themselves.  In addition,
> if you think there should be more questions, I would certainly appreciate
> hearing from you.

Thanks for this proposal. It looks promising.

> Dear Forum Members,
> 
> 3. What services run on these servers (check all that apply)?
> Media Server / Processing
> Other

Is it possible to have a text box instead of just a check box ?

> 7. What methods of community support have you accessed? (Check all that
> apply)
> Ubuntu Wiki

Could you be more precise ? Something like Ubuntu Documentation -
http://help.ubuntu.com.


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Re: Forum Poll Questions

2008-02-18 Thread Nick Barcet
Hello Michael,

Michael Behrens wrote:
> I have been giving thought to poll questions which could generate useful
> data for us as a team.  I have listed what I have
> throught out so far.  I would appreciate the groups input, both on
> format and as well on the questions themselves.  In addition,
> if you think there should be more questions, I would certainly
> appreciate hearing from you.
> 
> The information we get from the poll should help us identify much more
> readily areas in the community where we can
> focus out attentions as well as giving us information about operational
> use of the Server Edition.

This is an excellent idea on which I have been working a bit.  I propose
that we join forces on defining the questions by setting up a wiki for
it [1].

I also have identified lime-survey as being an appropriate tool to run
this survey, but am open to other suggestion...

Thanks a lot,
Nick

[1]https://wiki.ubuntu.com/ServerTeam/Survey



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