Re: [ubuntu-uk] Not a good press

2009-11-04 Thread Ed Morgan
This is the key point I think..

"*The Register* failed to notice the text in red boldface on that
ubuntuforums.org page which states:

*"*** Disclaimer for those willing to analyse this poll ***
Most of users voting here are users with issues.
Users with painless experience are not likely to come here."* "

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black flag, and begin to slit throats." - H. L. Mencken

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2009/11/4 Paul Roach 

> Just to reply to the original thread - followup to the register article on
> slashdot this morning.
>
> Lots of positive feedback there (although not exactly an "average user"
> demographic, usually pretty scathing)
> http://linux.slashdot.org/story/09/11/03/2211231/Some-Early-Adopters-Stung-By-Ubuntus-Karmic-Koala
>
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Re: [ubuntu-uk] Clean Install!

2009-11-03 Thread Ed Morgan
What happens if you install it with apt-get, could you copy the errors it
prints to the terminal?

Ed Morgan

"Every normal man must be tempted at times to spit on his hands, hoist the
black flag, and begin to slit throats." - H. L. Mencken

http://dontfightthefuture.com
http://identi.ca/mo6020


2009/11/3 john 

> Many thanks for the offer of help Rob Beard but I have eventually had to
> re install 9.10. I sent details of my problem to the developers and they
> were unsure of the cause!
>
> I have installed Moovida and had no success with that. When opening the
> program, it just locks up. I have installed it a couple of times with
> synaptic, with the same results.
>
> Any ideas ?
>
> Many thanks
>
> John Davis
>
>
>
>
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Re: [ubuntu-uk] Not a good press

2009-11-03 Thread Ed Morgan
Is is possible that the Karmic release is getting something of a higher
profile in the mainstream press due to it's release pretty much coinciding
with Windows 7, and the hype that's been generated about it?

Ed Morgan

"Every normal man must be tempted at times to spit on his hands, hoist the
black flag, and begin to slit throats." - H. L. Mencken

http://dontfightthefuture.com
http://identi.ca/mo6020


2009/11/3 mac 

> Gordon Allott wrote:
> > just to note that article is filled with statistical crap of the highest
> > ridiculousness, as always, the loudest voice is never of the people who
> > are happy, but rather of the few who have problems.
>
> Yes, the article does make a meal of the vote on the Ubuntu forum, which
> is clearly not a random sample of users, and is bound to be biased
> towards people experiencing difficulties.  I guess you may have more
> information than most of us about what's happening with this release.
> Is the frequency and severity of problems with Karmic commensurate with
> earlier releases?
>
> mac
>
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Re: [ubuntu-uk] Not a good press

2009-11-03 Thread Ed Morgan
Agreed. Sorry my point was more that the people who have installed Karmic
successfully more than likely won't be seen chundering online about it.
Hence why those that haven't managed a successful install may seem to be
more prevalent...

I don't think it's a reasonable suggestion to expect Ubuntu to work on
-every- system flawlessly straightaway though, there is always going to be
bugs, and as Alan said, there is a procedure in place to fix bugs that are
reported...

Ed Morgan

"Every normal man must be tempted at times to spit on his hands, hoist the
black flag, and begin to slit throats." - H. L. Mencken

http://dontfightthefuture.com
http://identi.ca/mo6020


2009/11/3 Alan Bell 

> Neil Perry wrote:
> > I agree with you Ed. They expect out of the box complete working.
> >
> > Neil Perry
> >
>
> this is a perfectly reasonable expectation. When this expectation is not
> met the correct response is to file a bug and work with others on fixing
> it.
>
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Re: [ubuntu-uk] Not a good press

2009-11-03 Thread Ed Morgan
Exactly, the thousands of people who've installed Karmic won't be seen
moaning online about it... As I said earlier, people expect something to
work, and when it does they won't be seen screaming about it...

Ed Morgan

"Every normal man must be tempted at times to spit on his hands, hoist the
black flag, and begin to slit throats." - H. L. Mencken

http://dontfightthefuture.com
http://identi.ca/mo6020


2009/11/3 Gordon Allott 

> On Tue, 2009-11-03 at 07:35 +, mac wrote:
> > You'll probably have seen this:
> > http://www.theregister.co.uk/2009/11/03/karmic_koala_frustration/
> >
> > Not the press we'd have hoped for - and from a usually friendly source.
> >   I must say, I, too, had a bit of a problem with an upgrade from 9.04
> > (just a failure of the automatic restart, and, on manual reboot, some
> > warnings about unmet dependencies that were easily fixed with apt-get).
> >   On the other hand, a clean install went fine.
> >
> > Both of these boxes were elderly, and were machines I keep for playing
> > with, so no big deal if they go wrong.  I must say, though, that I won't
> > be upgrading my 'production' machines just yet.
> >
> > mac
> >
> >
>
> just to note that article is filled with statistical crap of the highest
> ridiculousness, as always, the loudest voice is never of the people who
> are happy, but rather of the few who have problems.
>
> --
> Gordon Allott 
> Canonical
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Re: [ubuntu-uk] Not a good press

2009-11-03 Thread Ed Morgan
Just to throw my oar in, I've upgraded 2 boxes to Karmic, one elderly Acer
laptop, and an ancient desktop. Both of which just worked.

As someone said earlier, people are clearly not doing any research on
hardware prior to upgrading, and the bad press is getting outweighed by the
good press.As Popey mentioned.. "balance"..

>From my experience, users will normally only complain about something; they
expect something to work out of the box, so when it does it's not considered
newsworthy...

The large majority of people i've spoken to are loving Karmic...

Ed

2009/11/3 Sean Miller 

> Please don't get me wrong: I was merely asking the question, as I
> think that 6 months is a very ambitious timescale to get a completely
> new distribution built.
>
> The LTS vs. regular releases thing is, imho, rather a red herring -
> the implication seems to be that it is okay to market an "unfinished
> release" as long as it isn't LTS, which I could not agree with.  The
> LTS is, unless I'm very much mistaken, supposed to give people
> reassurances that they will not HAVE to upgrade to maintain support,
> not a moniker that says "LTS are the proper stable releases and
> everything else is unstable" - if this is in fact the case then why
> don't we use the terms "stable" and "unstable" rather than "long term
> support" which intuitively has to do with support a year down the line
> rather than the quality of the delivered product.   If I was
> considering a novice user and I was about to install a new desktop I'd
> look at 9.04 and 9.10 and say "right, what's the difference?" and the
> sites etc. would tell me "9.04 is older but will be supported longer"
> so I'd think "well, don't use support anyway and may upgrade before
> then so I'll go for 9.10" - wouldn't most people???
>
> So I do not agree with the idea that non-LTS versions are inherently
> buggy.  For that is not what the acronym says, and if that is what it
> is meant to mean I suggest we get a new acronym.
>
> Sean
>
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-- 
Ed Morgan

"Every normal man must be tempted at times to spit on his hands, hoist the
black flag, and begin to slit throats." - H. L. Mencken

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