Re: [ubuntu-uk] Online banking

2008-06-05 Thread John Taylor
keith wrote:
 I've just upgraded to Hardy Heron and tried to access my online Natwest Bank 
 page, only to be confronted with a message telling me that my browser 
 (Firefox 3) is not acceptable.  I have spoken to the bank's online banking 
 department and I might just as well have been speaking to next door's cat for 
 all the help they were.

 Has anyone else come across this problem and been able to resolve it?

 Cheers,

 Keith.

  
 ---
 Keith Bowerman,
 Prestwood, south Staffs, England.
 Using Ubuntu 8.04 on a Linux only machine


   
I've never had any problem with Lloyd's TSB or any of the O/S browsers 
etc.,but I know the cat... sorry I cant be more helpful

John

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Re: [ubuntu-uk] Online banking

2008-06-05 Thread Philip Wyett
2008/6/5 keith [EMAIL PROTECTED]:

 I've just upgraded to Hardy Heron and tried to access my online Natwest
 Bank page, only to be confronted with a message telling me that my browser
 (Firefox 3) is not acceptable.  I have spoken to the bank's online banking
 department and I might just as well have been speaking to next door's cat
 for all the help they were.

 Has anyone else come across this problem and been able to resolve it?

 Cheers,

 Keith.


I have the same issue with RBS. A support request for the sniffer script to
be updated is in. :-)

Phil
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Re: [ubuntu-uk] Online banking

2008-06-05 Thread Mac
keith wrote:
 I've just upgraded to Hardy Heron and tried to access my online
 Natwest Bank page, only to be confronted with a message telling me
 that my browser (Firefox 3) is not acceptable.  I have spoken to the
 bank's online banking department and I might just as well have been
 speaking to next door's cat for all the help they were.
 
 Has anyone else come across this problem and been able to resolve it?


Yes.  We used the User Agent Switcher plugin, and pretended to be IE7!

Mac




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Re: [ubuntu-uk] Online banking

2008-06-05 Thread Stephen Hildrey
keith wrote:
 I've just upgraded to Hardy Heron and tried to access my online Natwest Bank 
 page, only to be confronted with a message telling me that my browser 
 (Firefox 3) is not acceptable.  I have spoken to the bank's online banking 
 department and I might just as well have been speaking to next door's cat for 
 all the help they were.
 
 Has anyone else come across this problem and been able to resolve it?

Download and install the User Agent Switcher extension for Firefox: 
https://addons.mozilla.org/en-US/firefox/addon/59.

Once you've restarted Firefox, do Tools - User Agent Switcher - 
Internet Explorer 7. Now Firefox tells the web server that it is IE7. I 
don't use that site but I predict it will work perfectly well :-)

Steve

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Re: [ubuntu-uk] Online banking

2008-06-05 Thread Dave Morley
On Thu, 2008-06-05 at 12:01 +0100, John Taylor wrote:
 keith wrote:
  I've just upgraded to Hardy Heron and tried to access my online Natwest 
  Bank page, only to be confronted with a message telling me that my browser 
  (Firefox 3) is not acceptable.  I have spoken to the bank's online banking 
  department and I might just as well have been speaking to next door's cat 
  for all the help they were.
 
  Has anyone else come across this problem and been able to resolve it?
 
  Cheers,
 
  Keith.
 
   
  ---
  Keith Bowerman,
  Prestwood, south Staffs, England.
  Using Ubuntu 8.04 on a Linux only machine
 
 

 I've never had any problem with Lloyd's TSB or any of the O/S browsers 
 etc.,but I know the cat... sorry I cant be more helpful
 
 John
 

Abbey says not a supported browser but then gives you the option to
carry onto their login page and everything works fine.
-- 
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Re: [ubuntu-uk] Online banking

2008-06-05 Thread George MacLeod
I'd write to your bank and point out that they cannot restrict access to any
of their advertised services based on your software or hardware. I had the
same problem a few years ago with my bank, their web site had reduced
functionality in FF but not in IE. They've since fixed this.

see: http://www.w3.org/WAI/Policy/#UK


2008/6/5 keith [EMAIL PROTECTED]:

 I've just upgraded to Hardy Heron and tried to access my online Natwest
 Bank page, only to be confronted with a message telling me that my browser
 (Firefox 3) is not acceptable.  I have spoken to the bank's online banking
 department and I might just as well have been speaking to next door's cat
 for all the help they were.

 Has anyone else come across this problem and been able to resolve it?

 Cheers,

 Keith.


 ---
 Keith Bowerman,
 Prestwood, south Staffs, England.
 Using Ubuntu 8.04 on a Linux only machine


 --
 ubuntu-uk@lists.ubuntu.com
 https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
 https://wiki.ubuntu.org/UKTeam/

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Re: [ubuntu-uk] Online banking

2008-06-05 Thread norman
On Thu, 2008-06-05 at 10:47 +, keith wrote:
 I've just upgraded to Hardy Heron and tried to access my online Natwest Bank 
 page, only to be confronted with a message telling me that my browser 
 (Firefox 3) is not acceptable.  I have spoken to the bank's online banking 
 department and I might just as well have been speaking to next door's cat for 
 all the help they were.
 
 Has anyone else come across this problem and been able to resolve it?
 
I realise it is no help but I have never had a problem with LLoyds.

Norman


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Re: [ubuntu-uk] Online banking

2008-06-05 Thread Craig
On Thu, 2008-06-05 at 10:47 +, keith wrote:
 I've just upgraded to Hardy Heron and tried to access my online Natwest Bank 
 page, only to be confronted with a message telling me that my browser 
 (Firefox 3) is not acceptable.  I have spoken to the bank's online banking 
 department and I might just as well have been speaking to next door's cat for 
 all the help they were.
 
 Has anyone else come across this problem and been able to resolve it?
 
 Cheers,
 
 Keith.

Obviously this doesn't solve anything but my 'ickle persons account'
with nationwide work fine, although it seems to have some trouble
remembering the details I end up filling in every time I try to access
my online banking. However I did notice in the FAQ it did say that you
needed Internet Explorer.
It seems strange that they should be saying things like this, as IE has
a relatively small market share. Not even safari or firefox was
mentioned. I can understand that they wouldn't support firefox 3 yet, I
guess that is the downside of using software before it's officially
released.

Craig


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Re: [ubuntu-uk] Online banking

2008-06-05 Thread Michael Rimicans
I did have this problem when I updated to hardy, but now it seems to 
work fine since I upgraded to the release candidates of FireFox.

Using the user agent switcher did solve the problem at first. All you 
needed it for was the login pages any other page was fine once you had 
authenticated.

M.Rimicans

Craig wrote:
 On Thu, 2008-06-05 at 10:47 +, keith wrote:
   
 I've just upgraded to Hardy Heron and tried to access my online Natwest Bank 
 page, only to be confronted with a message telling me that my browser 
 (Firefox 3) is not acceptable.  I have spoken to the bank's online banking 
 department and I might just as well have been speaking to next door's cat 
 for all the help they were.

 Has anyone else come across this problem and been able to resolve it?

 Cheers,

 Keith.
 

 Obviously this doesn't solve anything but my 'ickle persons account'
 with nationwide work fine, although it seems to have some trouble
 remembering the details I end up filling in every time I try to access
 my online banking. However I did notice in the FAQ it did say that you
 needed Internet Explorer.
 It seems strange that they should be saying things like this, as IE has
 a relatively small market share. Not even safari or firefox was
 mentioned. I can understand that they wouldn't support firefox 3 yet, I
 guess that is the downside of using software before it's officially
 released.

 Craig


   


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