Re: [ubuntu-uk] embarrassing mouse issue

2012-06-19 Thread Liam Proven
On 19 June 2012 18:01, pete smout  wrote:
> On 18/06/12 12:41, Liam Proven wrote:
>>
>> On 17 June 2012 14:15, pete smout  wrote:
>
>                
>
>>
>> Plug in wired alternatives. Install, *update it* and *then* see if the
>> wireless ones still don't work.
>>
> Hi
>
> Yep I have installed the system now and everything else worked 'out of the
> box' except the mouse after much google-ing and searching that mouse 'SONY
> VGP-WMS3' has been flagged as non-compatible since 8-04 and despite a now
> very old bug the issue does not appear to have been resolved.
>
> However ASDA sell a cheap USB wireless mouse (£3.99) which does work fine
> and my step dad is quite happy to use that, but it does seem a pity that the
> matching one that came with his machine does not.
>
> To pass on his compliments to all of the devs and testers, in his words 'why
> would anyone buy windows when something this good is available for free'! He
> even loves Unity coming as a total *buntu virgin! He is so chuffed he even
> muttered something about making a contribution financially to the ubuntu
> website!
> So all told another great success for Ubuntu! and one less MS mug in the
> world!

Excellent. Really good news. Thanks for letting us know.

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Re: [ubuntu-uk] embarrassing mouse issue

2012-06-19 Thread pete smout

On 18/06/12 12:41, Liam Proven wrote:

On 17 June 2012 14:15, pete smout  wrote:




Plug in wired alternatives. Install, *update it* and *then* see if the
wireless ones still don't work.


Hi

Yep I have installed the system now and everything else worked 'out of 
the box' except the mouse after much google-ing and searching that mouse 
'SONY VGP-WMS3' has been flagged as non-compatible since 8-04 and 
despite a now very old bug the issue does not appear to have been resolved.


However ASDA sell a cheap USB wireless mouse (£3.99) which does work 
fine and my step dad is quite happy to use that, but it does seem a pity 
that the matching one that came with his machine does not.


To pass on his compliments to all of the devs and testers, in his words 
'why would anyone buy windows when something this good is available for 
free'! He even loves Unity coming as a total *buntu virgin! He is so 
chuffed he even muttered something about making a contribution 
financially to the ubuntu website!
So all told another great success for Ubuntu! and one less MS mug in the 
world!



Regards

Pete


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Re: [ubuntu-uk] embarrassing mouse issue

2012-06-18 Thread Liam Proven
On 17 June 2012 14:15, pete smout  wrote:
> Hi,
>
> After years of trying to persuade my step dad to use ubuntu instead of
> windows he has finally agreed to let me install it alongside win7!
>
> But his mouse is not recognised on the live cd.
>
> the machine is a sony viao VGC-LV1S pc (all in the screen) with an internal
> sensor for a wireless keyboard and mouse (not USB) and the keyboard works
> fine but not the mouse.
>
> from the live cd I have tried lsusb to see if the mouse appears but it does
> not (nor does the keyboard which is what makes me think it isn't USB)
>
> After that I am out of ideas any suggestions?

Plug in wired alternatives. Install, *update it* and *then* see if the
wireless ones still don't work.

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Re: [ubuntu-uk] embarrassing mouse issue

2012-06-17 Thread pete smout

On 17/06/12 15:14, Paul Sladen wrote:

On Sun, 17 Jun 2012, pete smout wrote:

the machine is a sony viao VGC-LV1S pc (all in the screen) with an
internal sensor for a wireless keyboard and mouse (not USB) and the
keyboard works fine but not the mouse.


Does the mouse say 'VGP-WMS3' on it as the model number?


-Paul



Hi Paul

Yep thats it!


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Re: [ubuntu-uk] embarrassing mouse issue

2012-06-17 Thread Paul Sladen
On Sun, 17 Jun 2012, pete smout wrote:
> the machine is a sony viao VGC-LV1S pc (all in the screen) with an 
> internal sensor for a wireless keyboard and mouse (not USB) and the 
> keyboard works fine but not the mouse.

Does the mouse say 'VGP-WMS3' on it as the model number?


-Paul


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Re: [ubuntu-uk] embarrassing mouse issue

2012-06-17 Thread pete smout

On 17/06/12 14:43, J Fernyhough wrote:

On 17 June 2012 14:31, J Fernyhough  wrote:

On 17 June 2012 14:15, pete smout  wrote:

Hi,

After years of trying to persuade my step dad to use ubuntu instead of
windows he has finally agreed to let me install it alongside win7!

But his mouse is not recognised on the live cd.

the machine is a sony viao VGC-LV1S pc (all in the screen) with an internal
sensor for a wireless keyboard and mouse (not USB) and the keyboard works
fine but not the mouse.

from the live cd I have tried lsusb to see if the mouse appears but it does
not (nor does the keyboard which is what makes me think it isn't USB)

After that I am out of ideas any suggestions?

Regards

Pete



Without doing any research my first thought is: is bluetooth turned
on? I have a suspicion the keyboard and mouse may well be bluetooth
peripherals. If so you will also have to set them up (pair them) as
devices within Ubuntu.

Jonathon


Ignore everything about bluetooth. It's not that.

Have you tried to re-pair the keyboard and mouse by using the CONNECT
button on the back of the machine and on each device? I take it that
the mouse is turned on and the batteries aren't dead?

Jonathon


Hi,
Yes the batteries are ok mouse is switched on (even switched off and on 
again!) on win7 the keyboard and mouse work fine and on Ubuntu the 
keyboard works but not the mouse? I have never come across this before 
and having been singing Ubuntu's praises for about three years and how 
everything just works this is a bit embarrassing!


Not sure if the mouse is bluetooth or Infra-red or what! but if the 
keyboard works why doesn't the mouse?


Regards

Pete


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Re: [ubuntu-uk] embarrassing mouse issue

2012-06-17 Thread J Fernyhough
On 17 June 2012 14:31, J Fernyhough  wrote:
> On 17 June 2012 14:15, pete smout  wrote:
>> Hi,
>>
>> After years of trying to persuade my step dad to use ubuntu instead of
>> windows he has finally agreed to let me install it alongside win7!
>>
>> But his mouse is not recognised on the live cd.
>>
>> the machine is a sony viao VGC-LV1S pc (all in the screen) with an internal
>> sensor for a wireless keyboard and mouse (not USB) and the keyboard works
>> fine but not the mouse.
>>
>> from the live cd I have tried lsusb to see if the mouse appears but it does
>> not (nor does the keyboard which is what makes me think it isn't USB)
>>
>> After that I am out of ideas any suggestions?
>>
>> Regards
>>
>> Pete
>>
>
> Without doing any research my first thought is: is bluetooth turned
> on? I have a suspicion the keyboard and mouse may well be bluetooth
> peripherals. If so you will also have to set them up (pair them) as
> devices within Ubuntu.
>
> Jonathon

Ignore everything about bluetooth. It's not that.

Have you tried to re-pair the keyboard and mouse by using the CONNECT
button on the back of the machine and on each device? I take it that
the mouse is turned on and the batteries aren't dead?

Jonathon

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Re: [ubuntu-uk] embarrassing mouse issue

2012-06-17 Thread J Fernyhough
On 17 June 2012 14:15, pete smout  wrote:
> Hi,
>
> After years of trying to persuade my step dad to use ubuntu instead of
> windows he has finally agreed to let me install it alongside win7!
>
> But his mouse is not recognised on the live cd.
>
> the machine is a sony viao VGC-LV1S pc (all in the screen) with an internal
> sensor for a wireless keyboard and mouse (not USB) and the keyboard works
> fine but not the mouse.
>
> from the live cd I have tried lsusb to see if the mouse appears but it does
> not (nor does the keyboard which is what makes me think it isn't USB)
>
> After that I am out of ideas any suggestions?
>
> Regards
>
> Pete
>

Without doing any research my first thought is: is bluetooth turned
on? I have a suspicion the keyboard and mouse may well be bluetooth
peripherals. If so you will also have to set them up (pair them) as
devices within Ubuntu.

Jonathon

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