[Ubuntu-x-swat] [Bug 1263319] Re: Touchpad not detected on Dell XPS 13 (9333)
I'm seeing something similar to xian98. I have i2c_hid black listed as described, but mostly use a mouse. After multiple suspend / wake cycles the mouse stops working and I have to reboot. I'm also using touchpad indicator, and I would guess from its behaviour that some dbus messages aren't being generated (but haven't had the opportunity to track it down properly). -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1263319 Title: Touchpad not detected on Dell XPS 13 (9333) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1263319/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1263319] Re: Touchpad not detected on Dell XPS 13 (9333)
Christian Lucero / Alistair Grant, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report by executing the following in a terminal: ubuntu-bug xorg For more on this, please see the official Ubuntu documentation: Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Please note, not filing a new report will delay your problem being addressed as quickly as possible. Thank you for your understanding. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1263319 Title: Touchpad not detected on Dell XPS 13 (9333) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1263319/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1263319] Re: Touchpad not detected on Dell XPS 13 (9333)
apport information ** Tags added: apport-collected reproducible single-occurrence trusty ** Description changed: The touchpad on my Dell XPS 13 9333 is detected as PS/2 Generic Mouse. I was previously running 12.04 which came with the laptop, and the touchpad worked fine. I upgraded to 13.10 by booting from USB and choosing the upgrade option which retains user settings (hence the stuff about /desktop/gnome/peripherals/touchpad). xinput --list: ⎡ Virtual core pointerid=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4[slave pointer (2)] ⎜ ↳ SYNAPTICS Synaptics Large Touch Screen id=9[slave pointer (2)] ⎜ ↳ DLL060A:00 06CB:2734id=11 [slave pointer (2)] ⎜ ↳ PS/2 Generic Mouse id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Buttonid=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Buttonid=8[slave keyboard (3)] ↳ Integrated_Webcam_HDid=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboardid=12 [slave keyboard (3)] ↳ Dell WMI hotkeysid=14 [slave keyboard (3)] Devices with mouse handlers from /proc/bus/input/devices: I: Bus=0018 Vendor=06cb Product=2734 Version=0100 N: Name=DLL060A:00 06CB:2734 P: Phys= S: Sysfs=/devices/pci:00/INT33C3:00/i2c-0/0-002c/input/input7 U: Uniq= H: Handlers=mouse1 event7 B: PROP=0 B: EV=17 B: KEY=3 0 0 0 0 B: REL=3 B: MSC=10 I: Bus=0011 Vendor=0002 Product=0001 Version= N: Name=PS/2 Generic Mouse P: Phys=isa0060/serio1/input0 S: Sysfs=/devices/platform/i8042/serio1/input/input13 U: Uniq= H: Handlers=mouse2 event13 B: PROP=0 B: EV=7 B: KEY=7 0 0 0 0 B: REL=3 ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 Date: Sat Dec 21 11:35:10 2013 DistUpgraded: Fresh install DistroCodename: saucy DistroVariant: ubuntu MachineType: Dell Inc. XPS13 9333 MarkForUpload: True ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=559e1761-5a5a-44ec-a78c-d0523a75276f ro quiet splash vt.handoff=7 SourcePackage: xserver-xorg-input-synaptics UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/11/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A02 dmi.board.name: 0GFTRT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. peripherals: /desktop/gnome/peripherals/touchpad: scroll_method = two-finger-scrolling version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.46-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Sat Dec 21 10:22:16 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id4933 vendor CMN xserver.version: 2:1.14.3-3ubuntu2 + --- + ApportVersion: 2.13.1-0ubuntu1 + Architecture: amd64 + CasperVersion: 1.336ubuntu1 + CurrentDesktop: Unity + DistUpgraded: Fresh install + DistroCodename: trusty + DistroRelease: Ubuntu 14.04 + DistroVariant: ubuntu + LiveMediaBuild: Ubuntu 14.04 LTS Trusty Tahr - Alpha amd64 (20140113) + MachineType: Dell Inc. XPS13 9333 + Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 + PackageArchitecture: amd64 + ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash -- + ProcVersionSignature: Ubuntu 3.13.0-2.17-generic 3.13.0-rc7 +
[Ubuntu-x-swat] [Bug 1263319] Re: Touchpad not detected on Dell XPS 13 (9333)
Apologies for the spam - that was apport-collect. The issue still persists on Trusty. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1263319 Title: Touchpad not detected on Dell XPS 13 (9333) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1263319/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1263319] Re: Touchpad not detected on Dell XPS 13 (9333)
After using the following fix 'sudo echo blacklist i2c_hid /etc/modprobe.d/blacklist_i2c_hid.conf' The trackpad works great but I run into another issue. After a few sleep/suspend sessions (exact number is not predictable), the trackpad stops working and I'm forced to reboot. Has anyone else run into this problem and/or know of an easy fix? Seems like the trackpad is failing to reinitialized after sleep/suspend but I can't figure out the exact cause or solution. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1263319 Title: Touchpad not detected on Dell XPS 13 (9333) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1263319/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1263319] Re: Touchpad not detected on Dell XPS 13 (9333)
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1263319 Title: Touchpad not detected on Dell XPS 13 (9333) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1263319/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1263319] Re: Touchpad not detected on Dell XPS 13 (9333)
** No longer affects: xserver-xorg-input-synaptics (Ubuntu) -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1263319 Title: Touchpad not detected on Dell XPS 13 (9333) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1263319/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1263319] Re: Touchpad not detected on Dell XPS 13 (9333)
Joseph Wynn, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com /daily-live/current/ . If it remains an issue, could you please run the following command in the development release from a Terminal (Applications-Accessories-Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Package changed: xserver-xorg-input-synaptics (Fedora) = xserver- xorg-input-synaptics (Ubuntu) ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1263319 Title: Touchpad not detected on Dell XPS 13 (9333) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1263319/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1263319] Re: Touchpad not detected on Dell XPS 13 (9333)
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1263319 Title: Touchpad not detected on Dell XPS 13 (9333) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1263319/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1263319] Re: Touchpad not detected on Dell XPS 13 (9333)
I have the same laptop with fedora20 installed. touchpad works fine on ubuntu 12.04, on f20 it is recognised as generic mouse. Bug is probably caused upstream. ** Also affects: xserver-xorg-input-synaptics (Fedora) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1263319 Title: Touchpad not detected on Dell XPS 13 (9333) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1263319/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1263319] Re: Touchpad not detected on Dell XPS 13 (9333)
Could you try to blacklist the i2c_hid module? You can do that by echo blacklist i2c_hid /etc/modprobe.d/blacklist_i2c_hid.conf and then reboot. This works for me on Fedora, so might not work for you. It looks to be related to this bug which is actually caused by the touchscreen. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1218973 -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1263319 Title: Touchpad not detected on Dell XPS 13 (9333) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1263319/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1263319] Re: Touchpad not detected on Dell XPS 13 (9333)
Thanks piotr, I disabled the i2c_hid module and now the touchpad is identified correctly. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1263319 Title: Touchpad not detected on Dell XPS 13 (9333) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1263319/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
