[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-08-08 Thread Timo Aaltonen
you should add test results upstream, there's no-one here who can fix
this I'm afraid

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

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  [HP Pavilion Notebook - 17-g164ng] black screen when booting

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-08-07 Thread FFab
Upstream kernel test - kernel 4.13-rc4

Installation updated 2017-08-07.
Results just like 4.13-rc3 test.

** Tags removed: kernel-bug-exists-upstream-4.13-rc3
** Tags added: kernel-bug-exists-upstream-4.13-rc4

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-08-01 Thread FFab
Upstream kernel test - kernel 4.13-rc3

Installation, on which upstream kernel was installed:

ubuntu 16.04.2, kernel4.10.0-28, updated 2017-08-01

booting without any workaround parameters:
boot-time 45sec (message sound),
black screen
remote-login (ssh) o.k.

** Tags removed: kernel-bug-exists-upstream-4.12
** Tags added: kernel-bug-exists-upstream-4.13-rc3

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  [HP Pavilion Notebook - 17-g164ng] black screen when booting

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-07-03 Thread FFab
I suggest to change the importance of tis bug from "low" to "high"!

I bought this notebook in May 2016; installed was windows 10. I hardly
use windows. Additionally, for "productivity" work, I installed 3x linux
- at that time kubuntu and ubuntu 14.04 with amd driver fglrx.

I upgraded 1 installation to 16.04, because while working 14.04 often
suddenly "died", i.e. no further keyboard or mouse input was possible;
no reboot was possible, I had to shutdown by  pressing the off-button
for several-seconds.

16.04 does not support fglrx, it can only be started by using kernel parameter 
nomodeset. 
Hoping this situation would change, I tested all new kernels and versions. One 
effect was,three times I had to set up the pc completely, also recovering win 
10 - that lasted every time about one week:

E.g. installing 16.10 at a seperate partition and starting without any
workaround parameters, the esp (efi system partition) was destroyed, I
was not able to repair the installion.

Meanwhile, for productivity use, I have changed to a tower. The hp
pavilion is only used for testing graphic driver support!

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-07-03 Thread FFab
Upstream kernel test - kernel 4.12

Installation, on which upstream kernel was installed:

1. ubuntu 16.04.2,download installation, kernel4.8.0-36, no updates

booting without any workaround parameters:
boot-time 50sec (message sound), 
black screen
remote-login (ssh) o.k.

2. ubuntu 16.04.2,updated on 2017-07-03, kernel4.8.0-58

booting without any workaround parameters:

hdd activity about 80 sec
black screen 
no ssh connection possible

after reboot by SysRQ b

boot with parameters "nomodeset xforcevesa":

error messages

"... sdaX contains a file system with errors
check forced..."

than a lot of error messages - all containing
" ... AE_AML_BUFFER_LIMIT"

booting not finished

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  [HP Pavilion Notebook - 17-g164ng] black screen when booting

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-07-03 Thread FFab
** Tags removed: kernel-bug-exists-upstream-4.12-rc6
** Tags added: kernel-bug-exists-upstream-4.12

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-06-20 Thread FFab
Upstream kernel test - kernel 4.12-rc6

1. Used installation basis for 4.12-rc6: ubuntu 16.04.2, kernel4.8.0-36,
no updates

Result: "boot finished" sound after 50 sec.; ssh login possible

Booting a second time, using workaround parameters nomodeset xforcevesa:
some file system error message while booting . System finished booting. 

2.  Used installation basis for 4.12-rc6: ubuntu 16.04.2,, kernel
4.8.0-56, update today

no "boot finished" sound, no remote login (ssh).
Reboot/shutdown by SysRQ keys after about 3 minutes possible.

Booting a second time, using workaround parameters nomodeset xforcevesa:
error messages "containes file system with errors .." while booting . System 
finished booting.

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-06-20 Thread FFab
Upstream kernel test - kernel 4.12-rc6

1. Used installation basis for 4.12-rc6: ubuntu 16.04.2, kernel4.8.0-36,
no updates



Test results differ from rc1:
no "boot finished" sound, no remote login (ssh).
Reboot/shutdown by SysRQ keys after about 3 minutes possible.

Upstream kernels were installed on an updated Ubuntu installation.
For comparison I installed rc5 on an Ubuntu installation, which was updated 8 
weeks ago (2017-04-17) .
The test result was just like that of rc1 ("boot finished" sound after 45 sec.).


** Tags removed: kernel-bug-exists-upstream-4.12-rc5
** Tags added: kernel-bug-exists-upstream-4.12-rc6

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  [HP Pavilion Notebook - 17-g164ng] black screen when booting

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-06-17 Thread FFab
https://bugs.freedesktop.org/show_bug.cgi?id=101483

** Changed in: xorg (Ubuntu)
   Status: Incomplete => Confirmed

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  [HP Pavilion Notebook - 17-g164ng] black screen when booting

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-06-17 Thread FFab
to comment #18
filed upstream 

** Bug watch added: freedesktop.org Bugzilla #101483
   https://bugs.freedesktop.org/show_bug.cgi?id=101483

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-06-12 Thread FFab
Upstream kernel test - kernel 4.12-rc2 – rc5
Test results differ from rc1:
no "boot finished" sound, no remote login (ssh).
Reboot/shutdown by SysRQ keys after about 3 minutes possible.

Upstream kernels were installed on an updated Ubuntu installation.
For comparison I installed rc5 on an Ubuntu installation, which was updated 8 
weeks ago (2017-04-17) .
The test result was just like that of rc1 ("boot finished" sound after 45 sec.).

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  [HP Pavilion Notebook - 17-g164ng] black screen when booting

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-06-12 Thread FFab
Upstream kernel test - kernel 4.12-rc2 – rc5
Test results differ from rc1:
no  "boot finished" sound, no remote login (ssh).
Reboot/shutdown by SysRQ keys after about 3 minutes possible.

Upstream kernels were installed on an updated Ubuntu installation.
For comparison, I  installed rc5 on an Ubuntu installation, which was updated 8 
weeks ago (2017-04-17) .
The test result was just like that of rc1 ("boot finished" sound after 45 sec.).

** Tags removed: kernel-bug-exists-upstream-4.12-rc1
** Tags added: kernel-bug-exists-upstream-4.12-rc5

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-05-21 Thread Timo Aaltonen
then file it upstream at bugs.freedesktop.org, product DRI, component
DRM/AMDgpu

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-05-20 Thread FFab
booting distro kernel 4.8.0-52 with kernel parameter amd_iommu=off:
boot time 1 minute and  "boot finished" sound -
just like upstream kernel 4.12-rc1 without amd_iommu parameter.

** Attachment added: "error and fail lines from dmesg distro kernel"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1639517/+attachment/4880375/+files/dmesg_error_distro_iommu.txt

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-05-18 Thread Timo Aaltonen
try booting the distro kernel with amd_iommu=off kernel parameter

** Changed in: xorg (Ubuntu)
   Status: Confirmed => Incomplete

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-05-18 Thread FFab
Upstream kernel test - kernel 4.12-rc1
Differences between 4.11 and 4.12-rc1:
boot time now 1 minute and - first time "boot finished" sound

** Attachment added: "error and fail lines from dmesg 4.11-rc1"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1639517/+attachment/4879242/+files/dmesg_error_4.12RC1.txt

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-05-18 Thread FFab
** Tags removed: kernel-bug-exists-upstream-4.11
** Tags added: kernel-bug-exists-upstream-4.12-rc1

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-04-17 Thread FFab
Upstream kernel test - kernel 4.11-rc7
compared to rc6 - no (minimal) differences



** Tags removed: kernel-bug-exists-upstream-4.11-rc6
** Tags added: kernel-bug-exists-upstream-4.11-rc7

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-04-10 Thread FFab
Upstream kernel test - kernel 4.11-rc6

boot-time >3 min.
no local login
only remote-login

brigthness adjustment: not possible
HDMI not usable (not new)

40 error and fail lines - compared to 2017-04-04 (rc5) - minimal
differences

** Tags removed: kernel-bug-exists-upstream-4.11-rc5
** Tags added: kernel-bug-exists-upstream-4.11-rc6

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-04-05 Thread FFab
Upstream kernel test - kernel 4.11-rc5

boot-time >3 min.
no local login
only remote-login 

brigthness adjustment: not possible
HDMI not usable (not new)


** Tags removed: kernel-bug-exists-upstream-4.11-rc4
** Tags added: kernel-bug-exists-upstream-4.11-rc5

** Attachment added: "error and fail lines from dmesg"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1639517/+attachment/4855820/+files/dmesg_error.txt

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-03-27 Thread FFab
** Tags removed: kernel-bug-exists-upstream-4.11-rc3
** Tags added: kernel-bug-exists-upstream-4.11-rc4

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-03-21 Thread FFab
Upstream kernel test - kernel 4.11-rc3

Installation without errors.


booting (no workaround) > 3 min
no local login 
remote login (ssh)

dmesg: some errors

backlight: as formerly described

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-03-21 Thread FFab
** Tags removed: kernel-bug-exists-upstream-4.11-rc2
** Tags added: kernel-bug-exists-upstream-4.11-rc3

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-03-16 Thread Christopher M. Penalver
** Tags removed: kernel-bug-exists-upstream-4.11-rc1

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-03-14 Thread FFab
Upstream kernel test - kernel 4.11-rc2

installation: 
when installing, error message: header file not installed;
dpkg -i displays  header file 4.11-rc2.

results:
backlight change similar that reported on 2017-02-26.
dmesg - 1 of the error messages: 
  Direct firmware load for amdgpu/topaz_k_smc.bin failed with error -2
  
brightness adjustment: not possible

remote login:  > 4 minutes after entering grub-selection (kernel 4.4, ubuntu 
16.04.1 about 1 minute (not 2))
booting (workaround): <1 minute

** Tags removed: yakket
** Tags added: kernel-bug-exists-upstream-4.11-rc2 yakkety

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Title:
  [HP Pavilion Notebook - 17-g164ng] black screen when booting

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-03-08 Thread Christopher M. Penalver
FFab, in order to allow additional upstream developers to examine the issue, at 
your earliest convenience, could you please test the latest upstream kernel 
available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please 
keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the 
daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was 
released upstream.
4) Install instructions are available at 
https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't 
boot into the OS) please make a comment in your report about this, and continue 
to test the next most recent kernel version until you can test to the issue. 
Once you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this issue is fixed in the mainline kernel, please 
add the following tags by clicking on the yellow circle with a black pencil 
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

It is most helpful that after testing of the latest upstream kernel is
complete, you mark this report Status Confirmed.

Lastly, to keep this issue relevant to upstream, please continue to test
the latest mainline kernel as it becomes available.

Thank you for your help.

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https://bugs.launchpad.net/bugs/1639517

Title:
  [HP Pavilion Notebook - 17-g164ng] black screen when booting

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-02-26 Thread FFab
Alberto Salvia Novella, re from #1639517 to #1597079,
DebuggingKernelBoot

Information has been added to #1597079

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https://bugs.launchpad.net/bugs/1639517

Title:
  [HP Pavilion Notebook - 17-g164ng] black screen when booting

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[Ubuntu-x-swat] [Bug 1639517] Re: [HP Pavilion Notebook - 17-g164ng] black screen when booting

2017-02-23 Thread FFab
Christopher M. Penalver, re backlight cycle.

Booting, grub config: no workaround, "quiet splash", reboot - I note
following cycle:

Grub menu - gray backlight (brightness same as grub menu background) -
then a flash (white), not covering the whole screen - black( 0%
brigthness, lasting 6 sec) - gray like before.

cold start:

grub-menu - gray - flash (white), not covering the whole screen -a cycle
of 16 times:   black  and  gray  - the last gray

note:
runnig Ubuntu, brightness cannot be changed
running Windows10, no brightness problem.

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https://bugs.launchpad.net/bugs/1639517

Title:
  [HP Pavilion Notebook - 17-g164ng] black screen when booting

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