Re: Status of on-rev restore?

2015-05-13 Thread Alex Tweedly

Heather,
as always, you are right -)

I did mean most web sites are *now* working

Thanks
Alex.

On 13/05/2015 09:27, Heather Laine wrote:

Alex… I think you mean most websites are now working properly rather than not 
working properly? If you did mean not, then please update your ticket on on-rev as we have 
moved on to looking at only the irev issue.

Regards,

Heather

On 13 May 2015, at 00:25, Alex Tweedly a...@tweedly.org wrote:


I hope your sites are being (or have been) restored now.

I have had significant progress since this morning
- most web sites are not working properly
- email was still not forwarding - but I moved the domain to another hosting 
provider, so there is no opportunity for runrev to finish their investigation 
and fix it
- one website is still not working correctly, and is being investigated.

The last interesting website is a bit of a puzzle. It uses a technique of specifying various global 
variables from a textual site description file and then creating the output from a 
merge() of the HTML files; so I have written html templates using those global 
variables, e.g.

h2[[SITE]]/h2

This all worked on pancake up till it had its problem two weeks ago, and currently is working fine on my new 
hosting provider (hostm.com) - but failing on sage.on-rev.com   (just to complicate things, it's an 
.irev file, not a .lc one, and I think that affects the server version  chosen). I 
believe there was a subtle change to the scoping of global variables on LCserver at some point (i.e. is it 
truly global or is it in the context of the home script -  can't remember).

Anyway, runrev are investigating, and if they find an answer soon, I'll report 
back here; if not, then I'll move this site to hostm as well.

-- Alex.



On 12/05/2015 10:00, j...@souslelogo.com wrote:

Hi Alex,
All our sites on pancake are down. Even the backup from 2014
that was online last week has disapeared and replaced by an internal
server error 500. Our clients have already lost 2 weeks of sales.
I got an email on May 3rd saying that everything would be back online
the same day, and a few days later I've been informed that a first
attempt to transfer our account to SAGE had failed.
2 days ago I finally asked to have our account transfered to the dedicated
server we also have at on-rev, and Heather confirmed that it would be
done that way. But nothing new since then...
Best
jbv


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Re: Status of on-rev restore?

2015-05-13 Thread Keith Clarke
Just to update that my on-rev.com account has been recovered and restored from 
a recent backup. So, following some DNS surgery to manage a change of dedicated 
IP address that didn’t flow through to all parameters, all the websites that I 
couldn’t migrate (as I don’t have domain control) are back. 

I’m ‘luckier’ than some on-rev users as, despite being a lifetime member, I 
dropped any reliance on on-rev for email or ‘critical production’ following 
previous outages. However, I’m glad I don’t need to set-up LC-Server elsewhere 
for development  experimentation - and the charities whose websites I 
webmaster on this account gratis appreciate being back online. :-)

Thanks to the runrev personnel who put in the time  effort to sort this - 
those individuals always pull out all the stops to help. At a more systemic 
level, I hope Kevin’s proposed investigation identifies and (finally?) 
establishes the backup  DR that needs to be in place if on-rev is to remain a 
core business service. These days it should be possible technically  
procedurally - and without huge costs - to avoid having a single point of 
hardware failure (cited as a “raid array”) from creating an outage at all - let 
alone a couple of weeks.
Best,
Keith..

 On 12 May 2015, at 10:06, Keith Clarke keith.cla...@me.com wrote:
 
 I’ve been waiting since the 7th on the promise of files and resources to be 
 recovered into my empty account. 
 
 There was a suggestion that it may be a permissions issue rather than missing 
 resources, but radio-silence since then, so I’ve just chased again. 
 Worryingly, I didn’t receive an auto-response email, so I hope their 
 ticketing system is not down, too! 
 
 Meanwhile, I can’t recreate folders or databases that used to exist and so 
 I’m stuck until my ticket comes up in the queue. 
 
 I’ve transferred what I can to alternative hosting arrangements and it looks 
 like I’ll need to recreate my LC server environment elsewhere, too.
 
 Hopefully, others have been more lucky - or been more prepared with their own 
 backup  DR strategies to mitigate the on-rev.com platform / service as a 
 single point of failure!  :-(
 Best,
 Keith.. 
 
 On 12 May 2015, at 09:38, j...@souslelogo.com wrote:
 
 Hi list
 Just curious : is anyone still waiting for his/her account on pancake to
 be restored ?
 Thanks
 jbv
 
 
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Re: Status of on-rev restore?

2015-05-13 Thread Heather Laine
Alex… I think you mean most websites are now working properly rather than 
not working properly? If you did mean not, then please update your ticket on 
on-rev as we have moved on to looking at only the irev issue.

Regards,

Heather

On 13 May 2015, at 00:25, Alex Tweedly a...@tweedly.org wrote:

 I hope your sites are being (or have been) restored now.
 
 I have had significant progress since this morning
 - most web sites are not working properly
 - email was still not forwarding - but I moved the domain to another hosting 
 provider, so there is no opportunity for runrev to finish their investigation 
 and fix it
 - one website is still not working correctly, and is being investigated.
 
 The last interesting website is a bit of a puzzle. It uses a technique of 
 specifying various global variables from a textual site description file 
 and then creating the output from a merge() of the HTML files; so I have 
 written html templates using those global variables, e.g.
 
 h2[[SITE]]/h2
 
 This all worked on pancake up till it had its problem two weeks ago, and 
 currently is working fine on my new hosting provider (hostm.com) - but 
 failing on sage.on-rev.com   (just to complicate things, it's an .irev 
 file, not a .lc one, and I think that affects the server version  chosen). 
 I believe there was a subtle change to the scoping of global variables on 
 LCserver at some point (i.e. is it truly global or is it in the context of 
 the home script -  can't remember).
 
 Anyway, runrev are investigating, and if they find an answer soon, I'll 
 report back here; if not, then I'll move this site to hostm as well.
 
 -- Alex.
 
 
 
 On 12/05/2015 10:00, j...@souslelogo.com wrote:
 Hi Alex,
 All our sites on pancake are down. Even the backup from 2014
 that was online last week has disapeared and replaced by an internal
 server error 500. Our clients have already lost 2 weeks of sales.
 I got an email on May 3rd saying that everything would be back online
 the same day, and a few days later I've been informed that a first
 attempt to transfer our account to SAGE had failed.
 2 days ago I finally asked to have our account transfered to the dedicated
 server we also have at on-rev, and Heather confirmed that it would be
 done that way. But nothing new since then...
 Best
 jbv
 
 
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Re: LC7 - Editor so slow make it Unusable (mac os x 10.7.4)! Solution?

2015-05-13 Thread Robert Mann
Precision : it really is the script editor, which is SO SLOW I have to force
quit... ! 

But if an app is simply loaded, things are fine.

-- I tried to empty My Livecode and provide only empty Externals 
Plugins folders, but no success!



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Re: LC7 - Editor so slow make it Unusable (mac os x 10.7.4)! Solution?

2015-05-13 Thread Robert Mann
Yap! I tried a few : there clearly are some non compatible fonts that drive
the livecode editor crazy (I mean.. damn slow!)

I had the comic sans set and changed to defaut font to see if that could
change and it did. Then :
-- american trypwriter is ok
-- chalkboard is ok

-- brushScript is BAD
-- comic sans is BAD
-- Snell round hand is BAD

WHen you have a bad font.. you can't even change the font setting :: the
font menu just appears for a second and goes away. And the app is kind of
frozen (round ball is spinning).

Hope that can help better identify the problem.
Robert




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Re: LC7 - Editor so slow make it Unusable (mac os x 10.7.4)! Solution?

2015-05-13 Thread Mark Wieder
Andrew Kluthe andrew@... writes:

 
 jkComic Sans crashing the script editor? That sounds more like a security
 feature than a bug. :P/jk

Heh. Or a critical commentary.
Seriously, though... try Source Code Pro font.

-- 
 Mark Wieder
 ahsoftw...@gmail.com



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Re: LC7 - Editor so slow make it Unusable (mac os x 10.7.4)! Solution?

2015-05-13 Thread Andrew Kluthe
jkComic Sans crashing the script editor? That sounds more like a security
feature than a bug. :P/jk

On Wed, May 13, 2015 at 1:46 PM Robert Mann r...@free.fr wrote:

 Yap! I tried a few : there clearly are some non compatible fonts that drive
 the livecode editor crazy (I mean.. damn slow!)

 I had the comic sans set and changed to defaut font to see if that could
 change and it did. Then :
 -- american trypwriter is ok
 -- chalkboard is ok

 -- brushScript is BAD
 -- comic sans is BAD
 -- Snell round hand is BAD

 WHen you have a bad font.. you can't even change the font setting :: the
 font menu just appears for a second and goes away. And the app is kind of
 frozen (round ball is spinning).

 Hope that can help better identify the problem.
 Robert




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 Sent from the Revolution - User mailing list archive at Nabble.com.

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Re: LC7 - Editor so slow make it Unusable (mac os x 10.7.4)! Solution?

2015-05-13 Thread Mark Waddingham
Hi Robert,

I'm glad you found the source of the problem.

For future reference, what font did you use which showed the slowdown? 

Sent from my iPhone

 On 13 May 2015, at 18:03, Robert Mann r...@free.fr wrote:
 
 SOLVED! 
 Just changed the fonts and sizes for the editor, in the preference panes and
 that solved the problem.
 
 Previously I had a hand script fonts selected and that seems to have cause
 the problem.
 
 
 
 
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 Sent from the Revolution - User mailing list archive at Nabble.com.
 
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Re: LC7 - Editor so slow make it Unusable (mac os x 10.7.4)! Solution?

2015-05-13 Thread Robert Mann
SOLVED! 
Just changed the fonts and sizes for the editor, in the preference panes and
that solved the problem.

Previously I had a hand script fonts selected and that seems to have cause
the problem.




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Release 6.7.5 RC 3 / 7.0.5 RC 3

2015-05-13 Thread Sebastien Nouat

Dear List Members,

We are pleased to announce the release of LiveCode 6.7.5 RC 3 and 7.0.5 
RC 3. This release is a maintenance release which contains bug fixes for 
both versions. The list of bugs fixed can be found in the Release Notes.


**Getting the Release**
To get the release please select check for updates from the help 
menu in the product or download the installer directly at: 
http://downloads.livecode.com


*6.7.5 GM / 7.0.5 GM*
The next stable builds of these releases is expected to be made public 
by the end of this week, unless critical issues appear.



Warm regards,

The LiveCode Team
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