Re: Livecode Hosting

[Martin Koob via use-livecode]

Hi

I have had to think about this recently as I am looking at setting up a new 
backend for a service that I need to follow the Data protection rules in Canada.

BTW - ’Safe third country’ would be more grammatically correct in English than 
’save third country’.  However I checked to see if that is the terminology they 
use but I after a brief search I could not find that phrase.

I the term I found is not 'safe’ but ‘adequate’.

E.g.
Adequacy decisions
The European Commission has the power to determine, on the basis of article 45 
of Regulation (EU) 2016/679 
whether
 a country outside the EU offers an adequate level of data protection.
The European Commission has so far recognised Andorra, Argentina, Canada 
(commercial organisations), Faroe Islands, Guernsey, Israel, Isle of Man, 
Japan, Jersey, New Zealand, Republic of Korea, Switzerland , the United Kingdom 
under the GDPR and the LED, and Uruguay as providing adequate protection.

https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en

I think that choice of term is because as we all know data is never ’safe’ 
which implies an absolute.  To say it is ‘adequate’ implies that there is a 
standard to meet but does not guarantee 100% safety.

For the Canadian Government certain data must be hosted in Canada, ie health 
data.  Your health data on an AWS S3 server in Virginia could be subpoenaed by 
US Law enforcement.  There is a data centre in Montreal but I don’t know if 
hosting it there would be enough protection.  Since the parent company is in 
the US I wonder if there would still be exposure to US law.  Also I don’t know 
whether data in Montreal is backed up to other locations in the US or other 
centres in the world.

Last I looked the Livecode hosting service has a location in Toronto.  I need 
to look into whether the fact that Canada has an agreement with the EU 
regarding data protection means that even if my data was hosted or backed up 
Europe that I could still use the LiveCode Hosting service location in Toronto. 

Martin


> On Feb 28, 2023, at 9:22 AM, matthias rebbe via use-livecode 
>  wrote:
> 
> 
> 
>> Am 28.02.2023 um 14:24 schrieb jbv via use-livecode 
>> mailto:use-livecode@lists.runrev.com>>:
>> 
>> Was moving to HostM really necessary ?
>> A couple of years ago, Livecode Hosting provided a certificat saying that 
>> their
>> service was fully compliant with european GDPR...
>> And AFAIR, GDPR doesn't require that data must be hosted within Europe...
>> Unless I missed something...
>> 
> You can host personal data outside of the EU if the country where you host 
> the data is  a "save third country". I am not sure if this is the correct 
> English expression.
> But unfortunately the US are not  such a safe third country.
> Andorra, Argentina, Canada (commercial organizations only), Faroe Islands, 
> Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland, Uruguay, 
> Japan, United Kingdom and South Korea btw are all specified as save third 
> countries. So hosting personal data in those countries would be okay.
> 
> 
> 
> 
> 
> 
> 
>> jbv
>> 
>> Le 2023-02-28 08:00, matthias rebbe via use-livecode a écrit :
>>> I have both 1 Livecode Hosting account and 3 HostM accounts
>>> I am still very satisfied with Livecode Hosting,
>>> When Runrev started the On-Rev platform the servers  were hosted in
>>> France, but that changed some time and now the servers are hosted in
>>> the US.
>>> But comply with GDPR of the EU i had to find another provider that
>>> hosts his servers in the EU.
>>> So i moved the business websites with a heavy heart to HostM.
>>> You can even install your commercial LivecodeServer or let HostM do
>>> this for you.
>>> The response time for support requests are very fast.
>>> So in case you have to deal with the european GDPR you have to use a
>>> provider that hosts in the EU.
 Am 28.02.2023 um 12:44 schrieb jbv via use-livecode 
 :
 Hello,
 I just had a look at their offer, and it really looks interesting,
 especially the possibility to choose the location of your server
 (Europe, usa...).
 But what about their technical support ? On-rev tech support quality
 is hard to beat...
 Thanks.
 jbv
 Le 2023-02-28 05:33, Georges Malamoud via use-livecode a écrit :
> Hello
> I have been using this service for a certain time, and it works well
> for us, Livecode developers (and server admin)
> https://www.hostm.com 
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Re: Livecode Hosting

[Georges MALAMOUD via use-livecode]

Yes, I was also interested by GDPR, but to be honest the price difference is 
also huge, in favour of hostm
I installed an indy Livecode server (with proof of purchase) with no issue and 
they added at my request the bells and whistles for specific tweaks. Very 
reactive.
Of course I did not est for intensive access.
https://qan.caen.one  is a very simple example (in 
french, sorry)
Georges

> Le 28 févr. 2023 à 12:44, j...@souslelogo.com a écrit :
> 
> Hello,
> I just had a look at their offer, and it really looks interesting,
> especially the possibility to choose the location of your server
> (Europe, usa...).
> But what about their technical support ? On-rev tech support quality
> is hard to beat...
> 
> Thanks.
> jbv
> 
> 
> Le 2023-02-28 05:33, Georges Malamoud via use-livecode a écrit :
>> Hello
>> I have been using this service for a certain time, and it works well
>> for us, Livecode developers (and server admin)
>> https://www.hostm.com 
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Re: Livecode Hosting

[matthias rebbe via use-livecode]

> Am 28.02.2023 um 14:24 schrieb jbv via use-livecode 
> :
> 
> Was moving to HostM really necessary ?
> A couple of years ago, Livecode Hosting provided a certificat saying that 
> their
> service was fully compliant with european GDPR...
> And AFAIR, GDPR doesn't require that data must be hosted within Europe...
> Unless I missed something...
> 
You can host personal data outside of the EU if the country where you host the 
data is  a "save third country". I am not sure if this is the correct English 
expression.
But unfortunately the US are not  such a safe third country.
Andorra, Argentina, Canada (commercial organizations only), Faroe Islands, 
Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland, Uruguay, 
Japan, United Kingdom and South Korea btw are all specified as save third 
countries. So hosting personal data in those countries would be okay.







> jbv
> 
> Le 2023-02-28 08:00, matthias rebbe via use-livecode a écrit :
>> I have both 1 Livecode Hosting account and 3 HostM accounts
>> I am still very satisfied with Livecode Hosting,
>> When Runrev started the On-Rev platform the servers  were hosted in
>> France, but that changed some time and now the servers are hosted in
>> the US.
>> But comply with GDPR of the EU i had to find another provider that
>> hosts his servers in the EU.
>> So i moved the business websites with a heavy heart to HostM.
>> You can even install your commercial LivecodeServer or let HostM do
>> this for you.
>> The response time for support requests are very fast.
>> So in case you have to deal with the european GDPR you have to use a
>> provider that hosts in the EU.
>>> Am 28.02.2023 um 12:44 schrieb jbv via use-livecode 
>>> :
>>> Hello,
>>> I just had a look at their offer, and it really looks interesting,
>>> especially the possibility to choose the location of your server
>>> (Europe, usa...).
>>> But what about their technical support ? On-rev tech support quality
>>> is hard to beat...
>>> Thanks.
>>> jbv
>>> Le 2023-02-28 05:33, Georges Malamoud via use-livecode a écrit :
 Hello
 I have been using this service for a certain time, and it works well
 for us, Livecode developers (and server admin)
 https://www.hostm.com 
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 use-livecode mailing list
 use-livecode@lists.runrev.com
 Please visit this url to subscribe, unsubscribe and manage your
 subscription preferences:
 http://lists.runrev.com/mailman/listinfo/use-livecode
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Re: Livecode Hosting

[jbv via use-livecode]

Was moving to HostM really necessary ?
A couple of years ago, Livecode Hosting provided a certificat saying 
that their

service was fully compliant with european GDPR...
And AFAIR, GDPR doesn't require that data must be hosted within 
Europe...

Unless I missed something...

jbv

Le 2023-02-28 08:00, matthias rebbe via use-livecode a écrit :

I have both 1 Livecode Hosting account and 3 HostM accounts

I am still very satisfied with Livecode Hosting,
When Runrev started the On-Rev platform the servers  were hosted in
France, but that changed some time and now the servers are hosted in
the US.
But comply with GDPR of the EU i had to find another provider that
hosts his servers in the EU.
So i moved the business websites with a heavy heart to HostM.
You can even install your commercial LivecodeServer or let HostM do
this for you.
The response time for support requests are very fast.

So in case you have to deal with the european GDPR you have to use a
provider that hosts in the EU.


Am 28.02.2023 um 12:44 schrieb jbv via use-livecode 
:


Hello,
I just had a look at their offer, and it really looks interesting,
especially the possibility to choose the location of your server
(Europe, usa...).
But what about their technical support ? On-rev tech support quality
is hard to beat...

Thanks.
jbv


Le 2023-02-28 05:33, Georges Malamoud via use-livecode a écrit :

Hello
I have been using this service for a certain time, and it works well
for us, Livecode developers (and server admin)
https://www.hostm.com 
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Re: Livecode Hosting

[matthias rebbe via use-livecode]

I have both 1 Livecode Hosting account and 3 HostM accounts

I am still very satisfied with Livecode Hosting, 
When Runrev started the On-Rev platform the servers  were hosted in France, but 
that changed some time and now the servers are hosted in the US.
But comply with GDPR of the EU i had to find another provider that hosts his 
servers in the EU. 
So i moved the business websites with a heavy heart to HostM.
You can even install your commercial LivecodeServer or let HostM do this for 
you.
The response time for support requests are very fast.

So in case you have to deal with the european GDPR you have to use a provider 
that hosts in the EU.


> Am 28.02.2023 um 12:44 schrieb jbv via use-livecode 
> :
> 
> Hello,
> I just had a look at their offer, and it really looks interesting,
> especially the possibility to choose the location of your server
> (Europe, usa...).
> But what about their technical support ? On-rev tech support quality
> is hard to beat...
> 
> Thanks.
> jbv
> 
> 
> Le 2023-02-28 05:33, Georges Malamoud via use-livecode a écrit :
>> Hello
>> I have been using this service for a certain time, and it works well
>> for us, Livecode developers (and server admin)
>> https://www.hostm.com 
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Re: Livecode Hosting

[jbv via use-livecode]

Hello,
I just had a look at their offer, and it really looks interesting,
especially the possibility to choose the location of your server
(Europe, usa...).
But what about their technical support ? On-rev tech support quality
is hard to beat...

Thanks.
jbv


Le 2023-02-28 05:33, Georges Malamoud via use-livecode a écrit :

Hello
I have been using this service for a certain time, and it works well
for us, Livecode developers (and server admin)
https://www.hostm.com 

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RE: Livecode Hosting

[Ralph DiMola via use-livecode]

David,

I currently use it for production. Its had 99.99% up time. The emergency help 
desk response time is usually within 15 to 30 minutes. Also provides 
preinstalled/help for LC server.

My two cents...

Ralph DiMola
IT Director
Evergreen Information Services
rdim...@evergreeninfo.net

-Original Message-
From: use-livecode [mailto:use-livecode-boun...@lists.runrev.com] On Behalf Of 
David Bovill via use-livecode
Sent: Monday, February 27, 2023 9:42 AM
To: How to use LiveCode
Cc: David Bovill
Subject: Livecode Hosting

I’m wondering what the current status and plans are with Livecode hosting?

I have / had lifetime On-Rev hosting - but never really used it preferring to 
host myself. Is there still a Livecode hosting option available?
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Re: Livecode Hosting

[matthias rebbe via use-livecode]

Have a look here

https://livecode.com/hosting/



> Am 27.02.2023 um 15:41 schrieb David Bovill via use-livecode 
> :
> 
> I’m wondering what the current status and plans are with Livecode hosting?
> 
> I have / had lifetime On-Rev hosting - but never really used it preferring
> to host myself. Is there still a Livecode hosting option available?
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Re: LiveCode hosting: terminal access?

[BT via use-livecode]

Ah, the perfect answer - thank you Heather. I’ll email support 
Best,
Keith

> On 3 Mar 2021, at 10:58, Heather Laine via use-livecode 
>  wrote:
> 
> Just ask us. We'll install it for you.
> 
> Best
> 
> Heather
> 
> Heather Laine
> Customer Services Manager
> LiveCode Ltd
> www.livecode.com
> 
> 
>> On 3 Mar 2021, at 08:53, BT via use-livecode  
>> wrote:
>> 
>> Folks,
>> A quick question for those with LiveCode hosting / OnRev accounts...
>> 
>> I want to investigate LC server calling and processing data from Python 
>> scrapy.org  scripts and was hoping to create a test-rig 
>> on my LiveCode hosted server instance. 
>> 
>> However, I don’t see any obvious way to install the necessary Python 
>> packages - the Softaulous Apps Installer doesn’t include any Python-related 
>> apps and I don’t see access to any terminal SSH or WHM. 
>> 
>> I can't find anything in the forums hosting section on this. Am I missing 
>> something obvious, do I need to request access from support or are these 
>> accounts locked down such that I need to look elsewhere to setup an 
>> alternative LC server test-rig?
>> 
>> Any steer would be much appreciated.
>> 
>> Thanks,
>> Keith 
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Re: LiveCode hosting: terminal access?

[Heather Laine via use-livecode]

Just ask us. We'll install it for you.

Best

Heather

Heather Laine
Customer Services Manager
LiveCode Ltd
www.livecode.com



> On 3 Mar 2021, at 08:53, BT via use-livecode  
> wrote:
> 
> Folks,
> A quick question for those with LiveCode hosting / OnRev accounts...
> 
> I want to investigate LC server calling and processing data from Python 
> scrapy.org  scripts and was hoping to create a test-rig 
> on my LiveCode hosted server instance. 
> 
> However, I don’t see any obvious way to install the necessary Python packages 
> - the Softaulous Apps Installer doesn’t include any Python-related apps and I 
> don’t see access to any terminal SSH or WHM. 
> 
> I can't find anything in the forums hosting section on this. Am I missing 
> something obvious, do I need to request access from support or are these 
> accounts locked down such that I need to look elsewhere to setup an 
> alternative LC server test-rig?
> 
> Any steer would be much appreciated.
> 
> Thanks,
> Keith 
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Re: Livecode Hosting (was: On-Rev) future??

[Medard via use-livecode]

Matthias Rebbe via use-livecode  wrote:

> Do you have a Livecode Hosting subscription or do you have 
> a free lifetime hosting account which was offered when On-Rev was introduced?

Yes, I am a On-Rev "funder"

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Re: Livecode Hosting (was: On-Rev) future??

[Heather Laine via use-livecode]

Hello Medard, I'll be happy to assist you with this in support, contact me on 
supp...@livecode.com. I'm not sure that the list is the best place to get 
specific advice on your situation.

Best Regards,

Heather

Heather Laine
Customer Services Manager
LiveCode Ltd
www.livecode.com



> On 17 Jul 2019, at 18:43, Medard via use-livecode 
>  wrote:
> 
> Hi!
> 
> I received a mail from Heather Laine, asking for choosing an option to
> continue -- or not! the server...
> 
> As an hobbyist, I am not interested in a full option 
> - But I do have some 'dormant' web sites -- and the mail!
> 
> Which is your situation?  
> 
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Re: Livecode Hosting (was: On-Rev) future??

[Matthias Rebbe via use-livecode]

Hm, i don´t get it.

Do you have a Livecode Hosting subscription or do you have a free lifetime 
hosting account which was offered when On-Rev was introduced?

Regards,
Matthias

Matthias Rebbe

free tools for Livecoders:
https://instamaker.dermattes.de 
https://winsignhelper.dermattes.de 
> Am 17.07.2019 um 19:43 schrieb Medard via use-livecode 
> mailto:use-livecode@lists.runrev.com>>:
> 
> Hi!
> 
> I received a mail from Heather Laine, asking for choosing an option to
> continue -- or not! the server...
> 
> As an hobbyist, I am not interested in a full option 
> - But I do have some 'dormant' web sites -- and the mail!
> 
> Which is your situation?  
> 
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Re: Livecode Hosting and GDPR

[Heather Laine via use-livecode]

The existing documents will be updated with any necessary amendments by 25th. 
Please check back then :)

Best Regards,

Heather

Heather Laine
Customer Services Manager
LiveCode Ltd
www.livecode.com



> On 22 May 2018, at 15:59, Matthias Rebbe via use-livecode 
>  wrote:
> 
> jbv,
> 
> i have several hosting providers. German ones and also from other European 
> countries.
> The German  providers i work with are totally prepared and have updated their 
> documents in time.
> Unfortunately this is not the case for the other european providers. HostM 
> for example is not ready, but promised to be on the 25.05.2018 at the latest.
> 
> The documents Heather is pointing to are outdated and not GDPR compliant. 
> Sorry Heather.
> A 2nd problem with Livecode Hosting might be that they are hosted in the US. 
> So the data is stored outside the European Union.
> 
> Thank God my HostM accounts are all hosted at Hetzner, so at least the data 
> is stored in a EU country.
> 
> 
>> Am 22.05.2018 um 10:37 schrieb jbv via use-livecode 
>> :
>> 
>> Hello Heather,
>> Thanks for your reply.
>> I had already checked the Privacy Policy, and sorry for being so picky,
>> but it doesn't contain all the details required by the GDPR, especially
>> regarding procedures in case of security breach among other things.
>> 
>> Just curious : has any other list member located in the EU already worked
>> on this subject ?
>> 
>> Thanks.
>> jbv
>> 
>> 
>> 
>> On Tue, May 22, 2018 9:59 am, Heather Laine via use-livecode wrote:
>>> Please go here:
>>> 
>>> 
>>> https://livecode.com/hosting/support/
>>> 
>>> 
>>> 
>>> You will find all the documentation relating to LiveCode hosting at the
>>> foot of this page.
>>> 
>>> Regards,
>>> 
>>> 
>>> Heather
>>> 
>>> 
>>> 
 On 22 May 2018, at 07:34, jbv via use-livecode
  wrote:
 
 
 Hi list,
 I have just emailed Livecode Hosting about the new General Data
 Protection
 Regulation (GDPR) effective in the EU starting May 25th 2018, asking if
 they're planing to send to their customers all necessary documents
 regarding hosting, backup and security for themselves and their
 affiliates Cleverbridge and LiquidWeb.
 Has anyone already got any details on this matter ?
 
 
 Thanks in advance.
 jbv
 
 
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>>> 
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>>> 
>> 
>> 
>> 
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Re: Livecode Hosting and GDPR

[Matthias Rebbe via use-livecode]

jbv,

i have several hosting providers. German ones and also from other European 
countries.
 The German  providers i work with are totally prepared and have updated their 
documents in time.
Unfortunately this is not the case for the other european providers. HostM for 
example is not ready, but promised to be on the 25.05.2018 at the latest.

The documents Heather is pointing to are outdated and not GDPR compliant. Sorry 
Heather.
A 2nd problem with Livecode Hosting might be that they are hosted in the US. So 
the data is stored outside the European Union.

Thank God my HostM accounts are all hosted at Hetzner, so at least the data is 
stored in a EU country.


> Am 22.05.2018 um 10:37 schrieb jbv via use-livecode 
> :
> 
> Hello Heather,
> Thanks for your reply.
> I had already checked the Privacy Policy, and sorry for being so picky,
> but it doesn't contain all the details required by the GDPR, especially
> regarding procedures in case of security breach among other things.
> 
> Just curious : has any other list member located in the EU already worked
> on this subject ?
> 
> Thanks.
> jbv
> 
> 
> 
> On Tue, May 22, 2018 9:59 am, Heather Laine via use-livecode wrote:
>> Please go here:
>> 
>> 
>> https://livecode.com/hosting/support/
>> 
>> 
>> 
>> You will find all the documentation relating to LiveCode hosting at the
>> foot of this page.
>> 
>> Regards,
>> 
>> 
>> Heather
>> 
>> 
>> 
>>> On 22 May 2018, at 07:34, jbv via use-livecode
>>>  wrote:
>>> 
>>> 
>>> Hi list,
>>> I have just emailed Livecode Hosting about the new General Data
>>> Protection
>>> Regulation (GDPR) effective in the EU starting May 25th 2018, asking if
>>> they're planing to send to their customers all necessary documents
>>> regarding hosting, backup and security for themselves and their
>>> affiliates Cleverbridge and LiquidWeb.
>>> Has anyone already got any details on this matter ?
>>> 
>>> 
>>> Thanks in advance.
>>> jbv
>>> 
>>> 
>>> ___
>>> use-livecode mailing list use-livecode@lists.runrev.com Please visit this
>>> url to subscribe, unsubscribe and manage your subscription preferences:
>>> http://lists.runrev.com/mailman/listinfo/use-livecode
>>> 
>> 
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> 
> 
> 
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Re: Livecode Hosting and GDPR

[jbv via use-livecode]

Hello Heather,
Thanks for your reply.
I had already checked the Privacy Policy, and sorry for being so picky,
but it doesn't contain all the details required by the GDPR, especially
regarding procedures in case of security breach among other things.

Just curious : has any other list member located in the EU already worked
on this subject ?

Thanks.
jbv



On Tue, May 22, 2018 9:59 am, Heather Laine via use-livecode wrote:
> Please go here:
>
>
> https://livecode.com/hosting/support/
> 
>
>
> You will find all the documentation relating to LiveCode hosting at the
> foot of this page.
>
> Regards,
>
>
> Heather
>
>
>
>> On 22 May 2018, at 07:34, jbv via use-livecode
>>  wrote:
>>
>>
>> Hi list,
>> I have just emailed Livecode Hosting about the new General Data
>> Protection
>> Regulation (GDPR) effective in the EU starting May 25th 2018, asking if
>> they're planing to send to their customers all necessary documents
>> regarding hosting, backup and security for themselves and their
>> affiliates Cleverbridge and LiquidWeb.
>> Has anyone already got any details on this matter ?
>>
>>
>> Thanks in advance.
>> jbv
>>
>>
>> ___
>> use-livecode mailing list use-livecode@lists.runrev.com Please visit this
>> url to subscribe, unsubscribe and manage your subscription preferences:
>>  http://lists.runrev.com/mailman/listinfo/use-livecode
>>
>
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> url to subscribe, unsubscribe and manage your subscription preferences:
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>
>



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Re: Livecode Hosting and GDPR

[Heather Laine via use-livecode]

Please go here:

https://livecode.com/hosting/support/ 

You will find all the documentation relating to LiveCode hosting at the foot of 
this page.

Regards,

Heather


> On 22 May 2018, at 07:34, jbv via use-livecode 
>  wrote:
> 
> Hi list,
> I have just emailed Livecode Hosting about the new General Data Protection
> Regulation (GDPR) effective in the EU starting May 25th 2018, asking if
> they're planing to send to their customers all necessary documents
> regarding hosting, backup and security for themselves and their affiliates
> Cleverbridge and LiquidWeb.
> Has anyone already got any details on this matter ?
> 
> Thanks in advance.
> jbv
> 
> 
> ___
> use-livecode mailing list
> use-livecode@lists.runrev.com
> Please visit this url to subscribe, unsubscribe and manage your subscription 
> preferences:
> http://lists.runrev.com/mailman/listinfo/use-livecode

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