Re: Problem running Revolution Player.exe and Rev Stack on Vista/Dell

[Joe Lewis Wilkins]

Thanks, Jacqui,

As soon as I get back in touch with the tester, I'll try one or both  
of your suggestions. I feel fairly sure that she does not have QT  
installed; and, even though I don't currently have any "media" files  
in the stack, I did at one point so Rev may have some remnant code  
pertaining to that.


Joe Wilkins

On Oct 13, 2008, at 1:55 PM, J. Landman Gay wrote:


J. Landman Gay wrote:

Joe Lewis Wilkins wrote:
Well, got my completed program out for testing on Vista. It had  
run fine on my VMWare XP/Mac OSX; but we get the following dialog  
when dragging the stack onto the Revolution Player:


"Windows Media Player cannot play the file. The Player might not  
support the file type or might not support the codec that was used  
to compress the file."
This looks like a message from Windows Media Player, not from  
Revolution. If your system doesn't have QT installed, Rev uses  
Windows Media Player to run multimedia files inside a Revolution  
player object. If WMP doesn't have the correct codec to decode the  
media, you'll get this error.


I just noticed that you don't mention having any media files -- if  
that's the case, then what I wrote doesn't apply.


Try right-clicking on your stack and choosing "Open with", then  
choose Rev Player. See if that works.


--
Jacqueline Landman Gay | [EMAIL PROTECTED]
HyperActive Software   | http://www.hyperactivesw.com








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Re: Problem running Revolution Player.exe and Rev Stack on Vista/Dell

[J. Landman Gay]

J. Landman Gay wrote:

Joe Lewis Wilkins wrote:
Well, got my completed program out for testing on Vista. It had run 
fine on my VMWare XP/Mac OSX; but we get the following dialog when 
dragging the stack onto the Revolution Player:


"Windows Media Player cannot play the file. The Player might not 
support the file type or might not support the codec that was used to 
compress the file."


This looks like a message from Windows Media Player, not from 
Revolution. If your system doesn't have QT installed, Rev uses Windows 
Media Player to run multimedia files inside a Revolution player object. 
If WMP doesn't have the correct codec to decode the media, you'll get 
this error.


I just noticed that you don't mention having any media files -- if 
that's the case, then what I wrote doesn't apply.


Try right-clicking on your stack and choosing "Open with", then choose 
Rev Player. See if that works.


--
Jacqueline Landman Gay | [EMAIL PROTECTED]
HyperActive Software   | http://www.hyperactivesw.com
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Re: Problem running Revolution Player.exe and Rev Stack on Vista/Dell

[J. Landman Gay]

Joe Lewis Wilkins wrote:
Well, got my completed program out for testing on Vista. It had run fine 
on my VMWare XP/Mac OSX; but we get the following dialog when dragging 
the stack onto the Revolution Player:


"Windows Media Player cannot play the file. The Player might not support 
the file type or might not support the codec that was used to compress 
the file."


This looks like a message from Windows Media Player, not from 
Revolution. If your system doesn't have QT installed, Rev uses Windows 
Media Player to run multimedia files inside a Revolution player object. 
If WMP doesn't have the correct codec to decode the media, you'll get 
this error.


Test to see if you can run your media files without Revolution, opening 
them directly with Windows Media Player instead. If you get the same 
error, that's the problem and you'll need to install the right codec or 
else compress your media using a different codec that is more standard 
on all machines.


Rev will try to use QuickTime on Windows unless you specify not to. If 
QT is not installed, it will try to use Windows Media Player. In either 
case, you need to have the correct codec installed so that either WMP or 
QT can decode the file.


I'm not sure why it would work in VMWare for you initially if the codec 
is missing; did you get this error on the same machine? If it worked in 
one case and not the other on the same machine (or the same virtual 
machine,) then something else is going on.



--
Jacqueline Landman Gay | [EMAIL PROTECTED]
HyperActive Software   | http://www.hyperactivesw.com
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Re: Problem running Revolution Player.exe and Rev Stack on Vista/Dell

[Joe Lewis Wilkins]

Chipp:

Yes, it does have a .rev extension. Perhaps Vista has one of those  
preferences, somewhat like Preview does on the Mac, that makes it the  
default player? Preview wants to open all PDF files if you make it the  
default, which sometimes messes up the Adobe Reader docs. At least  
that is what I've found. Since I used the Revolution Player.exe on XP  
I thought it would be OK, but maybe downloading onto a Mac initially,  
may have messed things up some way. I wouldn't have the slightest idea  
as to how to file a bug report on this issue. Besides, it seems that  
someone outside of mainstream "RunRev" created the Revolution  
Player.exe if I remember correctly. Maybe if I downloaded the Rev  
Player directly to the Vista Machine it might be better? But I,  
apparently, trashed the email that had that download link on it, so I  
need some assistance with that.


Noel:

You have me lost about "associating the properties". Is this something  
you do on Windows? My Window's skills are fairly basic.


Thanks,

Joe Wilkins


On Oct 13, 2008, at 11:15 AM, Chipp Walters wrote:


Sounds like a botched file association.
I assume your stack has a ".rev" extension? If not, make it so.
If it still doesn't work, then consider re-installing the player.
Hopefully it will automatically set up the file association.

If not, then perhaps there's a bug in the player, or an already
registered app for ".rev" which is confilicting. Not sure why WMP is
trying to open. Might need to file a bug report.

-C


You would think it would be associated, but that isn't always the case.

That is why I suggest you make sure the properties are associating the  
Rev file with the Rev Player.


For whatever reason, Vista thinks you are trying to run a media file,  
so it is trying to open it with Windows Media Player.


- Noel
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Re: Problem running Revolution Player.exe and Rev Stack on Vista/Dell

[Noel]

You would think it would be associated, but that isn't always the case.

That is why I suggest you make sure the properties are associating 
the Rev file with the Rev Player.


For whatever reason, Vista thinks you are trying to run a media file, 
so it is trying to open it with Windows Media Player.


 - Noel

At 11:27 AM 10/13/2008, you wrote:

Thanks for reply, Noel.

I had assumed that much, but don't understand what's happening. The
stack is being associated with the Revolution Player by the drag and
drop of the stacks onto the Revolution Player. Unless something is
being done by Vista, the Media Player should not even be involved, I
would think.

Anyone/thing else?

Joe Wilkins

On Oct 13, 2008, at 10:16 AM, Noel wrote:


It means Windows Media Player, not the Revolution Player.

Make sure the revolution files are associated with the Revolution
Player in Windows.  More than likely, that is the issue.

- Noel

At 11:11 AM 10/13/2008, you wrote:

Well, got my completed program out for testing on Vista. It had run
fine on my VMWare XP/Mac OSX; but we get the following dialog when
dragging the stack onto the Revolution Player:

"Windows Media Player cannot play the file. The Player might not
support the file type or might not support the codec that was used to
compress the file."

I assume it means the Media Player and there was no compression
performed at any stage. A CD was burnt on my Mac Pro with three
folders and two text files (read mes). Two of the folders contained
the Mac version stacks and runners; the third contained the
Revolution
Player.exe file and the two Windows Stacks. After dragging the
Windows
Version folder to the desktop, opening it and dragging the main stack
onto the Revolution Player, the above dialog was presented.

Has anyone else had success running a similar condition on a Vista
machine? Is there a work around?

TIA,

Joe Wilkins


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See   

Joe Lewis Wilkins
[EMAIL PROTECTED]





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Re: Problem running Revolution Player.exe and Rev Stack on Vista/Dell

[Chipp Walters]

Sounds like a botched file association.
I assume your stack has a ".rev" extension? If not, make it so.
If it still doesn't work, then consider re-installing the player.
Hopefully it will automatically set up the file association.

If not, then perhaps there's a bug in the player, or an already
registered app for ".rev" which is confilicting. Not sure why WMP is
trying to open. Might need to file a bug report.

-C
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Re: Problem running Revolution Player.exe and Rev Stack on Vista/Dell

[Joe Lewis Wilkins]

Thanks for reply, Noel.

I had assumed that much, but don't understand what's happening. The  
stack is being associated with the Revolution Player by the drag and  
drop of the stacks onto the Revolution Player. Unless something is  
being done by Vista, the Media Player should not even be involved, I  
would think.


Anyone/thing else?

Joe Wilkins

On Oct 13, 2008, at 10:16 AM, Noel wrote:


It means Windows Media Player, not the Revolution Player.

Make sure the revolution files are associated with the Revolution  
Player in Windows.  More than likely, that is the issue.


- Noel

At 11:11 AM 10/13/2008, you wrote:

Well, got my completed program out for testing on Vista. It had run
fine on my VMWare XP/Mac OSX; but we get the following dialog when
dragging the stack onto the Revolution Player:

"Windows Media Player cannot play the file. The Player might not
support the file type or might not support the codec that was used to
compress the file."

I assume it means the Media Player and there was no compression
performed at any stage. A CD was burnt on my Mac Pro with three
folders and two text files (read mes). Two of the folders contained
the Mac version stacks and runners; the third contained the  
Revolution
Player.exe file and the two Windows Stacks. After dragging the  
Windows

Version folder to the desktop, opening it and dragging the main stack
onto the Revolution Player, the above dialog was presented.

Has anyone else had success running a similar condition on a Vista
machine? Is there a work around?

TIA,

Joe Wilkins




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See   

Joe Lewis Wilkins
[EMAIL PROTECTED]





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Re: Problem running Revolution Player.exe and Rev Stack on Vista/Dell

[Noel]

It means Windows Media Player, not the Revolution Player.

Make sure the revolution files are associated with the Revolution 
Player in Windows.  More than likely, that is the issue.


 - Noel

At 11:11 AM 10/13/2008, you wrote:

Well, got my completed program out for testing on Vista. It had run
fine on my VMWare XP/Mac OSX; but we get the following dialog when
dragging the stack onto the Revolution Player:

"Windows Media Player cannot play the file. The Player might not
support the file type or might not support the codec that was used to
compress the file."

I assume it means the Media Player and there was no compression
performed at any stage. A CD was burnt on my Mac Pro with three
folders and two text files (read mes). Two of the folders contained
the Mac version stacks and runners; the third contained the Revolution
Player.exe file and the two Windows Stacks. After dragging the Windows
Version folder to the desktop, opening it and dragging the main stack
onto the Revolution Player, the above dialog was presented.

Has anyone else had success running a similar condition on a Vista
machine? Is there a work around?

TIA,

Joe Wilkins





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Problem running Revolution Player.exe and Rev Stack on Vista/Dell

[Joe Lewis Wilkins]

Well, got my completed program out for testing on Vista. It had run  
fine on my VMWare XP/Mac OSX; but we get the following dialog when  
dragging the stack onto the Revolution Player:


"Windows Media Player cannot play the file. The Player might not  
support the file type or might not support the codec that was used to  
compress the file."


I assume it means the Media Player and there was no compression  
performed at any stage. A CD was burnt on my Mac Pro with three  
folders and two text files (read mes). Two of the folders contained  
the Mac version stacks and runners; the third contained the Revolution  
Player.exe file and the two Windows Stacks. After dragging the Windows  
Version folder to the desktop, opening it and dragging the main stack  
onto the Revolution Player, the above dialog was presented.


Has anyone else had success running a similar condition on a Vista  
machine? Is there a work around?


TIA,

Joe Wilkins





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