Re: educational version of Dreamcard?

2004-09-07 Thread Kevin Miller
On 7/9/04 4:21 pm, "Louis Janus" <[EMAIL PROTECTED]> wrote:

> On http://dreamcard.runrev.com/section/faq.php#19, an educational
> version (for users with .edu domains) is described:
> 
> If you have a .edu (or local equivalent) email address you are
> eligible for our 30% educational discount on all license types.  To
> obtain the discount you need to contact us to request it.
> 
> \ I want to get it, but apparently one has to get some special code
> or permission. I've written twice (over a week) to [EMAIL PROTECTED]
> but no response. My 10 hour trial runs out soon, and I think I want
> to continue, and the ed discount is a good value, I'd say.
> 
> Any ideas how to rouse the folks at Runrev?

I'm not sure why you haven't received a reply - we sent one to both of your
messages.  Can you check your spam filter or ISP spam filter has not
filtered out our reply?  That's the most common reason for a message not
getting through.

Kind regards,

Kevin

Kevin Miller ~ [EMAIL PROTECTED] ~ http://www.runrev.com/
Runtime Revolution - User-Centric Development Tools

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Re: educational version of Dreamcard?

2004-09-07 Thread J. Landman Gay
On 9/7/04 10:21 AM, Louis Janus wrote:
On http://dreamcard.runrev.com/section/faq.php#19, an educational 
version (for users with .edu domains) is described:

If you have a .edu (or local equivalent) email address you are eligible 
for our 30% educational discount on all license types.  To obtain the 
discount you need to contact us to request it.

\ I want to get it, but apparently one has to get some special code or 
permission. I've written twice (over a week) to [EMAIL PROTECTED] but 
no response. My 10 hour trial runs out soon, and I think I want to 
continue, and the ed discount is a good value, I'd say.

Any ideas how to rouse the folks at Runrev?
That would be me this week. I have answered a number of these and sent 
out a bunch of coupon codes, but I don't recall if yours was one of 
them. However, I do remember seeing a bounced reply that said the 
receiver's spam blocker would not let our support message through.

If you have spam protection running, it would be good to add the runrev 
domain to your allowed email.

I will check again to see if your note is in the support queue.
--
Jacqueline Landman Gay | [EMAIL PROTECTED]
HyperActive Software   | http://www.hyperactivesw.com
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Re: educational version of Dreamcard?

2004-09-07 Thread J. Landman Gay
On 9/7/04 10:21 AM, Louis Janus wrote:
Any ideas how to rouse the folks at Runrev?
I just wanted to follow up here on the list so everyone knows we don't 
ignore customers, and in case something similar has happened to anyone else.

I see both your requests in the support queue, and we responded both 
times with the coupon code you'll need. There must be something on your 
end that is blocking our response. It would be good to check to make 
sure your mail server accepts our email.

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Jacqueline Landman Gay | [EMAIL PROTECTED]
HyperActive Software   | http://www.hyperactivesw.com
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