Re: Related to Mice and Audio issue in openmeetings

[Maxim Solodovnik]

Thanks Denis,
much appreciated :)

On Wed, 1 Apr 2020 at 11:52, Denis Noctor  wrote:

> Hi there Maxim,
>
> Thank you so much for the offer of going through the log files. However,
> after seeing the volume of emails you’ve been answering... and continue to
> do so, I didn’t think it was fair to distract you further with my problem
> and as a result decided to go through everything again and I have since
> worked it out (after one or two surprises also). I have everything now
> working on an AWS EC2 instance, using my own TURN server setup.
>
> I am going to write a separate email regarding how I set everything up on
> AWS as the setup is slightly different and hope this will be of some
> help to the group.
>
> I just want to take the opportunity now to say a “Big Thank You!” And
> extend a virtual hug. I am not a real techie and as a result am amazed at
> the level of patience and support that is given in this group ... and want
> to say thank you to all those who have positively contributed to this forum
> also.
>
> I will continue to look at the snapshots and give my input and feedback no
> matter how small.
>
> Thanks again.
>
> Denis
>
>
> Sent from my iPhone
>
> On Mar 26, 2020, at 7:30 PM, Maxim Solodovnik 
> wrote:
>
> Can you share your openmeetings.log (can be shared privately)
> Better if it will be log for one session (with exact times of camera drops)
>
> And couple of words about your client environment
> OS/Browser
>
> Is the issue browser dependent?
>
> The only report like this so far was from user at Windows Terminal server
> ...
>
> On Fri, 27 Mar 2020 at 06:17, Denis Noctor  wrote:
>
>> Hi there Maxim,
>>
>> First of all, thanks for all your efforts to date. I have noticed via the
>> forum you have been fighting fires answering lots of emails and queries and
>> I salute you.
>>
>> I decided it best to take a few days before answering you email after
>> upgrading everything to *OM 5 M3* (as per Alvaro’s instructions, which
>> are great).
>> Version5.0.0-M3
>> Revision b739f87
>> Build date 2019-12-11T11:42:09Z
>> Connect direct
>> Using Chrome browser (as are my students) Version 80.0.3987.149 (Official
>> Build) (64-bit)
>>
>> AWS E2 Instance
>> Ubuntu 18.04.4 LTS(FULL SPECS AND PORTS OPEN AT THE BOTTOM OF EMAIL
>> https:// with AWS Certificate
>>
>> I installed everything as per the instructions and setup up a “*Turn
>> server*” account with *NUMB*  (*http://numb.viagenie.ca/
>> *) as recommended by as per Tajuddin Bennur’s
>>
>>
>> https://mail-archives.apache.org/mod_mbox/openmeetings-user/201905.mbox/browser
>>
>> and made the following changes (*ONLY*) as per the recommendations in:
>> /etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini
>>
>> uncommenting and adding:
>>
>>
>> *turnURL=USERNAME:PASSWORD@158.69.221.198:3478
>>  *In
>> /opt/openmeetings/webapps/openmeetings/WEB-INF/classes/applicationContext.xml
>>
>> The only changes I made were similar to those above (though I tested
>> everything before adding these changes are the following – but honestly, I
>> haven’t really noticed any difference:
>>
>> > class="org.apache.openmeetings.core.remote.KurentoHandler"
>> init-method="init" destroy-method="destroy"
>>
>> p:kurentoWsUrl="ws://127.0.0.1:/kurento"
>>
>> p:checkTimeout="1"
>>
>> p:watchThreadCount="10"
>>
>> *p:turnUrl="158.69.221.198:3478
>> "*
>>
>> *p:turnUser="USERNAME"*
>>
>> *p:turnSecret="PASSWORD"*
>>
>> p:turnMode="rest"
>>
>> p:turnTtl="60"
>>
>> p:objCheckTimeout="200"
>>
>> />
>>
>>
>>
>>
>> The end result is: Whiteboard for my uses is working beautifully,
>> conversion process is working beautifully, drag and drop of audio and video
>> is working beautifully… though I tried to upload a 59 M file and everything
>> seemed to hang for a while so I cancelled the upload… but appeared in my
>> online files later on… probably more ram and CPU speed will deal with
>> this.. no major problem as I re-uploaded a smaller vid file and it did the
>> job.
>>
>> In all everything is working well except for the following:
>>
>> When enter a room, I can see and talk to a student ( and vice versa) very
>> well. Audio quality is good and cam settings are as expected. This is
>> something I couldn’t do in the past without the recommended Turn Server
>> settings as mentioned about.
>>
>> *PROBLEM:*
>> When I enter a conference room( first), and then when 2 students enter
>> the room…  after some time my cam box disappears from my screen. I am still
>> in the room… I can still hear and see everyone else interacting with each
>> other – but they can’t see or hear me. When I click on the cam and camera
>> icon everything 

Re: Related to Mice and Audio issue in openmeetings

[Denis Noctor]

Hi there Maxim,

Thank you so much for the offer of going through the log files. However, after 
seeing the volume of emails you’ve been answering... and continue to do so, I 
didn’t think it was fair to distract you further with my problem and as a 
result decided to go through everything again and I have since worked it out 
(after one or two surprises also). I have everything now working on an AWS EC2 
instance, using my own TURN server setup.

I am going to write a separate email regarding how I set everything up on 
AWS as the setup is slightly different and hope this will be of some help 
to the group.

I just want to take the opportunity now to say a “Big Thank You!” And extend a 
virtual hug. I am not a real techie and as a result am amazed at the level of 
patience and support that is given in this group ... and want to say thank you 
to all those who have positively contributed to this forum also.

I will continue to look at the snapshots and give my input and feedback no 
matter how small.

Thanks again.

Denis


Sent from my iPhone

> On Mar 26, 2020, at 7:30 PM, Maxim Solodovnik  wrote:
> 
> Can you share your openmeetings.log (can be shared privately)
> Better if it will be log for one session (with exact times of camera drops)
> 
> And couple of words about your client environment
> OS/Browser
> 
> Is the issue browser dependent?
> 
> The only report like this so far was from user at Windows Terminal server ...
> 
>> On Fri, 27 Mar 2020 at 06:17, Denis Noctor  wrote:
>> Hi there Maxim,
>> 
>> First of all, thanks for all your efforts to date. I have noticed via the 
>> forum you have been fighting fires answering lots of emails and queries and 
>> I salute you.
>> 
>> I decided it best to take a few days before answering you email after 
>> upgrading everything to OM 5 M3 (as per Alvaro’s instructions, which are 
>> great).
>> Version5.0.0-M3
>> Revision b739f87
>> Build date 2019-12-11T11:42:09Z
>> Connect direct
>> Using Chrome browser (as are my students) Version 80.0.3987.149 (Official 
>> Build) (64-bit)
>> 
>> AWS E2 Instance
>> Ubuntu 18.04.4 LTS(FULL SPECS AND PORTS OPEN AT THE BOTTOM OF EMAIL
>> https:// with AWS Certificate
>> 
>> I installed everything as per the instructions and setup up a “Turn server” 
>> account with NUMB  (http://numb.viagenie.ca/) as recommended by as per 
>> Tajuddin Bennur’s
>> 
>> https://mail-archives.apache.org/mod_mbox/openmeetings-user/201905.mbox/browser
>> 
>> and made the following changes (ONLY) as per the recommendations in:
>> /etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini
>> 
>> uncommenting and adding:
>> turnURL=USERNAME:PASSWORD@158.69.221.198:3478
>> 
>> In 
>> /opt/openmeetings/webapps/openmeetings/WEB-INF/classes/applicationContext.xml
>> 
>> The only changes I made were similar to those above (though I tested 
>> everything before adding these changes are the following – but honestly, I 
>> haven’t really noticed any difference:
>> 
>> > class="org.apache.openmeetings.core.remote.KurentoHandler" 
>> init-method="init" destroy-method="destroy"
>> 
>> p:kurentoWsUrl="ws://127.0.0.1:/kurento"
>> 
>> p:checkTimeout="1"
>> 
>> p:watchThreadCount="10"
>> 
>> p:turnUrl="158.69.221.198:3478"
>> 
>> p:turnUser="USERNAME"
>> 
>> p:turnSecret="PASSWORD"
>> 
>> p:turnMode="rest"
>> 
>> p:turnTtl="60"
>> 
>> p:objCheckTimeout="200"
>> 
>> />
>> 
>> 
>> 
>> 
>> The end result is: Whiteboard for my uses is working beautifully, conversion 
>> process is working beautifully, drag and drop of audio and video is working 
>> beautifully… though I tried to upload a 59 M file and everything seemed to 
>> hang for a while so I cancelled the upload… but appeared in my online files 
>> later on… probably more ram and CPU speed will deal with this.. no major 
>> problem as I re-uploaded a smaller vid file and it did the job.
>> 
>> In all everything is working well except for the following:
>> 
>> When enter a room, I can see and talk to a student ( and vice versa) very 
>> well. Audio quality is good and cam settings are as expected. This is 
>> something I couldn’t do in the past without the recommended Turn Server 
>> settings as mentioned about.
>> 
>> PROBLEM:
>> When I enter a conference room( first), and then when 2 students enter the 
>> room…  after some time my cam box disappears from my screen. I am still in 
>> the room… I can still hear and see everyone else interacting with each other 
>> – but they can’t see or hear me. When I click on the cam and camera icon 
>> everything continues as normal until it happens again. Worth noting – I am 
>> the moderator.
>> 
>> However, if I don’t turn on my camera and microphone again… after some time 
>> the same thing happens to the first 

Re: Related to Mice and Audio issue in openmeetings

[Maxim Solodovnik]

Can you share your openmeetings.log (can be shared privately)
Better if it will be log for one session (with exact times of camera drops)

And couple of words about your client environment
OS/Browser

Is the issue browser dependent?

The only report like this so far was from user at Windows Terminal server
...

On Fri, 27 Mar 2020 at 06:17, Denis Noctor  wrote:

> Hi there Maxim,
>
> First of all, thanks for all your efforts to date. I have noticed via the
> forum you have been fighting fires answering lots of emails and queries and
> I salute you.
>
> I decided it best to take a few days before answering you email after
> upgrading everything to *OM 5 M3* (as per Alvaro’s instructions, which
> are great).
> Version5.0.0-M3
> Revision b739f87
> Build date 2019-12-11T11:42:09Z
> Connect direct
> Using Chrome browser (as are my students) Version 80.0.3987.149 (Official
> Build) (64-bit)
>
> AWS E2 Instance
> Ubuntu 18.04.4 LTS(FULL SPECS AND PORTS OPEN AT THE BOTTOM OF EMAIL
> https:// with AWS Certificate
>
> I installed everything as per the instructions and setup up a “*Turn
> server*” account with *NUMB*  (*http://numb.viagenie.ca/
> *) as recommended by as per Tajuddin Bennur’s
>
>
> https://mail-archives.apache.org/mod_mbox/openmeetings-user/201905.mbox/browser
>
> and made the following changes (*ONLY*) as per the recommendations in:
> /etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini
>
> uncommenting and adding:
>
>
> *turnURL=USERNAME:PASSWORD@158.69.221.198:3478
>  *In
> /opt/openmeetings/webapps/openmeetings/WEB-INF/classes/applicationContext.xml
>
> The only changes I made were similar to those above (though I tested
> everything before adding these changes are the following – but honestly, I
> haven’t really noticed any difference:
>
>  class="org.apache.openmeetings.core.remote.KurentoHandler"
> init-method="init" destroy-method="destroy"
>
> p:kurentoWsUrl="ws://127.0.0.1:/kurento"
>
> p:checkTimeout="1"
>
> p:watchThreadCount="10"
>
> *p:turnUrl="158.69.221.198:3478
> "*
>
> *p:turnUser="USERNAME"*
>
> *p:turnSecret="PASSWORD"*
>
> p:turnMode="rest"
>
> p:turnTtl="60"
>
> p:objCheckTimeout="200"
>
> />
>
>
>
>
> The end result is: Whiteboard for my uses is working beautifully,
> conversion process is working beautifully, drag and drop of audio and video
> is working beautifully… though I tried to upload a 59 M file and everything
> seemed to hang for a while so I cancelled the upload… but appeared in my
> online files later on… probably more ram and CPU speed will deal with
> this.. no major problem as I re-uploaded a smaller vid file and it did the
> job.
>
> In all everything is working well except for the following:
>
> When enter a room, I can see and talk to a student ( and vice versa) very
> well. Audio quality is good and cam settings are as expected. This is
> something I couldn’t do in the past without the recommended Turn Server
> settings as mentioned about.
>
> *PROBLEM:*
> When I enter a conference room( first), and then when 2 students enter the
> room…  after some time my cam box disappears from my screen. I am still in
> the room… I can still hear and see everyone else interacting with each
> other – but they can’t see or hear me. When I click on the cam and camera
> icon everything continues as normal until it happens again. Worth noting –
> I am the moderator.
>
> However, if I don’t turn on my camera and microphone again… after some
> time the same thing happens to the first user that entered the room after
> me… and so on.
>
> Apart from that everything is working really well. I remember some time
> back that a similar problem occurred with a user in the past but I can find
> anything in the user forums.
>
> Again important to note that I am using a TURN SERVER setup as mentioned
> above…. I have NOT implemented COTURN as I am under the impression TURN
> overrides COTURN.(?).
>
> Any suggestions / help as to what might be causing this?
>
> All the best,
>
> Denis
>
> Specs:
>
> AWS EC2 SERVER
>
> Instance type
>
> Memory (MiB)
> (Instance type) T3a.medium -  t3a.medium 2(vCPUs)
> (Architecturex86_64) 4096 Memory (MiB)
>
> Ubuntu 18.04.01
>
> LAMP setup
>
> PORTS OPEN:
> INBOUND
> Custom UDP  UDP   3478   0.0.0.0/0  -
>
> Custom UDP  UDP   3478   ::/0 -
>
> HTTP  TCP80   0.0.0.0/0  -
>
> HTTP  TCP80   ::/0 -
>
> Custom TCPTCP   0.0.0.0/0  -
>
> Custom TCPTCP   ::/0 -
>
> Custom TCPTCP5080   0.0.0.0/0  

Re: Related to Mice and Audio issue in openmeetings

[Denis Noctor]

Hi there Maxim,

First of all, thanks for all your efforts to date. I have noticed via the
forum you have been fighting fires answering lots of emails and queries and
I salute you.

I decided it best to take a few days before answering you email after
upgrading everything to *OM 5 M3* (as per Alvaro’s instructions, which are
great).
Version5.0.0-M3
Revision b739f87
Build date 2019-12-11T11:42:09Z
Connect direct
Using Chrome browser (as are my students) Version 80.0.3987.149 (Official
Build) (64-bit)

AWS E2 Instance
Ubuntu 18.04.4 LTS(FULL SPECS AND PORTS OPEN AT THE BOTTOM OF EMAIL
https:// with AWS Certificate

I installed everything as per the instructions and setup up a “*Turn server*”
account with *NUMB*  (*http://numb.viagenie.ca/ *)
as recommended by as per Tajuddin Bennur’s

https://mail-archives.apache.org/mod_mbox/openmeetings-user/201905.mbox/browser

and made the following changes (*ONLY*) as per the recommendations in:
/etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini

uncommenting and adding:


*turnURL=USERNAME:PASSWORD@158.69.221.198:3478
 *In
/opt/openmeetings/webapps/openmeetings/WEB-INF/classes/applicationContext.xml

The only changes I made were similar to those above (though I tested
everything before adding these changes are the following – but honestly, I
haven’t really noticed any difference:

http://158.69.221.198:3478>"*

*p:turnUser="USERNAME"*

*p:turnSecret="PASSWORD"*

p:turnMode="rest"

p:turnTtl="60"

p:objCheckTimeout="200"

/>




The end result is: Whiteboard for my uses is working beautifully,
conversion process is working beautifully, drag and drop of audio and video
is working beautifully… though I tried to upload a 59 M file and everything
seemed to hang for a while so I cancelled the upload… but appeared in my
online files later on… probably more ram and CPU speed will deal with
this.. no major problem as I re-uploaded a smaller vid file and it did the
job.

In all everything is working well except for the following:

When enter a room, I can see and talk to a student ( and vice versa) very
well. Audio quality is good and cam settings are as expected. This is
something I couldn’t do in the past without the recommended Turn Server
settings as mentioned about.

*PROBLEM:*
When I enter a conference room( first), and then when 2 students enter the
room…  after some time my cam box disappears from my screen. I am still in
the room… I can still hear and see everyone else interacting with each
other – but they can’t see or hear me. When I click on the cam and camera
icon everything continues as normal until it happens again. Worth noting –
I am the moderator.

However, if I don’t turn on my camera and microphone again… after some time
the same thing happens to the first user that entered the room after me…
and so on.

Apart from that everything is working really well. I remember some time
back that a similar problem occurred with a user in the past but I can find
anything in the user forums.

Again important to note that I am using a TURN SERVER setup as mentioned
above…. I have NOT implemented COTURN as I am under the impression TURN
overrides COTURN.(?).

Any suggestions / help as to what might be causing this?

All the best,

Denis

Specs:

AWS EC2 SERVER

Instance type

Memory (MiB)
(Instance type) T3a.medium -  t3a.medium 2(vCPUs)
(Architecturex86_64) 4096 Memory (MiB)

Ubuntu 18.04.01

LAMP setup

PORTS OPEN:
INBOUND
Custom UDP  UDP   3478   0.0.0.0/0  -

Custom UDP  UDP   3478   ::/0 -

HTTP  TCP80   0.0.0.0/0  -

HTTP  TCP80   ::/0 -

Custom TCPTCP   0.0.0.0/0  -

Custom TCPTCP   ::/0 -

Custom TCPTCP5080   0.0.0.0/0  -

Custom TCPTCP5080   ::/0 -

SSHTCP22   0.0.0.0/0  -

Custom TCPTCP5443   0.0.0.0/0  -

Custom TCPTCP5443   ::/0 -

Custom TCPTCP3478   0.0.0.0/0  -

Custom TCPTCP3478   ::/0 -

All UDP UDP   0 - 65535  0.0.0.0/0  -

All UDP UDP   0 - 65535  ::/0 -

RDPTCP3389   0.0.0.0/0  -

RDPTCP3389   ::/0 -

HTTPS   TCP443 0.0.0.0/0  -

HTTPS   TCP443 ::/0 -

Custom ICMP - IPv4Echo RequestN/A0.0.0.0/0
-

Custom ICMP - IPv4Echo RequestN/A::/0 -

_

OUBOUND

All traffic  All   All  

Re: Related to Mice and Audio issue in openmeetings

[Maxim Solodovnik]

Hello,

I got reports like this before M3 has been released
Debugging shows camera/microphone stream just stops flow on client
(you can see NOT_FLOWING in the logs)
I was able to see this on Windows VM only, one of the cases was fixed
and was included into M3

I would appreciate if you can share details so I'll try to reproduce
the issue (impossible to fix without reproducing)
1) Is the problem reproducible at demo-next?
https://om.alteametasoft.com:8443/next/ (It is M4, but still will be
good to know)
2) Your client/server OS
3) Client browser name/version
4) Are you connecting directly or have front-end proxy (Apache/nginx)
5) Do you have CPU high load during connection interruption?
6) Anything else ...

On Fri, 20 Mar 2020 at 16:06, Denis Noctor  wrote:
>
> Hi there Hosch, my gut reaction is that this is down to the turn server setup 
> I have... but I could be wrong. I am hoping that if there is someone out 
> there that has managed to setup a perfectly working model... that they might 
> share... and explain it in simple terms from A to Z... after the initial 
> installation prerequisites. It is 3am on this side, so I will put my head 
> down for a few hours... but hopefully will wake up to a plethora of 
> suggestions... look after yourself too. Talk soon... and thanks for reaching 
> out! All the best. Denis.
>
> Sent from my iPhone
>
> On Mar 20, 2020, at 2:45 AM, Stefan Kühl  wrote:
>
> Morning!
>
> Denis, could please explain how you are going to connect to OM? Is it 
> possible that these problems are caused by network issues?
> I've got this by myself yesterday evening in a class with 7 other students. 
> Couldn't find anything in kurento or om logs. I suggested that I just run in 
> little disconnections in private network or provider connections?!
>
> Greetings and stay healthy everyone!
>
>
> Hosch
>
>
>
>
> Am 20.03.2020 09:15, schrieb Denis Noctor:
>
> @Tajuddin and anybody else that can help.
>
> Tajuddin, I have been "off grid" for some time and apologies to those I have 
> not been able to be in contact with recently.
>
> Hopefully you might be able to provide me with some help. And please forgive 
> me if I haven't seen a previous, solution or comment that might help me with 
> this problem.
>
> I am adding to a thread that was created by in May of last year (2019)... and 
> given the whole Coronavirus issue, I have been forced to look into a working 
> version of OpenMeetings, on an AWS instance... before things turn to s#it on 
> my side... and when I say "s#it"... it is breaking my heart.
>
> I set up OM some time back and everything seem to run beautifully a few 
> glitches with uploading ( I understand there have been some improvements) 
> but after increasing ram and cpu speed things got to an acceptable level 
> (running OM 5 - M2). As you can appreciate, due to recent events, I have 
> needed to revisit the whole online approach of things and have ran into the 
> following problem:
>
> (Tested with me and a few others students on a "one to one" basis)
>
> When I am initially in a room... everything works as expected, I am able to 
> move from whiteboard to whiteboard and demonstrate a great class, with audio, 
> video, pdfs and so on but suddenly my audio and video is disconnected... 
> I can still see and hear the other participant... but they can't see or hear 
> me I refresh the page... and everything continues as normal for a few 
> mins... and my audio and video is disconnected again. This "seems" to be 
> Kurento related  only (I assume) as I can still interact with everyone via 
> whiteboard etc.
>
> Based on previous messages that you may see below with Tajuddin, this is 
> probably related to having a AWS EC2 virtual server... using a "NUMB" "turn 
> server" (details below in a previous message).
>
> Is there anyone out there that can explain in simple terms... "apples and 
> bananas"... what I should be doing in order to get things running to at least 
> a minimal acceptable level?
>
> For reference, I have the following setup (I know that some recommendations 
> will be to upgrade to OM 5.03... but I am still curious as to the "why" 
> regarding my current setup and situation).
>
> OM
> Version 5.0.0-M2-SNAPSHOT
> Revision 85daa3b
> Build date 2019-05-13T16:53:23Z
>
> Kurento 6.10.0 bionic kms6
>
> Ubuntu 18.04
>
> Once again, if if hasn't been clear... in this email or others... I am a 
> simple teacher that thought by opening up a AWS EC2 instance, I could make a 
> difference... and now even more, given the state of affairs... I am bumbling 
> over my owns steps trying to get something working... I think I have even 
> knotted myself up in confusion.
>
> I would appreciate any help on this...  @Tajuddin  @Maxim and at anybody else.
>
> If you can please... get back in touch with constructive comments or 
> suggestions... I know you all have a lot going on during this time and I wish 
> you all the best and good health...
>
> I am more than 

Re: Related to Mice and Audio issue in openmeetings

[Denis Noctor]

Hi there Hosch, my gut reaction is that this is down to the turn server setup I 
have... but I could be wrong. I am hoping that if there is someone out there 
that has managed to setup a perfectly working model... that they might share... 
and explain it in simple terms from A to Z... after the initial installation 
prerequisites. It is 3am on this side, so I will put my head down for a few 
hours... but hopefully will wake up to a plethora of suggestions... look after 
yourself too. Talk soon... and thanks for reaching out! All the best. Denis.

Sent from my iPhone

> On Mar 20, 2020, at 2:45 AM, Stefan Kühl  wrote:
> 
> Morning!
> 
> Denis, could please explain how you are going to connect to OM? Is it 
> possible that these problems are caused by network issues?
> I've got this by myself yesterday evening in a class with 7 other students. 
> Couldn't find anything in kurento or om logs. I suggested that I just run in 
> little disconnections in private network or provider connections?!
> 
> Greetings and stay healthy everyone!
> 
> 
> 
> Hosch
> 
>  
> 
> 
> Am 20.03.2020 09:15, schrieb Denis Noctor:
> 
>> @Tajuddin and anybody else that can help.
>> 
>> Tajuddin, I have been "off grid" for some time and apologies to those I have 
>> not been able to be in contact with recently.
>> 
>> Hopefully you might be able to provide me with some help. And please forgive 
>> me if I haven't seen a previous, solution or comment that might help me with 
>> this problem.
>> 
>> I am adding to a thread that was created by in May of last year (2019)... 
>> and given the whole Coronavirus issue, I have been forced to look into a 
>> working version of OpenMeetings, on an AWS instance... before things turn to 
>> s#it on my side... and when I say "s#it"... it is breaking my heart.
>> 
>> I set up OM some time back and everything seem to run beautifully a few 
>> glitches with uploading ( I understand there have been some 
>> improvements) but after increasing ram and cpu speed things got to an 
>> acceptable level (running OM 5 - M2). As you can appreciate, due to recent 
>> events, I have needed to revisit the whole online approach of things and 
>> have ran into the following problem:
>> 
>> (Tested with me and a few others students on a "one to one" basis)
>> 
>> When I am initially in a room... everything works as expected, I am able to 
>> move from whiteboard to whiteboard and demonstrate a great class, with 
>> audio, video, pdfs and so on but suddenly my audio and video is 
>> disconnected... I can still see and hear the other participant... but they 
>> can't see or hear me I refresh the page... and everything continues as 
>> normal for a few mins... and my audio and video is disconnected again. This 
>> "seems" to be Kurento related  only (I assume) as I can still interact with 
>> everyone via whiteboard etc.
>> 
>> Based on previous messages that you may see below with Tajuddin, this is 
>> probably related to having a AWS EC2 virtual server... using a "NUMB" "turn 
>> server" (details below in a previous message).
>> 
>> Is there anyone out there that can explain in simple terms... "apples and 
>> bananas"... what I should be doing in order to get things running to at 
>> least a minimal acceptable level?
>>  
>> For reference, I have the following setup (I know that some recommendations 
>> will be to upgrade to OM 5.03... but I am still curious as to the "why" 
>> regarding my current setup and situation).
>> 
>> OM
>> Version 5.0.0-M2-SNAPSHOT
>> Revision 85daa3b
>> Build date 2019-05-13T16:53:23Z
>> 
>> Kurento 6.10.0 bionic kms6
>> 
>> Ubuntu 18.04
>> 
>> Once again, if if hasn't been clear... in this email or others... I am a 
>> simple teacher that thought by opening up a AWS EC2 instance, I could make a 
>> difference... and now even more, given the state of affairs... I am bumbling 
>> over my owns steps trying to get something working... I think I have even 
>> knotted myself up in confusion.
>> 
>> I would appreciate any help on this...  @Tajuddin  @Maxim and at anybody 
>> else.
>> 
>> If you can please... get back in touch with constructive comments or 
>> suggestions... I know you all have a lot going on during this time and I 
>> wish you all the best and good health...
>> 
>> I am more than happy to make myself a personal ambassador of OM after all of 
>> this!
>> 
>> All the best.
>> 
>> Denis
>> 
>>  
>> 
>>> On Tue, May 28, 2019 at 4:04 AM Denis Noctor  wrote:
>>> Good man Tajuddin. Much appreciated - will check this out in the morning. 
>>> All the best, Denis.
>>> 
>>> Sent from my iPhone
>>> 
 On May 28, 2019, at 2:49 AM, Tajuddin Bennur  wrote:
 
 Hi Denis,
  
 Apologies for the late reply.
  
 To answer your question, and the steps which I followed are as follows, 
 which are most similar to the steps which you shared in your email.
  
 As per instructions are given in the 
 

Re: Related to Mice and Audio issue in openmeetings

[Stefan Kühl]

Morning! 

Denis, could please explain how you are going to connect to OM? Is it
possible that these problems are caused by network issues?
I've got this by myself yesterday evening in a class with 7 other
students. Couldn't find anything in kurento or om logs. I suggested that
I just run in little disconnections in private network or provider
connections?! 

Greetings and stay healthy everyone! 

Hosch

Am 20.03.2020 09:15, schrieb Denis Noctor:

> @Tajuddin and anybody else that can help.
> 
> Tajuddin, I have been "off grid" for some time and apologies to those I have 
> not been able to be in contact with recently.
> 
> Hopefully you might be able to provide me with some help. And please forgive 
> me if I haven't seen a previous, solution or comment that might help me with 
> this problem.
> 
> I am adding to a thread that was created by in May of last year (2019)... and 
> given the whole Coronavirus issue, I have been forced to look into a working 
> version of OpenMeetings, on an AWS instance... before things turn to s#it on 
> my side... and when I say "s#it"... it is breaking my heart.
> 
> I set up OM some time back and everything seem to run beautifully a few 
> glitches with uploading ( I understand there have been some improvements) 
> but after increasing ram and cpu speed things got to an acceptable level 
> (running OM 5 - M2). As you can appreciate, due to recent events, I have 
> needed to revisit the whole online approach of things and have ran into the 
> following problem:
> 
> (Tested with me and a few others students on a "one to one" basis)
> 
> When I am initially in a room... everything works as expected, I am able to 
> move from whiteboard to whiteboard and demonstrate a great class, with audio, 
> video, pdfs and so on but suddenly my audio and video is disconnected... 
> I can still see and hear the other participant... but they can't see or hear 
> me I refresh the page... and everything continues as normal for a few 
> mins... and my audio and video is disconnected again. This "seems" to be 
> Kurento related  only (I assume) as I can still interact with everyone via 
> whiteboard etc.
> 
> Based on previous messages that you may see below with Tajuddin, this is 
> probably related to having a AWS EC2 virtual server... using a "NUMB" "turn 
> server" (details below in a previous message).
> 
> Is there anyone out there that can explain in simple terms... "apples and 
> bananas"... what I should be doing in order to get things running to at least 
> a minimal acceptable level? 
> 
> For reference, I have the following setup (I know that some recommendations 
> will be to upgrade to OM 5.03... but I am still curious as to the "why" 
> regarding my current setup and situation).
> 
> OM
> Version 5.0.0-M2-SNAPSHOT
> Revision 85daa3b
> Build date 2019-05-13T16:53:23Z
> 
> Kurento 6.10.0 bionic kms6
> 
> Ubuntu 18.04
> 
> Once again, if if hasn't been clear... in this email or others... I am a 
> simple teacher that thought by opening up a AWS EC2 instance, I could make a 
> difference... and now even more, given the state of affairs... I am bumbling 
> over my owns steps trying to get something working... I think I have even 
> knotted myself up in confusion.
> 
> I would appreciate any help on this...  @Tajuddin  @Maxim and at anybody else.
> 
> If you can please... get back in touch with constructive comments or 
> suggestions... I know you all have a lot going on during this time and I wish 
> you all the best and good health...
> 
> I am more than happy to make myself a personal ambassador of OM after all of 
> this!
> 
> All the best.
> 
> Denis
> 
> On Tue, May 28, 2019 at 4:04 AM Denis Noctor  wrote: 
> Good man Tajuddin. Much appreciated - will check this out in the morning. All 
> the best, Denis.
> 
> Sent from my iPhone 
> 
> On May 28, 2019, at 2:49 AM, Tajuddin Bennur  wrote:
> 
> Hi Denis, 
> 
> Apologies for the late reply. 
> 
> To answer your question, and the steps which I followed are as follows, which 
> are most similar to the steps which you shared in your email. 
> 
> As per instructions are given in the 
> "https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html#installation-stun-turn;
>  document, 
> 
> 1. I opened all the UDP ports in my security group. 
> 2. Then I registered to the NUMB server to get the username and password. 
> 3. To configure a TURN server in KMS, uncommented the following lines in the 
> WebRtcEndpoint configuration file, located at 
> /etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini 
> 
> turnURL=:@: 
> 
> Following details are used in the server 
> 
> turnURL=:@158.69.221.198:3478 [1] 
> 
> 4. And restarted the Kurento server. 
> 
> Thus my Mic and Audio issue resolved. 
> 
> On Thu, May 23, 2019 at 1:51 PM Denis Noctor  wrote: 
> 
> Hi there Tajuddin (and everyone else),
> 
> Would you be kind enough to go through step by step the process you went 
> through to solve your problem.
> 
> I 

Re: Related to Mice and Audio issue in openmeetings

[Denis Noctor]

@Tajuddin and anybody else that can help.

Tajuddin, I have been "off grid" for some time and apologies to those I
have not been able to be in contact with recently.

Hopefully you might be able to provide me with some help. And please
forgive me if I haven't seen a previous, solution or comment that might
help me with this problem.

I am adding to a thread that was created by in May of last year (2019)...
and given the whole Coronavirus issue, I have been forced to look into a
working version of OpenMeetings, on an AWS instance... before things turn
to s#it on my side... and when I say "s#it"... it is breaking my heart.

I set up OM some time back and everything seem to run beautifully a few
glitches with uploading ( I understand there have been some
improvements) but after increasing ram and cpu speed things got to an
acceptable level (running OM 5 - M2). As you can appreciate, due to recent
events, I have needed to revisit the whole online approach of things and
have ran into the following problem:

(Tested with me and a few others students on a "one to one" basis)

When I am initially in a room... everything works as expected, I am able to
move from whiteboard to whiteboard and demonstrate a great class, with
audio, video, pdfs and so on but suddenly my audio and video is
disconnected... I can still see and hear the other participant... but they
can't see or hear me I refresh the page... and everything continues as
normal for a few mins... and my audio and video is disconnected again. This
"seems" to be Kurento related  only (I assume) as I can still interact with
everyone via whiteboard etc.

Based on previous messages that you may see below with Tajuddin, this is
probably related to having a AWS EC2 virtual server... using a "NUMB" "turn
server" (details below in a previous message).

Is there anyone out there that can explain in simple terms... "apples and
bananas"... what I should be doing in order to get things running to at
least a minimal acceptable level?

For reference, I have the following setup (I know that some recommendations
will be to upgrade to OM 5.03... but I am still curious as to the "why"
regarding my current setup and situation).

OM
Version 5.0.0-M2-SNAPSHOT
Revision 85daa3b
Build date 2019-05-13T16:53:23Z

Kurento 6.10.0 bionic kms6

Ubuntu 18.04

Once again, if if hasn't been clear... in this email or others... I am a
simple teacher that thought by opening up a AWS EC2 instance, I could make
a difference... and now even more, given the state of affairs... I am
bumbling over my owns steps trying to get something working... I think I
have even knotted myself up in confusion.

I would appreciate any help on this...  @Tajuddin  @Maxim and at anybody
else.

If you can please... get back in touch with constructive comments or
suggestions... I know you all have a lot going on during this time and I
wish you all the best and good health...

I am more than happy to make myself a personal ambassador of OM after all
of this!

All the best.

Denis



On Tue, May 28, 2019 at 4:04 AM Denis Noctor  wrote:

> Good man Tajuddin. Much appreciated - will check this out in the morning.
> All the best, Denis.
>
> Sent from my iPhone
>
> On May 28, 2019, at 2:49 AM, Tajuddin Bennur  wrote:
>
> Hi Denis,
>
> Apologies for the late reply.
>
> To answer your question, and the steps which I followed are as follows,
> which are most similar to the steps which you shared in your email.
>
> As per instructions are given in the "
> https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html#installation-stun-turn;
> document,
>
> 1. I opened all the UDP ports in my security group.
> 2. Then I registered to the NUMB server to get the username and password.
> 3. To configure a TURN server in KMS, uncommented the following lines in
> the WebRtcEndpoint configuration file, located at
> /etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini
>
> turnURL=:@:
>
> Following details are used in the server
>
> turnURL=:@158.69.221.198:3478
>
> 4. And restarted the Kurento server.
>
>
> Thus my Mic and Audio issue resolved.
>
>
> On Thu, May 23, 2019 at 1:51 PM Denis Noctor 
> wrote:
>
>> Hi there Tajuddin (and everyone else),
>>
>> Would you be kind enough to go through step by step the process you went
>> through to solve your problem.
>>
>> I have gone through all the installation processes of installing
>> everything on an AWS EC2 instance (with Ubuntu 18.04.2 LTS). At first
>> glance everything seemed to be working fine until I realized that when 2
>> users were logged on in a room, they could see their own camera but could
>> not see the other participants screen (this applies to audio also).
>>
>> At first I thought this might be down to how I installed everything but
>> having read most (if not all the treads), I came across the following query
>> which suggests a Turn Server is required... (
>> https://issues.apache.org/jira/browse/OPENMEETINGS-2066 ) According
>> to the Kurento 

Re: Related to Mice and Audio issue in openmeetings

[R. Scholz]

Hello Tajuddin,

to configure the kurento as a TURN-Server you wrote that you only 
uncomment this one line in the WebRtcEndpoint.conf.ini.


Can you tell me which parameter you use for:





This time I use my Kurento and my OM5 as User root.
(When I use with "nobody" is not starts under my Ubuntu 18.04)

In this case my conf-line looks like:
turnURL=root:secret@46.242.69.221:

Is this right? Or what I misunderstood?

With best regards,

René




Am 28.05.2019 um 09:49 schrieb Tajuddin Bennur:

Hi Denis,

Apologies for the late reply.

To answer your question, and the steps which I followed are 
as follows, which are most similar to the steps which you shared in 
your email.


As per instructions are given in the 
"https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html#installation-stun-turn; 
document,


1. I opened all the UDP ports in my security group.
2. Then I registered to the NUMB server to get the username and password.
3. To configure a TURN server in KMS, uncommented the following lines 
in the WebRtcEndpoint configuration file, located at 
/etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini


turnURL=:@:

Following details are used in the server

turnURL=:@158.69.221.198:3478 



4. And restarted the Kurento server.


Thus my Mic and Audio issue resolved.


On Thu, May 23, 2019 at 1:51 PM Denis Noctor > wrote:


Hi there Tajuddin (and everyone else),

Would you be kind enough to go through step by step the process
you went through to solve your problem.

I have gone through all the installation processes of installing
everything on an AWS EC2 instance (with Ubuntu 18.04.2 LTS). At
first glance everything seemed to be working fine until I realized
that when 2 users were logged on in a room, they could see their
own camera but could not see the other participants screen (this
applies to audio also).

At first I thought this might be down to how I installed
everything but having read most (if not all the treads), I came
across the following query which suggests a Turn Server is
required... (
https://issues.apache.org/jira/browse/OPENMEETINGS-2066 )
According to the Kurento documentation (
https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html   )
If Kurento Media Server, its Application Server, or any of the
clients are located behind a NAT
,
you need to use a STUN
 or
a TURN
 
server
in order to achieve NAT traversal

.
I tried the suggest TURN settings using NUMB (after registering a
user name and password), but with no joy, still have the same problem.

Finally on a separate matter I noticed there are 9 versions of
Alvaro's instructions for setting up openmeetings on Ubuntu 18.04
LTS  - versions 1 to 7 make reference to DOCKER 8 and 9 don't.
Excuse my ignorance but does that mean it is no longer require.
All versions contain the same date (25-3-2019).

Any help would be appreciate.

All the best.

Denis



--
//
*/Thanks & Regards,/*
*/Tajuddin Bennur/*

Re: Related to Mice and Audio issue in openmeetings

[Maxim Solodovnik]

I'm trying to avoid external servers during installation (and wasn't aware
of "NUMB server" existence) :)


On Tue, 28 May 2019 at 14:59, Tajuddin Bennur  wrote:

> Hi Denis,
>
> Apologies for the late reply.
>
> To answer your question, and the steps which I followed are as follows,
> which are most similar to the steps which you shared in your email.
>
> As per instructions are given in the "
> https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html#installation-stun-turn;
> document,
>
> 1. I opened all the UDP ports in my security group.
> 2. Then I registered to the NUMB server to get the username and password.
> 3. To configure a TURN server in KMS, uncommented the following lines in
> the WebRtcEndpoint configuration file, located at
> /etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini
>
> turnURL=:@:
>
> Following details are used in the server
>
> turnURL=:@158.69.221.198:3478
>
> 4. And restarted the Kurento server.
>
>
> Thus my Mic and Audio issue resolved.
>
>
> On Thu, May 23, 2019 at 1:51 PM Denis Noctor 
> wrote:
>
>> Hi there Tajuddin (and everyone else),
>>
>> Would you be kind enough to go through step by step the process you went
>> through to solve your problem.
>>
>> I have gone through all the installation processes of installing
>> everything on an AWS EC2 instance (with Ubuntu 18.04.2 LTS). At first
>> glance everything seemed to be working fine until I realized that when 2
>> users were logged on in a room, they could see their own camera but could
>> not see the other participants screen (this applies to audio also).
>>
>> At first I thought this might be down to how I installed everything but
>> having read most (if not all the treads), I came across the following query
>> which suggests a Turn Server is required... (
>> https://issues.apache.org/jira/browse/OPENMEETINGS-2066 ) According
>> to the Kurento documentation (
>> https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html   )
>>   If Kurento Media Server, its Application Server, or any of the clients
>> are located behind a NAT
>> ,
>> you need to use a STUN
>>  or
>> a TURN
>>  server
>> in order to achieve NAT traversal
>> 
>> .  I tried the suggest TURN settings using NUMB (after registering a
>> user name and password), but with no joy, still have the same problem.
>>
>> Finally on a separate matter I noticed there are 9 versions of Alvaro's
>> instructions for setting up openmeetings on Ubuntu 18.04 LTS  - versions 1
>> to 7 make reference to DOCKER 8 and 9 don't. Excuse my ignorance but
>> does that mean it is no longer require. All versions contain the same date
>> (25-3-2019).
>>
>> Any help would be appreciate.
>>
>> All the best.
>>
>> Denis
>>
>
>
> --
> *Thanks & Regards,*
> *Tajuddin Bennur*
>


-- 
WBR
Maxim aka solomax

Re: Related to Mice and Audio issue in openmeetings

[Tajuddin Bennur]

Hi Denis,

Apologies for the late reply.

To answer your question, and the steps which I followed are as follows,
which are most similar to the steps which you shared in your email.

As per instructions are given in the "
https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html#installation-stun-turn;
document,

1. I opened all the UDP ports in my security group.
2. Then I registered to the NUMB server to get the username and password.
3. To configure a TURN server in KMS, uncommented the following lines in
the WebRtcEndpoint configuration file, located at
/etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini

turnURL=:@:

Following details are used in the server

turnURL=:@158.69.221.198:3478

4. And restarted the Kurento server.


Thus my Mic and Audio issue resolved.


On Thu, May 23, 2019 at 1:51 PM Denis Noctor  wrote:

> Hi there Tajuddin (and everyone else),
>
> Would you be kind enough to go through step by step the process you went
> through to solve your problem.
>
> I have gone through all the installation processes of installing
> everything on an AWS EC2 instance (with Ubuntu 18.04.2 LTS). At first
> glance everything seemed to be working fine until I realized that when 2
> users were logged on in a room, they could see their own camera but could
> not see the other participants screen (this applies to audio also).
>
> At first I thought this might be down to how I installed everything but
> having read most (if not all the treads), I came across the following query
> which suggests a Turn Server is required... (
> https://issues.apache.org/jira/browse/OPENMEETINGS-2066 ) According
> to the Kurento documentation (
> https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html   )
>   If Kurento Media Server, its Application Server, or any of the clients
> are located behind a NAT
> ,
> you need to use a STUN
>  or
> a TURN
>  server
> in order to achieve NAT traversal
> 
> .  I tried the suggest TURN settings using NUMB (after registering a user
> name and password), but with no joy, still have the same problem.
>
> Finally on a separate matter I noticed there are 9 versions of Alvaro's
> instructions for setting up openmeetings on Ubuntu 18.04 LTS  - versions 1
> to 7 make reference to DOCKER 8 and 9 don't. Excuse my ignorance but
> does that mean it is no longer require. All versions contain the same date
> (25-3-2019).
>
> Any help would be appreciate.
>
> All the best.
>
> Denis
>


-- 
*Thanks & Regards,*
*Tajuddin Bennur*

Re: Related to Mice and Audio issue in openmeetings

[Maxim Solodovnik]

Hello Denis,

Initially it was impossible to run Kurento on Ubuntu 18 without Docker
Later they perform 18.04 compatible release, so right now Docker is not
required

According to stun/turn server: this link
https://stackoverflow.com/questions/35766382/coturn-how-to-use-turn-rest-api
helps
me a lot
I was able to set up turn server :)

On Thu, 23 May 2019 at 15:21, Denis Noctor  wrote:

> Hi there Tajuddin (and everyone else),
>
> Would you be kind enough to go through step by step the process you went
> through to solve your problem.
>
> I have gone through all the installation processes of installing
> everything on an AWS EC2 instance (with Ubuntu 18.04.2 LTS). At first
> glance everything seemed to be working fine until I realized that when 2
> users were logged on in a room, they could see their own camera but could
> not see the other participants screen (this applies to audio also).
>
> At first I thought this might be down to how I installed everything but
> having read most (if not all the treads), I came across the following query
> which suggests a Turn Server is required... (
> https://issues.apache.org/jira/browse/OPENMEETINGS-2066 ) According
> to the Kurento documentation (
> https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html   )
>   If Kurento Media Server, its Application Server, or any of the clients
> are located behind a NAT
> ,
> you need to use a STUN
>  or
> a TURN
>  server
> in order to achieve NAT traversal
> 
> .  I tried the suggest TURN settings using NUMB (after registering a user
> name and password), but with no joy, still have the same problem.
>
> Finally on a separate matter I noticed there are 9 versions of Alvaro's
> instructions for setting up openmeetings on Ubuntu 18.04 LTS  - versions 1
> to 7 make reference to DOCKER 8 and 9 don't. Excuse my ignorance but
> does that mean it is no longer require. All versions contain the same date
> (25-3-2019).
>
> Any help would be appreciate.
>
> All the best.
>
> Denis
>


-- 
WBR
Maxim aka solomax

Re: Related to Mice and Audio issue in openmeetings

[Denis Noctor]

Hi there Tajuddin (and everyone else),

Would you be kind enough to go through step by step the process you went
through to solve your problem.

I have gone through all the installation processes of installing everything
on an AWS EC2 instance (with Ubuntu 18.04.2 LTS). At first glance
everything seemed to be working fine until I realized that when 2 users
were logged on in a room, they could see their own camera but could not see
the other participants screen (this applies to audio also).

At first I thought this might be down to how I installed everything but
having read most (if not all the treads), I came across the following query
which suggests a Turn Server is required... (
https://issues.apache.org/jira/browse/OPENMEETINGS-2066 ) According to
the Kurento documentation (
https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html   )If
Kurento Media Server, its Application Server, or any of the clients are
located behind a NAT
, you
need to use a STUN
 or a
TURN 
server
in order to achieve NAT traversal

.  I tried the suggest TURN settings using NUMB (after registering a user
name and password), but with no joy, still have the same problem.

Finally on a separate matter I noticed there are 9 versions of Alvaro's
instructions for setting up openmeetings on Ubuntu 18.04 LTS  - versions 1
to 7 make reference to DOCKER 8 and 9 don't. Excuse my ignorance but
does that mean it is no longer require. All versions contain the same date
(25-3-2019).

Any help would be appreciate.

All the best.

Denis

Re: Related to Mice and Audio issue in openmeetings

[Maxim Solodovnik]

Thanks a lot for reporting back

and sorry for the late response
Glad everything works as expected :)

On Tue, 21 May 2019 at 13:50, Tajuddin Bennur <
tajuddi...@paradisosolutions.com> wrote:

> Hi All,
>
> My issue has been resolved.
>
> I have missed the step of configuring the TURN server details in the "
> /etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini".
>
> I followed the steps given in "
> https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html#installation-stun-turn
> ".
>
> This resolved my issue.
>
> Thank you.
>
> On Mon, May 20, 2019 at 2:39 PM Tajuddin Bennur <
> tajuddi...@paradisosolutions.com> wrote:
>
>> Hello Team,
>>
>> I have installed the openmeeting server on the AWS EC2 instance on Ubuntu
>> 18.04 server.
>>
>> *The details of the packages I installed are:*
>> openmeetings =  5.0.0-M1
>> Kurento-media-server version = 6.10.0-0kurento1.18.04
>> ghostscript = 9.26~dfsg+0-0ubuntu0.18.04
>> *My Issue is:*
>> When creating a conference room in the openmeeting, users are not able to
>> talk with each other. Mic and speakers are not working.
>> When any user enters into the room the browser asks for the microphone
>> permission, still, after giving the permission, other users are unable to
>> hear the voice.
>>
>>
>> Please help me to resolve this issue.
>>
>> Regards
>>
>
> Tajuddin Bennur
>
>>
>>
>

-- 
WBR
Maxim aka solomax

Re: Related to Mice and Audio issue in openmeetings

[Tajuddin Bennur]

Hi All,

My issue has been resolved.

I have missed the step of configuring the TURN server details in the "
/etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini".

I followed the steps given in "
https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html#installation-stun-turn
".

This resolved my issue.

Thank you.

On Mon, May 20, 2019 at 2:39 PM Tajuddin Bennur <
tajuddi...@paradisosolutions.com> wrote:

> Hello Team,
>
> I have installed the openmeeting server on the AWS EC2 instance on Ubuntu
> 18.04 server.
>
> *The details of the packages I installed are:*
> openmeetings =  5.0.0-M1
> Kurento-media-server version = 6.10.0-0kurento1.18.04
> ghostscript = 9.26~dfsg+0-0ubuntu0.18.04
> *My Issue is:*
> When creating a conference room in the openmeeting, users are not able to
> talk with each other. Mic and speakers are not working.
> When any user enters into the room the browser asks for the microphone
> permission, still, after giving the permission, other users are unable to
> hear the voice.
>
>
> Please help me to resolve this issue.
>
> Regards
>

Tajuddin Bennur

>
>

Related to Mice and Audio issue in openmeetings

[Tajuddin Bennur]

Hello Team,

I have installed the openmeeting server on the AWS EC2 instance on Ubuntu
18.04 server.

*The details of the packages I installed are:*
openmeetings =  5.0.0-M1
Kurento-media-server version = 6.10.0-0kurento1.18.04
ghostscript = 9.26~dfsg+0-0ubuntu0.18.04
*My Issue is:*
When creating a conference room in the openmeeting, users are not able to
talk with each other. Mic and speakers are not working.
When any user enters into the room the browser asks for the microphone
permission, still, after giving the permission, other users are unable to
hear the voice.


Please help me to resolve this issue.

Regards

-- 



*Tajuddin Bennur*

PHP Developer

Skype: tajuddin.b_paradiso





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