Hi there Hosch, my gut reaction is that this is down to the turn server setup I have... but I could be wrong. I am hoping that if there is someone out there that has managed to setup a perfectly working model... that they might share... and explain it in simple terms from A to Z... after the initial installation prerequisites. It is 3am on this side, so I will put my head down for a few hours... but hopefully will wake up to a plethora of suggestions... look after yourself too. Talk soon... and thanks for reaching out! All the best. Denis.
Sent from my iPhone > On Mar 20, 2020, at 2:45 AM, Stefan Kühl <ste...@quatrekuehl.eu> wrote: > > Morning! > > Denis, could please explain how you are going to connect to OM? Is it > possible that these problems are caused by network issues? > I've got this by myself yesterday evening in a class with 7 other students. > Couldn't find anything in kurento or om logs. I suggested that I just run in > little disconnections in private network or provider connections?! > > Greetings and stay healthy everyone! > > > > Hosch > > > > > Am 20.03.2020 09:15, schrieb Denis Noctor: > >> @Tajuddin and anybody else that can help. >> >> Tajuddin, I have been "off grid" for some time and apologies to those I have >> not been able to be in contact with recently. >> >> Hopefully you might be able to provide me with some help. And please forgive >> me if I haven't seen a previous, solution or comment that might help me with >> this problem. >> >> I am adding to a thread that was created by in May of last year (2019)... >> and given the whole Coronavirus issue, I have been forced to look into a >> working version of OpenMeetings, on an AWS instance... before things turn to >> s#it on my side... and when I say "s#it"... it is breaking my heart. >> >> I set up OM some time back and everything seem to run beautifully.... a few >> glitches with uploading ( I understand there have been some >> improvements).... but after increasing ram and cpu speed things got to an >> acceptable level (running OM 5 - M2). As you can appreciate, due to recent >> events, I have needed to revisit the whole online approach of things and >> have ran into the following problem: >> >> (Tested with me and a few others students on a "one to one" basis) >> >> When I am initially in a room... everything works as expected, I am able to >> move from whiteboard to whiteboard and demonstrate a great class, with >> audio, video, pdfs and so on.... but suddenly my audio and video is >> disconnected... I can still see and hear the other participant... but they >> can't see or hear me.... I refresh the page... and everything continues as >> normal for a few mins... and my audio and video is disconnected again. This >> "seems" to be Kurento related only (I assume) as I can still interact with >> everyone via whiteboard etc. >> >> Based on previous messages that you may see below with Tajuddin, this is >> probably related to having a AWS EC2 virtual server... using a "NUMB" "turn >> server" (details below in a previous message). >> >> Is there anyone out there that can explain in simple terms... "apples and >> bananas"... what I should be doing in order to get things running to at >> least a minimal acceptable level? >> >> For reference, I have the following setup (I know that some recommendations >> will be to upgrade to OM 5.03... but I am still curious as to the "why" >> regarding my current setup and situation). >> >> OM >> Version 5.0.0-M2-SNAPSHOT >> Revision 85daa3b >> Build date 2019-05-13T16:53:23Z >> >> Kurento 6.10.0 bionic kms6 >> >> Ubuntu 18.04 >> >> Once again, if if hasn't been clear... in this email or others... I am a >> simple teacher that thought by opening up a AWS EC2 instance, I could make a >> difference... and now even more, given the state of affairs... I am bumbling >> over my owns steps trying to get something working... I think I have even >> knotted myself up in confusion. >> >> I would appreciate any help on this... @Tajuddin @Maxim and at anybody >> else. >> >> If you can.... please... get back in touch with constructive comments or >> suggestions... I know you all have a lot going on during this time and I >> wish you all the best and good health... >> >> I am more than happy to make myself a personal ambassador of OM after all of >> this! >> >> All the best. >> >> Denis >> >> >> >>> On Tue, May 28, 2019 at 4:04 AM Denis Noctor <denisnoc...@gmail.com> wrote: >>> Good man Tajuddin. Much appreciated - will check this out in the morning. >>> All the best, Denis. >>> >>> Sent from my iPhone >>> >>>> On May 28, 2019, at 2:49 AM, Tajuddin Bennur <tajben...@gmail.com> wrote: >>>> >>>> Hi Denis, >>>> >>>> Apologies for the late reply. >>>> >>>> To answer your question, and the steps which I followed are as follows, >>>> which are most similar to the steps which you shared in your email. >>>> >>>> As per instructions are given in the >>>> "https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html#installation-stun-turn"; >>>> document, >>>> >>>> 1. I opened all the UDP ports in my security group. >>>> 2. Then I registered to the NUMB server to get the username and password. >>>> 3. To configure a TURN server in KMS, uncommented the following lines in >>>> the WebRtcEndpoint configuration file, located at >>>> /etc/kurento/modules/kurento/WebRtcEndpoint.conf.ini >>>> turnURL=<user>:<password>@<serverIp>:<serverPort> >>>> Following details are used in the server >>>> turnURL=<myusername>:<mypassword>@158.69.221.198:3478 >>>> 4. And restarted the Kurento server. >>>> >>>> Thus my Mic and Audio issue resolved. >>>> >>>>> On Thu, May 23, 2019 at 1:51 PM Denis Noctor <denisnoc...@gmail.com> >>>>> wrote: >>>>> Hi there Tajuddin (and everyone else), >>>>> >>>>> Would you be kind enough to go through step by step the process you went >>>>> through to solve your problem. >>>>> >>>>> I have gone through all the installation processes of installing >>>>> everything on an AWS EC2 instance (with Ubuntu 18.04.2 LTS). At first >>>>> glance everything seemed to be working fine until I realized that when 2 >>>>> users were logged on in a room, they could see their own camera but could >>>>> not see the other participants screen (this applies to audio also). >>>>> >>>>> At first I thought this might be down to how I installed everything but >>>>> having read most (if not all the treads), I came across the following >>>>> query which suggests a Turn Server is required... ( >>>>> https://issues.apache.org/jira/browse/OPENMEETINGS-2066
 ) According >>>>> to the Kurento documentation ( >>>>> https://doc-kurento.readthedocs.io/en/6.10.0/user/installation.html ) >>>>> If Kurento Media Server, its Application Server, or any of the clients >>>>> are located behind a NAT, you need to use a STUN or a TURN server in >>>>> order to achieve NAT traversal. I tried the suggest TURN settings using >>>>> NUMB (after registering a user name and password), but with no joy, still >>>>> have the same problem. >>>>> >>>>> Finally on a separate matter I noticed there are 9 versions of Alvaro's >>>>> instructions for setting up openmeetings on Ubuntu 18.04 LTS - versions >>>>> 1 to 7 make reference to DOCKER.... 8 and 9 don't. Excuse my ignorance >>>>> but does that mean it is no longer require. All versions contain the same >>>>> date (25-3-2019). >>>>> >>>>> Any help would be appreciate. >>>>> >>>>> All the best. >>>>> >>>>> Denis >>>> >>>> >>>> -- >>>> Thanks & Regards, >>>> Tajuddin Bennur
