RE: SSVM showing alert status
Jake, If it's simply the Secondary Storage which is at alert state, then follow these steps to resolve (its effectively a bug) http://dave.ie/cloudstack-secondarystorage-alarm-on-dashboard/ However if it's your SSVM that is at alert state, the simple thing to do is destroy it and let the system re-create it. If the new SSVM also goes to alert state take a look at https://cwiki.apache.org/confluence/display/CLOUDSTACK/SSVM%2C+templates%2C+Secondary+storage+troubleshooting for more help Regards Geoff Higginbottom D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581 geoff.higginbot...@shapeblue.com -Original Message- From: Kirk Kosinski [mailto:kirkkosin...@gmail.com] Sent: 04 December 2013 05:11 To: users@cloudstack.apache.org Subject: Re: SSVM showing alert status Hi, Jake. Is the SSVM really in Alert state, or is it actually the Secondary Storage share? If the latter is in Alert state it can be ignored. The state of the share is not used or updated and will likely be in Alert state unless you manually update it in the database. Best regards, Kirk On 12/02/2013 01:33 AM, Jake G. wrote: Hi all, My SSVM is showing ALERT as its status. How can I troubleshoot this? Also, Any tips on how to log into the SSVM and CPVM? Thanks, Jake This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.
RE: SSVM showing alert status
Hi Jake, In this case, you need to check multiple things to pinpoint the issue. This document will provide some pointers to get started. https://cwiki.apache.org/confluence/display/CLOUDSTACK/SSVM,+templates,+Secondary+storage+troubleshooting Cheers, Shashi -Original Message- From: Jake G. [mailto:dj_dark_jungl...@yahoo.com] Sent: dinsdag, 03 december, 2013 08:11 To: users@cloudstack.apache.org Subject: Re: SSVM showing alert status I finally figured out how to login. Thanks for the hint that I needed to be on the host where the SSVM is located. That said, I get the error no matter which host the SSVM is on and the alert status does not go away after recreating the SSVM. Result of ssvm-check.sh *No errors found First DNS server is 69.55.167.1 PING 69.55.167.1 (69.55.167.1): 56 data bytes 64 bytes from 69.55.167.1: icmp_seq=0 ttl=62 time=2.911 ms 64 bytes from 69.55.167.1: icmp_seq=1 ttl=62 time=1.426 ms --- 69.55.167.1 ping statistics --- 2 packets transmitted, 2 packets received, 0% packet loss round-trip min/avg/max/stddev = 1.426/2.168/2.911/0.743 ms Good: Can ping DNS server Good: DNS resolves download.cloud.com NFS is currently mounted Mount point is /mnt/SecStorage/4349cbdb-573e-37bb-aa77-ec51eb5ee400 Good: Can write to mount point Mount point is /mnt/SecStorage/252fb5ca-7f32-3da7-af4c-7b8d2f6baab9 Good: Can write to mount point Management server is 10.3.4.50. Checking connectivity. Good: Can connect to management server port 8250 Good: Java process is running Tests Complete. Look for ERROR or WARNING above. On Monday, December 2, 2013 10:07 PM, Shashi Dahal s.da...@leaseweb.com wrote: Hi, Even if you recreate and it shows alert, then you need to first find out the hypervisor where its running, and connect to it locally using the Link Local IP Address shown in the management interface. It is in the format 169.254.x.x Login to the hypervisor as root # ssh -i /root/.ssh/.id_rsa.cloud -p 3922 root@169.254.x.x It's a standard Debian template. Some commands: To check the systemVM version: cat /etc/cloudstack-release To do a basic troubleshooting: /usr/local/cloud/systemvm/ssvm-check.sh You can apt-get install package to install tools to troubleshoot, but when you re-create the systemVM, these packages will be lost. Alert state could be due to networking, or disk-space being full ( logs ) or something went corrupt and the file-system went to read-only mode. All systemVM are safe to be destroyed and they will get re-created again. Cheers, Shashi -Original Message- From: Jake G. [mailto:dj_dark_jungl...@yahoo.com] Sent: maandag, 02 december, 2013 10:33 To: users@cloudstack.apache.org Subject: SSVM showing alert status Hi all, My SSVM is showing ALERT as its status. How can I troubleshoot this? Also, Any tips on how to log into the SSVM and CPVM? Thanks, Jake
Re: SSVM showing alert status
Hi, Jake. Is the SSVM really in Alert state, or is it actually the Secondary Storage share? If the latter is in Alert state it can be ignored. The state of the share is not used or updated and will likely be in Alert state unless you manually update it in the database. Best regards, Kirk On 12/02/2013 01:33 AM, Jake G. wrote: Hi all, My SSVM is showing ALERT as its status. How can I troubleshoot this? Also, Any tips on how to log into the SSVM and CPVM? Thanks, Jake
RE: SSVM showing alert status
This might be helpful for you: https://cwiki.apache.org/confluence/display/CLOUDSTACK/SSVM%2C+templates%2C+Secondary+storage+troubleshooting --Sanjay -Original Message- From: Jake G. [mailto:dj_dark_jungl...@yahoo.com] Sent: Monday, December 2, 2013 3:03 PM To: users@cloudstack.apache.org Subject: SSVM showing alert status Hi all, My SSVM is showing ALERT as its status. How can I troubleshoot this? Also, Any tips on how to log into the SSVM and CPVM? Thanks, Jake
Re: SSVM showing alert status
On 02-Dec-2013, at 3:27 pm, Jake G. dj_dark_jungl...@yahoo.com wrote: Thanks! I read that but I am unable to log in to the server. Port 3922 Connection Refused. Jake, SSVM are stateless. You can destroy them and CloudStack will create a new one in its place. Alternatively, you could try and debug the issue further by attaching a console to it. Regards. -- @shankerbalan M: +91 98860 60539 | O: +91 (80) 67935867 shanker.ba...@shapeblue.com | www.shapeblue.com | Twitter:@shapeblue ShapeBlue Services India LLP, 22nd floor, Unit 2201A, World Trade Centre, Bangalore - 560 055 CloudStack Bootcamp Training on 27/28 November, Bangalore http://www.shapeblue.com/cloudstack-training/ This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.
Re: SSVM showing alert status
I finally figured out how to login. Thanks for the hint that I needed to be on the host where the SSVM is located. That said, I get the error no matter which host the SSVM is on and the alert status does not go away after recreating the SSVM. Result of ssvm-check.sh *No errors found First DNS server is 69.55.167.1 PING 69.55.167.1 (69.55.167.1): 56 data bytes 64 bytes from 69.55.167.1: icmp_seq=0 ttl=62 time=2.911 ms 64 bytes from 69.55.167.1: icmp_seq=1 ttl=62 time=1.426 ms --- 69.55.167.1 ping statistics --- 2 packets transmitted, 2 packets received, 0% packet loss round-trip min/avg/max/stddev = 1.426/2.168/2.911/0.743 ms Good: Can ping DNS server Good: DNS resolves download.cloud.com NFS is currently mounted Mount point is /mnt/SecStorage/4349cbdb-573e-37bb-aa77-ec51eb5ee400 Good: Can write to mount point Mount point is /mnt/SecStorage/252fb5ca-7f32-3da7-af4c-7b8d2f6baab9 Good: Can write to mount point Management server is 10.3.4.50. Checking connectivity. Good: Can connect to management server port 8250 Good: Java process is running Tests Complete. Look for ERROR or WARNING above. On Monday, December 2, 2013 10:07 PM, Shashi Dahal s.da...@leaseweb.com wrote: Hi, Even if you recreate and it shows alert, then you need to first find out the hypervisor where its running, and connect to it locally using the Link Local IP Address shown in the management interface. It is in the format 169.254.x.x Login to the hypervisor as root # ssh -i /root/.ssh/.id_rsa.cloud -p 3922 root@169.254.x.x It's a standard Debian template. Some commands: To check the systemVM version: cat /etc/cloudstack-release To do a basic troubleshooting: /usr/local/cloud/systemvm/ssvm-check.sh You can apt-get install package to install tools to troubleshoot, but when you re-create the systemVM, these packages will be lost. Alert state could be due to networking, or disk-space being full ( logs ) or something went corrupt and the file-system went to read-only mode. All systemVM are safe to be destroyed and they will get re-created again. Cheers, Shashi -Original Message- From: Jake G. [mailto:dj_dark_jungl...@yahoo.com] Sent: maandag, 02 december, 2013 10:33 To: users@cloudstack.apache.org Subject: SSVM showing alert status Hi all, My SSVM is showing ALERT as its status. How can I troubleshoot this? Also, Any tips on how to log into the SSVM and CPVM? Thanks, Jake
