RE: Login issue on new install
Hi Stephan, Wei, Sorry I have been out and just returned today. You are indeed correct, I was entering the incorrect default password thinking it was the correct one and it was just stuck. After clearing cache and entering the correct default password it logged straight in so does appear to be a bug. Thanks for letting me know! Best regards Ian -Original Message- From: Stephan Bienek Sent: 27 May 2024 09:03 To: users@cloudstack.apache.org Subject: Re: Login issue on new install Hi Ian, it sounds exactly like the issue we found last week and opened a github issue for: https://github.com/apache/cloudstack/issues/9123 Once you enter a wrong password, you are stuck in the spinning wheel page. No error message about the wrong password will appear, like in previous versions. Even when you close the browser window/tab and open a new one with the url - you will only see the spinning wheel and no login page. You have to delete browser cache to be able to see the login page again. Seems like a bug. Best regards, Stephan > Wei ZHOU hat am 24.05.2024 19:01 CEST geschrieben: > > > Any "Exception" in the /var/log/cloudstack/management-server log? > > > On Friday, May 24, 2024, Ian Tobin wrote: > > > > > Tried that on different machines > > > > The server loads are also low > > > > > > > > -Original Message- > > From: Wei ZHOU > > Sent: 24 May 2024 17:33 > > To: users@cloudstack.apache.org > > Subject: Re: Login issue on new install > > > > clear browser cache or incognito mode? > > > > > > > > On Friday, May 24, 2024, Ian Tobin wrote: > > > > > Hi, > > > > > > We've just built a new management server (ubtunu 23.04) and db server. > > > Login page loads, enter user and pass, then the login box just > > > spins, it never times out either. > > > > > > Any idea what could be the issue or log to check? > > > > > > Thanks > > > > > > Ian > > > > > > > > > > >
Re: Login issue on new install
Hi Ian, it sounds exactly like the issue we found last week and opened a github issue for: https://github.com/apache/cloudstack/issues/9123 Once you enter a wrong password, you are stuck in the spinning wheel page. No error message about the wrong password will appear, like in previous versions. Even when you close the browser window/tab and open a new one with the url - you will only see the spinning wheel and no login page. You have to delete browser cache to be able to see the login page again. Seems like a bug. Best regards, Stephan > Wei ZHOU hat am 24.05.2024 19:01 CEST geschrieben: > > > Any "Exception" in the /var/log/cloudstack/management-server log? > > > On Friday, May 24, 2024, Ian Tobin wrote: > > > > > Tried that on different machines > > > > The server loads are also low > > > > > > > > -Original Message- > > From: Wei ZHOU > > Sent: 24 May 2024 17:33 > > To: users@cloudstack.apache.org > > Subject: Re: Login issue on new install > > > > clear browser cache or incognito mode? > > > > > > > > On Friday, May 24, 2024, Ian Tobin wrote: > > > > > Hi, > > > > > > We've just built a new management server (ubtunu 23.04) and db server. > > > Login page loads, enter user and pass, then the login box just spins, > > > it never times out either. > > > > > > Any idea what could be the issue or log to check? > > > > > > Thanks > > > > > > Ian > > > > > > > > > > >
Re: Login issue on new install
Any "Exception" in the /var/log/cloudstack/management-server log? On Friday, May 24, 2024, Ian Tobin wrote: > > Tried that on different machines > > The server loads are also low > > > > -Original Message- > From: Wei ZHOU > Sent: 24 May 2024 17:33 > To: users@cloudstack.apache.org > Subject: Re: Login issue on new install > > clear browser cache or incognito mode? > > > > On Friday, May 24, 2024, Ian Tobin wrote: > > > Hi, > > > > We've just built a new management server (ubtunu 23.04) and db server. > > Login page loads, enter user and pass, then the login box just spins, > > it never times out either. > > > > Any idea what could be the issue or log to check? > > > > Thanks > > > > Ian > > > > > > >
RE: Login issue on new install
Tried that on different machines The server loads are also low -Original Message- From: Wei ZHOU Sent: 24 May 2024 17:33 To: users@cloudstack.apache.org Subject: Re: Login issue on new install clear browser cache or incognito mode? On Friday, May 24, 2024, Ian Tobin wrote: > Hi, > > We've just built a new management server (ubtunu 23.04) and db server. > Login page loads, enter user and pass, then the login box just spins, > it never times out either. > > Any idea what could be the issue or log to check? > > Thanks > > Ian > > >
Re: Login issue on new install
clear browser cache or incognito mode? On Friday, May 24, 2024, Ian Tobin wrote: > Hi, > > We've just built a new management server (ubtunu 23.04) and db server. > Login page loads, enter user and pass, then the login box just spins, it > never times out either. > > Any idea what could be the issue or log to check? > > Thanks > > Ian > > >