RE: Login issue on new install

2024-05-27 Thread Ian Tobin
Hi Stephan, Wei,

Sorry I have been out and just returned today.

You are indeed correct, I was entering the incorrect default password thinking 
it was the correct one and it was just stuck. After clearing cache and entering 
the correct default password it logged straight in so does appear to be a bug.

Thanks for letting me know!

Best regards

Ian




-Original Message-
From: Stephan Bienek  
Sent: 27 May 2024 09:03
To: users@cloudstack.apache.org
Subject: Re: Login issue on new install

Hi Ian,

it sounds exactly like the issue we found last week and opened a github issue 
for:
https://github.com/apache/cloudstack/issues/9123

Once you enter a wrong password, you are stuck in the spinning wheel page.
No error message about the wrong password will appear, like in previous 
versions.
Even when you close the browser window/tab and open a new one with the url - 
you will only see the spinning wheel and no login page.

You have to delete browser cache to be able to see the login page again.

Seems like a bug.

Best regards,
Stephan


> Wei ZHOU  hat am 24.05.2024 19:01 CEST geschrieben:
> 
>  
> Any "Exception" in the /var/log/cloudstack/management-server log?
> 
> 
> On Friday, May 24, 2024, Ian Tobin  wrote:
> 
> >
> > Tried that on different machines
> >
> > The server loads are also low
> >
> >
> >
> > -Original Message-
> > From: Wei ZHOU 
> > Sent: 24 May 2024 17:33
> > To: users@cloudstack.apache.org
> > Subject: Re: Login issue on new install
> >
> > clear browser cache or incognito mode?
> >
> >
> >
> > On Friday, May 24, 2024, Ian Tobin  wrote:
> >
> > > Hi,
> > >
> > > We've just built a new management server (ubtunu 23.04) and db server.
> > > Login page loads, enter user and pass, then the login box just 
> > > spins, it never times out either.
> > >
> > > Any idea what could be the issue or log to check?
> > >
> > > Thanks
> > >
> > > Ian
> > >
> > >
> > >
> >



Re: Login issue on new install

2024-05-27 Thread Stephan Bienek
Hi Ian,

it sounds exactly like the issue we found last week and opened a github issue 
for:
https://github.com/apache/cloudstack/issues/9123

Once you enter a wrong password, you are stuck in the spinning wheel page.
No error message about the wrong password will appear, like in previous 
versions.
Even when you close the browser window/tab and open a new one with the url - 
you will only see the spinning wheel and no login page.

You have to delete browser cache to be able to see the login page again.

Seems like a bug.

Best regards,
Stephan


> Wei ZHOU  hat am 24.05.2024 19:01 CEST geschrieben:
> 
>  
> Any "Exception" in the /var/log/cloudstack/management-server log?
> 
> 
> On Friday, May 24, 2024, Ian Tobin  wrote:
> 
> >
> > Tried that on different machines
> >
> > The server loads are also low
> >
> >
> >
> > -Original Message-
> > From: Wei ZHOU 
> > Sent: 24 May 2024 17:33
> > To: users@cloudstack.apache.org
> > Subject: Re: Login issue on new install
> >
> > clear browser cache or incognito mode?
> >
> >
> >
> > On Friday, May 24, 2024, Ian Tobin  wrote:
> >
> > > Hi,
> > >
> > > We've just built a new management server (ubtunu 23.04) and db server.
> > > Login page loads, enter user and pass, then the login box just spins,
> > > it never times out either.
> > >
> > > Any idea what could be the issue or log to check?
> > >
> > > Thanks
> > >
> > > Ian
> > >
> > >
> > >
> >


Re: Login issue on new install

2024-05-24 Thread Wei ZHOU
Any "Exception" in the /var/log/cloudstack/management-server log?


On Friday, May 24, 2024, Ian Tobin  wrote:

>
> Tried that on different machines
>
> The server loads are also low
>
>
>
> -Original Message-
> From: Wei ZHOU 
> Sent: 24 May 2024 17:33
> To: users@cloudstack.apache.org
> Subject: Re: Login issue on new install
>
> clear browser cache or incognito mode?
>
>
>
> On Friday, May 24, 2024, Ian Tobin  wrote:
>
> > Hi,
> >
> > We've just built a new management server (ubtunu 23.04) and db server.
> > Login page loads, enter user and pass, then the login box just spins,
> > it never times out either.
> >
> > Any idea what could be the issue or log to check?
> >
> > Thanks
> >
> > Ian
> >
> >
> >
>


RE: Login issue on new install

2024-05-24 Thread Ian Tobin

Tried that on different machines

The server loads are also low



-Original Message-
From: Wei ZHOU  
Sent: 24 May 2024 17:33
To: users@cloudstack.apache.org
Subject: Re: Login issue on new install

clear browser cache or incognito mode?



On Friday, May 24, 2024, Ian Tobin  wrote:

> Hi,
>
> We've just built a new management server (ubtunu 23.04) and db server.
> Login page loads, enter user and pass, then the login box just spins, 
> it never times out either.
>
> Any idea what could be the issue or log to check?
>
> Thanks
>
> Ian
>
>
>


Re: Login issue on new install

2024-05-24 Thread Wei ZHOU
clear browser cache or incognito mode?



On Friday, May 24, 2024, Ian Tobin  wrote:

> Hi,
>
> We've just built a new management server (ubtunu 23.04) and db server.
> Login page loads, enter user and pass, then the login box just spins, it
> never times out either.
>
> Any idea what could be the issue or log to check?
>
> Thanks
>
> Ian
>
>
>