Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-17 Thread Gordon Burgess-Parker 

On 15/09/15 21:43, libreoffice-ml.mbou...@spamgourmet.com wrote:



I use Mozilla SeaMonkey 2.33.1 (based on Firefox 36),
Mark.



And LO, so why are you bothering with Windows? Install Linux!

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Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-17 Thread Tom Williams 
On 09/16/2015 01:39 PM, Ady Ady wrote:
> On Wed, Sep 16, 2015 at 10:53 PM,
>  wrote:
>> Simos Xenitellis wrote:
>>> (obviously we are off-topic)
>>>
>>> On Wed, Sep 16, 2015 at 8:46 PM, 
>>> wrote:
>>>
 Tom Williams wrote:

> On 09/15/2015 01:43 PM, libreoffice-ml.mbou...@spamgourmet.com wrote:
>
>> Ady Ady wrote:
>>
>>> Hello Users of LibreOffice,
>>>
>>> Once in a while I visit the Release Plan wiki page,
>>> https://wiki.documentfoundation.org/ReleasePlan
>>>
>>>From that wiki page, I recently tried to visit the "5.0.2" -> "RC1"
>>> page (more than once), but my OS hangs when I click on the relevant
>>> link.
>>>
>>> Of course, it could be just a coincidence. I am reluctant to try to
>>> reach these pages again, especially considering that every new wiki
>>> page in the series is based on the prior one.
>>>
>>> I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9
>>> and Mozilla Firefox 40.0.3, all updated.
>>>
>>> The strange behavior happened with both web browsers.
>>>
>>> I don't know whether some security tool being in use (e.g. Avast)
>>> might be relevant.
>>>
>>> I wanted to share this unusual experience, in case someone else
>>> happens to see it too (or something similar, or at least uncommon),
>>> and/or maybe it might be worth someone checking the source of these
>>> wiki pages (and their related nested templates).
>>>
>>> I am aware that this behavior (hanging OS) would be considered
>>> "unlikely to be triggered by some wiki page". The fact that it
>>> happened to me more than once while following the same links (but
>>> nowhere else) pushed me to at least comment on it.
>>>
>> Interesting... I don't see a problem with that page at the moment.
>> However, since mid July I have been experiencing occasional OS hangs
>> which seem to be triggered by visiting certain web pages or sometimes
>> scrolling down the page slightly even after it's been loaded for a
>> while. Revisiting the same page doesn't necessarily trigger another
>> hang, but some pages seem to be more prone to it than others.
>>
>> I use Windows Vista Business 32-bit, Mozilla SeaMonkey 2.33.1 (based
>> on Firefox 36), Avast antivirus.
>>
>> One site (www.discount-electrical.co.uk) seemed to be particularly
>> troublesome. At one point I couldn't even add a few items to the
>> shopping cart and check out before the OS hung. Hangs seemed to be
>> less frequent using Chrome instead, but I did still get a few. I
>> didn't try IE.
>>
>> I haven't had so much trouble since mid August, but then again I
>> haven't been visiting the sites which seemed to be triggering the
>> problem so much lately either. Still get a couple of unexplained hangs
>> a week though.
>>
>> I can't be certain that visiting the web sites is/was the trigger, or
>> whether that's just coincidental. As you say, it does seem unlikely!
>> If anything, I'd suspect some interaction with a Windows update or
>> perhaps Flash or Avast, since I'd just got back from holiday and
>> installed a load of updates just before the problems started. Another
>> possibility for me is overheating or failing hardware (this is a 9
>> year old laptop so getting on a bit!) but I haven't got around to
>> investigating further.
>>
>> Mark.
>>
>>
>> So, when the problem happens for you, what do you do to recover?  How
>> do
> you get the system working again?  Have you checked the Windows Event
> Viewer for log messages?  There might be a log message around the time
> the system hangs.
>
> Peace..
>
> "The Other"  Tom
>
 For me the whole OS completely hangs and I have to kill the power (press
 and hold power button for a few seconds). Ctrl+Alt+Del does nothing,
 mouse
 pointer doesn't move, and num lock / caps lock don't respond (they often
 at
 least toggle the keyboard lights even if nothing else responds; in this
 case even that stops responding).

 I haven't got around to investigating thoroughly, but things I have tried
 include:
 - Just leaving it for over half an hour to see if it would start
 responding again; it didn't.
 - Checking event logs; there's nothing obviously relevant, except the
 expected complaints during the next startup related to not having been
 shut
 down properly.
 - Keeping Task Manager / Sysinternals Process Explorer open before it
 hangs, but there's no obvious peak in processor or memory usage, or any
 particular process's activity - but they might just not get a chance to
 update the display when it does hang.
 - Some of the memory and CPU load tests from

Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-17 Thread libreoffice-ml . mbourne 

Gordon Burgess-Parker wrote:

On 15/09/15 21:43, libreoffice-ml.mbou...@spamgourmet.com wrote:



I use Mozilla SeaMonkey 2.33.1 (based on Firefox 36),
Mark.



And LO, so why are you bothering with Windows? Install Linux!


The main limiting factor is time. Installing Linux is relatively easy; 
getting everything else I currently use to work, or finding 
alternatives, is rather more time consuming - there's a good deal more 
than just a web browser and office suite! Some software and hardware I 
use doesn't work with Linux, or at least didn't when I last tried.


I used to dual boot with Linux about 10 years ago, but never got around 
to setting it up on my current laptop. Support for some things has 
probably improved since then, but there are some things which I doubt 
will ever be well supported (Sony SonicStage and NetMD player in 
particular comes to mind). When I have time, I'll give it another shot, 
but then I've been saying that for the last 10 years...


Mark.


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Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-16 Thread Simos Xenitellis 
On Tue, Sep 15, 2015 at 3:48 PM, Ady Ady  wrote:

>  Hello Users of LibreOffice,
>
> Once in a while I visit the Release Plan wiki page,
>  https://wiki.documentfoundation.org/ReleasePlan
>
> From that wiki page, I recently tried to visit the "5.0.2" -> "RC1"
> page (more than once), but my OS hangs when I click on the relevant
> link.
>
>
What is important here, is whether just the browser hangs or the whole
operating system (Windows) hangs.
If you can switch to other programs with Alt-Tab, then it is just a browser
that got stuck and somewhat less severe in a security sense.

When a web page can make a computer hang, then it is quite valuable to
security researchers
to identify and isolate the HTML code that causes this result.
In security terms, this is called a Denial of Service (DOS).
If the real underlying cause is something called a "memory corruption",
then it might be possible for attackers to adjust the HTML code
so that they can infect a computer. If someone can do the analysis,
then they pay money for those things in the security industry
(for example, https://www.google.gr/about/appsecurity/chrome-rewards/).

From your description below, it is more likely related to Avast (since both
Firefox and IE are affected).
To narrow down, you can disable Avast and try to visit the page again.
If your computer hangs even with Avast disabled, then please share that
with us ;-).

If your computer is OK with Avast disabled, then obviously the problem is
with Avast.
Avast has a "bug bounty" program and they pay at least $400 when you report
them bugs.
See more at https://www.avast.com/bug-bounty

Thanks,
Simos

Of course, it could be just a coincidence. I am reluctant to try to
> reach these pages again, especially considering that every new wiki
> page in the series is based on the prior one.
>
> I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9
> and Mozilla Firefox 40.0.3, all updated.
>
> The strange behavior happened with both web browsers.
>
> I don't know whether some security tool being in use (e.g. Avast)
> might be relevant.
>
> I wanted to share this unusual experience, in case someone else
> happens to see it too (or something similar, or at least uncommon),
> and/or maybe it might be worth someone checking the source of these
> wiki pages (and their related nested templates).
>
> I am aware that this behavior (hanging OS) would be considered
> "unlikely to be triggered by some wiki page". The fact that it
> happened to me more than once while following the same links (but
> nowhere else) pushed me to at least comment on it.
>
> TIA,
> Ady.
>
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> Problems?
> http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
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> deleted
>

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Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-16 Thread Simos Xenitellis 
(obviously we are off-topic)

On Wed, Sep 16, 2015 at 8:46 PM, 
wrote:

> Tom Williams wrote:
>
>> On 09/15/2015 01:43 PM, libreoffice-ml.mbou...@spamgourmet.com wrote:
>>
>>> Ady Ady wrote:
>>>
Hello Users of LibreOffice,

 Once in a while I visit the Release Plan wiki page,
https://wiki.documentfoundation.org/ReleasePlan

   From that wiki page, I recently tried to visit the "5.0.2" -> "RC1"
 page (more than once), but my OS hangs when I click on the relevant
 link.

 Of course, it could be just a coincidence. I am reluctant to try to
 reach these pages again, especially considering that every new wiki
 page in the series is based on the prior one.

 I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9
 and Mozilla Firefox 40.0.3, all updated.

 The strange behavior happened with both web browsers.

 I don't know whether some security tool being in use (e.g. Avast)
 might be relevant.

 I wanted to share this unusual experience, in case someone else
 happens to see it too (or something similar, or at least uncommon),
 and/or maybe it might be worth someone checking the source of these
 wiki pages (and their related nested templates).

 I am aware that this behavior (hanging OS) would be considered
 "unlikely to be triggered by some wiki page". The fact that it
 happened to me more than once while following the same links (but
 nowhere else) pushed me to at least comment on it.

>>>
>>> Interesting... I don't see a problem with that page at the moment.
>>> However, since mid July I have been experiencing occasional OS hangs
>>> which seem to be triggered by visiting certain web pages or sometimes
>>> scrolling down the page slightly even after it's been loaded for a
>>> while. Revisiting the same page doesn't necessarily trigger another
>>> hang, but some pages seem to be more prone to it than others.
>>>
>>> I use Windows Vista Business 32-bit, Mozilla SeaMonkey 2.33.1 (based
>>> on Firefox 36), Avast antivirus.
>>>
>>> One site (www.discount-electrical.co.uk) seemed to be particularly
>>> troublesome. At one point I couldn't even add a few items to the
>>> shopping cart and check out before the OS hung. Hangs seemed to be
>>> less frequent using Chrome instead, but I did still get a few. I
>>> didn't try IE.
>>>
>>> I haven't had so much trouble since mid August, but then again I
>>> haven't been visiting the sites which seemed to be triggering the
>>> problem so much lately either. Still get a couple of unexplained hangs
>>> a week though.
>>>
>>> I can't be certain that visiting the web sites is/was the trigger, or
>>> whether that's just coincidental. As you say, it does seem unlikely!
>>> If anything, I'd suspect some interaction with a Windows update or
>>> perhaps Flash or Avast, since I'd just got back from holiday and
>>> installed a load of updates just before the problems started. Another
>>> possibility for me is overheating or failing hardware (this is a 9
>>> year old laptop so getting on a bit!) but I haven't got around to
>>> investigating further.
>>>
>>> Mark.
>>>
>>>
>>> So, when the problem happens for you, what do you do to recover?  How do
>> you get the system working again?  Have you checked the Windows Event
>> Viewer for log messages?  There might be a log message around the time
>> the system hangs.
>>
>> Peace..
>>
>> "The Other"  Tom
>>
>
> For me the whole OS completely hangs and I have to kill the power (press
> and hold power button for a few seconds). Ctrl+Alt+Del does nothing, mouse
> pointer doesn't move, and num lock / caps lock don't respond (they often at
> least toggle the keyboard lights even if nothing else responds; in this
> case even that stops responding).
>
> I haven't got around to investigating thoroughly, but things I have tried
> include:
> - Just leaving it for over half an hour to see if it would start
> responding again; it didn't.
> - Checking event logs; there's nothing obviously relevant, except the
> expected complaints during the next startup related to not having been shut
> down properly.
> - Keeping Task Manager / Sysinternals Process Explorer open before it
> hangs, but there's no obvious peak in processor or memory usage, or any
> particular process's activity - but they might just not get a chance to
> update the display when it does hang.
> - Some of the memory and CPU load tests from www.ultimatebootcd.com, but
> they didn't reveal anything and didn't hang.
>
> Can't actually remember whether I checked the disk for errors, I think I
> did but may be worth doing again.
>
> At some point when I have enough time I'll get the lid off and check fans,
> heatsinks, etc. I'm half expecting to find dust or spiders clogging things
> up...
>
>
The common thing with Ady is that you both have the Avast Antivirus. An
antivirus runs as a "system service" on Windows,

Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-16 Thread libreoffice-ml . mbourne 

Tom Williams wrote:

On 09/15/2015 01:43 PM, libreoffice-ml.mbou...@spamgourmet.com wrote:

Ady Ady wrote:

   Hello Users of LibreOffice,

Once in a while I visit the Release Plan wiki page,
   https://wiki.documentfoundation.org/ReleasePlan

  From that wiki page, I recently tried to visit the "5.0.2" -> "RC1"
page (more than once), but my OS hangs when I click on the relevant
link.

Of course, it could be just a coincidence. I am reluctant to try to
reach these pages again, especially considering that every new wiki
page in the series is based on the prior one.

I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9
and Mozilla Firefox 40.0.3, all updated.

The strange behavior happened with both web browsers.

I don't know whether some security tool being in use (e.g. Avast)
might be relevant.

I wanted to share this unusual experience, in case someone else
happens to see it too (or something similar, or at least uncommon),
and/or maybe it might be worth someone checking the source of these
wiki pages (and their related nested templates).

I am aware that this behavior (hanging OS) would be considered
"unlikely to be triggered by some wiki page". The fact that it
happened to me more than once while following the same links (but
nowhere else) pushed me to at least comment on it.


Interesting... I don't see a problem with that page at the moment.
However, since mid July I have been experiencing occasional OS hangs
which seem to be triggered by visiting certain web pages or sometimes
scrolling down the page slightly even after it's been loaded for a
while. Revisiting the same page doesn't necessarily trigger another
hang, but some pages seem to be more prone to it than others.

I use Windows Vista Business 32-bit, Mozilla SeaMonkey 2.33.1 (based
on Firefox 36), Avast antivirus.

One site (www.discount-electrical.co.uk) seemed to be particularly
troublesome. At one point I couldn't even add a few items to the
shopping cart and check out before the OS hung. Hangs seemed to be
less frequent using Chrome instead, but I did still get a few. I
didn't try IE.

I haven't had so much trouble since mid August, but then again I
haven't been visiting the sites which seemed to be triggering the
problem so much lately either. Still get a couple of unexplained hangs
a week though.

I can't be certain that visiting the web sites is/was the trigger, or
whether that's just coincidental. As you say, it does seem unlikely!
If anything, I'd suspect some interaction with a Windows update or
perhaps Flash or Avast, since I'd just got back from holiday and
installed a load of updates just before the problems started. Another
possibility for me is overheating or failing hardware (this is a 9
year old laptop so getting on a bit!) but I haven't got around to
investigating further.

Mark.



So, when the problem happens for you, what do you do to recover?  How do
you get the system working again?  Have you checked the Windows Event
Viewer for log messages?  There might be a log message around the time
the system hangs.

Peace..

"The Other"  Tom


For me the whole OS completely hangs and I have to kill the power (press 
and hold power button for a few seconds). Ctrl+Alt+Del does nothing, 
mouse pointer doesn't move, and num lock / caps lock don't respond (they 
often at least toggle the keyboard lights even if nothing else responds; 
in this case even that stops responding).


I haven't got around to investigating thoroughly, but things I have 
tried include:
- Just leaving it for over half an hour to see if it would start 
responding again; it didn't.
- Checking event logs; there's nothing obviously relevant, except the 
expected complaints during the next startup related to not having been 
shut down properly.
- Keeping Task Manager / Sysinternals Process Explorer open before it 
hangs, but there's no obvious peak in processor or memory usage, or any 
particular process's activity - but they might just not get a chance to 
update the display when it does hang.
- Some of the memory and CPU load tests from www.ultimatebootcd.com, but 
they didn't reveal anything and didn't hang.


Can't actually remember whether I checked the disk for errors, I think I 
did but may be worth doing again.


At some point when I have enough time I'll get the lid off and check 
fans, heatsinks, etc. I'm half expecting to find dust or spiders 
clogging things up...


Mark.


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Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-16 Thread libreoffice-ml . mbourne 

Simos Xenitellis wrote:

(obviously we are off-topic)

On Wed, Sep 16, 2015 at 8:46 PM, 
wrote:


Tom Williams wrote:


On 09/15/2015 01:43 PM, libreoffice-ml.mbou...@spamgourmet.com wrote:


Ady Ady wrote:


Hello Users of LibreOffice,

Once in a while I visit the Release Plan wiki page,
https://wiki.documentfoundation.org/ReleasePlan

   From that wiki page, I recently tried to visit the "5.0.2" -> "RC1"
page (more than once), but my OS hangs when I click on the relevant
link.

Of course, it could be just a coincidence. I am reluctant to try to
reach these pages again, especially considering that every new wiki
page in the series is based on the prior one.

I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9
and Mozilla Firefox 40.0.3, all updated.

The strange behavior happened with both web browsers.

I don't know whether some security tool being in use (e.g. Avast)
might be relevant.

I wanted to share this unusual experience, in case someone else
happens to see it too (or something similar, or at least uncommon),
and/or maybe it might be worth someone checking the source of these
wiki pages (and their related nested templates).

I am aware that this behavior (hanging OS) would be considered
"unlikely to be triggered by some wiki page". The fact that it
happened to me more than once while following the same links (but
nowhere else) pushed me to at least comment on it.



Interesting... I don't see a problem with that page at the moment.
However, since mid July I have been experiencing occasional OS hangs
which seem to be triggered by visiting certain web pages or sometimes
scrolling down the page slightly even after it's been loaded for a
while. Revisiting the same page doesn't necessarily trigger another
hang, but some pages seem to be more prone to it than others.

I use Windows Vista Business 32-bit, Mozilla SeaMonkey 2.33.1 (based
on Firefox 36), Avast antivirus.

One site (www.discount-electrical.co.uk) seemed to be particularly
troublesome. At one point I couldn't even add a few items to the
shopping cart and check out before the OS hung. Hangs seemed to be
less frequent using Chrome instead, but I did still get a few. I
didn't try IE.

I haven't had so much trouble since mid August, but then again I
haven't been visiting the sites which seemed to be triggering the
problem so much lately either. Still get a couple of unexplained hangs
a week though.

I can't be certain that visiting the web sites is/was the trigger, or
whether that's just coincidental. As you say, it does seem unlikely!
If anything, I'd suspect some interaction with a Windows update or
perhaps Flash or Avast, since I'd just got back from holiday and
installed a load of updates just before the problems started. Another
possibility for me is overheating or failing hardware (this is a 9
year old laptop so getting on a bit!) but I haven't got around to
investigating further.

Mark.


So, when the problem happens for you, what do you do to recover?  How do

you get the system working again?  Have you checked the Windows Event
Viewer for log messages?  There might be a log message around the time
the system hangs.

Peace..

"The Other"  Tom



For me the whole OS completely hangs and I have to kill the power (press
and hold power button for a few seconds). Ctrl+Alt+Del does nothing, mouse
pointer doesn't move, and num lock / caps lock don't respond (they often at
least toggle the keyboard lights even if nothing else responds; in this
case even that stops responding).

I haven't got around to investigating thoroughly, but things I have tried
include:
- Just leaving it for over half an hour to see if it would start
responding again; it didn't.
- Checking event logs; there's nothing obviously relevant, except the
expected complaints during the next startup related to not having been shut
down properly.
- Keeping Task Manager / Sysinternals Process Explorer open before it
hangs, but there's no obvious peak in processor or memory usage, or any
particular process's activity - but they might just not get a chance to
update the display when it does hang.
- Some of the memory and CPU load tests from www.ultimatebootcd.com, but
they didn't reveal anything and didn't hang.

Can't actually remember whether I checked the disk for errors, I think I
did but may be worth doing again.


Just done that. No errors found by Windows' check disk, including 
checking for bad sectors.




At some point when I have enough time I'll get the lid off and check fans,
heatsinks, etc. I'm half expecting to find dust or spiders clogging things
up...



The common thing with Ady is that you both have the Avast Antivirus. An
antivirus runs as a "system service" on Windows,
and if something goes terribly wrong in the system service, then the whole
operating system may misbehave.
Since you do not have yet a set of steps to reproduce the problem, it is
extremely difficult to figure out the issue.


My

Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-16 Thread Ady Ady 
On Wed, Sep 16, 2015 at 10:53 PM,
 wrote:
> Simos Xenitellis wrote:
>>
>> (obviously we are off-topic)
>>
>> On Wed, Sep 16, 2015 at 8:46 PM, 
>> wrote:
>>
>>> Tom Williams wrote:
>>>
 On 09/15/2015 01:43 PM, libreoffice-ml.mbou...@spamgourmet.com wrote:

> Ady Ady wrote:
>
>> Hello Users of LibreOffice,
>>
>> Once in a while I visit the Release Plan wiki page,
>> https://wiki.documentfoundation.org/ReleasePlan
>>
>>From that wiki page, I recently tried to visit the "5.0.2" -> "RC1"
>> page (more than once), but my OS hangs when I click on the relevant
>> link.
>>
>> Of course, it could be just a coincidence. I am reluctant to try to
>> reach these pages again, especially considering that every new wiki
>> page in the series is based on the prior one.
>>
>> I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9
>> and Mozilla Firefox 40.0.3, all updated.
>>
>> The strange behavior happened with both web browsers.
>>
>> I don't know whether some security tool being in use (e.g. Avast)
>> might be relevant.
>>
>> I wanted to share this unusual experience, in case someone else
>> happens to see it too (or something similar, or at least uncommon),
>> and/or maybe it might be worth someone checking the source of these
>> wiki pages (and their related nested templates).
>>
>> I am aware that this behavior (hanging OS) would be considered
>> "unlikely to be triggered by some wiki page". The fact that it
>> happened to me more than once while following the same links (but
>> nowhere else) pushed me to at least comment on it.
>>
>
> Interesting... I don't see a problem with that page at the moment.
> However, since mid July I have been experiencing occasional OS hangs
> which seem to be triggered by visiting certain web pages or sometimes
> scrolling down the page slightly even after it's been loaded for a
> while. Revisiting the same page doesn't necessarily trigger another
> hang, but some pages seem to be more prone to it than others.
>
> I use Windows Vista Business 32-bit, Mozilla SeaMonkey 2.33.1 (based
> on Firefox 36), Avast antivirus.
>
> One site (www.discount-electrical.co.uk) seemed to be particularly
> troublesome. At one point I couldn't even add a few items to the
> shopping cart and check out before the OS hung. Hangs seemed to be
> less frequent using Chrome instead, but I did still get a few. I
> didn't try IE.
>
> I haven't had so much trouble since mid August, but then again I
> haven't been visiting the sites which seemed to be triggering the
> problem so much lately either. Still get a couple of unexplained hangs
> a week though.
>
> I can't be certain that visiting the web sites is/was the trigger, or
> whether that's just coincidental. As you say, it does seem unlikely!
> If anything, I'd suspect some interaction with a Windows update or
> perhaps Flash or Avast, since I'd just got back from holiday and
> installed a load of updates just before the problems started. Another
> possibility for me is overheating or failing hardware (this is a 9
> year old laptop so getting on a bit!) but I haven't got around to
> investigating further.
>
> Mark.
>
>
> So, when the problem happens for you, what do you do to recover?  How
> do

 you get the system working again?  Have you checked the Windows Event
 Viewer for log messages?  There might be a log message around the time
 the system hangs.

 Peace..

 "The Other"  Tom

>>>
>>> For me the whole OS completely hangs and I have to kill the power (press
>>> and hold power button for a few seconds). Ctrl+Alt+Del does nothing,
>>> mouse
>>> pointer doesn't move, and num lock / caps lock don't respond (they often
>>> at
>>> least toggle the keyboard lights even if nothing else responds; in this
>>> case even that stops responding).
>>>
>>> I haven't got around to investigating thoroughly, but things I have tried
>>> include:
>>> - Just leaving it for over half an hour to see if it would start
>>> responding again; it didn't.
>>> - Checking event logs; there's nothing obviously relevant, except the
>>> expected complaints during the next startup related to not having been
>>> shut
>>> down properly.
>>> - Keeping Task Manager / Sysinternals Process Explorer open before it
>>> hangs, but there's no obvious peak in processor or memory usage, or any
>>> particular process's activity - but they might just not get a chance to
>>> update the display when it does hang.
>>> - Some of the memory and CPU load tests from www.ultimatebootcd.com, but
>>> they didn't reveal anything and didn't hang.
>>>
>>> Can't actually remember whether I checked the

Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-15 Thread Tom Williams 
On 09/15/2015 01:43 PM, libreoffice-ml.mbou...@spamgourmet.com wrote:
> Ady Ady wrote:
>>   Hello Users of LibreOffice,
>>
>> Once in a while I visit the Release Plan wiki page,
>>   https://wiki.documentfoundation.org/ReleasePlan
>>
>>  From that wiki page, I recently tried to visit the "5.0.2" -> "RC1"
>> page (more than once), but my OS hangs when I click on the relevant
>> link.
>>
>> Of course, it could be just a coincidence. I am reluctant to try to
>> reach these pages again, especially considering that every new wiki
>> page in the series is based on the prior one.
>>
>> I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9
>> and Mozilla Firefox 40.0.3, all updated.
>>
>> The strange behavior happened with both web browsers.
>>
>> I don't know whether some security tool being in use (e.g. Avast)
>> might be relevant.
>>
>> I wanted to share this unusual experience, in case someone else
>> happens to see it too (or something similar, or at least uncommon),
>> and/or maybe it might be worth someone checking the source of these
>> wiki pages (and their related nested templates).
>>
>> I am aware that this behavior (hanging OS) would be considered
>> "unlikely to be triggered by some wiki page". The fact that it
>> happened to me more than once while following the same links (but
>> nowhere else) pushed me to at least comment on it.
>
> Interesting... I don't see a problem with that page at the moment.
> However, since mid July I have been experiencing occasional OS hangs
> which seem to be triggered by visiting certain web pages or sometimes
> scrolling down the page slightly even after it's been loaded for a
> while. Revisiting the same page doesn't necessarily trigger another
> hang, but some pages seem to be more prone to it than others.
>
> I use Windows Vista Business 32-bit, Mozilla SeaMonkey 2.33.1 (based
> on Firefox 36), Avast antivirus.
>
> One site (www.discount-electrical.co.uk) seemed to be particularly
> troublesome. At one point I couldn't even add a few items to the
> shopping cart and check out before the OS hung. Hangs seemed to be
> less frequent using Chrome instead, but I did still get a few. I
> didn't try IE.
>
> I haven't had so much trouble since mid August, but then again I
> haven't been visiting the sites which seemed to be triggering the
> problem so much lately either. Still get a couple of unexplained hangs
> a week though.
>
> I can't be certain that visiting the web sites is/was the trigger, or
> whether that's just coincidental. As you say, it does seem unlikely!
> If anything, I'd suspect some interaction with a Windows update or
> perhaps Flash or Avast, since I'd just got back from holiday and
> installed a load of updates just before the problems started. Another
> possibility for me is overheating or failing hardware (this is a 9
> year old laptop so getting on a bit!) but I haven't got around to
> investigating further.
>
> Mark.
>
>
So, when the problem happens for you, what do you do to recover?  How do
you get the system working again?  Have you checked the Windows Event
Viewer for log messages?  There might be a log message around the time
the system hangs.

Peace..

"The Other"  Tom

-- 
/When we dance, you have a way with me,
Stay with me... Sway with me.../

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Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-15 Thread paradox.herron 


Works for me with Chrome44.0.2403.89 on Chromixium 1.5 (Ubuntu 14.04)


On 15. 09. 15 16:01, mxk wrote:

On 09/15/2015 05:48 AM, Ady Ady wrote:

>  Hello Users of LibreOffice,
>
>Once in a while I visit the Release Plan wiki page,
>  https://wiki.documentfoundation.org/ReleasePlan
>
> From that wiki page, I recently tried to visit the "5.0.2" -> "RC1"
>page (more than once), but my OS hangs when I click on the relevant
>link.
>
>Of course, it could be just a coincidence. I am reluctant to try to
>reach these pages again, especially considering that every new wiki
>page in the series is based on the prior one.
>
>I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9
>and Mozilla Firefox 40.0.3, all updated.
>
>The strange behavior happened with both web browsers.
>
>I don't know whether some security tool being in use (e.g. Avast)
>might be relevant.
>
>I wanted to share this unusual experience, in case someone else
>happens to see it too (or something similar, or at least uncommon),
>and/or maybe it might be worth someone checking the source of these
>wiki pages (and their related nested templates).
>
>I am aware that this behavior (hanging OS) would be considered
>"unlikely to be triggered by some wiki page". The fact that it
>happened to me more than once while following the same links (but
>nowhere else) pushed me to at least comment on it.
>
>TIA,
>Ady.
>
Works for me with Firefox 40.0.3 on "windows" (aka "curtains") 7, 64 
bit.


trj





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Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-15 Thread libreoffice-ml . mbourne 

Ady Ady wrote:

  Hello Users of LibreOffice,

Once in a while I visit the Release Plan wiki page,
  https://wiki.documentfoundation.org/ReleasePlan

 From that wiki page, I recently tried to visit the "5.0.2" -> "RC1"
page (more than once), but my OS hangs when I click on the relevant
link.

Of course, it could be just a coincidence. I am reluctant to try to
reach these pages again, especially considering that every new wiki
page in the series is based on the prior one.

I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9
and Mozilla Firefox 40.0.3, all updated.

The strange behavior happened with both web browsers.

I don't know whether some security tool being in use (e.g. Avast)
might be relevant.

I wanted to share this unusual experience, in case someone else
happens to see it too (or something similar, or at least uncommon),
and/or maybe it might be worth someone checking the source of these
wiki pages (and their related nested templates).

I am aware that this behavior (hanging OS) would be considered
"unlikely to be triggered by some wiki page". The fact that it
happened to me more than once while following the same links (but
nowhere else) pushed me to at least comment on it.


Interesting... I don't see a problem with that page at the moment. 
However, since mid July I have been experiencing occasional OS hangs 
which seem to be triggered by visiting certain web pages or sometimes 
scrolling down the page slightly even after it's been loaded for a 
while. Revisiting the same page doesn't necessarily trigger another 
hang, but some pages seem to be more prone to it than others.


I use Windows Vista Business 32-bit, Mozilla SeaMonkey 2.33.1 (based on 
Firefox 36), Avast antivirus.


One site (www.discount-electrical.co.uk) seemed to be particularly 
troublesome. At one point I couldn't even add a few items to the 
shopping cart and check out before the OS hung. Hangs seemed to be less 
frequent using Chrome instead, but I did still get a few. I didn't try IE.


I haven't had so much trouble since mid August, but then again I haven't 
been visiting the sites which seemed to be triggering the problem so 
much lately either. Still get a couple of unexplained hangs a week though.


I can't be certain that visiting the web sites is/was the trigger, or 
whether that's just coincidental. As you say, it does seem unlikely! If 
anything, I'd suspect some interaction with a Windows update or perhaps 
Flash or Avast, since I'd just got back from holiday and installed a 
load of updates just before the problems started. Another possibility 
for me is overheating or failing hardware (this is a 9 year old laptop 
so getting on a bit!) but I haven't got around to investigating further.


Mark.


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Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-15 Thread Tom Williams 
On 09/15/2015 05:48 AM, Ady Ady wrote:
>  Hello Users of LibreOffice,
>
> Once in a while I visit the Release Plan wiki page,
>  https://wiki.documentfoundation.org/ReleasePlan
>
> From that wiki page, I recently tried to visit the "5.0.2" -> "RC1"
> page (more than once), but my OS hangs when I click on the relevant
> link.
>
> Of course, it could be just a coincidence. I am reluctant to try to
> reach these pages again, especially considering that every new wiki
> page in the series is based on the prior one.
>
> I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9
> and Mozilla Firefox 40.0.3, all updated.
>
> The strange behavior happened with both web browsers.
>
> I don't know whether some security tool being in use (e.g. Avast)
> might be relevant.
>
> I wanted to share this unusual experience, in case someone else
> happens to see it too (or something similar, or at least uncommon),
> and/or maybe it might be worth someone checking the source of these
> wiki pages (and their related nested templates).
>
> I am aware that this behavior (hanging OS) would be considered
> "unlikely to be triggered by some wiki page". The fact that it
> happened to me more than once while following the same links (but
> nowhere else) pushed me to at least comment on it.
>
> TIA,
> Ady.
>
Works for me in Firefox 40.0.3 on Ubuntu Linux 15.04 (64-bit).

Peace...

"The Other" Tom

-- 
/When we dance, you have a way with me,
Stay with me... Sway with me.../

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Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-15 Thread mxk 

On 09/15/2015 05:48 AM, Ady Ady wrote:

>  Hello Users of LibreOffice,
>
>Once in a while I visit the Release Plan wiki page,
>  https://wiki.documentfoundation.org/ReleasePlan
>
> From that wiki page, I recently tried to visit the "5.0.2" -> "RC1"
>page (more than once), but my OS hangs when I click on the relevant
>link.
>
>Of course, it could be just a coincidence. I am reluctant to try to
>reach these pages again, especially considering that every new wiki
>page in the series is based on the prior one.
>
>I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9
>and Mozilla Firefox 40.0.3, all updated.
>
>The strange behavior happened with both web browsers.
>
>I don't know whether some security tool being in use (e.g. Avast)
>might be relevant.
>
>I wanted to share this unusual experience, in case someone else
>happens to see it too (or something similar, or at least uncommon),
>and/or maybe it might be worth someone checking the source of these
>wiki pages (and their related nested templates).
>
>I am aware that this behavior (hanging OS) would be considered
>"unlikely to be triggered by some wiki page". The fact that it
>happened to me more than once while following the same links (but
>nowhere else) pushed me to at least comment on it.
>
>TIA,
>Ady.
>

Works for me with Firefox 40.0.3 on "windows" (aka "curtains") 7, 64 bit.


trj


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Re: [libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-15 Thread Peter Hillier-Brook 
On 15/09/15 13:48, Ady Ady wrote:
>  Hello Users of LibreOffice,
> 
> Once in a while I visit the Release Plan wiki page,
>  https://wiki.documentfoundation.org/ReleasePlan
> 
> From that wiki page, I recently tried to visit the "5.0.2" -> "RC1"
> page (more than once), but my OS hangs when I click on the relevant
> link.
> 
> Of course, it could be just a coincidence. I am reluctant to try to
> reach these pages again, especially considering that every new wiki
> page in the series is based on the prior one.
> 
> I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9
> and Mozilla Firefox 40.0.3, all updated.
> 
> The strange behavior happened with both web browsers.
> 
> I don't know whether some security tool being in use (e.g. Avast)
> might be relevant.
> 
> I wanted to share this unusual experience, in case someone else
> happens to see it too (or something similar, or at least uncommon),
> and/or maybe it might be worth someone checking the source of these
> wiki pages (and their related nested templates).
> 
> I am aware that this behavior (hanging OS) would be considered
> "unlikely to be triggered by some wiki page". The fact that it
> happened to me more than once while following the same links (but
> nowhere else) pushed me to at least comment on it.
> 
> TIA,
> Ady.
> 
No problems with Debian and Iceweasel.

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[libreoffice-users] OS hangs while visiting a LO wiki page

2015-09-15 Thread Ady Ady 
 Hello Users of LibreOffice,

Once in a while I visit the Release Plan wiki page,
 https://wiki.documentfoundation.org/ReleasePlan

From that wiki page, I recently tried to visit the "5.0.2" -> "RC1"
page (more than once), but my OS hangs when I click on the relevant
link.

Of course, it could be just a coincidence. I am reluctant to try to
reach these pages again, especially considering that every new wiki
page in the series is based on the prior one.

I am using Windows Vista Home Basic 32-bit, with Internet Explorer 9
and Mozilla Firefox 40.0.3, all updated.

The strange behavior happened with both web browsers.

I don't know whether some security tool being in use (e.g. Avast)
might be relevant.

I wanted to share this unusual experience, in case someone else
happens to see it too (or something similar, or at least uncommon),
and/or maybe it might be worth someone checking the source of these
wiki pages (and their related nested templates).

I am aware that this behavior (hanging OS) would be considered
"unlikely to be triggered by some wiki page". The fact that it
happened to me more than once while following the same links (but
nowhere else) pushed me to at least comment on it.

TIA,
Ady.

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