Re: [libreoffice-users] Strange Page Setup/Printing Problem
Libreoffice bug filed: https://www.libreoffice.org/bugzilla/show_bug.cgi?id=65205 Thanks On 2013-05-30 2:47 PM, Regina Henschel wrote: Hi, I have searched AOO Bugzilla and found this one https://issues.apache.org/ooo/show_bug.cgi?id=112863 It seems to be indeed a problem with sign "tabloid". Kind regards Regina Tanstaafl schrieb: On 2013-05-30 10:43 AM, Regina Henschel wrote: If I change the paper size to Tabloid Print dialog does show it in landscape mode, but the paper size is showing as Letter, NOT tabloid. You have changed to Tabloid in Format > Page _and_ in printing dialog Properties > ... ? You need to set both, the page size in LO and the paper size in the printer properties directly at Canon. I have tried this, yes, BUT... This absolutely should not be necessary. It is not necessary to do this when changing between Letter and Legal sizes, so it makes no sense (and would be counter-productive) to have to do this just for Tabloid size... Have you tried (as workaround) to export to PDF and print with Acrobat Reader? As I said, all other programs print to Tabloid to this printer correctly. Only Libreoffice fails. You could install AOO and see, whether it has the same problems. If it is ok in AOO, then it is a LO problem and you should write a bug report. After debugging this with a tech with my Copier Contractor (SOS), we have determined that this is indeed a bug, and it is present in both AOO and Libreoffice. They both do the exact same thing, on 3 different copier/printers that support Tabloid paper sizes (Canon, Sharp and Ricoh). This apparently is a generic problem, and my SOS guy seems to think it is somehow related to the fact that Libreoffice is looking for a paper size called 'Tabloid', whereas all of the other programs just use '11x17'... I'll be opening a bug for this asap... Thanks -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Strange Page Setup/Printing Problem
Hi, I have searched AOO Bugzilla and found this one https://issues.apache.org/ooo/show_bug.cgi?id=112863 It seems to be indeed a problem with sign "tabloid". Kind regards Regina Tanstaafl schrieb: On 2013-05-30 10:43 AM, Regina Henschel wrote: If I change the paper size to Tabloid Print dialog does show it in landscape mode, but the paper size is showing as Letter, NOT tabloid. You have changed to Tabloid in Format > Page _and_ in printing dialog Properties > ... ? You need to set both, the page size in LO and the paper size in the printer properties directly at Canon. I have tried this, yes, BUT... This absolutely should not be necessary. It is not necessary to do this when changing between Letter and Legal sizes, so it makes no sense (and would be counter-productive) to have to do this just for Tabloid size... Have you tried (as workaround) to export to PDF and print with Acrobat Reader? As I said, all other programs print to Tabloid to this printer correctly. Only Libreoffice fails. You could install AOO and see, whether it has the same problems. If it is ok in AOO, then it is a LO problem and you should write a bug report. After debugging this with a tech with my Copier Contractor (SOS), we have determined that this is indeed a bug, and it is present in both AOO and Libreoffice. They both do the exact same thing, on 3 different copier/printers that support Tabloid paper sizes (Canon, Sharp and Ricoh). This apparently is a generic problem, and my SOS guy seems to think it is somehow related to the fact that Libreoffice is looking for a paper size called 'Tabloid', whereas all of the other programs just use '11x17'... I'll be opening a bug for this asap... Thanks -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Strange Page Setup/Printing Problem
On 2013-05-30 10:43 AM, Regina Henschel wrote: If I change the paper size to Tabloid Print dialog does show it in landscape mode, but the paper size is showing as Letter, NOT tabloid. You have changed to Tabloid in Format > Page _and_ in printing dialog Properties > ... ? You need to set both, the page size in LO and the paper size in the printer properties directly at Canon. I have tried this, yes, BUT... This absolutely should not be necessary. It is not necessary to do this when changing between Letter and Legal sizes, so it makes no sense (and would be counter-productive) to have to do this just for Tabloid size... Have you tried (as workaround) to export to PDF and print with Acrobat Reader? As I said, all other programs print to Tabloid to this printer correctly. Only Libreoffice fails. You could install AOO and see, whether it has the same problems. If it is ok in AOO, then it is a LO problem and you should write a bug report. After debugging this with a tech with my Copier Contractor (SOS), we have determined that this is indeed a bug, and it is present in both AOO and Libreoffice. They both do the exact same thing, on 3 different copier/printers that support Tabloid paper sizes (Canon, Sharp and Ricoh). This apparently is a generic problem, and my SOS guy seems to think it is somehow related to the fact that Libreoffice is looking for a paper size called 'Tabloid', whereas all of the other programs just use '11x17'... I'll be opening a bug for this asap... Thanks -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Strange Page Setup/Printing Problem
At 09:51 30/05/2013 -0400, Charles Marcus wrote: On 2013-05-30 9:33 AM, Brian Barker wrote: I'm guessing here, but Microsoft Office has only one place to define page and paper size, I think, whereas LibreOffice has two: you define page size in Format | Page... but paper size at File | Printer Settings... (or elsewhere). When you start your "new blank document", do you go to Format | Page... | Page | Paper Format and select an appropriate size? I guess I wasn't clear, but yes, of course, I went to Page > Format and chose the appropriate setting (how else would I be able to confirm that BOTH Letter AND Legal work as expected?)... Sorry: didn't mean to insult your intelligence. It's just that many users of Microsoft Office (which you mentioned) expect the Printer Settings selection to be how you set the page size. Sorry I can't be more helpful. I see Regina Henschel has suggested exporting to PDF and printing from your favourite PDF reader: this has often been a useful workaround for people. Brian Barker -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Strange Page Setup/Printing Problem
Hi, Tanstaafl schrieb: Hi all, Ok, I'm at my wits end. We have a Canon Imagerunner iR-ADV C5030/5035 UFR II. It has 4 paper trays: 2 for Letter (different orientations), one for Legal, and one for Tabloid. Microsoft office works fine under the following circumstances, but Libreoffice is driving me crazy. I create a new blank document (Calc or Writer). I add some data. I click File > Print The print dialog comes up, showing the little Print Preview, and for Letter and Legal size options, everything works as expected. BUT... If I change the paper size to Tabloid Print dialog does show it in landscape mode, but the paper size is showing as Letter, NOT tabloid. You have changed to Tabloid in Format > Page _and_ in printing dialog Properties > ... ? You need to set both, the page size in LO and the paper size in the printer properties directly at Canon. Nothing I can do will change this. It is IMPOSSIBLE for me to print to Tabloid size documents with Libreoffice and this copier. Does LO find the correct tray? Please try to set the tray in the Printer Properties in the printing dialog. There are additional tray settings in Format > Page > Page and in the printing dialog in tab Options. Try to set both to use the printer preferences. I don't have any other printers that support Tabloid sized printing, so cannot test others, but again, printing Tabloid size from any/all other programs works just fine. I have confirmed this with Office 2007/2010, as well as Notepad and Wordpad, and Adobe Reader. Have you tried (as workaround) to export to PDF and print with Acrobat Reader? Anyone have any ideas why Libreoffice is doing this? You could install AOO and see, whether it has the same problems. If it is ok in AOO, then it is a LO problem and you should write a bug report. If AOO has the same problem, then it is something inherit from OOo. There had been large changes in printing from OOo3.2 to OOo3.3 (if I remember correctly) And then, because Oracle has dropped OOo, there was no one to fix all the special corner case problems. Because of the huge number of printers and sometimes bad printer drivers it is very difficult for developers to reproduce the problems and fix bugs. For example, sometimes it makes a difference whether you use an original English driver or a localized on, both from the same manufacturer. Kind regards Regina -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Strange Page Setup/Printing Problem
We had enormous fun with printers that have lots of paper trays and sizesIt nearly drove me crazy printing in landscape when it should have beenportrait, using the wrong tray or just refusing to print in anything other than A4. The combination of wrong ways to do it seem endless ! In the end using only postscript drivers for everything solved it for us. Have fun M Tanstaafl , 30/5/2013 2:53 PM: On 2013-05-30 9:33 AM, Brian Barker wrote: > I'm guessing here, but Microsoft Office has only one place to define > page and paper size, I think, whereas LibreOffice has two: you define > page size in Format | Page... but paper size at File | Printer > Settings... (or elsewhere). When you start your "new blank document", > do you go to Format | Page... | Page | Paper Format and select an > appropriate size? If not, you are expecting LibreOffice to scale your > printout automatically - or even to rotate it. I guess I wasn't clear, but yes, of course, I went to Page > Format and chose the appropriate setting (how else would I be able to confirm that BOTH Letter AND Legal work as expected?)... And yes, I have tried changing BOTH Page > Format AND File > Printer Settings right after creating a new doc. Same bizarre results. Oh - and changing File > Printer Settings is NOT required when changing between Letter and Legal sizes. But thanks for trying... :) -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Strange Page Setup/Printing Problem
On 2013-05-30 9:33 AM, Brian Barker wrote: I'm guessing here, but Microsoft Office has only one place to define page and paper size, I think, whereas LibreOffice has two: you define page size in Format | Page... but paper size at File | Printer Settings... (or elsewhere). When you start your "new blank document", do you go to Format | Page... | Page | Paper Format and select an appropriate size? If not, you are expecting LibreOffice to scale your printout automatically - or even to rotate it. I guess I wasn't clear, but yes, of course, I went to Page > Format and chose the appropriate setting (how else would I be able to confirm that BOTH Letter AND Legal work as expected?)... And yes, I have tried changing BOTH Page > Format AND File > Printer Settings right after creating a new doc. Same bizarre results. Oh - and changing File > Printer Settings is NOT required when changing between Letter and Legal sizes. But thanks for trying... :) -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Strange Page Setup/Printing Problem
At 08:26 30/05/2013 -0400, Charles Marcus wrote: Ok, I'm at my wits end. We have a Canon Imagerunner iR-ADV C5030/5035 UFR II. It has 4 paper trays: 2 for Letter (different orientations), one for Legal, and one for Tabloid. Microsoft Office works fine under the following circumstances, but Libreoffice is driving me crazy. I create a new blank document (Calc or Writer). I add some data. I click File > Print. The print dialog comes up, showing the little Print Preview, and for Letter and Legal size options, everything works as expected. BUT... If I change the paper size to Tabloid Print dialog does show it in landscape mode, but the paper size is showing as Letter, NOT tabloid. Nothing I can do will change this. It is IMPOSSIBLE for me to print to Tabloid size documents with Libreoffice and this copier. Anyone have any ideas why Libreoffice is doing this? I'm guessing here, but Microsoft Office has only one place to define page and paper size, I think, whereas LibreOffice has two: you define page size in Format | Page... but paper size at File | Printer Settings... (or elsewhere). When you start your "new blank document", do you go to Format | Page... | Page | Paper Format and select an appropriate size? If not, you are expecting LibreOffice to scale your printout automatically - or even to rotate it. But, as I say, I'm guessing. Printers are never straightforward! I trust this helps. Brian Barker -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted