Re: [libreoffice-users] Strange Page Setup/Printing Problem

2013-05-31 Thread Tanstaafl

Libreoffice bug filed:

https://www.libreoffice.org/bugzilla/show_bug.cgi?id=65205

Thanks

On 2013-05-30 2:47 PM, Regina Henschel  wrote:

Hi,

I have searched AOO Bugzilla and found this one
https://issues.apache.org/ooo/show_bug.cgi?id=112863

It seems to be indeed a problem with sign "tabloid".

Kind regards
Regina


Tanstaafl schrieb:

On 2013-05-30 10:43 AM, Regina Henschel  wrote:


If I change the paper size to Tabloid Print dialog does show it in
landscape mode, but the paper size is showing as Letter, NOT tabloid.



You have changed to Tabloid in Format > Page _and_ in printing dialog
Properties > ... ? You need to set both, the page size in LO and the
paper size in the printer properties directly at Canon.


I have tried this, yes, BUT...

This absolutely should not be necessary. It is not necessary to do this
when changing between Letter and Legal sizes, so it makes no sense (and
would be counter-productive) to have to do this just for Tabloid size...


Have you tried (as workaround) to export to PDF and print with Acrobat
Reader?


As I said, all other programs print to Tabloid to this printer
correctly. Only Libreoffice fails.


You could install AOO and see, whether it has the same problems. If it
is ok in AOO, then it is a LO problem and you should write a bug report.


After debugging this with a tech with my Copier Contractor (SOS), we
have determined that this is indeed a bug, and it is present in both AOO
and Libreoffice. They both do the exact same thing, on 3 different
copier/printers that support Tabloid paper sizes (Canon, Sharp and
Ricoh).

This apparently is a generic problem, and my SOS guy seems to think it
is somehow related to the fact that Libreoffice is looking for a paper
size called 'Tabloid', whereas all of the other programs just use
'11x17'...

I'll be opening a bug for this asap...

Thanks







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Re: [libreoffice-users] Strange Page Setup/Printing Problem

2013-05-30 Thread Regina Henschel

Hi,

I have searched AOO Bugzilla and found this one
https://issues.apache.org/ooo/show_bug.cgi?id=112863

It seems to be indeed a problem with sign "tabloid".

Kind regards
Regina


Tanstaafl schrieb:

On 2013-05-30 10:43 AM, Regina Henschel  wrote:


If I change the paper size to Tabloid Print dialog does show it in
landscape mode, but the paper size is showing as Letter, NOT tabloid.



You have changed to Tabloid in Format > Page _and_ in printing dialog
Properties > ... ? You need to set both, the page size in LO and the
paper size in the printer properties directly at Canon.


I have tried this, yes, BUT...

This absolutely should not be necessary. It is not necessary to do this
when changing between Letter and Legal sizes, so it makes no sense (and
would be counter-productive) to have to do this just for Tabloid size...


Have you tried (as workaround) to export to PDF and print with Acrobat
Reader?


As I said, all other programs print to Tabloid to this printer
correctly. Only Libreoffice fails.


You could install AOO and see, whether it has the same problems. If it
is ok in AOO, then it is a LO problem and you should write a bug report.


After debugging this with a tech with my Copier Contractor (SOS), we
have determined that this is indeed a bug, and it is present in both AOO
and Libreoffice. They both do the exact same thing, on 3 different
copier/printers that support Tabloid paper sizes (Canon, Sharp and Ricoh).

This apparently is a generic problem, and my SOS guy seems to think it
is somehow related to the fact that Libreoffice is looking for a paper
size called 'Tabloid', whereas all of the other programs just use
'11x17'...

I'll be opening a bug for this asap...

Thanks




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Re: [libreoffice-users] Strange Page Setup/Printing Problem

2013-05-30 Thread Tanstaafl

On 2013-05-30 10:43 AM, Regina Henschel  wrote:


If I change the paper size to Tabloid Print dialog does show it in
landscape mode, but the paper size is showing as Letter, NOT tabloid.



You have changed to Tabloid in Format > Page _and_ in printing dialog
Properties > ... ? You need to set both, the page size in LO and the
paper size in the printer properties directly at Canon.


I have tried this, yes, BUT...

This absolutely should not be necessary. It is not necessary to do this 
when changing between Letter and Legal sizes, so it makes no sense (and 
would be counter-productive) to have to do this just for Tabloid size...



Have you tried (as workaround) to export to PDF and print with Acrobat
Reader?


As I said, all other programs print to Tabloid to this printer 
correctly. Only Libreoffice fails.



You could install AOO and see, whether it has the same problems. If it
is ok in AOO, then it is a LO problem and you should write a bug report.


After debugging this with a tech with my Copier Contractor (SOS), we 
have determined that this is indeed a bug, and it is present in both AOO 
and Libreoffice. They both do the exact same thing, on 3 different 
copier/printers that support Tabloid paper sizes (Canon, Sharp and Ricoh).


This apparently is a generic problem, and my SOS guy seems to think it 
is somehow related to the fact that Libreoffice is looking for a paper 
size called 'Tabloid', whereas all of the other programs just use '11x17'...


I'll be opening a bug for this asap...

Thanks

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Re: [libreoffice-users] Strange Page Setup/Printing Problem

2013-05-30 Thread Brian Barker

At 09:51 30/05/2013 -0400, Charles Marcus wrote:

On 2013-05-30 9:33 AM, Brian Barker wrote:
I'm guessing here, but Microsoft Office has only one place to 
define page and paper size, I think, whereas LibreOffice has two: 
you define page size in Format | Page... but paper size at File | 
Printer Settings... (or elsewhere).  When you start your "new blank 
document", do you go to Format | Page... | Page | Paper Format and select an

appropriate size?


I guess I wasn't clear, but yes, of course, I went to Page > Format 
and chose the appropriate setting (how else would I be able to 
confirm that BOTH Letter AND Legal work as expected?)...


Sorry: didn't mean to insult your intelligence.  It's just that many 
users of Microsoft Office (which you mentioned) expect the Printer 
Settings selection to be how you set the page size.


Sorry I can't be more helpful.  I see Regina Henschel has suggested 
exporting to PDF and printing from your favourite PDF reader: this 
has often been a useful workaround for people.


Brian Barker


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Re: [libreoffice-users] Strange Page Setup/Printing Problem

2013-05-30 Thread Regina Henschel

Hi,

Tanstaafl schrieb:

Hi all,

Ok, I'm at my wits end.

We have a Canon Imagerunner iR-ADV C5030/5035 UFR II.

It has 4 paper trays: 2 for Letter (different orientations), one for
Legal, and one for Tabloid.

Microsoft office works fine under the following circumstances, but
Libreoffice is driving me crazy.

I create a new blank document (Calc or Writer).

I add some data.

I click File > Print

The print dialog comes up, showing the little Print Preview, and for
Letter and Legal size options, everything works as expected.

BUT...

If I change the paper size to Tabloid Print dialog does show it in
landscape mode, but the paper size is showing as Letter, NOT tabloid.


You have changed to Tabloid in Format > Page _and_ in printing dialog 
Properties > ... ? You need to set both, the page size in LO and the 
paper size in the printer properties directly at Canon.




Nothing I can do will change this. It is IMPOSSIBLE for me to print to
Tabloid size documents with Libreoffice and this copier.


Does LO find the correct tray? Please try to set the tray in the Printer 
Properties in the printing dialog. There are additional tray settings in 
Format > Page > Page and in the printing dialog in tab Options. Try to 
set both to use the printer preferences.




I don't have any other printers that support Tabloid sized printing, so
cannot test others, but again, printing Tabloid size from any/all other
programs works just fine. I have confirmed this with Office 2007/2010,
as well as Notepad and Wordpad, and Adobe Reader.


Have you tried (as workaround) to export to PDF and print with Acrobat 
Reader?




Anyone have any ideas why Libreoffice is doing this?



You could install AOO and see, whether it has the same problems. If it 
is ok in AOO, then it is a LO problem and you should write a bug report. 
If AOO has the same problem, then it is something inherit from OOo. 
There had been large changes in printing from OOo3.2 to OOo3.3 (if I 
remember correctly) And then, because Oracle has dropped OOo, there was 
no one to fix all the special corner case problems.


Because of the huge number of printers and sometimes bad printer drivers 
it is very difficult for developers to reproduce the problems and fix 
bugs. For example, sometimes it makes a difference whether you use an 
original English driver or a localized on, both from the same manufacturer.


Kind regards
Regina



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Re: [libreoffice-users] Strange Page Setup/Printing Problem

2013-05-30 Thread Malcolm Moore
We had enormous fun with printers that have lots of paper trays and sizesIt 
nearly drove me crazy printing in landscape when it should have beenportrait, 
using the wrong tray or just refusing to print in anything other than A4. The 
combination of wrong ways to do it seem endless ! In the end using only 
postscript drivers for everything solved it for us.
Have fun
M

Tanstaafl , 30/5/2013 2:53 PM:
On 2013-05-30 9:33 AM, Brian Barker  wrote: 
> I'm guessing here, but Microsoft Office has only one place to define 
> page and paper size, I think, whereas LibreOffice has two: you define 
> page size in Format | Page... but paper size at File | Printer 
> Settings... (or elsewhere).  When you start your "new blank document", 
> do you go to Format | Page... | Page | Paper Format and select an 
> appropriate size?  If not, you are expecting LibreOffice to scale your 
> printout automatically - or even to rotate it. 
 
I guess I wasn't clear, but yes, of course, I went to Page > Format and  
chose the appropriate setting (how else would I be able to confirm that  
BOTH Letter AND Legal work as expected?)... 
 
And yes, I have tried changing BOTH Page > Format AND File > Printer  
Settings right after creating a new doc. Same bizarre results. Oh - and  
changing File > Printer Settings is NOT required when changing between  
Letter and Legal sizes. 
 
But thanks for trying... :) 
 
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Re: [libreoffice-users] Strange Page Setup/Printing Problem

2013-05-30 Thread Tanstaafl

On 2013-05-30 9:33 AM, Brian Barker  wrote:

I'm guessing here, but Microsoft Office has only one place to define
page and paper size, I think, whereas LibreOffice has two: you define
page size in Format | Page... but paper size at File | Printer
Settings... (or elsewhere).  When you start your "new blank document",
do you go to Format | Page... | Page | Paper Format and select an
appropriate size?  If not, you are expecting LibreOffice to scale your
printout automatically - or even to rotate it.


I guess I wasn't clear, but yes, of course, I went to Page > Format and 
chose the appropriate setting (how else would I be able to confirm that 
BOTH Letter AND Legal work as expected?)...


And yes, I have tried changing BOTH Page > Format AND File > Printer 
Settings right after creating a new doc. Same bizarre results. Oh - and 
changing File > Printer Settings is NOT required when changing between 
Letter and Legal sizes.


But thanks for trying... :)

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Re: [libreoffice-users] Strange Page Setup/Printing Problem

2013-05-30 Thread Brian Barker

At 08:26 30/05/2013 -0400, Charles Marcus wrote:
Ok, I'm at my wits end.  We have a Canon Imagerunner iR-ADV 
C5030/5035 UFR II.  It has 4 paper trays: 2 for Letter (different 
orientations), one for Legal, and one for Tabloid.  Microsoft Office 
works fine under the following circumstances, but Libreoffice is 
driving me crazy.


I create a new blank document (Calc or Writer).  I add some data. I 
click File > Print.  The print dialog comes up, showing the little 
Print Preview, and for Letter and Legal size options, everything 
works as expected.  BUT... If I change the paper size to Tabloid 
Print dialog does show it in landscape mode, but the paper size is 
showing as Letter, NOT tabloid.  Nothing I can do will change this. 
It is IMPOSSIBLE for me to print to Tabloid size documents with 
Libreoffice and this copier.


Anyone have any ideas why Libreoffice is doing this?


I'm guessing here, but Microsoft Office has only one place to define 
page and paper size, I think, whereas LibreOffice has two: you define 
page size in Format | Page... but paper size at File | Printer 
Settings... (or elsewhere).  When you start your "new blank 
document", do you go to Format | Page... | Page | Paper Format and 
select an appropriate size?  If not, you are expecting LibreOffice to 
scale your printout automatically - or even to rotate it.


But, as I say, I'm guessing.  Printers are never straightforward!

I trust this helps.

Brian Barker


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