Re: [RCU] My roundcube email

2018-02-07 Thread Maarten 
Are you seeing any mailing coming in in your maillogs? Are you able to
retrieve your email with thunderbird via imap?


On 02/07/2018 11:43 AM, Sharon Canovali wrote:
> Yes, I understand that. I just Googled to trying to find a solution
> and found this group. My provider is discounted and doesn't offer any
> help. I'll hire someone locally or just give up. Thank you, all. 
>
> On Feb 7, 2018 3:20 AM, "Thomas Bruederli"  > wrote:
>
> Dear Sharon
>
> I think you wrote to the wrong people. We don't host your e-mails
> and we're not responsible for the system you're using to access
> them. Please contact your internet hosting provider or IT
> responsible for first level support. If you don't know who this
> might be please review your bills and see who you are paying for
> email or web hosting services.
>
> Roundcube is not a service but free software which your hosting
> provider installed on their servers.
>
> Best regards,
> Thomas
>
>
> On Mon, Feb 5, 2018 at 7:22 PM, Maarten
> >
> wrote:
>
> roundcube is just a mail client, do you see any mails being
> received in your maillogs by your mta(postfix, sendmail,..?)
> If you do but no mail is showing up or loading into you client
> that the problem could be a problem with your roundcube config
> or a problem with your imap server setup to retrieve the mails
> into your client. When was it last working, did you change
> anything?
>
>
> On 02/05/2018 06:44 PM, Sharon Canovali wrote:
>> Hi! 
>> I'm wondering if anyone can help me get my email straightened
>> out. I've had challenges from the start and greatly fear I've
>> lost business because it's the address on my business cards,
>> but I am unable to receive ANY emails. The account is so
>> clogged emails won't even load. I can't even clean it up, or
>> do anything.  
>> I appreciate any help you can give. Thank you, so much. 
>>
>>
>> ___
>> Roundcube Users mailing list
>> users@lists.roundcube.net 
>> http://lists.roundcube.net/mailman/listinfo/users
>> 
>
>
> ___
> Roundcube Users mailing list
> users@lists.roundcube.net 
> http://lists.roundcube.net/mailman/listinfo/users
> 
>
>
>
> ___
> Roundcube Users mailing list
> users@lists.roundcube.net 
> http://lists.roundcube.net/mailman/listinfo/users
> 
>
>
>
> ___
> Roundcube Users mailing list
> users@lists.roundcube.net
> http://lists.roundcube.net/mailman/listinfo/users

___
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users@lists.roundcube.net
http://lists.roundcube.net/mailman/listinfo/users

Re: [RCU] My roundcube email

2018-02-07 Thread Sharon Canovali 
Yes, I understand that. I just Googled to trying to find a solution and
found this group. My provider is discounted and doesn't offer any help.
I'll hire someone locally or just give up. Thank you, all.

On Feb 7, 2018 3:20 AM, "Thomas Bruederli"  wrote:

> Dear Sharon
>
> I think you wrote to the wrong people. We don't host your e-mails and
> we're not responsible for the system you're using to access them. Please
> contact your internet hosting provider or IT responsible for first level
> support. If you don't know who this might be please review your bills and
> see who you are paying for email or web hosting services.
>
> Roundcube is not a service but free software which your hosting provider
> installed on their servers.
>
> Best regards,
> Thomas
>
>
> On Mon, Feb 5, 2018 at 7:22 PM, Maarten 
> wrote:
>
>> roundcube is just a mail client, do you see any mails being received in
>> your maillogs by your mta(postfix, sendmail,..?) If you do but no mail is
>> showing up or loading into you client that the problem could be a problem
>> with your roundcube config or a problem with your imap server setup to
>> retrieve the mails into your client. When was it last working, did you
>> change anything?
>>
>> On 02/05/2018 06:44 PM, Sharon Canovali wrote:
>>
>> Hi!
>> I'm wondering if anyone can help me get my email straightened out. I've
>> had challenges from the start and greatly fear I've lost business because
>> it's the address on my business cards, but I am unable to receive ANY
>> emails. The account is so clogged emails won't even load. I can't even
>> clean it up, or do anything.  
>> I appreciate any help you can give. Thank you, so much.
>>
>>
>> ___
>> Roundcube Users mailing 
>> listusers@lists.roundcube.nethttp://lists.roundcube.net/mailman/listinfo/users
>>
>>
>>
>> ___
>> Roundcube Users mailing list
>> users@lists.roundcube.net
>> http://lists.roundcube.net/mailman/listinfo/users
>>
>
>
> ___
> Roundcube Users mailing list
> users@lists.roundcube.net
> http://lists.roundcube.net/mailman/listinfo/users
>
___
Roundcube Users mailing list
users@lists.roundcube.net
http://lists.roundcube.net/mailman/listinfo/users

Re: [RCU] My roundcube email

2018-02-07 Thread Thomas Bruederli 
Dear Sharon

I think you wrote to the wrong people. We don't host your e-mails and we're
not responsible for the system you're using to access them. Please contact
your internet hosting provider or IT responsible for first level support.
If you don't know who this might be please review your bills and see who
you are paying for email or web hosting services.

Roundcube is not a service but free software which your hosting provider
installed on their servers.

Best regards,
Thomas


On Mon, Feb 5, 2018 at 7:22 PM, Maarten  wrote:

> roundcube is just a mail client, do you see any mails being received in
> your maillogs by your mta(postfix, sendmail,..?) If you do but no mail is
> showing up or loading into you client that the problem could be a problem
> with your roundcube config or a problem with your imap server setup to
> retrieve the mails into your client. When was it last working, did you
> change anything?
>
> On 02/05/2018 06:44 PM, Sharon Canovali wrote:
>
> Hi!
> I'm wondering if anyone can help me get my email straightened out. I've
> had challenges from the start and greatly fear I've lost business because
> it's the address on my business cards, but I am unable to receive ANY
> emails. The account is so clogged emails won't even load. I can't even
> clean it up, or do anything.  
> I appreciate any help you can give. Thank you, so much.
>
>
> ___
> Roundcube Users mailing 
> listusers@lists.roundcube.nethttp://lists.roundcube.net/mailman/listinfo/users
>
>
>
> ___
> Roundcube Users mailing list
> users@lists.roundcube.net
> http://lists.roundcube.net/mailman/listinfo/users
>
___
Roundcube Users mailing list
users@lists.roundcube.net
http://lists.roundcube.net/mailman/listinfo/users

Re: [RCU] My roundcube email

2018-02-05 Thread Benny Pedersen 

Sharon Canovali skrev den 2018-02-05 18:44:


I appreciate any help you can give. Thank you, so much.


ask your email provider, roundcube is just a mail user agent not a 
mailhosting server


your problem is not roundcube
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Re: [RCU] My roundcube email

2018-02-05 Thread Maarten 
roundcube is just a mail client, do you see any mails being received in
your maillogs by your mta(postfix, sendmail,..?) If you do but no mail
is showing up or loading into you client that the problem could be a
problem with your roundcube config or a problem with your imap server
setup to retrieve the mails into your client. When was it last working,
did you change anything?


On 02/05/2018 06:44 PM, Sharon Canovali wrote:
> Hi! 
> I'm wondering if anyone can help me get my email straightened out.
> I've had challenges from the start and greatly fear I've lost business
> because it's the address on my business cards, but I am unable to
> receive ANY emails. The account is so clogged emails won't even load.
> I can't even clean it up, or do anything.  
> I appreciate any help you can give. Thank you, so much. 
>
>
> ___
> Roundcube Users mailing list
> users@lists.roundcube.net
> http://lists.roundcube.net/mailman/listinfo/users

___
Roundcube Users mailing list
users@lists.roundcube.net
http://lists.roundcube.net/mailman/listinfo/users