Re: [RCU] Your session is invalid or expired. // Already checked timezone.

[Sebastian]

Hello there,
As promised, here are the steps to reproduce my issue.

Safari > Reset Safari > all Checkboxes on > everything is cleared (Cookies, 
Caches)

At this point, there are no sessions in the database, nor are there sessions in 
the vHosts session directory.

Now open Roundcube Webinterface over HTTPS in Safari, try to log in with my 
imap credentials.

In red text beneath the login boxes “Your session is invalid or expired.” 
appears.

The following logs are generated.

http://pastebin.com/bV7vsBgr

Again, I want to stress that this is a new installation, this is my second try 
in one year to get past this bug.
The forum seems mostly dead, so you are my only hope.

Sebastian

On 29 Sep 2014, at 12:14, Sebastian  wrote:

> This is a fresh installation, never used before.
> Even when trying to log in after flushing all local caches / cookies this 
> happens.
> There is no initial successful login.
> The Mysql Tables suggest that authentication was successful though.
> 
> If I have not conveyed that I'm stuck on the login screen, I hope this is 
> clear now.
> 
> I'll provide session logs / sql logs this evening. (I'm from Germany.)
> 
> Sebastian
> 
> On 29.09.2014, at 10:49, Steve Perkins  wrote:
> 
>> Yeah. The same thing happens if you leave RC logged in and your laptop goes 
>> into standby therefore not refreshing the session.
>> 
>>  
>>  
>> On 29-09-2014 15:30, barul wrote:
>> 
>>> On 2014-09-28 16:33, Sebastian wrote:
 Hello Mailinglist, I'm trying to get Roundcube 1.0.2 to run. I'm using 
 nginx-1.6.1_1,2 with php55-5.5.16. I access Roundcube via SSL, using 
 Chrome, (Mobile) Safari or Firefox. With all browsers I get the message 
 "Your session is invalid or expired." when trying to log in. Clearing the 
 cache did not help. Curiously even with debugging, no errors are logged. 
 Google seems useless in this case, the most common issue may be the 
 timezone, which I checked. I'm stuck here and would appreciate any helpful 
 input! Thank you, Sebastian 
 ___ Roundcube Users mailing 
 list users@lists.roundcube.net 
 http://lists.roundcube.net/mailman/listinfo/users
>>> Hello,
>>> 
>>> IMHO it's just because when logged in on Roundcube, you don't Logout before 
>>> closing the tab, going on another website, etc...
>>> So your browser try to use the previous session, as you weren't properly 
>>> disconnected, but it's expired, and it just tells you that.
>>> 
>> Please note
>> To ensure a rapid response please submit any support queries to 
>> helpd...@strategicbookings.com or submit them online at 
>> https://helpdesk.strategicbookings.com
>> 
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>> http://lists.roundcube.net/mailman/listinfo/users
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Re: [RCU] Your session is invalid or expired. // Already checked timezone.

[Sebastian]

This is a fresh installation, never used before.
Even when trying to log in after flushing all local caches / cookies this 
happens.
There is no initial successful login.
The Mysql Tables suggest that authentication was successful though.

If I have not conveyed that I'm stuck on the login screen, I hope this is clear 
now.

I'll provide session logs / sql logs this evening. (I'm from Germany.)

Sebastian

> On 29.09.2014, at 10:49, Steve Perkins  wrote:
> 
> Yeah. The same thing happens if you leave RC logged in and your laptop goes 
> into standby therefore not refreshing the session.
> 
>  
> 
>  
>> On 29-09-2014 15:30, barul wrote:
>> 
>>> On 2014-09-28 16:33, Sebastian wrote:
>>> Hello Mailinglist, I'm trying to get Roundcube 1.0.2 to run. I'm using 
>>> nginx-1.6.1_1,2 with php55-5.5.16. I access Roundcube via SSL, using 
>>> Chrome, (Mobile) Safari or Firefox. With all browsers I get the message 
>>> "Your session is invalid or expired." when trying to log in. Clearing the 
>>> cache did not help. Curiously even with debugging, no errors are logged. 
>>> Google seems useless in this case, the most common issue may be the 
>>> timezone, which I checked. I'm stuck here and would appreciate any helpful 
>>> input! Thank you, Sebastian ___ 
>>> Roundcube Users mailing list users@lists.roundcube.net 
>>> http://lists.roundcube.net/mailman/listinfo/users
>> Hello,
>> 
>> IMHO it's just because when logged in on Roundcube, you don't Logout before 
>> closing the tab, going on another website, etc...
>> So your browser try to use the previous session, as you weren't properly 
>> disconnected, but it's expired, and it just tells you that.
> Please note
> To ensure a rapid response please submit any support queries to 
> helpd...@strategicbookings.com or submit them online at 
> https://helpdesk.strategicbookings.com
> 
> ___
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> users@lists.roundcube.net
> http://lists.roundcube.net/mailman/listinfo/users
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Re: [RCU] Your session is invalid or expired. // Already checked timezone.

[Steve Perkins]

 

Yeah. The same thing happens if you leave RC logged in and your laptop
goes into standby therefore not refreshing the session. 

On 29-09-2014 15:30, barul wrote: 

> On 2014-09-28 16:33, Sebastian wrote:
> 
>> Hello Mailinglist, I'm trying to get Roundcube 1.0.2 to run. I'm using 
>> nginx-1.6.1_1,2 with php55-5.5.16. I access Roundcube via SSL, using Chrome, 
>> (Mobile) Safari or Firefox. With all browsers I get the message "Your 
>> session is invalid or expired." when trying to log in. Clearing the cache 
>> did not help. Curiously even with debugging, no errors are logged. Google 
>> seems useless in this case, the most common issue may be the timezone, which 
>> I checked. I'm stuck here and would appreciate any helpful input! Thank you, 
>> Sebastian ___ Roundcube Users 
>> mailing list users@lists.roundcube.net 
>> http://lists.roundcube.net/mailman/listinfo/users [1]
> 
> Hello,
> 
> IMHO it's just because when logged in on Roundcube, you don't Logout before 
> closing the tab, going on another website, etc...
> So your browser try to use the previous session, as you weren't properly 
> disconnected, but it's expired, and it just tells you that.

 PLEASE NOTE
 To ensure a rapid response please submit any support queries to
helpd...@strategicbookings.com or submit them online at
https://helpdesk.strategicbookings.com 

Links:
--
[1] http://lists.roundcube.net/mailman/listinfo/users
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Re: [RCU] Your session is invalid or expired. // Already checked timezone.

[barul]

On 2014-09-28 16:33, Sebastian wrote:

Hello Mailinglist,

I’m trying to get Roundcube 1.0.2 to run.

I’m using nginx-1.6.1_1,2 with php55-5.5.16.
I access Roundcube via SSL, using Chrome, (Mobile) Safari or Firefox.

With all browsers I get the message “Your session is invalid or
expired.” when trying to log in.
Clearing the cache did not help.
Curiously even with debugging, no errors are logged.

Google seems useless in this case, the most common issue may be the
timezone, which I checked.

I’m stuck here and would appreciate any helpful input!

Thank you,

Sebastian

___
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http://lists.roundcube.net/mailman/listinfo/users

Hello,

IMHO it's just because when logged in on Roundcube, you don't Logout 
before closing the tab, going on another website, etc…
So your browser try to use the previous session, as you weren't properly 
disconnected, but it's expired, and it just tells you that.

--
barul
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Re: [RCU] Your session is invalid or expired

[Giles Coochey]

On 27/04/2012 11:22, Claudio Kuenzler wrote:

The bug is already open by the way:

http://trac.roundcube.net/ticket/1488449

On Fri, Apr 27, 2012 at 12:21 PM, Giles Coochey > wrote:


On 27/04/2012 11:17, Claudio Kuenzler wrote:



It doesn't happen to me in Firefox nor Chrome.


It does happen to me on Firefox, too.



Yes, sadly you are correct, it's just happened to me in Firefox...


I've just found the time to checkout 0.9-svn [SVN r6140] trunk and give 
it a try.


Initial impressions are that IE9 actually now appears to work! Whereas 
before it was almost immediately expiring my session. I'll keep on using 
it and let you know if I have any problems.

--
Best Regards,
Giles Coochey, CCNA Security, CCNA
NetSecSpec Ltd
giles.cooc...@netsecspec.co.uk
Tel: +44 (0) 7983 877 438
Live Messenger: gi...@coochey.net
http://www.netsecspec.co.uk
http://www.coochey.net


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Re: [RCU] Your session is invalid or expired

[Claudio Kuenzler]

The bug is already open by the way:

http://trac.roundcube.net/ticket/1488449

On Fri, Apr 27, 2012 at 12:21 PM, Giles Coochey  wrote:

>  On 27/04/2012 11:17, Claudio Kuenzler wrote:
>
>
>
>
>>
>> It doesn't happen to me in Firefox nor Chrome.
>>
>
> It does happen to me on Firefox, too.
>
>
>>
>>   Yes, sadly you are correct, it's just happened to me in Firefox...
>
>
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Re: [RCU] Your session is invalid or expired

[Giles Coochey]

On 27/04/2012 11:17, Claudio Kuenzler wrote:



It doesn't happen to me in Firefox nor Chrome.


It does happen to me on Firefox, too.



Yes, sadly you are correct, it's just happened to me in Firefox...



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Re: [RCU] Your session is invalid or expired

[Claudio Kuenzler]

>
> I'm getting this issue with Roundcube 0.8-beta.
>
> It currently only happens with IE9 as soon as I login, I get logged out
> with the "Your session is invalid or expired" message.
>

This question is still open unfortunately, see thread [RCU]RoundCube
session aborting:
http://lists.roundcube.net/pipermail/users/2012-April/008678.html

I've seen in the SQL debug logs that the session gets deleted and then
immediately reinserted but thats too late for the browser which cuts the
session.

The big question is why this delete is happening.


>
> It doesn't happen to me in Firefox nor Chrome.
>

It does happen to me on Firefox, too.


>
> This is a new migrated install. I see, by googling, that many people ask
> "Are you behind a proxy?" when this problem surfaces.
>

In the thread [RCU]RoundCube session aborting I wrote that too. The issue
only exists when I'm at work, behind a proxy. At home with direct Internet
connection this never happens.


>
> Well yes, I am, I'm behind a Squid Caching Reverse Proxy which is also
> stripping SSL as well as behind a Apache director reverse proxy.
>
> Unfortunately, in the 'googled' posts I have seen, although this question
> is often asked, I don't see any further reference to it? What are the
> issues with being behind a proxy?
>
> I have tried the various fixes that have been suggested, but the problem
> still occurs with IE9. Firefox is fine (I'm using it to compose this
> message in Roundcube).



I'd like to know, as you and Thiago, the reason for this and hope this will
be solved soon.

I'm of course willing to help resolve this issue, with testing, logs, etc.


>
>
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Re: [RCU] "Your session is invalid or expired" with RC-0.6-rc

[Willi Burmeister]

> > After removing all old cookies I'm getting 'Your Browser does not accept 
> > cookies'
> > from all my browsers (firefox, IE, Opera; Solaris, Linux, Windows). Even 
> > setting
> > them to accept ALL cookies didnot change this behaviour.
> 
> > Any ideas?
> 
> Disable all plugins.

already done:

$rcmail_config['plugins'] = array();


Willi

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Re: [RCU] "Your session is invalid or expired" with RC-0.6-rc

[A.L.E.C]

On 20.09.2011 15:30, Willi Burmeister wrote:

> After removing all old cookies I'm getting 'Your Browser does not accept 
> cookies'
> from all my browsers (firefox, IE, Opera; Solaris, Linux, Windows). Even 
> setting
> them to accept ALL cookies didnot change this behaviour.

> Any ideas?

Disable all plugins.

-- 
Aleksander 'A.L.E.C' Machniak
LAN Management System Developer [http://lms.org.pl]
Roundcube Webmail Developer  [http://roundcube.net]
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Re: [RCU] "Your session is invalid or expired" with RC-0.6-rc

[Willi Burmeister]

Hi A.L.E.C,

thanks for your quick answer,

> > I tried to update our RC-0.5.3 to RC-0.6-rc. The update itself was a 
> > complete
> > new install as I wanted to clean up the whole stuff. mysql.update.sql had 
> > been
> > run.
> > 
> > Now I'm not able to login. I'm always getting "Your session is invalid or 
> > expired.".
> 
> Does it happen with different browsers?

After removing all old cookies I'm getting 'Your Browser does not accept 
cookies'
from all my browsers (firefox, IE, Opera; Solaris, Linux, Windows). Even setting
them to accept ALL cookies didnot change this behaviour.

All my browser are of course accepting cookies.

> Are you using any proxies?

I disabled all proxies.

> Do you have fast internet connection or slow?

really fast. It's all in my local network.

> Try to remove browser's cache.

didnot change anything.

> Try with svn-trunk version.

nothing changed


Really irritating.

Any ideas?

Willi

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Re: [RCU] "Your session is invalid or expired" with RC-0.6-rc

[Martin Sebald]

Hi Willi,

I had the same problem and opened up a ticket for it.

It turned out that deleting all cookies related to the webmailer solved
the problem.

I'm not very happy about it as now I have to tell all my customers what
to do...

Cheers,
Martin
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Re: [RCU] "Your session is invalid or expired" with RC-0.6-rc

[A.L.E.C]

On 20.09.2011 14:03, Willi Burmeister wrote:
> Hi all,
> 
> I tried to update our RC-0.5.3 to RC-0.6-rc. The update itself was a complete
> new install as I wanted to clean up the whole stuff. mysql.update.sql had been
> run.
> 
> Now I'm not able to login. I'm always getting "Your session is invalid or 
> expired.".

Does it happen with different browsers? Are you using any proxies? Do
you have fast internet connection or slow? Try to remove browser's
cache. Try with svn-trunk version.

-- 
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LAN Management System Developer [http://lms.org.pl]
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