Re: support in the absence of community help
There is this page with commercial support: https://cwiki.apache.org/confluence/display/NETBEANS/Commercial+Support Den mån 18 jan. 2021 kl 13:19 skrev Christopher C. Lanz : > > Hello, > > I have asked a question here and on stack overflow. No answers were > forthcoming. In such a situation, are users simply hung out to dry, or is > there any option for support from Apache-Netbeans, or any other > NetBeans-savvy source? > > I would happily pay for it, but I would rather not pay the $1,200 that their > business support plan requires, for one question. > > Chris Lanz > > Department of Computer Science > > 340 Dunn Hall, SUNY Potsdam > > lan...@potsdam.edu > > 315 268 1547 > > > > - To unsubscribe, e-mail: users-unsubscr...@netbeans.apache.org For additional commands, e-mail: users-h...@netbeans.apache.org For further information about the NetBeans mailing lists, visit: https://cwiki.apache.org/confluence/display/NETBEANS/Mailing+lists
Re: support in the absence of community help
Again a letter expressing frustration. That's Ok. We've read that, and now we're aware of that. Probably if you put information as well, then we could help. "a question here and on stack overflow" is not referable. As far as I've checked you've got a reply on all of your questions here. On 1/18/21 4:18 AM, Christopher C. Lanz wrote: Hello, I have asked a question here and on stack overflow. No answers were forthcoming. In such a situation, are users simply hung out to dry, or is there any option for support from Apache-Netbeans, or any other NetBeans-savvy source? I would happily pay for it, but I would rather not pay the $1,200 that their business support plan requires, for one question. Chris Lanz Department of Computer Science 340 Dunn Hall, SUNY Potsdam lan...@potsdam.edu 315 268 1547
Re: support in the absence of community help
And whatever you mean by "the $1,200 that their business support plan requires", no. That, whatever it is, is incorrect. Apache projects do not have business support plans. Gj On Mon, Jan 18, 2021 at 1:26 PM Geertjan Wielenga < geertjan.wiele...@googlemail.com> wrote: > It’s always best to put a sample application with your problem on GitHub > and then start a thread here pointing to your code so that someone can take > a look. > > Personally, when I see a long mail, I put it aside to look at it later and > then never do. > > Gj > > On Mon, 18 Jan 2021 at 13:22, Carl Mosca wrote: > >> I would ask again here if it was completely ignored I assume that is an >> unfortunate oversight. >> >> >> >> On Mon, Jan 18, 2021 at 7:18 AM Christopher C. Lanz >> wrote: >> >>> Hello, >>> >>> I have asked a question here and on stack overflow. No answers were >>> forthcoming. In such a situation, are users simply hung out to dry, or is >>> there any option for support from Apache-Netbeans, or any other >>> NetBeans-savvy source? >>> >>> I would happily pay for it, but I would rather not pay the $1,200 that >>> their business support plan requires, for one question. >>> >>> Chris Lanz >>> >>> Department of Computer Science >>> >>> 340 Dunn Hall, SUNY Potsdam >>> >>> lan...@potsdam.edu >>> 315 268 1547 >>> >>> >>> >>> >>> -- >> Regards, >> Carl >> >
Re: support in the absence of community help
It’s always best to put a sample application with your problem on GitHub and then start a thread here pointing to your code so that someone can take a look. Personally, when I see a long mail, I put it aside to look at it later and then never do. Gj On Mon, 18 Jan 2021 at 13:22, Carl Mosca wrote: > I would ask again here if it was completely ignored I assume that is an > unfortunate oversight. > > > > On Mon, Jan 18, 2021 at 7:18 AM Christopher C. Lanz > wrote: > >> Hello, >> >> I have asked a question here and on stack overflow. No answers were >> forthcoming. In such a situation, are users simply hung out to dry, or is >> there any option for support from Apache-Netbeans, or any other >> NetBeans-savvy source? >> >> I would happily pay for it, but I would rather not pay the $1,200 that >> their business support plan requires, for one question. >> >> Chris Lanz >> >> Department of Computer Science >> >> 340 Dunn Hall, SUNY Potsdam >> >> lan...@potsdam.edu >> 315 268 1547 >> >> >> >> >> -- > Regards, > Carl >
Re: support in the absence of community help
I would ask again here if it was completely ignored I assume that is an unfortunate oversight. On Mon, Jan 18, 2021 at 7:18 AM Christopher C. Lanz wrote: > Hello, > > I have asked a question here and on stack overflow. No answers were > forthcoming. In such a situation, are users simply hung out to dry, or is > there any option for support from Apache-Netbeans, or any other > NetBeans-savvy source? > > I would happily pay for it, but I would rather not pay the $1,200 that > their business support plan requires, for one question. > > Chris Lanz > > Department of Computer Science > > 340 Dunn Hall, SUNY Potsdam > > lan...@potsdam.edu > 315 268 1547 > > > > > -- Regards, Carl
