Re: [users] refund

[John Meyer]

On 12/14/2009 8:21 PM, John Kennedy wrote:
I keep seeing emails like this from people who complain then are never 
heard

from again. Am I the only one that thinks these are just trolls collecting
email addresses or putting FUD into the archives to get some
Google/Yahoo/whatever search engine hits?
John

   



May be, but to what impact?  This is an e-mail list, and they aren't 
even mentioning any other products?


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Re: [users] refund

[Sean]

- Original Message -
From: "John Kennedy" 
To: 
Cc: "John Meyer" 
Sent: Monday, December 14, 2009 10:21 PM
Subject: Re: [users] refund


>  I keep seeing emails like this from people who complain then are never
heard
> from again. Am I the only one that thinks these are just trolls collecting
> email addresses or putting FUD into the archives to get some
> Google/Yahoo/whatever search engine hits?

Indeed OOo is the perfect description of the word "priceless."


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Re: [users] refund

[John Kennedy]

On Monday 14 December 2009 15:50:55 John Meyer wrote:
> On 12/14/2009 12:09 PM, Howard Coles wrote:
> > On Sun, Dec 13, 2009 at 6:03 PM, Peter Lee  wrote:
> >> When I made my purchase, it said that it was on discount for around $20,
> >> yet I was charged nearly $40. The download also took too long
> >> I want my refund
> >> and FYI, this is my 3rd or 4th time asking
> >
> > I'm sorry to hear about your problems, however, it appears you have
> > either reached the wrong email address or were taken advantage of.
> > This is the OpenOffice.org users list, where volunteers support a free
> > Office Suite.  OpenOffice.org is a free download, you shouldn't have
> > had to pay for anything.  Unless you were buying a customized or
> > altered version.
> 
> It would be nice to hear how this one turns out.
> 
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> To unsubscribe, e-mail: users-unsubscr...@openoffice.org
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> 
 I keep seeing emails like this from people who complain then are never heard 
from again. Am I the only one that thinks these are just trolls collecting 
email addresses or putting FUD into the archives to get some 
Google/Yahoo/whatever search engine hits?
John

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Re: [users] refund

[John Meyer]

On 12/14/2009 12:09 PM, Howard Coles wrote:

On Sun, Dec 13, 2009 at 6:03 PM, Peter Lee  wrote:
   

When I made my purchase, it said that it was on discount for around $20, yet I 
was charged nearly $40.
The download also took too long
I want my refund
and FYI, this is my 3rd or 4th time asking
 

I'm sorry to hear about your problems, however, it appears you have
either reached the wrong email address or were taken advantage of.
This is the OpenOffice.org users list, where volunteers support a free
Office Suite.  OpenOffice.org is a free download, you shouldn't have
had to pay for anything.  Unless you were buying a customized or
altered version.

   



It would be nice to hear how this one turns out.

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Re: [users] refund

[James Knott]

Peter Lee wrote:

When I made my purchase, it said that it was on discount for around $20, yet I 
was charged nearly $40.
The download also took too long
I want my refund
and FYI, this is my 3rd or 4th time asking



   
Perhaps you can complain to your credit card company to get the charge 
reversed.  You've been charged for something that's a free download from 
www.openoffice.org.  Unfortunately, there are those who will scam 
people, as you have experienced.  There are some legit vendors who will 
sell you a copy on a CD, but you should never have to pay for a download.



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Re: [users] refund

[Howard Coles]

On Sun, Dec 13, 2009 at 6:03 PM, Peter Lee  wrote:
> When I made my purchase, it said that it was on discount for around $20, yet 
> I was charged nearly $40.
> The download also took too long
> I want my refund
> and FYI, this is my 3rd or 4th time asking

I'm sorry to hear about your problems, however, it appears you have
either reached the wrong email address or were taken advantage of.
This is the OpenOffice.org users list, where volunteers support a free
Office Suite.  OpenOffice.org is a free download, you shouldn't have
had to pay for anything.  Unless you were buying a customized or
altered version.

-- 
See Ya'
Howard Coles Jr.
John 3:16!

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Re: [users] Refund Request

[Paul]

Further to other emails I would suggest a good starting point is the email
address that the vendors supplied for 'billing' enquiries:

>
> For billing & technical support contact us by:
> Email:  [EMAIL PROTECTED]
> Toll free:  1 866 903 4555
>
>
/paul


-- 
For those in NZ that want cheaper petrol - have a look here
http://www.thecheappetrolproject.co.nz/index.php

Re: [users] Refund Request

[James Knott]

Amy Dawel wrote:
> To whom it may concern:
>
> I recently signed up on your website for the
> Openoffice suite. I was, however, under the impression
> it was free. I was then advised it was 5.97 GBP. It
> was not until I reached the final approval screen that
> I was advised I was being charged more than 25.00 GBP.
> At this point I clicked the cancel button. The
> purchase, however, seems to have gone through
> regardless, as per the attached e-mail. I am very
> unhappy about this and I would appreciate it if you
> would refund my monies, especially as I have not used
> the product.  
>
>   

OpenOffice.org is indeed free, if you download it from
www.openoffice.org.  As you've discovered, there are some people who are
charging for this package.  Some who sell it on a CD provide a useful
function for those who can't download it.  However, there are some
unscrupulous types who charge a fair bit of money and provide little or
nothing extra in return.  Since you tried to cancel, I'd suggest you
contact your credit card company, to have the charges reversed.  Please
go to www.openoffice.org and get a free download of OpenOffice.org,
which you can then install on as many computers as you wish or pass
around to others.  Again, there is no charge for OpenOffice.org, from
www.openoffice.org.  Please beware of other sites, such as the one you
found, that charge and provide nothing else.



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Re: [users] Refund $11.95

[Richard Detwiler]

James Knott wrote:

jonathon wrote:

On Fri, Apr 11, 2008 at 11:57 AM, James Carroll
wrote:  
would like my refund of $11.95.   


For starters, ask the company that you paid the US$11.95 for a refund.

All sending a request to this list does, is tell the world that you
are oblivious to your financial affairs, and who you deal with.  As
such, you make an excellent target for financial crimes.
 
 What must I do? 


I'd suggest contacting Discover, and requesting a new card.  Tell them
that thru your own stupidity, your Discover credit card number and pin
are available on the world wide web.   


Jonathon, you may want to tone this sort of thing down a bit.  Where's 
not here to insult people.


+1


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Re: [users] Refund $11.95

[James Knott]

jonathon wrote:

On Fri, Apr 11, 2008 at 11:57 AM, James Carroll
wrote:

  

would like my refund of $11.95.



For starters, ask the company that you paid the US$11.95 for a refund.

All sending a request to this list does, is tell the world that you
are oblivious to your financial affairs, and who you deal with.  As
such, you make an excellent target for financial crimes.

  

 What must I do?



I'd suggest contacting Discover, and requesting a new card.  Tell them
that thru your own stupidity, your Discover credit card number and pin
are available on the world wide web.
  


Jonathon, you may want to tone this sort of thing down a bit.  Where's 
not here to insult people.



--
Use OpenOffice.org 

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Re: [users] Refund $11.95

[web at work]

From: "jonathon" 
On Fri, Apr 11, 2008 at 11:57 AM, James Carroll

wrote:


would like my refund of $11.95.


For starters, ask the company that you paid the US$11.95 for a refund.

All sending a request to this list does, is tell the world that you
are oblivious to your financial affairs, and who you deal with.  As
such, you make an excellent target for financial crimes.


 What must I do?


I'd suggest contacting Discover, and requesting a new card.  Tell them
that thru your own stupidity, your Discover credit card number and pin
are available on the world wide web.

xan

jonathon
--


Do not beat yourself up to much

Even when you buy from the big international
companies, you do not know if your information
will still be safe.

I received a letter from one after December
and was told that their online store was hacked
and ALL of their customer records were stolen.
Everyone of the people I knew who had ordered
from that company, including me, had to get a
new card number.  


That is why, if I do not know the company,
I use PayPal to pay the bill.  Most online ordering
places can use it.  

Don't you hate it when some company sells you 
something that was not their in the first place?


When I sell a version of OOo, the buyers know
that the purchase price goes to a local charity as
a fund raiser.  The info about where the money
goes in listed one the disk and on a file in the
disk itself.

I am sorry for your troubles.
I have been there, changing card numbers,
any I know many people who were taken
without any way to get your money back
like Discovery Cards have.  


Hope you have good luck.
Then sick the Attorney General on them
plus Better Business as well.
Also contact their hosting company
using Whois.org or Whois.net
for the DNS and get someone to track it.
They will loose the hosting, and maybe their domain
plus the government could rip them up as well.

I do not want you to take this lying down
fight back with all your might, or hand it over to
your scrappiest friend.  


That is the only way to stop such companies
from cheating.  Also give you some education
on what you can do and should never let
done to you.

Stay scrappy untill . . . . . they are gone for good.
I helped drive 2 bad companies under over the years.

do your best.





--
No virus found in this outgoing message.
Checked by AVG. 
Version: 7.5.519 / Virus Database: 269.22.12/1373 - Release Date: 4/11/2008 9:17 AM



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Re: [users] Refund $11.95

[jonathon]

On Fri, Apr 11, 2008 at 11:57 AM, James Carroll
wrote:

>would like my refund of $11.95.

For starters, ask the company that you paid the US$11.95 for a refund.

All sending a request to this list does, is tell the world that you
are oblivious to your financial affairs, and who you deal with.  As
such, you make an excellent target for financial crimes.

>  What must I do?

I'd suggest contacting Discover, and requesting a new card.  Tell them
that thru your own stupidity, your Discover credit card number and pin
are available on the world wide web.

xan

jonathon
-- 
OOo can not correct for incompetence in creating documents from MSO.
Furthermore,OOo can not compensate for the defective and flawed
security measures used by Microsoft. As such, before using this product
for exams that require faulty and defective software, ensure that you
will not be unjustly penalized for the incompetence of the organization
that requires the use of software that is known to be flawed,
defective, bug-ridden, and fails to meet ISO file format standards.

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Re: [users] Refund $11.95

[James Knott]

James Carroll wrote:

I am James Carroll [EMAIL PROTECTED] and would like my refund of $11.95.
What must I do?

I am writing to exercise my 100% satisfaction or money back option on the 
following purchase.  I am not using your Excel program cause I could not get it 
to work so please refund my money or at least respond to this email.  A copy of 
my order and confirmation are as follows:
  


You apparently bought OpalOffice, which is from someone who has charged 
you for something you could have obtained for free from 
www.openoffice.org.  You'll have to contact them, as you did not pay 
anyone here for it.  We're simply a bunch of OpenOffice users, who 
volunteer our time to help others with OpenOffice.  Also, OpenOffice 
does not included Excel, which is a proprietary application from 
Microsoft.  It includes Calc, which is comparable to and compatible with 
Excel.


 

 Hello  Teresa Carroll, 

 Thanks for buying from HOTSALES using Google Checkout! HOTSALES will charge and ship your order soon. 


  How do I check on this order?
 Get up-to-date information about order #710745098760619

 Problems with this order?
 Contact HOTSALES

Buy again in seconds 
 everytime you shop. Just look for the Google Checkout button on  HOTSALES  or on Google Product Search. 

 

  Order Details - Feb 23, 2008 11:04 AM CST 
  Google Order #710745098760619  
  Shipping Status   Qty  Item   PriceDigital delivery  1 OPAL OFFICE - Instant Download  -  Item Number: 51452.  $11.95  Tax (KS) : $0.00   
 Total: $11.95   
 Paid with: DISCOVER xxx-6885
 
 
 



 __
Do You Yahoo!?
Tired of spam?  Yahoo! Mail has the best spam protection around 
http://mail.yahoo.com 
  



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Re: [users] Refund for open office

[Dan]

On Sunday 13 January 2008 15:46:39 Gary Booth wrote:
> I have not used open office yet, and I would like to, if possible, receive
> a refund. Thanks
> gary Boorh

Then you will have to contact the person from whom you bought OpenOffice.org. 
It is legal for others to sell OpenOffice.org: check the license file that 
came with the program. But the web site www.openoffice.org does not sell the 
program.

 It can be downloaded from www.openoffice.org for free. The download page 
is http://download.openoffice.org/2.3.1/. It does help to have a broadband 
connection as the download is approximately 100 MB for windows.

Dan

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Re: [users] Refund for open office

[James Knott]

Gary Booth wrote:
> I have not used open office yet, and I would like to, if possible, receive a 
> refund.
> Thanks
> gary Boorh
>   
You'll have to contact whoever you paid for it.  You paid your money to
someone who chose to sell you something that can be had for free. 
OpenOffice can be downloaded at no charge, from www.openoffice.org.


Please respond only to the mail list (users@openoffice.org) and not
directly to me.
-- 
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Re: [users] Refund for open office

[Casey]

Gary,
How can you recieve refund for something that was free?
  

Gary Booth <[EMAIL PROTECTED]> wrote:
  I have not used open office yet, and I would like to, if possible, receive a 
refund.
Thanks
gary Boorh

   
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Re: [users] refund

[John Meyer]

"Caveat emptor" aside, wouldn't it be a good idea to do a media
awareness campaign that "A. yes this is happening; B. yes this is legal,
C. here's where you can get the product for free."  I know you can lead
a horse to water and all that, but that might catch some of the people.

James Knott wrote:
> [EMAIL PROTECTED] wrote:
>> i am very dissapointed  in your program i do not understand  the program i 
>> want my refund
>>   
> You did not buy OpenOffice from anyone on this mail list.  You bought it
> from someone who chose to sell you something you could have downloaded
> for free from www.openoffice.org.  I suggest you contact whoever you
> paid for a refund.
> 
> 

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Re: [users] refund

[James Knott]

[EMAIL PROTECTED] wrote:
> i am very dissapointed  in your program i do not understand  the program i 
> want my refund
>   
You did not buy OpenOffice from anyone on this mail list.  You bought it
from someone who chose to sell you something you could have downloaded
for free from www.openoffice.org.  I suggest you contact whoever you
paid for a refund.


-- 
Use OpenOffice.org 

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Re: [users] refund

[ccornell - OpenOffice.org]

[EMAIL PROTECTED] wrote:

i am very dissapointed  in your program i do not understand  the program i want 
my refund



OpenOffice.org is free to download, and supported for free in places 
like this mailing list by a community of volunteers.


Some vendors do sell OpenOffice.org on CD as a service to people who 
cannot download the software and prefer to have it on CD.


If you paid a vendor for OpenOffice.org, you need to contact that vendor 
directly.


If you are having problems using OpenOffice.org, just ask here on the 
mailing list.  There are lots of people here who can help you find a 
solution to your problem with the software.


C.
--
Clayton Cornell   [EMAIL PROTECTED]
StarOffice - Sun Microsystems, Inc. - Hamburg, Germany

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