Re: [SOGo] ActiveSync not working for some accounts
Does anyone know if there is a option to set in Outlook 2013 about \NoSelect folders? I am looking for a configuration option to make Outlook list all folders just like in Thunderbird, because in Thunderbird all folders are listed as usually and \NoSelect mailboxes are in italic. Att. Em 14-04-2016 08:27, Emilio Fonseca (emilio.fons...@mav.com.br) escreveu: Ok, I will try to solve and figure out why it is happening. But, the folders are listed fine in SOGo Webmail. Also, this folder is showed as a normal folder, with no problems. Thanks very much for the great help. Att. Em 14-04-2016 04:34, qm...@top-consulting.net escreveu: That happens because INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014 is not an actual folder. It only has subfolders, but it doesn't exist as a folder itself. Solution: create this folder and it will be fine. On Thu, Apr 14, 2016 at 01:50 AM, "Thomas Fuehrer" wrote: Hi Emilio, the problem is caused by the folder named "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014". It is flaged as \Noselect. You need to find out why. S[0x7f478fe48730]: * LIST (\HasChildren) "." "INBOX.Caixa de Entrada ARQUIVO" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Encerramento de Atividades" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Ana Maria" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Skype" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Contratos de Frete" S[0x7f478fe48730]: * LIST (\Noselect \HasChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014" <<<<< S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Novembro" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Agosto" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Setembro" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Junho" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Julho" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Dezembro" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Outubro" The imap server doesn't return a x-guid for that folder. Because of that sogo is not able to link the subfolders to its parent. You can create a new folder and move all subfolders currently shown under "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014" to this folder. Regards, Thomas Am Mittwoch, 13. April 2016 23:16 CEST, "Emilio Fonseca" (emilio.fons...@mav.com.br <mailto:emilio.fons...@mav.com.br>) mailto:users@sogo.nu>> schrieb: Hi Thomas, I have attached the log printed. Nothing else is printed beyond this. I am studying about ping and sync intervals too, it could be the problem too. Att. Em 13-04-2016 18:07, "Thomas Fuehrer" (t...@aon.at) escreveu: Hi Emílio, post the complete response of the first foldersync. It could be a problem with the imap-folder-hierarchy. Regards, Thomas *Von:*users-requ...@sogo.nu <mailto:users-requ...@sogo.nu> [mailto:users-requ...@sogo.nu] *Im Auftrag von *Emilio Fonseca *Gesendet:* Mittwoch, 13. April 2016 21:55 *An:* users@sogo.nu <mailto:users@sogo.nu> *Betreff:* Re: [SOGo] ActiveSync not working for some accounts Also, using SOGoDebugRequests = YES, in accounts those synchronizes ok, there is a log like this: /Apr 13 16:50:33 sogod [25330]: |SOGo| starting method 'POST' on uri '/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=&DeviceId=727265DD841A44D291FAED84EB51EE94&DeviceType=WindowsOutlook15;/ That log is not shown when I am using one account that doesn't synchronizes correctly. Em 13-04-2016 15:40, Emilio Fonseca (emilio.fons...@mav.com.br) escreveu: Hello everybody, I'm testing sogo and having a problem with some random accounts. I am still not sure about what could be the problem but, when I configure the account in Outlook 2013, none of the folders are shown. Looking to the EAS and IMAP log, I noticed that SOGoActiveSyncDispatcher sent FolderSync command as a
Re: [SOGo] ActiveSync not working for some accounts
Ok, I will try to solve and figure out why it is happening.
But, the folders are listed fine in SOGo Webmail. Also, this folder is
showed as a normal folder, with no problems.
Thanks very much for the great help.
Att.
Em 14-04-2016 04:34, qm...@top-consulting.net escreveu:
That happens because INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014
is not an actual folder. It only has subfolders, but it doesn't exist
as a folder itself.
Solution: create this folder and it will be fine.
On Thu, Apr 14, 2016 at 01:50 AM, "Thomas Fuehrer" wrote:
Hi Emilio,
the problem is caused by the folder named "INBOX.Caixa de Entrada
ARQUIVO.Indicadores 2014". It is flaged as \Noselect. You need to
find out why.
S[0x7f478fe48730]: * LIST (\HasChildren) "." "INBOX.Caixa de
Entrada ARQUIVO"
S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
Entrada ARQUIVO.Encerramento de Atividades"
S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
Entrada ARQUIVO.Ana Maria"
S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
Entrada ARQUIVO.Skype"
S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
Entrada ARQUIVO.Contratos de Frete"
S[0x7f478fe48730]: * LIST (\Noselect \HasChildren) "."
"INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014" <<<<<
S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
Entrada ARQUIVO.Indicadores 2014.Novembro"
S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
Entrada ARQUIVO.Indicadores 2014.Agosto"
S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
Entrada ARQUIVO.Indicadores 2014.Setembro"
S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
Entrada ARQUIVO.Indicadores 2014.Junho"
S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
Entrada ARQUIVO.Indicadores 2014.Julho"
S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
Entrada ARQUIVO.Indicadores 2014.Dezembro"
S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
Entrada ARQUIVO.Indicadores 2014.Outubro"
The imap server doesn't return a x-guid for that folder. Because
of that sogo is not able to link the subfolders to its parent.
You can create a new folder and move all subfolders currently
shown under "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014" to
this folder.
Regards,
Thomas
Am Mittwoch, 13. April 2016 23:16 CEST, "Emilio Fonseca"
(emilio.fons...@mav.com.br <mailto:emilio.fons...@mav.com.br>)
mailto:users@sogo.nu>> schrieb:
Hi Thomas,
I have attached the log printed.
Nothing else is printed beyond this.
I am studying about ping and sync intervals too, it could be the
problem too.
Att.
Em 13-04-2016 18:07, "Thomas Fuehrer" (t...@aon.at
<mailto:t...@aon.at>) escreveu:
Hi Emílio,
post the complete response of the first foldersync.
It could be a problem with the imap-folder-hierarchy.
Regards,
Thomas
*Von:*users-requ...@sogo.nu <mailto:users-requ...@sogo.nu>
[mailto:users-requ...@sogo.nu] *Im Auftrag von *Emilio Fonseca
*Gesendet:* Mittwoch, 13. April 2016 21:55
*An:* users@sogo.nu <mailto:users@sogo.nu>
*Betreff:* Re: [SOGo] ActiveSync not working for some accounts
Also, using SOGoDebugRequests = YES, in accounts those
synchronizes ok, there is a log like this:
/Apr 13 16:50:33 sogod [25330]: |SOGo| starting method 'POST' on
uri
'/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=
<mailto:m...@domain.com>&DeviceId=727265DD841A44D291FAED84EB51EE94&DeviceType=WindowsOutlook15;/
That log is not shown when I am using one account that doesn't
synchronizes correctly.
Em 13-04-2016 15:40, Emilio Fonseca (emilio.fons...@mav.com.br
<mailto:emilio.fons...@mav.com.br>) escreveu:
Hello everybody,
I'm testing sogo and having a problem with some random accounts.
I am still not sure about what could be the problem but, when
I configure the account in Outlook 2013, none of the folders
are shown.
Looking to the EAS and IMAP log, I noticed that
SOGoActiveSyncDispatcher sent FolderSync command as a request
with SyncKey with the value 0.
So, IMAP answers correctly, listing all foders and the EAS
response is correct too, showing that will add all folders,
each one in a command block like this:
/
/mail%2Ff48cf91602
Re: [SOGo] ActiveSync not working for some accounts
Hi Emilio, the problem is caused by the folder named "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014". It is flaged as \Noselect. You need to find out why. S[0x7f478fe48730]: * LIST (\HasChildren) "." "INBOX.Caixa de Entrada ARQUIVO" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Encerramento de Atividades" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Ana Maria" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Skype" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Contratos de Frete" S[0x7f478fe48730]: * LIST (\Noselect \HasChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014" <<<<< S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Novembro" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Agosto" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Setembro" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Junho" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Julho" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Dezembro" S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014.Outubro" The imap server doesn't return a x-guid for that folder. Because of that sogo is not able to link the subfolders to its parent. You can create a new folder and move all subfolders currently shown under "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014" to this folder. Regards, Thomas Am Mittwoch, 13. April 2016 23:16 CEST, "Emilio Fonseca" (emilio.fons...@mav.com.br) schrieb: Hi Thomas, I have attached the log printed. Nothing else is printed beyond this. I am studying about ping and sync intervals too, it could be the problem too. Att. Em 13-04-2016 18:07, "Thomas Fuehrer" (t...@aon.at) escreveu: Hi Emílio, post the complete response of the first foldersync. It could be a problem with the imap-folder-hierarchy. Regards, Thomas Von: users-requ...@sogo.nu [mailto:users-requ...@sogo.nu] Im Auftrag von Emilio Fonseca Gesendet: Mittwoch, 13. April 2016 21:55 An: users@sogo.nu Betreff: Re: [SOGo] ActiveSync not working for some accounts Also, using SOGoDebugRequests = YES, in accounts those synchronizes ok, there is a log like this: Apr 13 16:50:33 sogod [25330]: |SOGo| starting method 'POST' on uri '/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=&DeviceId=727265DD841A44D291FAED84EB51EE94&DeviceType=WindowsOutlook15; That log is not shown when I am using one account that doesn't synchronizes correctly. Em 13-04-2016 15:40, Emilio Fonseca (emilio.fons...@mav.com.br) escreveu: Hello everybody, I'm testing sogo and having a problem with some random accounts. I am still not sure about what could be the problem but, when I configure the account in Outlook 2013, none of the folders are shown. Looking to the EAS and IMAP log, I noticed that SOGoActiveSyncDispatcher sent FolderSync command as a request with SyncKey with the value 0. So, IMAP answers correctly, listing all foders and the EAS response is correct too, showing that will add all folders, each one in a command block like this: mail%2Ff48cf916029de8553e48a9ec3f89 mail%2Fda6617174435d7551a10a9ec3f89 "FOLDER NAME" 12 I think it is all good till then. What happens next let me confused, because there is a POST request, as this: Apr 13 10:13:44 sogod [22903]: 201.16.160.1 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=&DeviceId=&DeviceType=WindowsOutlook15 HTTP/1.1" 200 11637/13 2.200 - - 6M But with no response. Nothing else is showed in my EAS and IMAP log after this POST request and I don't know why, whereas in other accounts the log keeps receiving EAS requests. Any help will be appreciated, thank you all for the patience. -- Emílio Fonseca Development Analyst Mav Tecnologia - (31) 3211- -- users@sogo.nu https://inverse.ca/sogo/lists -- Emílio Fonseca Development Analyst Mav Tecnologia - (31) 3211- -- users@sogo.nu https://inverse.ca/sogo/lists -- users@sogo.nu https://inverse.ca/sogo/lists -- Emílio Fonseca Development Analyst Mav Tecnologia - (31) 3211--- users@sogo.nu https://inverse.ca/sogo/lists -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] ActiveSync not working for some accounts
Hi Thomas,
I have attached the log printed.
Nothing else is printed beyond this.
I am studying about ping and sync intervals too, it could be the problem
too.
Att.
Em 13-04-2016 18:07, "Thomas Fuehrer" (t...@aon.at) escreveu:
Hi Emílio,
post the complete response of the first foldersync.
It could be a problem with the imap-folder-hierarchy.
Regards,
Thomas
*Von:*users-requ...@sogo.nu [mailto:users-requ...@sogo.nu] *Im Auftrag
von *Emilio Fonseca
*Gesendet:* Mittwoch, 13. April 2016 21:55
*An:* users@sogo.nu
*Betreff:* Re: [SOGo] ActiveSync not working for some accounts
Also, using SOGoDebugRequests = YES, in accounts those synchronizes
ok, there is a log like this:
/Apr 13 16:50:33 sogod [25330]: |SOGo| starting method 'POST' on uri
'/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=
<mailto:m...@domain.com>&DeviceId=727265DD841A44D291FAED84EB51EE94&DeviceType=WindowsOutlook15;/
That log is not shown when I am using one account that doesn't
synchronizes correctly.
Em 13-04-2016 15:40, Emilio Fonseca (emilio.fons...@mav.com.br
<mailto:emilio.fons...@mav.com.br>) escreveu:
Hello everybody,
I'm testing sogo and having a problem with some random accounts.
I am still not sure about what could be the problem but, when I
configure the account in Outlook 2013, none of the folders are shown.
Looking to the EAS and IMAP log, I noticed that
SOGoActiveSyncDispatcher sent FolderSync command as a request with
SyncKey with the value 0.
So, IMAP answers correctly, listing all foders and the EAS
response is correct too, showing that will add all folders, each
one in a command block like this:
/
/mail%2Ff48cf916029de8553e48a9ec3f89/
/mail%2Fda6617174435d7551a10a9ec3f89/
/ "FOLDER NAME"/
/ 12/
/ /
I think it is all good till then.
What happens next let me confused, because there is a POST
request, as this:
/Apr 13 10:13:44 sogod [22903]: 201.16.160.1 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=
<mailto:m...@domain.com>&DeviceId=&DeviceType=WindowsOutlook15
HTTP/1.1" 200 11637/13 2.200 - - 6M/
But with no response. Nothing else is showed in my EAS and IMAP
log after this POST request and I don't know why, whereas in other
accounts the log keeps receiving EAS requests.
Any help will be appreciated, thank you all for the patience.
--
Emílio Fonseca
Development Analyst
Mav Tecnologia - (31) 3211-
--
users@sogo.nu <mailto:users@sogo.nu>
https://inverse.ca/sogo/lists
--
Emílio Fonseca
Development Analyst
Mav Tecnologia - (31) 3211-
--
users@sogo.nu <mailto:users@sogo.nu>
https://inverse.ca/sogo/lists
--
users@sogo.nu
https://inverse.ca/sogo/lists
--
Emílio Fonseca
Development Analyst
Mav Tecnologia - (31) 3211-
--
users@sogo.nu
https://inverse.ca/sogo/listsApr 13 10:13:37 sogod [22903]: <0x0x7f478fbf3020[SOGoCache]> Cache cleanup
interval set every 300.00 seconds
Apr 13 10:13:37 sogod [22903]: <0x0x7f478fbf3020[SOGoCache]> Using host(s)
'localhost' as server(s)
Apr 13 10:13:37 sogod [22903]: 201.16.160.1 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync HTTP/1.1" 200 0/0 0.031 - - 1M
Apr 13 10:13:41 sogod [22903]: 201.16.160.1 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync HTTP/1.1" 200 0/0 0.002 - - 0
Apr 13 10:13:42 sogod [22903]: <0x0x7f478f912d70[SOGoActiveSyncDispatcher]> EAS
- request for device 39195B8A51274B02B374DA299D243F76:
http://www.microsoft.com/";>
0
2016-04-13 10:13:42.254 sogod[22903] ERROR(-[NSNull(misc) forwardInvocation:]):
called selector stringByTrimmingSpaces on NSNull !
S[0x7f478fe48730]: * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
C[0x7f478fe42c50]: 1 login "luciana.teixe...@transmartins.com.br" "123*456"
S[0x7f478fe48730]: 1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS
THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN
NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT
SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SEARCH=FUZZY QUOTA]
Logged in
C[0x7f478fe42c50]: 2 capability
S[0x7f478fe48730]: * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID
ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS
THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN
NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT
SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SEARCH=FUZZY QUOTA
S[0x7f478fe48730]: 2 OK Capability completed.
C[0x7f478fe42c50]: 3 ID ("x-originating-ip&qu
Re: [SOGo] ActiveSync not working for some accounts
Also, using SOGoDebugRequests = YES, in accounts those synchronizes ok, there is a log like this: /Apr 13 16:50:33 sogod [25330]: |SOGo| starting method 'POST' on uri '/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=&DeviceId=727265DD841A44D291FAED84EB51EE94&DeviceType=WindowsOutlook15;/ That log is not shown when I am using one account that doesn't synchronizes correctly. Em 13-04-2016 15:40, Emilio Fonseca (emilio.fons...@mav.com.br) escreveu: Hello everybody, I'm testing sogo and having a problem with some random accounts. I am still not sure about what could be the problem but, when I configure the account in Outlook 2013, none of the folders are shown. Looking to the EAS and IMAP log, I noticed that SOGoActiveSyncDispatcher sent FolderSync command as a request with SyncKey with the value 0. So, IMAP answers correctly, listing all foders and the EAS response is correct too, showing that will add all folders, each one in a command block like this: // / /mail%2Ff48cf916029de8553e48a9ec3f89/ /mail%2Fda6617174435d7551a10a9ec3f89/ / "FOLDER NAME"/ / 12/ / / I think it is all good till then. What happens next let me confused, because there is a POST request, as this: /Apr 13 10:13:44 sogod [22903]: 201.16.160.1 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=&DeviceId=&DeviceType=WindowsOutlook15 HTTP/1.1" 200 11637/13 2.200 - - 6M/ But with no response. Nothing else is showed in my EAS and IMAP log after this POST request and I don't know why, whereas in other accounts the log keeps receiving EAS requests. Any help will be appreciated, thank you all for the patience. -- Emílio Fonseca Development Analyst Mav Tecnologia - (31) 3211- -- users@sogo.nu https://inverse.ca/sogo/lists -- Emílio Fonseca Development Analyst Mav Tecnologia - (31) 3211- -- users@sogo.nu https://inverse.ca/sogo/lists
