Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Dianne Skoll
On Sun, 21 Jun 2015 22:55:41 +0200
Reindl Harald  wrote:

> the question is *how* is that de-listing managed and how do you
> manage "i will take care in the future" and if that's not true
> because de-listing is just a click how easy is it for spammers to not
> realy care

I delist anyone who asks without questioning them.  The server stays
delisted for 45 days and then we once again re-evaluate it based
on observed reputation.  We have the whole process pretty much
automated.

This system has worked very well for us.

Regards,

Dianne.


Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Alarig Le Lay
On Sun Jun 21 16:22:26 2015, Dianne Skoll wrote:
> I don't approve of Barracuda's behaviour.  If they're blocking
> /24s because of some bad machines, you should not have to pay for
> delisting one IP.  If they can prove that your specific IP was responsible
> for a spam run, then it's legit to charge for delisting, but not
> otherwise.

I don’t know how Barracuda manages /24 blacklisting, but generally the
abuse contact is contacted (in fact the ISP, unless you have your own IP
block) and if there isn’t answer for some IPs, the block is blacklisted.

-- 
Alarig Le Lay


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Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Reindl Harald



Am 21.06.2015 um 23:50 schrieb Jered Floyd:

There is a murky relationship between Barracuda and EmailReg.  It's awfully suspicious 
that signing up on whitelist X clears you from "unrelated" blacklist Y.

So, it may not be "paying to delist one IP" in framing, but in action it seems 
to be pretty darn close to that...


no, it is not

if somebody thinks he has a free ride for spam he will be removed from 
EmailReg as fast as lightning - that said from a BN customers from 2005 
until 2014/08 and aware all of bullshit BN do the last few years after 
2013-11 (In November 2013, Barracuda Networks went public on the New 
York Stock Exchange under the ticker symbol CUDA)





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Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Jered Floyd

EmailReg.org operates a whitelist, so you pay to get listed there.  The site 
doesn't say much at all about what sort of verification or later delisting for 
spam they might do.

However, they are promoted directly on the "Sorry, your email was blocked" page 
for Barracuda Reputation, and the page explicitly says that if you register at 
EmailReg.org then you'll bypass the BRBL.  

There is a murky relationship between Barracuda and EmailReg.  It's awfully 
suspicious that signing up on whitelist X clears you from "unrelated" blacklist 
Y.

So, it may not be "paying to delist one IP" in framing, but in action it seems 
to be pretty darn close to that...

--Jered


- On Jun 21, 2015, at 5:43 PM, Jim Popovitch jim...@gmail.com wrote:

> On Sun, Jun 21, 2015 at 4:52 PM, Dianne Skoll  wrote:
>> On Sun, 21 Jun 2015 16:26:54 -0400
>> Jim Popovitch  wrote:
>>
>>> On Sun, Jun 21, 2015 at 4:22 PM, Dianne Skoll
>>> > you should not have to pay for delisting one IP.
>>> and with BN you are NOT paying for a delisting.
>>
>> You are splitting hairs.  Essentially, you are paying for delisting.
> 
> /sigh
> 
> I'm not splitting hairs, you are redefining "delisting".   Go read the
> first sentence on emailreg.org and learn something about them.
> 
> -Jim P.


Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Jim Popovitch
On Sun, Jun 21, 2015 at 4:52 PM, Dianne Skoll  wrote:
> On Sun, 21 Jun 2015 16:26:54 -0400
> Jim Popovitch  wrote:
>
>> On Sun, Jun 21, 2015 at 4:22 PM, Dianne Skoll
>> > you should not have to pay for delisting one IP.
>> and with BN you are NOT paying for a delisting.
>
> You are splitting hairs.  Essentially, you are paying for delisting.

/sigh

I'm not splitting hairs, you are redefining "delisting".   Go read the
first sentence on emailreg.org and learn something about them.

-Jim P.


Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Reindl Harald



Am 21.06.2015 um 22:52 schrieb Dianne Skoll:

On Sun, 21 Jun 2015 16:26:54 -0400
Jim Popovitch  wrote:


On Sun, Jun 21, 2015 at 4:22 PM, Dianne Skoll

you should not have to pay for delisting one IP.

and with BN you are NOT paying for a delisting.


You are splitting hairs.  Essentially, you are paying for delisting.

We run our own set of DNSBLs and we delist anyone who requests
delisting for free.  That's how it should be done


the question is *how* is that de-listing managed and how do you manage 
"i will take care in the future" and if that's not true because 
de-listing is just a click how easy is it for spammers to not realy care


in fact if someone had a hacked server that's bad luck, but if someone 
sends spam by intention and need to spend money to get his IP's 
de-listed there is a barrier because send spam is no longer a business model




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Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Dianne Skoll
On Sun, 21 Jun 2015 16:26:54 -0400
Jim Popovitch  wrote:

> On Sun, Jun 21, 2015 at 4:22 PM, Dianne Skoll
> > you should not have to pay for delisting one IP.
> and with BN you are NOT paying for a delisting.

You are splitting hairs.  Essentially, you are paying for delisting.

We run our own set of DNSBLs and we delist anyone who requests
delisting for free.  That's how it should be done.

Regards,

Dianne.


Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Reindl Harald



Am 21.06.2015 um 22:22 schrieb Dianne Skoll:

On Sun, 21 Jun 2015 19:23:58 +0200
Reindl Harald  wrote:


spammers don't invest money, never


Of course not.  They pay using a stolen credit card.

I don't approve of Barracuda's behaviour.  If they're blocking
/24s because of some bad machines, you should not have to pay for
delisting one IP.  If they can prove that your specific IP was responsible
for a spam run, then it's legit to charge for delisting, but not
otherwise.

I also don't approve of blocking entire networks for one or a few
bad IPs.  People who use DNSBLs that have those policies simply lack
decent spam filters, so they take a scorched-earth approach


agreed - at least partly - it's hard to say from outside how much "few 
bad IPs" really did send junk and on the other hand there are RBL 
operators which list whole /24 networks just because the operator don#t 
like a single person which writes mails to mailing lists by hand and 
with his full name..


Barracuda is far way from beeing perfect, otherwise i would not have 
spent many hundret hours of my lifetime to build up a replacemnt and 
maintain it, but what they don#t do is list something without any reason 
just to make money




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Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Jim Popovitch
On Sun, Jun 21, 2015 at 4:22 PM, Dianne Skoll  wrote:
> you should not have to pay for delisting one IP.

and with BN you are NOT paying for a delisting.You are paying for
the upfront ID validation and verification process that goes into
fast-tracking your email flow.   If you don't want that fine, don't
pay it.

-Jim P.


Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Dianne Skoll
On Sun, 21 Jun 2015 19:23:58 +0200
Reindl Harald  wrote:

> spammers don't invest money, never

Of course not.  They pay using a stolen credit card.

I don't approve of Barracuda's behaviour.  If they're blocking
/24s because of some bad machines, you should not have to pay for
delisting one IP.  If they can prove that your specific IP was responsible
for a spam run, then it's legit to charge for delisting, but not
otherwise.

I also don't approve of blocking entire networks for one or a few
bad IPs.  People who use DNSBLs that have those policies simply lack
decent spam filters, so they take a scorched-earth approach.

Regards,

Dianne.


Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Reindl Harald



Am 21.06.2015 um 20:52 schrieb Antony Stone:

On Sunday 21 June 2015 at 19:23:58 (EU time), Reindl Harald wrote:


spammers don't invest money, never


Ah, my bad understanding - I followed the link you posted earlier
http://www.spamhaus.org/faq/section/Glossary#233 which pointed me to
http://www.spamhaus.org/news/article/641?article=641 which contains the quote
from a spam enabling entity:

"$70,875/month gets you 9 class C's spread across at least 5 providers with
bandwidth for 8 Millions HTML emails per day per class C. Network blocks
(class C's) will be replaced after at least 60 days if they are blocked.
Network Blocks may be replaced solely in the event such Network Block has been
blacklisted by SpamHaus."

That looked to me like the spammers were paying for the IP address ranges
which we were discussing being blocked


that's why spammers mostly use hijacked servers or enduser machines like 
on ore most likely more IP's in the /24 network of the thread starter, 
he is just a victim of another fool not are about security updates on 
his webservers if you follow the thread




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Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Antony Stone
On Sunday 21 June 2015 at 19:23:58 (EU time), Reindl Harald wrote:

> spammers don't invest money, never

Ah, my bad understanding - I followed the link you posted earlier 
http://www.spamhaus.org/faq/section/Glossary#233 which pointed me to 
http://www.spamhaus.org/news/article/641?article=641 which contains the quote 
from a spam enabling entity:

"$70,875/month gets you 9 class C's spread across at least 5 providers with 
bandwidth for 8 Millions HTML emails per day per class C. Network blocks 
(class C's) will be replaced after at least 60 days if they are blocked. 
Network Blocks may be replaced solely in the event such Network Block has been 
blacklisted by SpamHaus."

That looked to me like the spammers were paying for the IP address ranges 
which we were discussing being blocked.


Regards,


Antony.

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inadvertently renders them relatively incompetent.

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Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Bill Cole

On 21 Jun 2015, at 10:33, Jered Floyd wrote:


Richard,

The BRBL may have listed the entire  /24 that includes your sending 
IPs.
Painful experience has shown that Barracuda won't hear your requests 
for

delisting, and the listing may never go away.


I believe you've got it in one.  I heard back from a colleague on the 
same /24 (though not the same address!) and he had a client with a bad 
WordPress install that was generating spam.


That seems to make this EmailReg situation even more egregious -- if 
they're really blocking whole networks based on a single IP then it 
really is a protection scheme operated (opaquely) by Barracuda.  "Pay 
us money if you want mail to get through to our customers; we'll 
blacklist you arbitrarily otherwise."  How can this possibly be legal 
under US racketeering laws?



I'm not defending Barracuda specifically, as I have long believed them 
to be an opportunistic, ethics-free, low-quality organization selling 
overpriced garbage to people too desperately clueless to know better...


However, even carelessly run blacklists of IPs for email have been 
protected in US courts by 2 things:


1. Blacklist operators are not doing any actual blocking, their users 
are. Senders on "collateral damage" IPs are free to appeal to the actual 
sites rejecting their mail for exceptions and any 
competently-administered site will be able to do so. Any DNSBL operator 
is akin to a movie reviewer: they don't directly control anyone's 
behavior, they merely influence those who choose to pay them heed.


2. Virtually every US law explicitly touching Internet filtering (COPPA, 
COPPA2, CAN-SPAM, etc.) has included some "safe haven" provision for 
those implementing and using filtering tools in good faith. The 
interpretation of what constitutes "good faith" has been extremely 
broad, essentially meaning that if Barracuda has a theory that listing 
innocents in the vicinity of spammers helps avoid future spam, they 
don't need to actually have evidence of its validity or weight any 
tangible damage against theoretical benefit.


The flipside of this de facto immunity is that you are free to point out 
to those who reject your mail due to Barracuda's shoddy advice that 
Barracuda gives shoddy advice for which they do not deserve much 
attention or any money.




Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Reindl Harald


Am 21.06.2015 um 18:58 schrieb Antony Stone:

On Sunday 21 June 2015 at 17:22:58 (EU time), Jim Popovitch wrote:


I appear to be getting a shakedown scam from Barracuda Networks.


You are not being shaken down, but you might be slandering.  ;-)

I'm fairly certain that BN isn't making much profit off of your $20.
What they are getting is your commitment, and your ID, that one or
more IP addrs under your control will not spam.  And if you do spam
from those IPs, and BN detects it, they have evidence to tie you to
the crime (plus previously accepted agreement that you would
voluntarily handle the situation in a mutually agreed upon manner)


It seems to me that $20 is nothing to the spammers - and they're already using
techniques to change their IP addresses on a regular basis.

So, spammer pays BN $20, gets found out some while later, moves IP, and pays
BN $20 for that address instead (meanwhile raking in another $20 quicker than
most of us do, I suspect).  Or, are you assuming that spammers don't have
multiple identities / businesses / bank accounts to make their payments from?


spammers don't invest money, never

spammers just use botnets and hacked machines and leave the collateral 
damage for the hacked machines and network ranges to the owner



$20 is $20, but frankly most people pay more than that in snail mail
postage each year.


Er, so?  Most people pay more than $20 for lots of things per year - that
doesn't mean you should just give $20 to anyone who asks for it, so that you
can carry on running a legitimate business


there are more RBL's that you think which handle "bad neigbourhood" not 
only Barracuda - example: http://www.uceprotect.net/de/index.php?m=3&s=4


it escalates based on network size and spammer ips detected:

/23: 9 abuser IP's
/22: 14 abuser IP's
/21: 24 abuser IP#s



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Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Antony Stone
On Sunday 21 June 2015 at 17:22:58 (EU time), Jim Popovitch wrote:

> > I appear to be getting a shakedown scam from Barracuda Networks.
> 
> You are not being shaken down, but you might be slandering.  ;-)
> 
> I'm fairly certain that BN isn't making much profit off of your $20.
> What they are getting is your commitment, and your ID, that one or
> more IP addrs under your control will not spam.  And if you do spam
> from those IPs, and BN detects it, they have evidence to tie you to
> the crime (plus previously accepted agreement that you would
> voluntarily handle the situation in a mutually agreed upon manner)

It seems to me that $20 is nothing to the spammers - and they're already using 
techniques to change their IP addresses on a regular basis.

So, spammer pays BN $20, gets found out some while later, moves IP, and pays 
BN $20 for that address instead (meanwhile raking in another $20 quicker than 
most of us do, I suspect).  Or, are you assuming that spammers don't have 
multiple identities / businesses / bank accounts to make their payments from?

> $20 is $20, but frankly most people pay more than that in snail mail
> postage each year.

Er, so?  Most people pay more than $20 for lots of things per year - that 
doesn't mean you should just give $20 to anyone who asks for it, so that you 
can carry on running a legitimate business.


Regards,


Antony.

-- 
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Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Jim Popovitch
> I appear to be getting a shakedown scam from Barracuda Networks.

You are not being shaken down, but you might be slandering.  ;-)

I'm fairly certain that BN isn't making much profit off of your $20.
What they are getting is your commitment, and your ID, that one or
more IP addrs under your control will not spam.  And if you do spam
from those IPs, and BN detects it, they have evidence to tie you to
the crime (plus previously accepted agreement that you would
voluntarily handle the situation in a mutually agreed upon manner)

$20 is $20, but frankly most people pay more than that in snail mail
postage each year.

-Jim P.


Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Reindl Harald



Am 21.06.2015 um 17:00 schrieb Jeroen de Neef:

I wonder what their justification is for doing this.


the questoon is how many addtional IP's on the /24 where in fact sending 
spam, see http://www.spamhaus.org/faq/section/Glossary#233



2015-06-21 16:33 GMT+02:00 Jered Floyd mailto:je...@convivian.com>>:

Richard,

 > The BRBL may have listed the entire  /24 that includes your
sending IPs.
 > Painful experience has shown that Barracuda won't hear your
requests for
 > delisting, and the listing may never go away.

I believe you've got it in one.  I heard back from a colleague on
the same /24 (though not the same address!) and he had a client with
a bad WordPress install that was generating spam.

That seems to make this EmailReg situation even more egregious -- if
they're really blocking whole networks based on a single IP then it
really is a protection scheme operated (opaquely) by Barracuda.
"Pay us money if you want mail to get through to our customers;
we'll blacklist you arbitrarily otherwise."  How can this possibly
be legal under US racketeering laws?




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Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Jeroen de Neef
I wonder what their justification is for doing this.

2015-06-21 16:33 GMT+02:00 Jered Floyd :

>
> Richard,
>
> > The BRBL may have listed the entire  /24 that includes your sending IPs.
> > Painful experience has shown that Barracuda won't hear your requests for
> > delisting, and the listing may never go away.
>
> I believe you've got it in one.  I heard back from a colleague on the same
> /24 (though not the same address!) and he had a client with a bad WordPress
> install that was generating spam.
>
> That seems to make this EmailReg situation even more egregious -- if
> they're really blocking whole networks based on a single IP then it really
> is a protection scheme operated (opaquely) by Barracuda.  "Pay us money if
> you want mail to get through to our customers; we'll blacklist you
> arbitrarily otherwise."  How can this possibly be legal under US
> racketeering laws?
>
> --Jered
>
>
>
>


Re: Barracuda / EmailReg.org protection racket? (OT, but help?)

2015-06-21 Thread Jered Floyd

Richard,

> The BRBL may have listed the entire  /24 that includes your sending IPs.
> Painful experience has shown that Barracuda won't hear your requests for
> delisting, and the listing may never go away.

I believe you've got it in one.  I heard back from a colleague on the same /24 
(though not the same address!) and he had a client with a bad WordPress install 
that was generating spam.

That seems to make this EmailReg situation even more egregious -- if they're 
really blocking whole networks based on a single IP then it really is a 
protection scheme operated (opaquely) by Barracuda.  "Pay us money if you want 
mail to get through to our customers; we'll blacklist you arbitrarily 
otherwise."  How can this possibly be legal under US racketeering laws?

--Jered