Re: Hiring for Spam Assassin Troubleshooting
Thank you everyone for your quotes, efforts and time involved. We actually have this issue resolved now. Created a batch to interface in with Smartermail to bypass the SA checking. Wayne -- View this message in context: http://www.nabble.com/Hiring-for-Spam-Assassin-Troubleshooting-t1726230.html#a4704507 Sent from the SpamAssassin - Users forum at Nabble.com.
RE: Hiring for Spam Assassin Troubleshooting
I understand the issue of troubleshooting and repair. How long I have worked on it is irrelavant as I have alreayd said, I don't know what I am doing. If I did have the knowledge I would be able to fix it and more than likely, quickly. I personally work in computer repair, not in Server Setup or DNS. This is new territory to me. The 30 minutes to 2 hours is just for checking the server DNS. We have already had someone quote 10 or so issues above within 5 minutes. I personally don't know how to read what he was quoting. I asked for an hourly rate for corporate, not myself. Visa versa, Corporate has not business relations with you, why would they pay you up front? This is where business relations start. They have to start somewhere. We have people that charge by the job and people that charge by the hour. We have had a few quotes by the hour and I can bring those back to corporate. If you are telling me you want me to go back to corporate and say, Well, it will be $1000.00 even though this guy doesn't need to come out, has no overhead, and basically will look at it, figure the issue out, change some things and wait 3 days. I can't do that. They will kick me right out of the room and deny the request and tell me to live with it the way that it is. Now, if you really needed to come out, then I could get them to turn their heads however for this issue, there is no onsite service requested nor needed. Wayne -- View this message in context: http://www.nabble.com/Hiring-for-Spam-Assassin-Troubleshooting-t1726230.html#a4691004 Sent from the SpamAssassin - Users forum at Nabble.com.
Hiring for Spam Assassin Troubleshooting
We already have SA setup and working with Smartermail. We would like to hire someone that is familiar with SpamAssassin and a Windows 2003 server system in order to come set this thing up so that our own emails are not being detected as SPAM. Is anyone interested in this? If you are interested leave me a way to get in contact with you. Thanks, Wayne --- We already have Spam Assassin set up and working. I have done as much as I can figure out how to do and am capable of and I still cannot get these errors gone. I am done trying. (If anyone didn't see my previous post, I was interested in help with removing the NO_DNS_FOR_FROMDNS: Envelope sender has no MX or A DNS records. I have checked, we have MX and A DNS, it is set up correctly, I have our emails on whitelist received from, I have our IPs on Whitelist Froms and Trusted Networks. I still cannot get rid of SA reporting that we do not have that and tacking on 2.6 points onto our emails because of it. View this message in context: Hiring for Spam Assassin Troubleshooting Sent from the SpamAssassin - Users forum at Nabble.com.
Re: Hiring for Spam Assassin Troubleshooting
Thanks for the reply. Most of that is greek to me. I have spent the better part of 3 weeks not knowing what I am doing attempting to get this fixed. I don't have anymore time left. We are looking to hire someone to come in and do this. This is not a very complicated setup. There is no exchange server. It is a very basic, Windows 2003 dedicated server. No onsite service is needed. We have remote capability. It is already setup to work with Smartermail. From what I am hearing, this is a matter of setting some reverse DNS which is set up in the control panel as supposed to be there and some of the things that you mentioned. Daryl has also mentioned some other things to me as well, once again, greek but I am sure they will be helpful in completing the setup. Wayne -- View this message in context: http://www.nabble.com/Hiring-for-Spam-Assassin-Troubleshooting-t1726230.html#a4690631 Sent from the SpamAssassin - Users forum at Nabble.com.
Re: Hiring for Spam Assassin Troubleshooting
I am using the GUI interface for SA. I can also modify local.cf myself if that is where you are talking about modifying it so the -D is in there. Yes, our users are using their dynamic IPs from their comcast accounts, etc etc etc. I do understand that but what I am most interested in is the MX record being taken away and I use an AWL so that removes some points but sometimes it adds points to others... (I am not real sure how an AWL works when it starts adding points to some of our emails and subtracting points to others) Most of our users currently have a score of between 6 - 11 points for their emails without baysean filtering. Some of the SPAMs we receive have scores that low as well. We have 2 spam filters so I can essentially set the points of SA to 12, let the SPAM's come through and as they do block their subject lines with the other spam filter so it doesn't allow them to come through. That can be cumbersome however. I would much rather fine someone to hire at a reasonable cost to come in and fix the errors that are making SA detect our own emails as SPAM. Wayne -- View this message in context: http://www.nabble.com/Hiring-for-Spam-Assassin-Troubleshooting-t1726230.html#a4690717 Sent from the SpamAssassin - Users forum at Nabble.com.
RE: Hiring for Spam Assassin Troubleshooting
If you are going to make remarks, please state all of the facts, 1. We do not require onsite service. 2. Guarantees are accepted. 3. Trying to justify the cost because propagation will take 2-3 days (which you and I both know, usually takes 24 hours or less in most of the places. 72 hours is a fail safe time frame.) is not acceptable. Especially when you will work for about 30 minutes - 2 hours fixing the issue and then wait the other 1 - 3 days for it to propagate, (not working for corporate might I add). They don't mind paying for service, but they are not stupid! If I bring that back to corporate, they will tell me the same thing I told you. No, we do not need onsite service for this. You can do it remotely. No, you are not approved for that. Wayne -- View this message in context: http://www.nabble.com/Hiring-for-Spam-Assassin-Troubleshooting-t1726230.html#a4690812 Sent from the SpamAssassin - Users forum at Nabble.com.
Re: Spam Assassin Detecting our emails as spam
Here is a complete header without the report_safe 1. Below the header is the result of my MXLookup and NSLookup. You will notice that I put my score down to 5 from my previous 8 in order to get this to report as spam. My question is what do I have to do in order to stop SA from reporting that there is no MX from our emails. I want our emails to get past: 3.2 NO_DNS_FOR_FROMDNS: Envelope sender has no MX or A DNS records Thanks, Wayne Return-Path: [EMAIL PROTECTED] Tue May 23 21:51:46 2006 Received: from UnknownHost [68.56.253.77] by worldfamousgiftbaskets.net with SMTP; Tue, 23 May 2006 21:51:46 -0500 X-Spam-Flag: YES X-Spam-Checker-Version: SpamAssassin 3.1.1 (2006-03-10) on DEDE143 X-Spam-Level: *** X-Spam-Status: Yes, score=7.9 required=5.0 tests=AWL,EXTRA_MPART_TYPE,HTML_IMAGE_ONLY_24,HTML_MESSAGE,HTML_TAG_EXIST_TBODY,NO_DNS_FOR_FROM,RCVD_IN_NJABL_DUL,RCVD_IN_SORBS_DUL autolearn=disabled version=3.1.1 X-Spam-Report: * 0.8 EXTRA_MPART_TYPE Header has extraneous Content-type:...type= entry * 0.1 HTML_TAG_EXIST_TBODY BODY: HTML has tbody tag * 0.9 HTML_IMAGE_ONLY_24 BODY: HTML: images with 2000-2400 bytes of words * 0.0 HTML_MESSAGE BODY: HTML included in message * 2.6 NO_DNS_FOR_FROM DNS: Envelope sender has no MX or A DNS records * 2.0 RCVD_IN_SORBS_DUL RBL: SORBS: sent directly from dynamic IP address * [68.56.253.77 listed in dnsbl.sorbs.net] * 1.7 RCVD_IN_NJABL_DUL RBL: NJABL: dialup sender did non-local SMTP * [68.56.253.77 listed in combined.njabl.org] * -0.2 AWL AWL: From: address is in the auto white-list MIME-Version: 1.0 Message-Id: [EMAIL PROTECTED] Date: Tue, 23 May 2006 22:51:39 -0400 (Eastern Daylight Time) Content-Type: Multipart/related; type=multipart/alternative; boundary=Boundary-00=_3A1RG6G0 X-Mailer: IncrediMail (5002253) From: WFGB Team [EMAIL PROTECTED] X-FID: BA285063-5BCE-11D4-AF8D-0050DAC67E11 X-Priority: 3 To: Kammi Iungano [EMAIL PROTECTED] Subject: SPAM-LOW: SPAM: Kammi: Testing the email Disposition-Notification-To: WFGB Team [EMAIL PROTECTED] X-Spam-Prev-Subject: Kammi: Testing the email X-SmarterMail-Spam: REVERSE DNS LOOKUP, SPF_None nslookup -type=mx spectacularstuff.com Server: mail.spectacularstuff.com Address: 209.200.82.144 spectacularstuff.comMX preference = 21, mail exchanger = mail.worldfamousgiftbaskets.net mail.worldfamousgiftbaskets.net internet address = 209.200.82.144 nslookup -type=a spectacularstuff.com Server: mail.spectacularstuff.com Address: 209.200.82.144 Name:spectacularstuff.com Address: 63.134.208.125 -- View this message in context: http://www.nabble.com/Spam+Assassin+Detecting+our+emails+as+spam-t1653798.html#a4534763 Sent from the SpamAssassin - Users forum at Nabble.com.
Re: Spam Assassin Detecting our emails as spam
*small note to everyone. Thank you very much for your patience and willingness to help teach me on this subject\ Daryl, There is 1 issue with not hitting the spectacularstuff.com Someone is spoofing our emails and sending out SPAM as if it were us. I have gotten tons of spam from emails that look like they are from us but they are not. Could that be why we are in SORBS or we are being picked up by SORBS? We have not gotten any in a long time however. How do I tell SA not to hit @spectacularstuff.com when it comes through? Thanks, Wayne -- View this message in context: http://www.nabble.com/Spam+Assassin+Detecting+our+emails+as+spam-t1653798.html#a4493702 Sent from the SpamAssassin - Users forum at Nabble.com.
Spam Assassin Detecting our emails as spam
I have just set up Spam Assassin on our server. It is working very nicely however whenever we try to send an email from our own server to someone else on the same server, it gets picked up as spam. I am wondering if anyone here has experience with Spam Assassin and can help me fix the issues below as I don't know what they mean exactly. I have spam assassin set to detect at 8 points whether or not an email is spam. We are way over that because of the following reasons. What do I have to fix on our server to fix the 4 issues below? 1. We are losing 3.4 points because of HELO_DYNAMIC_IPADDR. 2. We are losing 2.6 points because of NO_DNS_FOR_FROM. 3. We are losing 2.0 points because of RCVD_IN_SORBS_DUL. 4. We are losing 1.7 points because of RCVD_IN_NJABL_DUL. Here is a standard header from Spam Assassin that we get when we sent each other email. Code: 3.4 HELO_DYNAMIC_IPADDRRelay HELO'd using suspicious hostname (IP addr1) 0.1 HTML_TAG_EXIST_TBODY BODY: HTML has tbody tag 0.7 MIME_HTML_MOSTLY BODY: Multipart message mostly text/html MIME 0.0 HTML_MESSAGE BODY: HTML included in message 2.6 NO_DNS_FOR_FROMDNS: Envelope sender has no MX or A DNS records 2.0 RCVD_IN_SORBS_DUL RBL: SORBS: sent directly from dynamic IP address [68.56.175.199 listed in dnsbl.sorbs.net] 1.7 RCVD_IN_NJABL_DUL RBL: NJABL: dialup sender did non-local SMTP [68.56.175.199 listed in combined.njabl.org] -0.2 AWLAWL: From: address is in the auto white-list Thanks for any help with this. Wayne -- View this message in context: http://www.nabble.com/Spam+Assassin+Detecting+our+emails+as+spam-t1653798.html#a4480701 Sent from the SpamAssassin - Users forum at Nabble.com.
Re: Spam Assassin Detecting our emails as spam
Okay Please forgive my ignorance here as I am attempting to absorb and understand all of this. I am presuming the meaning of dialup here is not the same as a dialup ISP such as Juno or Netzero, etc etc etc. because all of our people on the server are on high-speed internet and not dialup accounts. ]] A major question you never answered is whether it is your own site filtering outbound mail or other sites that are declaring your email to be spam. ]] [My Reply] If someone that has an email @spectacularstuff.com sends an email to someone else that has an email @spectacularstuff.com, the email will get marked as spam because of those things mentioned in my previous emails. That is what I am trying to prevent. To get around the issue, I have raised the bar on SPAM from 8 points to 11 points. This is allowing more spam to get through but also allowing our emails to get through. Let me ask a more direct question because I don't have all of the knowledge yet to understand some of the answers being given. They are more confusing to me than anything. Just working on 1 thing right now. If I send an email to another domain on our own server I will get the following: 3.4 HELO_DYNAMIC_IPADDRRelay HELO'd using suspicious hostname (IP addr1) What do I have to do or change on the server so that doesn't happen? Thanks, Wayne -- View this message in context: http://www.nabble.com/Spam+Assassin+Detecting+our+emails+as+spam-t1653798.html#a4489396 Sent from the SpamAssassin - Users forum at Nabble.com.
Re: Spam Assassin Detecting our emails as spam
Thanks Daryle, I just read your replies That makes sense. I will have to read up on a few things... 1st: What auth tokens are. 2nd: Whether Smartmail can allow those and the RFC number you mentioend 3rd: how to set SA to utilize those. Thanks again. Wayne -- View this message in context: http://www.nabble.com/Spam+Assassin+Detecting+our+emails+as+spam-t1653798.html#a4489404 Sent from the SpamAssassin - Users forum at Nabble.com.
Re: Spam Assassin Detecting our emails as spam
Hi Daryl, I put the trusted networks in and that seem to get rid of a few things but now it brought out 4 or 5 others... lol I understand what the following is. I just don't know how to fix it. Do you know how to fix this issue? 3.2 NO_DNS_FOR_FROMDNS: Envelope sender has no MX or A DNS records.. I do have an MX right? I do have an A DNS record. I saw it. What am I doing wrong that SA doesn't see those things. (My biggest question is how do I fix that. What do I have to do or how do I have to configure the server?) Thanks, Wayne -- View this message in context: http://www.nabble.com/Spam+Assassin+Detecting+our+emails+as+spam-t1653798.html#a4489536 Sent from the SpamAssassin - Users forum at Nabble.com.
