Re: SpamAssassin 3.1.9 not catching any emails

2007-09-25 Thread Dave Addey
Anyone able to help me out here?

 I guess the question is, what should I be looking for (or looking for the
 absence of), and where?  Does the presence of the X-Spam-Status header
 indicate that SA is being called, or does it suggest that MailScanner is
 trying to call it but failing every time?

Dave.

 From: Dave Addey [EMAIL PROTECTED]
 Date: Mon, 24 Sep 2007 11:03:44 +0100
 To: users@spamassassin.apache.org
 Conversation: SpamAssassin 3.1.9 not catching any emails
 Subject: Re: SpamAssassin 3.1.9 not catching any emails
 
 Hi Tom,
 
 From: Tom Ray [EMAIL PROTECTED]
 Date: Fri, 21 Sep 2007 13:05:02 -0400
 To: Dave Addey [EMAIL PROTECTED]
 Cc: users@spamassassin.apache.org
 Subject: Re: SpamAssassin 3.1.9 not catching any emails
 
 Dave Addey wrote:
 Hi all,
 
 As part of an ³Ensim² (Linux control panel) installation, I¹m running
 the Ensim-provided install of SpamAssassin 3.1.9. Unfortunately, I¹m
 finding that no emails are being caught as spam. Whilst I¹m sure that
 Ensim is doing some non-standard stufff around SpamAssassin, I¹m
 wondering if anyone can help me (as a relative newbie to SpamAssassin)
 to debug what may be causing the problem.
 
 I'm pretty sure that SpamAssassin is set up correctly. However, every
 single spam message seems to be getting through (assuming it is even
 being checked). All emails have a header of X-Spam-Status: No, No -
 which I assume means that SpamAssassin is checking the messages, and
 passing them all regardless of their spam-ness?
 
 I really don't know where to start in debugging this. spamd is
 definitely running. I've run sa-update. I've sent myself an email with
 the GTUBE string in it, as described in
 http://wiki.apache.org/spamassassin/TestingInstallation , and it also
 came through with the same header as above. I have Enable tests that
 connect to remote servers enabled in Ensim's Spam Filter
 Configuration settings, but disabling it doesn't seem to make a
 difference.
 
 Can anyone suggest some things I could investigate to find out where
 the problem may lie?
 
 Many thanks in advance,
 
 - maurj. 
 First thing you need to know about running Ensim, is not to run Ensim. I
 had nothing but problems on the ensim server that I had. I thought it
 was going to be the low cost answer to my problems and it just was a
 high cost problem. Their support was horrid also.
 
 I'm finding the same thing.  Also, Ensim Pro has just been sold to a
 competitor, so I can't imagine it's going to get any better any time soon.
 Unfortunately, the hassle of moving my hosting elsewhere is also high-cost,
 time-wise at least :(  So, if I can get SpamAssassin working on this
 existing server alongside Ensim, then at least it gives me some time to
 consider my hosting options whilst not receiving thousands of spam messages
 a day.
 
 Do you have access to logs to see if the mail is actually being scanned?
 It doesn't sound like it at all. Is this your box or someone else's?
 
 I do.  It's my own dedicated box, and I've got root access to look around.
 I'm not a server admin genius (hence the Ensim control panel), but I can
 find my way around a Linux command line reasonably well with a bit of
 prompting.
 
 I guess the question is, what should I be looking for (or looking for the
 absence of), and where?  Does the presence of the X-Spam-Status header
 indicate that SA is being called, or does it suggest that MailScanner is
 trying to call it but failing every time?
 
 I'm a bit stumped as to where to look to start debugging this, so any help
 is much appreciated :)
 
 All the best,
 
 Dave.
 
 




Re: SpamAssassin 3.1.9 not catching any emails

2007-09-24 Thread Dave Addey
Hi Tom,

 From: Tom Ray [EMAIL PROTECTED]
 Date: Fri, 21 Sep 2007 13:05:02 -0400
 To: Dave Addey [EMAIL PROTECTED]
 Cc: users@spamassassin.apache.org
 Subject: Re: SpamAssassin 3.1.9 not catching any emails

 Dave Addey wrote:
 Hi all,
 
 As part of an ³Ensim² (Linux control panel) installation, I¹m running
 the Ensim-provided install of SpamAssassin 3.1.9. Unfortunately, I¹m
 finding that no emails are being caught as spam. Whilst I¹m sure that
 Ensim is doing some non-standard stufff around SpamAssassin, I¹m
 wondering if anyone can help me (as a relative newbie to SpamAssassin)
 to debug what may be causing the problem.
 
 I'm pretty sure that SpamAssassin is set up correctly. However, every
 single spam message seems to be getting through (assuming it is even
 being checked). All emails have a header of X-Spam-Status: No, No -
 which I assume means that SpamAssassin is checking the messages, and
 passing them all regardless of their spam-ness?
 
 I really don't know where to start in debugging this. spamd is
 definitely running. I've run sa-update. I've sent myself an email with
 the GTUBE string in it, as described in
 http://wiki.apache.org/spamassassin/TestingInstallation , and it also
 came through with the same header as above. I have Enable tests that
 connect to remote servers enabled in Ensim's Spam Filter
 Configuration settings, but disabling it doesn't seem to make a
 difference.
 
 Can anyone suggest some things I could investigate to find out where
 the problem may lie?
 
 Many thanks in advance,
 
 - maurj. 
 First thing you need to know about running Ensim, is not to run Ensim. I
 had nothing but problems on the ensim server that I had. I thought it
 was going to be the low cost answer to my problems and it just was a
 high cost problem. Their support was horrid also.

I'm finding the same thing.  Also, Ensim Pro has just been sold to a
competitor, so I can't imagine it's going to get any better any time soon.
Unfortunately, the hassle of moving my hosting elsewhere is also high-cost,
time-wise at least :(  So, if I can get SpamAssassin working on this
existing server alongside Ensim, then at least it gives me some time to
consider my hosting options whilst not receiving thousands of spam messages
a day.

 Do you have access to logs to see if the mail is actually being scanned?
 It doesn't sound like it at all. Is this your box or someone else's?

I do.  It's my own dedicated box, and I've got root access to look around.
I'm not a server admin genius (hence the Ensim control panel), but I can
find my way around a Linux command line reasonably well with a bit of
prompting.

I guess the question is, what should I be looking for (or looking for the
absence of), and where?  Does the presence of the X-Spam-Status header
indicate that SA is being called, or does it suggest that MailScanner is
trying to call it but failing every time?

I'm a bit stumped as to where to look to start debugging this, so any help
is much appreciated :)

All the best,

Dave.




SpamAssassin 3.1.9 not catching any emails

2007-09-21 Thread Dave Addey
Hi all,

As part of an ³Ensim² (Linux control panel) installation, I¹m running the
Ensim-provided install of SpamAssassin 3.1.9.  Unfortunately, I¹m finding
that no emails are being caught as spam.  Whilst I¹m sure that Ensim is
doing some non-standard stufff around SpamAssassin, I¹m wondering if anyone
can help me (as a relative newbie to SpamAssassin) to debug what may be
causing the problem.

I'm pretty sure that SpamAssassin is set up correctly. However, every single
spam message seems to be getting through (assuming it is even being
checked).  All emails have a header of X-Spam-Status: No, No - which I
assume means that SpamAssassin is checking the messages, and passing them
all regardless of their spam-ness?

I really don't know where to start in debugging this. spamd is definitely
running. I've run sa-update. I've sent myself an email with the GTUBE string
in it, as described in
http://wiki.apache.org/spamassassin/TestingInstallation , and it also came
through with the same header as above. I have Enable tests that connect to
remote servers enabled in Ensim's Spam Filter Configuration settings, but
disabling it doesn't seem to make a difference.

Can anyone suggest some things I could investigate to find out where the
problem may lie?

Many thanks in advance,

- maurj.


Re: SpamAssassin 3.1.9 not catching any emails

2007-09-21 Thread Tom Ray



Dave Addey wrote:

Hi all,

As part of an “Ensim” (Linux control panel) installation, I’m running 
the Ensim-provided install of SpamAssassin 3.1.9. Unfortunately, I’m 
finding that no emails are being caught as spam. Whilst I’m sure that 
Ensim is doing some non-standard stufff around SpamAssassin, I’m 
wondering if anyone can help me (as a relative newbie to SpamAssassin) 
to debug what may be causing the problem.


I'm pretty sure that SpamAssassin is set up correctly. However, every 
single spam message seems to be getting through (assuming it is even 
being checked). All emails have a header of X-Spam-Status: No, No - 
which I assume means that SpamAssassin is checking the messages, and 
passing them all regardless of their spam-ness?


I really don't know where to start in debugging this. spamd is 
definitely running. I've run sa-update. I've sent myself an email with 
the GTUBE string in it, as described in 
http://wiki.apache.org/spamassassin/TestingInstallation , and it also 
came through with the same header as above. I have Enable tests that 
connect to remote servers enabled in Ensim's Spam Filter 
Configuration settings, but disabling it doesn't seem to make a 
difference.


Can anyone suggest some things I could investigate to find out where 
the problem may lie?


Many thanks in advance,

- maurj. 
First thing you need to know about running Ensim, is not to run Ensim. I 
had nothing but problems on the ensim server that I had. I thought it 
was going to be the low cost answer to my problems and it just was a 
high cost problem. Their support was horrid also.


Do you have access to logs to see if the mail is actually being scanned? 
It doesn't sound like it at all. Is this your box or someone else's?