Spamreport plugin for email clients
When I ask users to send misclassified mails ( FN or FP ) as an attachment , they often dont get it right. Also attaching from outlook , windows live mail etc is a big pain Is there an outlook plugin people can use to report spam , that can come to a URL or by mail ? Thanks Ram
Re: Spamreport plugin for email clients
On 09/10/2012 01:01 PM, Ram wrote: When I ask users to send misclassified mails ( FN or FP ) as an attachment , they often dont get it right. Also attaching from outlook , windows live mail etc is a big pain Is there an outlook plugin people can use to report spam , that can come to a URL or by mail ? Google http://www.daesoft.com/index.php?option=com_contentview=articleid=48Itemid=75
Re: Spamreport plugin for email clients
On 9/10/2012 1:01 PM, Ram wrote: When I ask users to send misclassified mails ( FN or FP ) as an attachment , they often dont get it right. Also attaching from outlook , windows live mail etc is a big pain Is there an outlook plugin people can use to report spam , that can come to a URL or by mail ? Beyond the other suggestion given, any chance you're in an IMAP environment? If so, another option may be a shared folder with LOOKUP and INSERT rights only (for user privacy), allowing users to simply drop a message into the folder and from there you can deal with the messages as you see fit. -- Dave Warren http://www.hireahit.com/ http://ca.linkedin.com/in/davejwarren
Re: Spamreport plugin for email clients
Ram wrote: When I ask users to send misclassified mails ( FN or FP ) as an attachment , they often dont get it right. Also attaching from outlook , windows live mail etc is a big pain Outlook is not Windows Live Mail. Backend code rewrites notwithstanding, Windows Live Mail (Windows 7/Vista?) ~~ Windows Mail (Vista) ~~ Outlook Express (XP and older), and all versions of these that I've met Do The Right Thing by simply right-clicking on the message in the message list, then clicking Forward as attachment. It's still up to the user to enter the right reporting address but it's not *completely* impossible to train users (or ISP customers) to do this. For outlook, short of a (custom) plugin, the best-effort result we've found seems to be either: - Select message, go to Actions - Forward as attachment or for Outlook 14 (2010?): - Open the message, click Other actions in the actions header row, then Forward as attachment. Usually. If the phase of the moon is right. *sigh* If you've got the option of setting up an IMAP folder to simply drag messages into, that's probably a far better way to go. I'd suggest a per-user arrangement so it's easier to respond back to the right person to say No, really, this is legitimate, please unsub if you don't want to keep receiving it. There are a number of plugins for Outlook for reporting to specific services, or for handling spam filtering locally; I'm not aware of any generic ones that can be set up with a custom reporting address. -kgd
