RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2013-09-24 Thread Bert Huijben
No,

 

There is no issue for this specific part of those threads created as nobody
was able to produce a reproduction recipe for this problem to the developers
yet.

 

All the threads you quoted end with this request. So unless you add a way to
reproduce the problem (perhaps with the help of the earlier reporters) to
the discussion there is not much we can do for you at this time/

 

The problem doesn't reproduce with the currently supported versions, nor
with the older versions we tried to setup specifically to trigger the
problem quoted here.

 

Do you see the problem in all working copies, or just in certain scenarios?
(E.g. multiple levels of added directories? Mixed revision copies? Etc.
etc.)

 

Bert

 

From: JANIKOVIC Jan [mailto:jan.janiko...@power.alstom.com] 
Sent: dinsdag 24 september 2013 12:51
To: users@subversion.apache.org
Subject: Problem with adding files in SVN 1.8.0+. Is it in the tracker
already?

 

Hello,

 

There seems to be a problem with the TortoiseSVN1.8.0+, which returns a
server conflict when a new file is attempted to be added. We observed the
problem only when adding files to the server running SVN1.5.5. No problems
were observed when adding files to our second server, running SVN 1.7.x.
There are further posts about this issue on the Internet, such as
https://groups.google.com/d/topic/tortoisesvn/cGoClRBMCPc/discussion 

or 

https://groups.google.com/d/msg/tortoisesvn/NggY3JzVJIY/gdEklFV2vLgJ

 

Is this issue already in the Subversion tracker
(http://subversion.apache.org/reporting-issues.html)? If yes, could you
please tell me the issue number

 

Kind regards

Jan

 

Jan Janikovic

ALPRO Implementation Specialist

--

ALSTOM (Switzerland) Ltd

TEC-TE,  Konnex 3L2

Brown Boveri Strasse 7

5401 Baden

Switzerland

 

Tel: +41 (0) 58 505 48 26

Fax: +41 (0) 58 505 64 09

 

  jan.janiko...@alstom.com

  http://www.alstom.com/power/

 

 

 

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RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2013-09-24 Thread Geoff Field
Hi Bert,



From: Bert Huijben [mailto:b...@qqmail.nl]
Sent: Wednesday, 25 September 2013 6:43 AM
To: 'JANIKOVIC Jan'; users@subversion.apache.org
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker 
already?

No,

There is no issue for this specific part of those threads created as nobody was 
able to produce a reproduction recipe for this problem to the developers yet.
Surely it would be useful to add the issue report anyway, even if there is no 
easy way to reproduce it.  After all, it is a known issue now.  We can then 
work on the reproduction recipe.

All the threads you quoted end with this request... So unless you add a way to 
reproduce the problem (perhaps with the help of the earlier reporters) to the 
discussion there is not much we can do for you at this time/
I'm sure I posted the method for me to reproduce it.We were running a 1.2.3 
server served by Apache 2.0.54 on Windows Server 2003 SP2.  I was then using a 
1.8.1 client on Windows 7 Pro 32-bit.  I thought I'd posted my recipe here:

http://svn.haxx.se/users/archive-2013-08/0035.shtml

However, this is NOT the full recipe. Instead, look at this post:

http://svn.haxx.se/users/archive-2013-08/0140.shtml

That contains the steps I took to reliably produce errors with the 
server/client setup we had.  Unlike most of our repositories, the Playground 
repo has always been FSFS.  The problem happened with our BDB repos as well.
The problem doesn't reproduce with the currently supported versions, nor with 
the older versions we tried to setup specifically to trigger the problem quoted 
here.
But it's easily reproduced here, and obviously is at other sites too.

Do you see the problem in all working copies, or just in certain scenarios? 
(E.g. multiple levels of added directories? Mixed revision copies? Etc. etc.)
I saw it in nearly every case.  There were rare occasions when the add/commit 
would just work, but in the majority of cases it would fail.

Bert

From: JANIKOVIC Jan [mailto:jan.janiko...@power.alstom.com]
Sent: dinsdag 24 september 2013 12:51
To: users@subversion.apache.org
Subject: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

Hello,

There seems to be a problem with the TortoiseSVN1.8.0+, which returns a server 
conflict when a new file is attempted to be added. We observed the problem only 
when adding files to the server running SVN1.5.5. No problems were observed 
when adding files to our second server, running SVN 1.7.x. There are further 
posts about this issue on the Internet, such as 
https://groups.google.com/d/topic/tortoisesvn/cGoClRBMCPc/discussion
or
https://groups.google.com/d/msg/tortoisesvn/NggY3JzVJIY/gdEklFV2vLgJ

Is this issue already in the Subversion tracker 
(http://subversion.apache.org/reporting-issues.html)? If yes, could you please 
tell me the issue number

Kind regards
Jan

Jan Janikovic
ALPRO Implementation Specialist
Regards,

Geoff


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Re: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2013-09-25 Thread Thorsten Schöning
Guten Tag Geoff Field,
am Mittwoch, 25. September 2013 um 02:25 schrieben Sie:

> Hi Bert,[...]

Please don't rely on everyone is seeing HTML mails by default, I don't
and your answer is almost useless as plain text.

http://www.netmeister.org/news/learn2quote.html

Mit freundlichen Grüßen,

Thorsten Schöning

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RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2013-09-25 Thread Geoff Field
Good evening Thorsten,

> Guten Tag Geoff Field,
> am Mittwoch, 25. September 2013 um 02:25 schrieben Sie:
> 
> > Hi Bert,[...]
> 
> Please don't rely on everyone is seeing HTML mails by 
> default,

My apologies.  My only excuse (apart from laziness) is that the post to which I 
replied was in HTML.

> I don't and your answer is almost useless as plain text.

And I thought *I* was a throwback ;-)

> http://www.netmeister.org/news/learn2quote.html

There's a difference between "being taught" and "learning".  The latter relies 
on actually *remembering* what a teacher has tried to hammer through one's 
skull.

For those who do not or will not run an email client with HTML capabilities 
turned on, here is the post in plain text format:

From: Bert Huijben [mailto:b...@qqmail.nl] 
Sent: Wednesday, 25 September 2013 6:43 AM
To: 'JANIKOVIC Jan'; users@subversion.apache.org
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker 
already?

> There is no issue for this specific part of those threads created as nobody 
> was able to produce a reproduction recipe
> for this problem to the developers yet. 

Surely it would be useful to add the issue report anyway, even if there is no 
easy way to reproduce it.  After all, it is a known issue now.  We can then 
work on the reproduction recipe.

> All the threads you quoted end with this request. So unless you add a way to 
> reproduce the problem (perhaps with the
> help of the earlier reporters) to the discussion there is not much we can do 
> for you at this time/

I'm sure I posted the method for me to reproduce it.We were running a 1.2.3 
server served by Apache 2.0.54 on Windows Server 2003 SP2.  I was then using a 
1.8.1 client on Windows 7 Pro 32-bit.  I thought I'd posted my recipe here:

http://svn.haxx.se/users/archive-2013-08/0035.shtml 

However, this is NOT the full recipe. Instead, look at this post:

http://svn.haxx.se/users/archive-2013-08/0140.shtml

That contains the steps I took to reliably produce errors with the 
server/client setup we had.  Unlike most of our repositories, the Playground 
repo has always been FSFS.  The problem happened with our BDB repos as well.

> The problem doesn't reproduce with the currently supported versions, nor with 
> the older versions we tried to setup
> specifically to trigger the problem quoted here.

But it's easily reproduced here, and obviously is at other sites too.

>  Do you see the problem in all working copies, or just in certain scenarios? 
> (E.g. multiple levels of added
> directories? Mixed revision copies? Etc. etc.)

I saw it in nearly every case.  There were rare occasions when the add/commit 
would just work, but in the majority of cases it would fail.  


Regards,

Geoff

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Re: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2013-09-25 Thread Thorsten Schöning
Guten Tag Geoff Field,
am Mittwoch, 25. September 2013 um 09:38 schrieben Sie:

> And I thought *I* was a throwback ;-)

I can see HTML, that's not the problem, it's just not the default for
the folder were this mail is presented and I think usable plain text
ist still good practice on mailing lists.

Mit freundlichen Grüßen,

Thorsten Schöning

-- 
Thorsten Schöning   E-Mail:thorsten.schoen...@am-soft.de
AM-SoFT IT-Systeme  http://www.AM-SoFT.de/

Telefon...05151-  9468- 55
Fax...05151-  9468- 88
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AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow



RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2013-09-25 Thread Bert Huijben
I'll just reply in the html form as it will be very hard to convert this
thread to plain ascii and I have better things to do than spending half an
hour on that.

 

The information in your e-mail says that you can reproduce it on your
working copy; and then Philip Martin says he can't reproduce it.

 

I looked through your apache log (attached in yet another followup) and
noticed that about every request first fails with a 401 error and then later
succeeds.

 

What authentication configuration does your apache use?

 

NTLM/Digest/Basic, with what backend.

What is the maximum number of requests per connection?

 

Can you send us your apache config (with sensitive information replaced by
dummy information of course)

 

Thanks,

Bert

 

 

 

From: Geoff Field [mailto:geoff_fi...@aapl.com.au] 
Sent: woensdag 25 september 2013 02:25
To: Bert Huijben; 'JANIKOVIC Jan'; users@subversion.apache.org
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker
already?

 

Hi Bert,

 

 


  _  


From: Bert Huijben [mailto:b...@qqmail.nl] 
Sent: Wednesday, 25 September 2013 6:43 AM
To: 'JANIKOVIC Jan'; users@subversion.apache.org
<mailto:users@subversion.apache.org> 
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker
already?

No,

 

There is no issue for this specific part of those threads created as nobody
was able to produce a reproduction recipe for this problem to the developers
yet. 

Surely it would be useful to add the issue report anyway, even if there is
no easy way to reproduce it.  After all, it is a known issue now.  We can
then work on the reproduction recipe.

 

All the threads you quoted end with this request. So unless you add a way to
reproduce the problem (perhaps with the help of the earlier reporters) to
the discussion there is not much we can do for you at this time/

I'm sure I postedthe method for me to reproduce it.We were running a
1.2.3 server served by Apache 2.0.54 on Windows Server 2003 SP2.  I was then
using a 1.8.1 client on Windows 7 Pro 32-bit.  I thought I'd posted my
recipe here:

 

 <http://svn.haxx.se/users/archive-2013-08/0035.shtml>
http://svn.haxx.se/users/archive-2013-08/0035.shtml

However, this is NOT the full recipe. Instead, look at this post:

http://svn.haxx.se/users/archive-2013-08/0140.shtml

That contains the steps I took to reliably produce errors with the
server/client setup we had.  Unlike most of our repositories, the Playground
repo has always been FSFS.  The problem happened with our BDB repos as well.

The problem doesn't reproduce with the currently supported versions, nor
with the older versions we tried to setup specifically to trigger the
problem quoted here.

But it's easily reproduced here, and obviously is at other sites too.

 

Do you see the problem in all working copies, or just in certain scenarios?
(E.g. multiple levels of added directories? Mixed revision copies? Etc.
etc.)

I saw itin nearly every case.  There were rare occasions when the add/commit
would just work, but in the majority of cases it would fail.  

 

Bert

 

From: JANIKOVIC Jan [mailto:jan.janiko...@power.alstom.com] 
Sent: dinsdag 24 september 2013 12:51
To: users@subversion.apache.org <mailto:users@subversion.apache.org> 
Subject: Problem with adding files in SVN 1.8.0+. Is it in the tracker
already?

 

Hello,

 

There seems to be a problem with the TortoiseSVN1.8.0+, which returns a
server conflict when a new file is attempted to be added. We observed the
problem only when adding files to the server running SVN1.5.5. No problems
were observed when adding files to our second server, running SVN 1.7.x.
There are further posts about this issue on the Internet, such as
https://groups.google.com/d/topic/tortoisesvn/cGoClRBMCPc/discussion 

or 

https://groups.google.com/d/msg/tortoisesvn/NggY3JzVJIY/gdEklFV2vLgJ

 

Is this issue already in the Subversion tracker
(http://subversion.apache.org/reporting-issues.html)? If yes, could you
please tell me the issue number

 

Kind regards

Jan

 

Jan Janikovic

ALPRO Implementation Specialist 

Regards,

 

Geoff 

 

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Apologies for the auto-generated legal boilerplate added by our IT
department:

- The contents of this email, and any attachments, are strictly private
and confidential.
- It may contain legally privileged or sensitive information and is intended
solely for the individual or entity to which it is addressed.
- Only the intended recipient may review, reproduce, retransmit, disclose,
disseminate or otherwise use or take action in reliance upon the information
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- If you have received this communication in error, please reply to the
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RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2013-09-25 Thread Bert Huijben
I think I found a bug causing your specific problems in 'serf', Subversions
new default http library.

 

The problem doesn't appear to affect Subversion users unless the server
closes connections aggressively. 'HEAD' requests (as requests without a
body) don't trigger the authentication subsystem. The 401 from the HEAD
request as shown in your log file is assumed to be a 'file exists' status.

 

A patch is available on the serf development list. I assume it (or a similar
patch) will be included in the next serf version.

 

Bert

 

From: Bert Huijben [mailto:b...@qqmail.nl] 
Sent: woensdag 25 september 2013 13:04
To: 'Geoff Field'; 'JANIKOVIC Jan'; users@subversion.apache.org
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker
already?

 

I'll just reply in the html form as it will be very hard to convert this
thread to plain ascii and I have better things to do than spending half an
hour on that.

 

The information in your e-mail says that you can reproduce it on your
working copy; and then Philip Martin says he can't reproduce it.

 

I looked through your apache log (attached in yet another followup) and
noticed that about every request first fails with a 401 error and then later
succeeds.

 

What authentication configuration does your apache use?

 

NTLM/Digest/Basic, with what backend.

What is the maximum number of requests per connection?

 

Can you send us your apache config (with sensitive information replaced by
dummy information of course)

 

Thanks,

Bert

 

 

 

From: Geoff Field [mailto:geoff_fi...@aapl.com.au] 
Sent: woensdag 25 september 2013 02:25
To: Bert Huijben; 'JANIKOVIC Jan'; users@subversion.apache.org
<mailto:users@subversion.apache.org> 
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker
already?

 

Hi Bert,

 

 


  _  


From: Bert Huijben [ <mailto:b...@qqmail.nl> mailto:b...@qqmail.nl] 
Sent: Wednesday, 25 September 2013 6:43 AM
To: 'JANIKOVIC Jan';  <mailto:users@subversion.apache.org>
users@subversion.apache.org
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker
already?

No,

 

There is no issue for this specific part of those threads created as nobody
was able to produce a reproduction recipe for this problem to the developers
yet. 

Surely it would be useful to add the issue report anyway, even if there is
no easy way to reproduce it.  After all, it is a known issue now.  We can
then work on the reproduction recipe.

 

All the threads you quoted end with this request. So unless you add a way to
reproduce the problem (perhaps with the help of the earlier reporters) to
the discussion there is not much we can do for you at this time/

I'm sure I postedthe method for me to reproduce it.We were running a
1.2.3 server served by Apache 2.0.54 on Windows Server 2003 SP2.  I was then
using a 1.8.1 client on Windows 7 Pro 32-bit.  I thought I'd posted my
recipe here:

 

 <http://svn.haxx.se/users/archive-2013-08/0035.shtml>
http://svn.haxx.se/users/archive-2013-08/0035.shtml

However, this is NOT the full recipe. Instead, look at this post:

 <http://svn.haxx.se/users/archive-2013-08/0140.shtml>
http://svn.haxx.se/users/archive-2013-08/0140.shtml

That contains the steps I took to reliably produce errors with the
server/client setup we had.  Unlike most of our repositories, the Playground
repo has always been FSFS.  The problem happened with our BDB repos as well.

The problem doesn't reproduce with the currently supported versions, nor
with the older versions we tried to setup specifically to trigger the
problem quoted here.

But it's easily reproduced here, and obviously is at other sites too.

 

Do you see the problem in all working copies, or just in certain scenarios?
(E.g. multiple levels of added directories? Mixed revision copies? Etc.
etc.)

I saw itin nearly every case.  There were rare occasions when the add/commit
would just work, but in the majority of cases it would fail.  

 

Bert

 

From: JANIKOVIC Jan [mailto:jan.janiko...@power.alstom.com] 
Sent: dinsdag 24 september 2013 12:51
To: users@subversion.apache.org <mailto:users@subversion.apache.org> 
Subject: Problem with adding files in SVN 1.8.0+. Is it in the tracker
already?

 

Hello,

 

There seems to be a problem with the TortoiseSVN1.8.0+, which returns a
server conflict when a new file is attempted to be added. We observed the
problem only when adding files to the server running SVN1.5.5. No problems
were observed when adding files to our second server, running SVN 1.7.x.
There are further posts about this issue on the Internet, such as
<https://groups.google.com/d/topic/tortoisesvn/cGoClRBMCPc/discussion>
https://groups.google.com/d/topic/tortoisesvn/cGoClRBMCPc/discussion 

or 

 <https://grou

RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2013-09-25 Thread Geoff Field
Hi Bert,

From: Bert Huijben [mailto:b...@qqmail.nl] 
Sent: Wednesday, 25 September 2013 21:04 PM
To: Geoff Field; 'JANIKOVIC Jan'; users@subversion.apache.org
    Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the 
tracker already?



>   I'll just reply in the html form as it will be very hard to convert 
> this thread to plain ascii and I have better things to do than spending half 
> an hour on that.

As much as Outlook (and I know you're using Outlook because the headers of your 
message include "X-Mailer: Microsoft Outlook 15.0") is a sub-optimal tool for 
traditional groups, it's not that hard to change the "Format" selection from 
"HTML" to "Plain Text".

The real problem/pain is that you then have to reformat the message to make 
sense in plain-text format.  I haven't done much to this message and it's a bit 
of a mess.

>   The information in your e-mail says that you can reproduce it on your 
> working copy; and then Philip Martin says he can't reproduce it.

I've given as much detail as I can in the various emails, but I think Philip 
has had problems getting the exact version loaded.

>   I looked through your apache log (attached in yet another followup) and 
> noticed that about every request first fails with a 401 error and then later 
> succeeds.

Yes, that seems to be happening a lot.  Even now after updating versions I'm 
getting a lot of 401s in the log.

>   What authentication configuration does your apache use?

We're using an authz file.  Specifically, we have:

Options Indexes FollowSymLinks

DAV svn
SVNListParentPath On
SVNParentPath L:/Subversion/Repositories
SSLRequireSSL

# Keep these in sync with location /websvn below
AuthType SSPI
#   AuthType None
AuthName "Subversion repositories"
SSPIAuth On
SSPIAuthoritative On
SSPIDomain AAPL
SSPIOfferBasic On
Require valid-user

AuthzSVNAccessFile L:/Subversion/conf/svnaccessfile.conf


And yes, I've just double-checked that the /websvn location is identical.

 
>   NTLM/Digest/Basic, with what backend.

Our LoadModules for auth connections include the following lines (omitting the 
commented-out ones):

LoadModule auth_basic_module modules/mod_auth_basic.so
LoadModule sspi_auth_module modules/mod_auth_sspi.so
LoadModule authn_default_module modules/mod_authn_default.so
LoadModule authn_file_module modules/mod_authn_file.so
LoadModule authz_default_module modules/mod_authz_default.so
LoadModule authz_groupfile_module modules/mod_authz_groupfile.so
LoadModule authz_host_module modules/mod_authz_host.so
LoadModule authz_user_module modules/mod_authz_user.so
LoadModule authz_svn_module modules/mod_authz_svn.so

On the server, the Services applet gives the following Description information 
for Apache 2 (which is no longer active because it's where we get the problems):

Apache/2.0.54 (win32) DAV/2
mod_ssl/2.0.55
OpenSSL/0.9.8 SVN/1.2.3
mod_python/3.1.3
Python/2.3.5 PHP/5.0.4
mod_auth_sspi/1.0.3

If I've missed anything important, please feel free to give me more detailed 
information on what you need.

>   What is the maximum number of requests per connection?

I'm not entirely sure.  From the Apache2 httpd.conf, I see:


ThreadsPerChild 250
MaxRequestsPerChild  0


I'm not entirely sure if the mpm_winnt module is enabled.


>   Can you send us your apache config (with sensitive information replaced 
> by dummy information of course)

I'll reply off-list with the full httpd.conf for Apache2.  There is nothing in 
there that I consider secret.  The authz file is another story, of course, but 
I'll send a copy of that with just the Playground repo information.

>   Thanks,
>
>   Bert

And thanks for your attention and patience, too.

Regards,

Geoff
 

 

 

    From: Geoff Field [mailto:geoff_fi...@aapl.com.au] 
        Sent: woensdag 25 september 2013 02:25
To: Bert Huijben; 'JANIKOVIC Jan'; users@subversion.apache.org
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the 
tracker already?

 

Hi Bert,

 

 



        From: Bert Huijben [mailto:b...@qqmail.nl] 
            Sent: Wednesday, 25 September 2013 6:43 AM
To: 'JANIKOVIC Jan'; users@subversion.apache.org
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in 
the tracker already?

No,

 

There is no issue for this specific part of those threads 
created as nobody was able 

RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2013-09-25 Thread Geoff Field
Thanks Bert,

I appreciate the effort.

(Top-posting, but at least it's in plain-text format...)

Geoff
 

-- 
Apologies for the auto-generated legal boilerplate added by our IT department:


 




From: Bert Huijben [mailto:b...@qqmail.nl] 
Sent: Thursday, 26 September 2013 2:13 AM
To: Geoff Field; 'JANIKOVIC Jan'; users@subversion.apache.org
        Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the 
tracker already?



I think I found a bug causing your specific problems in 'serf', 
Subversions new default http library.

 

The problem doesn't appear to affect Subversion users unless the server 
closes connections aggressively. 'HEAD' requests (as requests without a body) 
don't trigger the authentication subsystem. The 401 from the HEAD request as 
shown in your log file is assumed to be a 'file exists' status.

 

A patch is available on the serf development list. I assume it (or a 
similar patch) will be included in the next serf version.

 

Bert

 

From: Bert Huijben [mailto:b...@qqmail.nl] 
Sent: woensdag 25 september 2013 13:04
To: 'Geoff Field'; 'JANIKOVIC Jan'; users@subversion.apache.org
    Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the 
tracker already?

 

I'll just reply in the html form as it will be very hard to convert 
this thread to plain ascii and I have better things to do than spending half an 
hour on that.

 

The information in your e-mail says that you can reproduce it on your 
working copy; and then Philip Martin says he can't reproduce it.

 

I looked through your apache log (attached in yet another followup) and 
noticed that about every request first fails with a 401 error and then later 
succeeds.

 

What authentication configuration does your apache use?

 

NTLM/Digest/Basic, with what backend.

What is the maximum number of requests per connection?

 

Can you send us your apache config (with sensitive information replaced 
by dummy information of course)

 

Thanks,

Bert

 

 

 

From: Geoff Field [mailto:geoff_fi...@aapl.com.au] 
Sent: woensdag 25 september 2013 02:25
        To: Bert Huijben; 'JANIKOVIC Jan'; users@subversion.apache.org
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the 
tracker already?

 

Hi Bert,

 

 



From: Bert Huijben [mailto:b...@qqmail.nl 
<mailto:b...@qqmail.nl> ] 
Sent: Wednesday, 25 September 2013 6:43 AM
To: 'JANIKOVIC Jan'; users@subversion.apache.org 
<mailto:users@subversion.apache.org> 
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in 
the tracker already?

No,

 

There is no issue for this specific part of those threads 
created as nobody was able to produce a reproduction recipe for this problem to 
the developers yet. 

Surely it would be useful to add the issue report anyway, even if there 
is no easy way to reproduce it.  After all, it is a known issue now.  We can 
then work on the reproduction recipe.

 

All the threads you quoted end with this request... So unless 
you add a way to reproduce the problem (perhaps with the help of the earlier 
reporters) to the discussion there is not much we can do for you at this time/

I'm sure I postedthe method for me to reproduce it.We were running 
a 1.2.3 server served by Apache 2.0.54 on Windows Server 2003 SP2.  I was then 
using a 1.8.1 client on Windows 7 Pro 32-bit.  I thought I'd posted my recipe 
here:

 

http://svn.haxx.se/users/archive-2013-08/0035.shtml 
<http://svn.haxx.se/users/archive-2013-08/0035.shtml> 

However, this is NOT the full recipe. Instead, look at this post:

http://svn.haxx.se/users/archive-2013-08/0140.shtml 
<http://svn.haxx.se/users/archive-2013-08/0140.shtml> 

That contains the steps I took to reliably produce errors with the 
server/client setup we had.  Unlike most of our repositories, the Playground 
repo has always been FSFS.  The problem happened with our BDB repos as well.

The problem doesn't reproduce with the currently supported 
versions, nor with the older versions we tried to setup specifically to trigger 
the problem quoted here.

But it's easily reproduced here, and obviously is at other sites too.

 

  

RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2013-12-23 Thread JANIKOVIC Jan
Hello Bert,

Thank you for looking into this problem and for working on it. I tested the 
file addition in TortoiseSVN1.8.4 using serf 1.3.2 (released on Oct. 4, after 
your fix). The issue still exists there, but the behaviour is different 
compared to TortoiseSVN 1.8.3: When user attempts to commit an added file, he 
is prompted for login. Even when correct login is provided, the login dialog 
appears again two more times after which the commit fails. There is still no 
tracker (TortoiseSVN, Subversion.Apache or serf) where this issue would be 
tracked. Would it be possible to add it to one of these trackers?

Kind regards
Jan
--

From: Bert Huijben [mailto:b...@qqmail.nl]
Sent: Mittwoch, 25. September 2013 18:13
To: 'Geoff Field'; JANIKOVIC Jan; users@subversion.apache.org
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker 
already?

I think I found a bug causing your specific problems in 'serf', Subversions new 
default http library.

The problem doesn't appear to affect Subversion users unless the server closes 
connections aggressively. 'HEAD' requests (as requests without a body) don't 
trigger the authentication subsystem. The 401 from the HEAD request as shown in 
your log file is assumed to be a 'file exists' status.

A patch is available on the serf development list. I assume it (or a similar 
patch) will be included in the next serf version.

Bert

From: Bert Huijben [mailto:b...@qqmail.nl]
Sent: woensdag 25 september 2013 13:04
To: 'Geoff Field'; 'JANIKOVIC Jan'; users@subversion.apache.org
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker 
already?

I'll just reply in the html form as it will be very hard to convert this thread 
to plain ascii and I have better things to do than spending half an hour on 
that.

The information in your e-mail says that you can reproduce it on your working 
copy; and then Philip Martin says he can't reproduce it.

I looked through your apache log (attached in yet another followup) and noticed 
that about every request first fails with a 401 error and then later succeeds.

What authentication configuration does your apache use?

NTLM/Digest/Basic, with what backend.
What is the maximum number of requests per connection?

Can you send us your apache config (with sensitive information replaced by 
dummy information of course)

Thanks,
Bert



From: Geoff Field [mailto:geoff_fi...@aapl.com.au]
Sent: woensdag 25 september 2013 02:25
To: Bert Huijben; 'JANIKOVIC Jan'; users@subversion.apache.org
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker 
already?

Hi Bert,



From: Bert Huijben [mailto:b...@qqmail.nl]
Sent: Wednesday, 25 September 2013 6:43 AM
To: 'JANIKOVIC Jan'; users@subversion.apache.org
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker 
already?
No,

There is no issue for this specific part of those threads created as nobody was 
able to produce a reproduction recipe for this problem to the developers yet.
Surely it would be useful to add the issue report anyway, even if there is no 
easy way to reproduce it.  After all, it is a known issue now.  We can then 
work on the reproduction recipe.

All the threads you quoted end with this request... So unless you add a way to 
reproduce the problem (perhaps with the help of the earlier reporters) to the 
discussion there is not much we can do for you at this time/
I'm sure I postedthe method for me to reproduce it.We were running a 1.2.3 
server served by Apache 2.0.54 on Windows Server 2003 SP2.  I was then using a 
1.8.1 client on Windows 7 Pro 32-bit.  I thought I'd posted my recipe here:

http://svn.haxx.se/users/archive-2013-08/0035.shtml
However, this is NOT the full recipe. Instead, look at this post:
http://svn.haxx.se/users/archive-2013-08/0140.shtml
That contains the steps I took to reliably produce errors with the 
server/client setup we had.  Unlike most of our repositories, the Playground 
repo has always been FSFS.  The problem happened with our BDB repos as well.
The problem doesn't reproduce with the currently supported versions, nor with 
the older versions we tried to setup specifically to trigger the problem quoted 
here.
But it's easily reproduced here, and obviously is at other sites too.

Do you see the problem in all working copies, or just in certain scenarios? 
(E.g. multiple levels of added directories? Mixed revision copies? Etc. etc.)
I saw itin nearly every case.  There were rare occasions when the add/commit 
would just work, but in the majority of cases it would fail.

Bert

From: JANIKOVIC Jan [mailto:jan.janiko...@power.alstom.co

RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2013-12-23 Thread Bert Huijben


> -Original Message-
> From: JANIKOVIC Jan [mailto:jan.janiko...@power.alstom.com]
> Sent: maandag 23 december 2013 11:52
> To: Bert Huijben; 'Geoff Field'; users@subversion.apache.org
> Cc: PETERS Michael
> Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker
> already?
> 
> Hello Bert,
> 
> Thank you for looking into this problem and for working on it. I tested
the file
> addition in TortoiseSVN1.8.4 using serf 1.3.2 (released on Oct. 4, after
your
> fix). The issue still exists there, but the behaviour is different
compared to
> TortoiseSVN 1.8.3: When user attempts to commit an added file, he is
> prompted for login. Even when correct login is provided, the login dialog
> appears again two more times after which the commit fails. There is still
no
> tracker (TortoiseSVN, Subversion.Apache or serf) where this issue would be
> tracked. Would it be possible to add it to one of these trackers?

What would it help any of us to add it to a tracker?

That doesn't magically solve this problem, does it?

What we need is a good report of the problem that makes it possible to fix
the problem. If we have that information we can fix it directly, or we might
(for different reasons) postpone fixing the problem. In that case it helps
to add it to a tracker.

Just adding issues to a tracker just slows down fixing the actual problem.
Issues require maintenance and it is not like we -as open source project-
pay somebody to do that. And issues with not enough information to fix it
will eventually (perhaps in a few years) just be closed as something like
'WORKSFORME' by a developer that takes the time to look through the issue
tracker to see if there are things he can fix.


Personally I'm quite easy to convince to fix an issue directly when somebody
hands me the information to reproduce the problem they see.

If the issue is really important I'm even able to drop other work at hand
trying to solve it. (Just compare the list traffic to the Subversion commits
if you need some examples :)). In this case an issue number is perhaps nice
for the changelog, but it doesn't really help either.


The best bug reports are just a few simple steps that show how any developer
can reproduce and debug the problem. (Well, perhaps patches are even
better... but we can't expect the average user to debug through the low
level network implementations)



The information that the new serf changes the behavior is really
interesting, but then you note that 'the commit fails'. There are at least
1000 different reasons why a commit can fail, so that last bit really
doesn't help. Usually serf produces very cryptical, but for a developer very
informative error messages and I would really recommend posting the errors
you see here. (Or as noted a few times before: how we can see the errors for
ourselves)


Bert



RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2013-12-23 Thread JANIKOVIC Jan
Hello Bert,

Would these reproduction steps help? If there is a way how to get a log file, 
or any other way to help fixing this issue, please let me know:

Server installation: RHEL 4, Subversion svn, version 1.5.5
Computer installation: TortoiseSVN 1.8.4, serf 1.3.2, computer restarted after 
installation

1. Repository updated
2. File "new.txt" with arbitrary content copied to the repository folder on the 
computer
3. Right-mouse click on the new file: TortoiseSVN->Add
4. Right-mouse click on the new file: SVN Commit
5. Press OK on the Commit dialog that appears
6. Form "Authentication" appears with following text:
 Authorization Realm

Request username and password
Username: [textbox]
Password: [textbox]
[checkbox] Save Authentication

7. After third attempt to enter the login commit fails with following message:


Error: Commit failed (details follow):
Error: No more credentials or we tried too many times.
Error: Authentication failed
Error: Additional errors:
Error: Error running context: The requested authentication type(s) are not 
supported


As for the tracker, adding the issue to it would help testers to see in which 
version of serf, or svn client the bug was fixed and then I, or other 
interested parties, could test the fix when it will be added to TortoiseSVN. We 
could benefit also from the history in one location. Furthermore at the 
beginning I spent some time to find the related discussion about this bug I 
believe that other passive users of Tortoise SVN would find it easier to see 
that something is being done with this issue and that there is no workaround 
present yet apart from downgrading. That just how I see it.

Kind regards
Jan



-Original Message-
From: Bert Huijben [mailto:b...@qqmail.nl]
Sent: Montag, 23. Dezember 2013 12:10
To: JANIKOVIC Jan; 'Geoff Field'; users@subversion.apache.org
Cc: PETERS Michael
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker 
already?



> -Original Message-
> From: JANIKOVIC Jan [mailto:jan.janiko...@power.alstom.com]
> Sent: maandag 23 december 2013 11:52
> To: Bert Huijben; 'Geoff Field'; users@subversion.apache.org
> Cc: PETERS Michael
> Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the
> tracker already?
>
> Hello Bert,
>
> Thank you for looking into this problem and for working on it. I
> tested
the file
> addition in TortoiseSVN1.8.4 using serf 1.3.2 (released on Oct. 4,
> after
your
> fix). The issue still exists there, but the behaviour is different
compared to
> TortoiseSVN 1.8.3: When user attempts to commit an added file, he is
> prompted for login. Even when correct login is provided, the login
> dialog appears again two more times after which the commit fails.
> There is still
no
> tracker (TortoiseSVN, Subversion.Apache or serf) where this issue
> would be tracked. Would it be possible to add it to one of these trackers?

What would it help any of us to add it to a tracker?

That doesn't magically solve this problem, does it?

What we need is a good report of the problem that makes it possible to fix the 
problem. If we have that information we can fix it directly, or we might (for 
different reasons) postpone fixing the problem. In that case it helps to add it 
to a tracker.

Just adding issues to a tracker just slows down fixing the actual problem.
Issues require maintenance and it is not like we -as open source project- pay 
somebody to do that. And issues with not enough information to fix it will 
eventually (perhaps in a few years) just be closed as something like 
'WORKSFORME' by a developer that takes the time to look through the issue 
tracker to see if there are things he can fix.


Personally I'm quite easy to convince to fix an issue directly when somebody 
hands me the information to reproduce the problem they see.

If the issue is really important I'm even able to drop other work at hand 
trying to solve it. (Just compare the list traffic to the Subversion commits if 
you need some examples :)). In this case an issue number is perhaps nice for 
the changelog, but it doesn't really help either.


The best bug reports are just a few simple steps that show how any developer 
can reproduce and debug the problem. (Well, perhaps patches are even better... 
but we can't expect the average user to debug through the low level network 
implementations)



The information that the new serf changes the behavior is really interesting, 
but then you note that 'the commit fails'. There are at least
1000 different reasons why a commit can fail, so that last bit really doesn't 
help. Usually serf produces very cryptical, but for a developer very 
inform

RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2013-12-23 Thread Bert Huijben


> -Original Message-
> From: JANIKOVIC Jan [mailto:jan.janiko...@power.alstom.com]
> Sent: maandag 23 december 2013 12:58
> To: Bert Huijben; 'Geoff Field'; users@subversion.apache.org
> Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker
> already?
> 
> Hello Bert,
> 
> Would these reproduction steps help? If there is a way how to get a log
file,
> or any other way to help fixing this issue, please let me know:
> 
> Server installation: RHEL 4, Subversion svn, version 1.5.5
> Computer installation: TortoiseSVN 1.8.4, serf 1.3.2, computer restarted
after
> installation

I'm developing on Windows, so this makes it very hard to replicate this
problem for me...
Eventually your old report made it possible to replicate the HEAD problem
for me on Windows, which made me debug serf and Subversion.

And even then I would setup my repository using a pretty standard
configuration using a normal password backend; the default number of
requests, etc. etc. Your older reports noted that you didn't use a plain
text password backend, etc.

That is 100% essential information to get things reproduced for anybody.

Requiring a specific pretty old, platform to reproduce anything is making it
less likely that anybody can reproduce it.

Did you try your setup (=config files) on a setup that is actively supported
by any of the commercial vendors?

If you can that would really help.


> 1. Repository updated

How do you update a repository?

Let's assume

$ svnadmin create REPOSITORY

And hooking that to a url http://my-server/svn/repos

$ svn import greekfiles http://my-server/svn/repos/ -m ""

Adding greekfiles\A
Adding greekfiles\A\B
Adding greekfiles\A\B\E
Adding greekfiles\A\B\E\alpha
Adding greekfiles\A\B\E\beta
Adding greekfiles\A\B\F
Adding greekfiles\A\B\lambda
Adding greekfiles\A\C
Adding greekfiles\A\D
Adding greekfiles\A\D\G
Adding greekfiles\A\D\G\pi
Adding greekfiles\A\D\G\rho
Adding greekfiles\A\D\G\tau
Adding greekfiles\A\D\H
Adding greekfiles\A\D\H\chi
Adding greekfiles\A\D\H\omega
Adding greekfiles\A\D\H\psi
Adding greekfiles\A\D\gamma
Adding greekfiles\A\mu
Adding greekfiles\iota

Committed revision 1.
So now we have a repository...
(See our FAQ and 'HACKING' for some tricks to setup test environments)

> 2. File "new.txt" with arbitrary content copied to the repository folder
on the
> computer

Copying files to a repository directory is never recommended. Let's assume
you are talking about a working copy

$ svn co http://my-server/svn/repos wc
$ touch wc/new.txt
$ svn add wc/new.txt

> 3. Right-mouse click on the new file: TortoiseSVN->Add
> 4. Right-mouse click on the new file: SVN Commit
> 5. Press OK on the Commit dialog that appears

On this list we +- assume that you use 'svn', so let's assume that you did
$ svn commit -m "Message" wc
Adding wc\new.txt
Committed revision 2.

> 6. Form "Authentication" appears with following text:
>  Authorization Realm
> 
> Request username and password
> Username: [textbox]
> Password: [textbox]
> [checkbox] Save Authentication

This eventually documents that you did setup authentication on your
repository. We should add that information to step 1.
> 
> 7. After third attempt to enter the login commit fails with following
message:
> 
>


> Error: Commit failed (details follow):
> Error: No more credentials or we tried too many times.
> Error: Authentication failed
> Error: Additional errors:
> Error: Error running context: The requested authentication type(s) are not
> supported
>



In your original report you didn't get authentication prompts here, so
something changed.

It would be very useful to add the updated server error logs here too. The
thing we try to solve is why these request fails and we now just know that
the authentication failed.

I don't know the exact details, but I remember something about Kerberos. Are
you used to seeing password prompts? (If you are using Kerberos/ntlm you
usually only see prompts when there is a problem connecting using the
default method)
Did you really type the right username and password (casing, prefix/vs no
prefix). Did some ticket expire?

The server log would be very informative here. (Like we explained in the
original report) as it usually has more details than what you do want to
send to your users.

The exact error message you note here is raised in our http layer after the
server reported the credentials as invalid 4 times. (The first might be an
atte

RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?

2014-01-07 Thread JANIKOVIC Jan
Hello Bert,

First of all, happy New Year. I hope you had a nice time over the holidays.

Our Subversion 1.5.5 is integrated with TeamForge 5.2. TeamForge is responsible 
for all configuration.

As we have a support contract with CollabNet, the developer of TeamForge, I 
have already raised the issue because of the logs you asked for (I was not sure 
if they contain sensitive information) and send them the copy of the session 
and the respective logs.

I was able to reproduce the issue by SlikSVN 1.8.5, as well by CollabNet 
subversion 1.8.5.1 client. I am not sure if you use the same libraries as 
CollabNet (or even work with them) but I think so. If this is true and 
considering that they already are after the issue I propose to wait for their 
feedback - or eventually for their fix, which may influence SlikSVN and 
TortoiseSVN.

I will keep you posted.

Kind regards
Jan


-Original Message-
From: Bert Huijben [mailto:b...@qqmail.nl]
Sent: Montag, 23. Dezember 2013 15:07
To: JANIKOVIC Jan; 'Geoff Field'; users@subversion.apache.org
Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker 
already?



> -Original Message-
> From: JANIKOVIC Jan [mailto:jan.janiko...@power.alstom.com]
> Sent: maandag 23 december 2013 12:58
> To: Bert Huijben; 'Geoff Field'; users@subversion.apache.org
> Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the
> tracker already?
>
> Hello Bert,
>
> Would these reproduction steps help? If there is a way how to get a
> log
file,
> or any other way to help fixing this issue, please let me know:
>
> Server installation: RHEL 4, Subversion svn, version 1.5.5 Computer
> installation: TortoiseSVN 1.8.4, serf 1.3.2, computer restarted
after
> installation

I'm developing on Windows, so this makes it very hard to replicate this problem 
for me...
Eventually your old report made it possible to replicate the HEAD problem for 
me on Windows, which made me debug serf and Subversion.

And even then I would setup my repository using a pretty standard configuration 
using a normal password backend; the default number of requests, etc. etc. Your 
older reports noted that you didn't use a plain text password backend, etc.

That is 100% essential information to get things reproduced for anybody.

Requiring a specific pretty old, platform to reproduce anything is making it 
less likely that anybody can reproduce it.

Did you try your setup (=config files) on a setup that is actively supported by 
any of the commercial vendors?

If you can that would really help.


> 1. Repository updated

How do you update a repository?

Let's assume

$ svnadmin create REPOSITORY

And hooking that to a url http://my-server/svn/repos

$ svn import greekfiles http://my-server/svn/repos/ -m ""

Adding greekfiles\A
Adding greekfiles\A\B
Adding greekfiles\A\B\E
Adding greekfiles\A\B\E\alpha
Adding greekfiles\A\B\E\beta
Adding greekfiles\A\B\F
Adding greekfiles\A\B\lambda
Adding greekfiles\A\C
Adding greekfiles\A\D
Adding greekfiles\A\D\G
Adding greekfiles\A\D\G\pi
Adding greekfiles\A\D\G\rho
Adding greekfiles\A\D\G\tau
Adding greekfiles\A\D\H
Adding greekfiles\A\D\H\chi
Adding greekfiles\A\D\H\omega
Adding greekfiles\A\D\H\psi
Adding greekfiles\A\D\gamma
Adding greekfiles\A\mu
Adding greekfiles\iota

Committed revision 1.
So now we have a repository...
(See our FAQ and 'HACKING' for some tricks to setup test environments)

> 2. File "new.txt" with arbitrary content copied to the repository
> folder
on the
> computer

Copying files to a repository directory is never recommended. Let's assume you 
are talking about a working copy

$ svn co http://my-server/svn/repos wc
$ touch wc/new.txt
$ svn add wc/new.txt

> 3. Right-mouse click on the new file: TortoiseSVN->Add 4. Right-mouse
> click on the new file: SVN Commit 5. Press OK on the Commit dialog
> that appears

On this list we +- assume that you use 'svn', so let's assume that you did $ 
svn commit -m "Message" wc Adding wc\new.txt Committed revision 2.

> 6. Form "Authentication" appears with following text:
>  Authorization Realm
>
> Request username and password
> Username: [textbox]
> Password: [textbox]
> [checkbox] Save Authentication

This eventually documents that you did setup authentication on your repository. 
We should add that information to step 1.
>
> 7. After third attempt to enter the login commit fails with following
message:
>
>


> Error: Commit failed (details follow):
> Error: No more credentials or we tried too many times.
> Error: Authenticati

Outlook macro for proper quoting (was RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?)

2013-09-26 Thread Andrew Reedick


> -Original Message-
> From: Geoff Field [mailto:geoff_fi...@aapl.com.au]
> Sent: Wednesday, September 25, 2013 7:27 PM
> To: Bert Huijben; 'JANIKOVIC Jan'; users@subversion.apache.org
> Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the 
> tracker already?
> Hi Bert,
> 
>   From: Bert Huijben [mailto:b...@qqmail.nl]
>   Sent: Wednesday, 25 September 2013 21:04 PM
>   To: Geoff Field; 'JANIKOVIC Jan'; users@subversion.apache.org
>       Subject: RE: Problem with adding files in SVN 1.8.0+. Is it in the
> tracker already?
> 
> 
> 
>>  I'll just reply in the html form as it will be very hard to
> convert this thread to plain ascii and I have better things to do than
> spending half an hour on that.
> 
> As much as Outlook (and I know you're using Outlook because the
> headers of your message include "X-Mailer: Microsoft Outlook 15.0") is
> a sub- optimal tool for traditional groups, it's not that hard to
> change the "Format" selection from "HTML" to "Plain Text".
> 
> The real problem/pain is that you then have to reformat the message to
> make sense in plain-text format.  I haven't done much to this message
> and it's a bit of a mess.

For those suffering from the embarrassment of posting with Outlook clients:  
"QuoteFix Macro" at 
http://sourceforge.net/apps/mediawiki/macros4outlook/index.php?title=QuoteFix_Macro#Configuration





RE: Outlook macro for proper quoting (was RE: Problem with adding files in SVN 1.8.0+. Is it in the tracker already?)

2013-09-26 Thread Geoff Field
> From: Andrew Reedick
> > From: Geoff Field
> > Sent: Wednesday, September 25, 2013 7:27 PM
> > Hi Bert,
> > 
> > From: Bert Huijben
> > Sent: Wednesday, 25 September 2013 21:04 PM
> > 
> >>I'll just reply in the html form as it will be very hard to
> > convert this thread to plain ascii and I have better things 
> to do than 
> > spending half an hour on that.
> > 
> > As much as Outlook (and I know you're using Outlook because the 
> > headers of your message include "X-Mailer: Microsoft 
> Outlook 15.0") is 
> > a sub- optimal tool for traditional groups, it's not that hard to 
> > change the "Format" selection from "HTML" to "Plain Text".
> > 
> > The real problem/pain is that you then have to reformat the 
> message to 
> > make sense in plain-text format.  I haven't done much to 
> this message 
> > and it's a bit of a mess.
> 
> For those suffering from the embarrassment of posting with 
> Outlook clients:  "QuoteFix Macro" at 
> http://sourceforge.net/apps/mediawiki/macros4outlook/index.php?title=QuoteFix_Macro#Configuration

Thanks Andrew,

I've found that with a very small effort and a little manual
configuration, I can produce a reasonably formatted post without
upsetting the modern conventions used by most of the others
within our business.

Having said that, I've applied QuoteFix on my Outlook Express at
home (some time in the past).  I'm reluctant to apply it on my
work computers, though - if our firewall even allows downloads
from SourceForge (it's a bit fussy in some very odd ways).

Regards,

Geoff

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