Re: [Veritas-bu] Problem with Netbackup 6.5 and EV 8.0

2009-11-13 Thread Kenneth Hansen
Sorry Typo in my first reply Using Powershell ensures EV is AVALIBLE for user 
and never have to shut down and restart any service's

Kenneth

Org message:

Hi,

In EV 8.0 you should use powershell to do backups.
Meaning powershell command puts EV in backup mode.
Using scripts make sure EV never is unavailable for users.

Here is an example of scripts I use in my test lab:

Setting backup mode

powershell -psconsolefile C:\Program Files\Enterprise Vault\EVShell.psc1 
set-IndexLocationBackupMode evsite01
powershell -psconsolefile C:\Program Files\Enterprise Vault\EVShell.psc1 
set-vaultstorebackupmode -name 'Primary VSG01' -evservername ev01 -evobjecttype 
vaultstoregroup
powershell -psconsolefile C:\Program Files\Enterprise Vault\EVShell.psc1 
set-vaultstorebackupmode -name 'Primary VSG02' -evservername ev01 -evobjecttype 
vaultstoregroup

Clearing backup mode

powershell -psconsolefile C:\Program Files\Enterprise Vault\EVShell.psc1 
clear-IndexLocationBackupMode evsite01
powershell -psconsolefile C:\Program Files\Enterprise Vault\EVShell.psc1 
clear-vaultstorebackupmode -name 'Primary VSG01' -evservername ev01 
-evobjecttype vaultstoregroup
powershell -psconsolefile C:\Program Files\Enterprise Vault\EVShell.psc1 
clear-vaultstorebackupmode -name 'Primary VSG02' -evservername ev01 
-evobjecttype vaultstoregroup

Note!! EVSITE01 is the name of my EVSITE - PrimaryVSG01 and 02 is name of my 
Vault Store Groups.
When it comes to SQL, use online agent or make a dump script and backup DB. 
Make sure backup is consistent.

Kenneth


From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Francisco 
Javier Gallegos Iglesias
Sent: 12. november 2009 14:12
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] Problem with Netbackup 6.5 and EV 8.0

Hi,

I need some help, because I have a Enterprise Vault 8.0 without the agent of 
NetBackup, that means that I make backup in a traditional way, with scrips of 
start and stop. And makes the next:

The first script down the data base of EV.
After this make copy of two net folder 
\\NAS_NETAAP\VaultStorageDatfile:///\\NAS_NETAAP\VaultStorageDat
   
\\NAS_NETAAP\VaultStorageIndxfile:///\\NAS_NETAAP\VaultStorageIndx
The second script launch a backup of SQL instance  (licenses) and up the Data 
Bases of Enterprise Vault.

Is this well done? Or I have to do, some changes. At this moment I have a 
status code 59, but I think that it is related to other thing, I suppose.

Thanks for all.
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[Veritas-bu] ACS status = 29

2009-11-13 Thread mdmiles

We are a Netbackup 6.5.3  on Solaris 10 (master and media servers) shop.  
Frequently, we have errors dismounting tapes.   /var/adm/messages says ACS 
status = 29 STATUS_DRIVE_IN_USE.   The ACSLS  (7.3.0)  (SL8500) log reports 
2009-11-08 08:59:03 DISMOUNT[0]:
971 N mt_action_dm.c 1  1272
dm_lh_drive_busy: LH error type = LH_ERR_TRANSPORT_BUSY Netbackup does not 
DOWN the drive, and subsequent MOUNT requests fail.   Any thoughts ??   Thanks

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[Veritas-bu] Res: Upgrade NBU to 6.5.4 having problems with Windows 2003 R2 with SP2 BMR collect info from client

2009-11-13 Thread Carlos Alberto Lima dos Santos
   Do you use BMR? if no disable the BMR collection in the policy.

T+


 
Carlos Alberto L. dos Santos (TOCA)
Eng. de Computação - Puc-Campinas(SP) - Brasil
carlos_lis...@yahoo.com.br




- Mensagem original 
De: Liliana Windver lili...@emet.co.il
Para: veritas-bu@mailman.eng.auburn.edu
Enviadas: Sexta-feira, 13 de Novembro de 2009 3:40:36
Assunto: [Veritas-bu] Upgrade NBU to 6.5.4 having problems with Windows 2003 R2 
with SP2 BMR collect info from client

Hello,

Does anyone can help on the following issue?
I found some Symantec docs on Knowledge base but it seems no one feet 
my problem.

Upgrade whole environment from NBU 6.5.3 to 6.5.4 and have problems on 
several clients Windows 2003 (other clients in policy are OK)

12/11/2009 17:23:55 - Error bpbrm(pid=30327) BMRERR: Received BMR error: 
Failed to import Config file. (1)  

12/11/2009 17:23:55 - Error bpbrm(pid=30327) BMRERR: Received BMR error: 
Failed sending the discovery. (1)  

12/11/2009 17:23:55 - Error bpbrm(pid=30327) BMRERR: Received BMR error: 
BMR information discovery failed. (1)  

12/11/2009 17:23:55 - end writing

Status 1

Master - Linux Red Hat 64-bit
Media - Windows 2003
Clients - Windows 2003,2008,2000

Regards

Liliana

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[Veritas-bu] Res: ACS status = 29

2009-11-13 Thread Carlos Alberto Lima dos Santos
Verify the FW compatibility and the tech note below

http://seer.entsupport.symantec.com/docs/328211.htm


 
Carlos Alberto L. dos Santos (TOCA)
Eng. de Computação - Puc-Campinas(SP) - Brasil
carlos_lis...@yahoo.com.br




- Mensagem original 
De: mdmiles netbackup-fo...@backupcentral.com
Para: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU
Enviadas: Quinta-feira, 12 de Novembro de 2009 14:46:48
Assunto: [Veritas-bu]  ACS status = 29


We are a Netbackup 6.5.3  on Solaris 10 (master and media servers) shop.  
Frequently, we have errors dismounting tapes.   /var/adm/messages says ACS 
status = 29 STATUS_DRIVE_IN_USE.   The ACSLS  (7.3.0)  (SL8500) log reports 
2009-11-08 08:59:03 DISMOUNT[0]:
971 N mt_action_dm.c 1  1272
dm_lh_drive_busy: LH error type = LH_ERR_TRANSPORT_BUSY Netbackup does not 
DOWN the drive, and subsequent MOUNT requests fail.   Any thoughts ??   Thanks

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|Forward SPAM to ab...@backupcentral.com.
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Re: [Veritas-bu] Problem with Netbackup 6.5 and EV 8.0

2009-11-13 Thread Francisco Javier Gallegos Iglesias
Ok, I will try and I will see how it works

 

Thanks you!!!

 

De: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] En nombre de Kenneth
Hansen
Enviado el: viernes, 13 de noviembre de 2009 9:27
Para: veritas-bu@mailman.eng.auburn.edu
Asunto: Re: [Veritas-bu] Problem with Netbackup 6.5 and EV 8.0

 

Sorry Typo in my first reply Using Powershell ensures EV is AVALIBLE for
user and never have to shut down and restart any service's

 

Kenneth

 

Org message:

 

Hi,

 

In EV 8.0 you should use powershell to do backups.

Meaning powershell command puts EV in backup mode. 

Using scripts make sure EV never is unavailable for users.

 

Here is an example of scripts I use in my test lab:

 

Setting backup mode

 

powershell -psconsolefile C:\Program Files\Enterprise Vault\EVShell.psc1
set-IndexLocationBackupMode evsite01

powershell -psconsolefile C:\Program Files\Enterprise Vault\EVShell.psc1
set-vaultstorebackupmode -name 'Primary VSG01' -evservername ev01
-evobjecttype vaultstoregroup

powershell -psconsolefile C:\Program Files\Enterprise Vault\EVShell.psc1
set-vaultstorebackupmode -name 'Primary VSG02' -evservername ev01
-evobjecttype vaultstoregroup

 

Clearing backup mode

 

powershell -psconsolefile C:\Program Files\Enterprise Vault\EVShell.psc1
clear-IndexLocationBackupMode evsite01

powershell -psconsolefile C:\Program Files\Enterprise Vault\EVShell.psc1
clear-vaultstorebackupmode -name 'Primary VSG01' -evservername ev01
-evobjecttype vaultstoregroup

powershell -psconsolefile C:\Program Files\Enterprise Vault\EVShell.psc1
clear-vaultstorebackupmode -name 'Primary VSG02' -evservername ev01
-evobjecttype vaultstoregroup

 

Note!! EVSITE01 is the name of my EVSITE - PrimaryVSG01 and 02 is name of my
Vault Store Groups.

When it comes to SQL, use online agent or make a dump script and backup DB.
Make sure backup is consistent.

 

Kenneth 

 

 

From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Francisco
Javier Gallegos Iglesias
Sent: 12. november 2009 14:12
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] Problem with Netbackup 6.5 and EV 8.0

 

Hi, 

 

I need some help, because I have a Enterprise Vault 8.0 without the agent of
NetBackup, that means that I make backup in a traditional way, with scrips
of start and stop. And makes the next:

 

The first script down the data base of EV.

After this make copy of two net folder \\NAS_NETAAP\VaultStorageDat
file:///\\NAS_NETAAP\VaultStorageDat 

 
\\NAS_NETAAP\VaultStorageIndx file:///\\NAS_NETAAP\VaultStorageIndx 

The second script launch a backup of SQL instance  (licenses) and up the
Data Bases of Enterprise Vault.

 

Is this well done? Or I have to do, some changes. At this moment I have a
status code 59, but I think that it is related to other thing, I suppose.

 

Thanks for all.

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Re: [Veritas-bu] ACS status = 29

2009-11-13 Thread Nicholas
Sometimes the problem can be related to the default unload timeout value, which 
i guess its 5 minutes.
I got this problem with T10K drives, and when we changed this timeout to a 
higher value, it worked.
I dont remember exactly the parameter, but you can look for it in hosts - media 
servers - properties - timeouts .

regards,
Nick

- original message -
Subject:Re: [Veritas-bu] ACS status = 29
From:   Marianne Van Den Berg mvdb...@stortech.co.za
Date:   11/13/2009 6:39 PM

You need to determine if it's one or all media servers having a problem
with dismounts.
The most common cause of unload failures is device mapping mismatch
(when ACS address e.g. 0,0,10,0 does not map to the correct
/dev/rmt/xcbn device name).

If logging is increased on ACSLS side, you will be able to see all
mount/dismount requests in acsss_stats.log. 
If you have VERBOSE entry in vm.conf on all media servers, you will be
able to see the NBU part of Media Manager comms as well in
/var/adm/messages.

Regards

M.

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of mdmiles
Sent: 12 November 2009 18:47
To: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU
Subject: [Veritas-bu] ACS status = 29


We are a Netbackup 6.5.3  on Solaris 10 (master and media servers) shop.
Frequently, we have errors dismounting tapes.   /var/adm/messages says
ACS status = 29 STATUS_DRIVE_IN_USE.   The ACSLS  (7.3.0)  (SL8500) log
reports 2009-11-08 08:59:03 DISMOUNT[0]:
971 N mt_action_dm.c 1  1272
dm_lh_drive_busy: LH error type = LH_ERR_TRANSPORT_BUSY Netbackup
does not DOWN the drive, and subsequent MOUNT requests fail.   Any
thoughts ??   Thanks

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|Forward SPAM to ab...@backupcentral.com.
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Re: [Veritas-bu] ACS status = 29

2009-11-13 Thread Rusty.Major
I'm seeing the same issue at one site and I'm curious if your drive had a 
stuck tape, or for some other reason couldn't move the tape from the drive 
to the home cell?

The problem I see is the tape gets stuck in the drive, cannot be unloaded, 
which causes NBU to constantly request another mount request all the while 
the drive never is down'ed. Eventually, acsd rolls over and restarts. This 
process repeats and acsd is usually only down for 2 or 3 minutes, but on 
occasion, it is down for a couple of hours. The problem repeats until 
someone manually removes the tape from the drive. After that, NBU is 
happy.

Are you seeing anything like this?

Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard 
Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 
281-584-4693
Keeping People and Information Connected® ▪ 
http://availability.sungard.com/ 
P Think before you print 
CONFIDENTIALITY:  This e-mail (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited.  If you received this e-mail in error, 
please notify the sender and delete this e-mail from your system. 



mdmiles netbackup-fo...@backupcentral.com 
Sent by: veritas-bu-boun...@mailman.eng.auburn.edu
11/13/2009 04:02 AM
Please respond to
VERITAS-BU@MAILMAN.ENG.AUBURN.EDU


To
VERITAS-BU@MAILMAN.ENG.AUBURN.EDU
cc

Subject
[Veritas-bu]  ACS status = 29







We are a Netbackup 6.5.3  on Solaris 10 (master and media servers) shop. 
Frequently, we have errors dismounting tapes.   /var/adm/messages says 
ACS status = 29 STATUS_DRIVE_IN_USE.   The ACSLS  (7.3.0)  (SL8500) log 
reports 2009-11-08 08:59:03 DISMOUNT[0]:
971 N mt_action_dm.c 1  1272
dm_lh_drive_busy: LH error type = LH_ERR_TRANSPORT_BUSY Netbackup does 
not DOWN the drive, and subsequent MOUNT requests fail.   Any thoughts ??  
Thanks

+--
|This was sent by mil...@us.ibm.com via Backup Central.
|Forward SPAM to ab...@backupcentral.com.
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Re: [Veritas-bu] ACS status = 29

2009-11-13 Thread Len Boyle
Good Evening,

Do you have the tape drive cleaning set for library control or netbackup 
control.
We found we had problems when netbackup was set to do the cleaning. We found a 
technote that for the stk (now sun) ACS controlled libraries one must let the 
library control the cleaning and not netbackup.

len

From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of 
rusty.ma...@sungard.com
Sent: Friday, November 13, 2009 4:49 PM
To: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU
Cc: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU; veritas-bu-boun...@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] ACS status = 29


I'm seeing the same issue at one site and I'm curious if your drive had a stuck 
tape, or for some other reason couldn't move the tape from the drive to the 
home cell?

The problem I see is the tape gets stuck in the drive, cannot be unloaded, 
which causes NBU to constantly request another mount request all the while the 
drive never is down'ed. Eventually, acsd rolls over and restarts. This process 
repeats and acsd is usually only down for 2 or 3 minutes, but on occasion, it 
is down for a couple of hours. The problem repeats until someone manually 
removes the tape from the drive. After that, NBU is happy.

Are you seeing anything like this?

Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability 
Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected® ▪ http://availability.sungard.com/
P Think before you print
CONFIDENTIALITY:  This e-mail (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited.  If you received this e-mail in error, please 
notify the sender and delete this e-mail from your system.

mdmiles netbackup-fo...@backupcentral.com
Sent by: veritas-bu-boun...@mailman.eng.auburn.edu

11/13/2009 04:02 AM
Please respond to
VERITAS-BU@MAILMAN.ENG.AUBURN.EDU


To

VERITAS-BU@MAILMAN.ENG.AUBURN.EDU

cc

Subject

[Veritas-bu]  ACS status = 29








We are a Netbackup 6.5.3  on Solaris 10 (master and media servers) shop.  
Frequently, we have errors dismounting tapes.   /var/adm/messages says ACS 
status = 29 STATUS_DRIVE_IN_USE.   The ACSLS  (7.3.0)  (SL8500) log reports 
2009-11-08 08:59:03 DISMOUNT[0]:
971 N mt_action_dm.c 1  1272
dm_lh_drive_busy: LH error type = LH_ERR_TRANSPORT_BUSY Netbackup does not 
DOWN the drive, and subsequent MOUNT requests fail.   Any thoughts ??   Thanks

+--
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|Forward SPAM to ab...@backupcentral.com.
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