Re: [Veritas-bu] FW: Talk to someone on this list directly about Symantec Enterprise Vault 7.5
Hi Simon, Perhaps it better to use Symantec forum for questions about EV. But I do have experience with EV, so post you question and I’ll see if I can help you. Kenneth From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of WEAVER, Simon (external) Sent: 25. januar 2010 14:07 To: VERITAS-BU@mailman.eng.auburn.edu Subject: [Veritas-bu] FW: Talk to someone on this list directly about Symantec Enterprise Vault 7.5 Sorry, but I just realised that I wanted to talk to someone about EV File System Archiving portion of the EV product. Simon __ From: WEAVER, Simon (external) Sent: Monday, January 25, 2010 1:05 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject:Talk to someone on this list directly about Symantec Enterprise Vault 7.5 Evening all As per the subject line, I would like to talk to anyone that has NBU 6.5 and Enterprise Vault 7.5 from Symantec deployed that are archiving data. If anyone can assist that would be good. Happy to raise on the list, but its not fully down to a NBU problem. Regards Simon This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Problem with Netbackup 6.5 and EV 8.0
Sorry Typo in my first reply Using Powershell ensures EV is "AVALIBLE" for user and never have to shut down and restart any service's Kenneth Org message: Hi, In EV 8.0 you should use powershell to do backups. Meaning powershell command puts EV in backup mode. Using scripts make sure EV never is unavailable for users. Here is an example of scripts I use in my test lab: Setting backup mode powershell -psconsolefile "C:\Program Files\Enterprise Vault\EVShell.psc1" set-IndexLocationBackupMode evsite01 powershell -psconsolefile "C:\Program Files\Enterprise Vault\EVShell.psc1" set-vaultstorebackupmode -name 'Primary VSG01' -evservername ev01 -evobjecttype vaultstoregroup powershell -psconsolefile "C:\Program Files\Enterprise Vault\EVShell.psc1" set-vaultstorebackupmode -name 'Primary VSG02' -evservername ev01 -evobjecttype vaultstoregroup Clearing backup mode powershell -psconsolefile "C:\Program Files\Enterprise Vault\EVShell.psc1" clear-IndexLocationBackupMode evsite01 powershell -psconsolefile "C:\Program Files\Enterprise Vault\EVShell.psc1" clear-vaultstorebackupmode -name 'Primary VSG01' -evservername ev01 -evobjecttype vaultstoregroup powershell -psconsolefile "C:\Program Files\Enterprise Vault\EVShell.psc1" clear-vaultstorebackupmode -name 'Primary VSG02' -evservername ev01 -evobjecttype vaultstoregroup Note!! EVSITE01 is the name of my EVSITE - PrimaryVSG01 and 02 is name of my Vault Store Groups. When it comes to SQL, use online agent or make a dump script and backup DB. Make sure backup is consistent. Kenneth From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Francisco Javier Gallegos Iglesias Sent: 12. november 2009 14:12 To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Problem with Netbackup 6.5 and EV 8.0 Hi, I need some help, because I have a Enterprise Vault 8.0 without the agent of NetBackup, that means that I make backup in a traditional way, with scrips of start and stop. And makes the next: The first script down the data base of EV. After this make copy of two net folder \\NAS_NETAAP\VaultStorageDat \\NAS_NETAAP\VaultStorageIndx The second script launch a backup of SQL instance (licenses) and up the Data Bases of Enterprise Vault. Is this well done? Or I have to do, some changes. At this moment I have a status code 59, but I think that it is related to other thing, I suppose. Thanks for all. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Problem with Netbackup 6.5 and EV 8.0
Hi, In EV 8.0 you should use powershell to do backups. Meaning powershell command puts EV in backup mode. Using scripts make sure EV never is unavailable for users. Here is an example of scripts I use in my test lab: Setting backup mode powershell -psconsolefile "C:\Program Files\Enterprise Vault\EVShell.psc1" set-IndexLocationBackupMode evsite01 powershell -psconsolefile "C:\Program Files\Enterprise Vault\EVShell.psc1" set-vaultstorebackupmode -name 'Primary VSG01' -evservername ev01 -evobjecttype vaultstoregroup powershell -psconsolefile "C:\Program Files\Enterprise Vault\EVShell.psc1" set-vaultstorebackupmode -name 'Primary VSG02' -evservername ev01 -evobjecttype vaultstoregroup Clearing backup mode powershell -psconsolefile "C:\Program Files\Enterprise Vault\EVShell.psc1" clear-IndexLocationBackupMode evsite01 powershell -psconsolefile "C:\Program Files\Enterprise Vault\EVShell.psc1" clear-vaultstorebackupmode -name 'Primary VSG01' -evservername ev01 -evobjecttype vaultstoregroup powershell -psconsolefile "C:\Program Files\Enterprise Vault\EVShell.psc1" clear-vaultstorebackupmode -name 'Primary VSG02' -evservername ev01 -evobjecttype vaultstoregroup Note!! EVSITE01 is the name of my EVSITE - PrimaryVSG01 and 02 is name of my Vault Store Groups. When it comes to SQL, use online agent or make a dump script and backup DB. Make sure backup is consistent. Kenneth From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Francisco Javier Gallegos Iglesias Sent: 12. november 2009 14:12 To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Problem with Netbackup 6.5 and EV 8.0 Hi, I need some help, because I have a Enterprise Vault 8.0 without the agent of NetBackup, that means that I make backup in a traditional way, with scrips of start and stop. And makes the next: The first script down the data base of EV. After this make copy of two net folder \\NAS_NETAAP\VaultStorageDat \\NAS_NETAAP\VaultStorageIndx The second script launch a backup of SQL instance (licenses) and up the Data Bases of Enterprise Vault. Is this well done? Or I have to do, some changes. At this moment I have a status code 59, but I think that it is related to other thing, I suppose. Thanks for all. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] ACSLS ISSUE
Hi, Please post, what where done to resolve the problem. Thanks Kenneth -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of harikrse Sent: 14. oktober 2009 10:03 To: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU Subject: [Veritas-bu] ACSLS ISSUE Hi All, Thanks for your feedback, as mentioned: I did a vary LSM online but resulted in an error, hence i logged a call with SUN and the issue was resolved, the Engineer had collected the logs and will study to find out the reason for LSM offline. +-- |This was sent by senthil.h...@gmail.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] ACSLS ISSUE
Hi, I've seen this problem before. I have a customer that newly installed a new SL3000 and Acsls 7.3 Not sure if it's a bug, but problem did resolve itself by restarting acsls server. I did check the Q acs 0 online Q lsm 0,0 offline Q cap 0,0 online Doing the var lsm 0,0 online did give me the exact same error. Pr today I do not know if it's a SW or HW problem, but same problem in customers 2 SL3000. Kenneth -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of harikrse Sent: 12. oktober 2009 10:05 To: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU Subject: [Veritas-bu] ACSLS ISSUE Hi All, Kindly provide me a solution for the below issue, When i log in to my acsls server and check the logs it shows as Request: Transport Serial Number Error: 0401 - General procedure error: LSM is not ready 2009-10-11 21:07:24 DISMOUNT[0]: 546 N cl_log_lh_er.c 1 99 dm_lh_lsm_off: LH error type = LH_ERR_LSM_OFFLINE Backups are not progressing and it is in queue for a long time. Hence how can we bring up the LSM +-- |This was sent by senthil.h...@gmail.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Problem with allocating media on Netbackup 4.5
Hi David, I've seen similar problems in NBU 5.1, what I usually do is mark all tapes in scratch pool and delete them, then do a new inventory of library and place "new" tapes in scratch pool. My experience is that for some reason tapes that have expired but is not located in the library due to offsite storage or something like that shows as available tape in scratch but no tapes are available. It's a quick test :) Regards Kenneth From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of david.eg...@external.thalesaleniaspace.com Sent: 11. juni 2009 10:36 To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Problem with allocating media on Netbackup 4.5 Hello, since yesterday, I have a major problem with backing up on Netbackup 4.5 This morning, all the backups failed with error code 96, although there was scratch tapes available for backups. I can notice that : - scratch tapes have been assigned to the requested pool automatically when the backup started - backup failed immediately with error code 96 - no entity found on the assigned tape - if I try to change pool manually from scratch pool to "Full_I" pool (needed for a host backup regarding the schedule policy), the same problem occurs : tape assigned in the right pool, but backup fails. As we are running out of spare tapes, we have decided to reuse tapes that haven't reached their retention level yet, but will soon. To do so, I ran the following : bpimmedia -L -mediaid -> to check images on tape : no entity was found vmquery -deassignbyid 0 When I run a bpmedialist -summary | grep , I get an expiration date that will occure in 1 week When I run a bpexpdate -m -d 0, I get the following : requested media id was not found in NB media database and/or MM volume database Do you think I have a Media manager or media database corruption ? Thank you David EGGER Thales Alenia Space - Toulouse DSI / Administration des Ressources email : david.eg...@external.thalesaleniaspace.com No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.61/2167 - Release Date: 06/10/09 05:52:00 ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Pre / Post Scripts on Backup Jobs with Streams- Revisit with 6.5.3
Hi, As far as I know you then have to uncheck for multiple streams on your backup jobs that have this problem. Perhaps make one policy for this. I have experienced the same problems when backing up a Enterprise Vault server using multiple streams. For EV 8 powershell script is used to put EV in backup mode, only solution I could find was to not use multiple streams. See also answer from Judy: 2 things. The parent_end/start only runs on the master server. So if you use that you will have to script it to run the command over on the client. The bpstart/end runs on the client but – will run for each job on the client. – you can make it bpstart_notify.policy.schedule .bat so it only runs for jobs in that policy and that schedule – but again it will run for each child job. So if you use that, try to make it so it is the only job under that policy.schedule so it does not run for anything else. Regards Kenneth From: WEAVER, Simon (external) [mailto:simon.wea...@astrium.eads.net] Sent: 5. juni 2009 07:40 To: Kenneth Hansen; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Pre / Post Scripts on Backup Jobs with Streams- Revisit with 6.5.3 Hi Kenneth I used to do this on 5.1 - the problem I found is that for a client, if it has 3 streams running, the command will STOP the AV, which is great :-) But if a stream finishes before the other 2 streams have completed, then the bpend script would restart the AV - That was BEFORE all streams had completed. I will relook at these scripts, but are you saying that in 6.5.3 it's behaviour is now different to 5.1? Cheers From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Kenneth Hansen Sent: Thursday, June 04, 2009 3:56 PM To: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Pre / Post Scripts on Backup Jobs with Streams- Revisit with 6.5.3 Hi, Use the bpstart_notify and bpend_notify scripts to do this. On each client make a: bpstart_notify.bat bpend_notify.bat located in C:\Program Files\Veritas\NetBackup\bin catalog Insert your NET STOP and NET START command in the script files ( bpstart_notify.bat should contain the NET STOP command) on the servers you need to stop AV. This should fix your problem ☺ Regards Kenneth From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of WEAVER, Simon (external) Sent: 4. juni 2009 16:48 To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Pre / Post Scripts on Backup Jobs with Streams - Revisit with 6.5.3 Hello all I wanted to revisit this problem, seeing as I am on 6.5.3 for clients and Master / Media / Windows 2003 SP2 Last time I had a problem on Oracle. Good news is, I dont need to this, but I do have a problem with an Oracle, Exhange and some file level systems while the AV is running and the Backups runs. I have a Policy with 10 clients, All Win2k3. This Policy allows for Multiple Data Streams. What I need to do is during the backup, I need to shutdown the Relevant AV services, and restart ONLY when the entire job has completed on the clients. I recall a script in 6.5.3 called Parent_start and Parent end. I just wondered if anyone uses this, or could tell me if this would help me get around the problem. Essentially, I only need to use the Windows command NET STOP and when the backup completes (regardless of status) NET START With 5.1, it was problematic, as a client could have 5 volumes, and although I can stop the Service just fine, if one partition ended quickly, the Service would start up! This is due to the streaming as I read it. Any advice is very welcome, Thanks again Simon This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.52/2152 - Release Date: 06/03/09 05:53:00 This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. As
Re: [Veritas-bu] Pre / Post Scripts on Backup Jobs with Streams - Revisit with 6.5.3
Hi, Use the bpstart_notify and bpend_notify scripts to do this. On each client make a: bpstart_notify.bat bpend_notify.bat located in C:\Program Files\Veritas\NetBackup\bin catalog Insert your NET STOP and NET START command in the script files ( bpstart_notify.bat should contain the NET STOP command) on the servers you need to stop AV. This should fix your problem ☺ Regards Kenneth From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of WEAVER, Simon (external) Sent: 4. juni 2009 16:48 To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Pre / Post Scripts on Backup Jobs with Streams - Revisit with 6.5.3 Hello all I wanted to revisit this problem, seeing as I am on 6.5.3 for clients and Master / Media / Windows 2003 SP2 Last time I had a problem on Oracle. Good news is, I dont need to this, but I do have a problem with an Oracle, Exhange and some file level systems while the AV is running and the Backups runs. I have a Policy with 10 clients, All Win2k3. This Policy allows for Multiple Data Streams. What I need to do is during the backup, I need to shutdown the Relevant AV services, and restart ONLY when the entire job has completed on the clients. I recall a script in 6.5.3 called Parent_start and Parent end. I just wondered if anyone uses this, or could tell me if this would help me get around the problem. Essentially, I only need to use the Windows command NET STOP and when the backup completes (regardless of status) NET START With 5.1, it was problematic, as a client could have 5 volumes, and although I can stop the Service just fine, if one partition ended quickly, the Service would start up! This is due to the streaming as I read it. Any advice is very welcome, Thanks again Simon This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.52/2152 - Release Date: 06/03/09 05:53:00 ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] LTO4 Performance With Exchange 2003 IS Poor
Hi, I’ve seen similar problems. First LTO4 vs. LTO3 will require some tuning, I’m thinking of data buffer and network buffer size, referring to NBU tuning guide. You should have a look at adding those entries to you environment. Allowing the NBU software to use more internal resources in media server to stream data. Second, I’ve seen a lot better performance as well not using multiple stream on exchange backups. Reason for this is NTFS volume and performance problems reading the volumes. Of course this depends on how you have configured you information store disk’s, my case all DB’s where on the same volume 3 times 300 plus GB, backing up about 1TB Data. Regards Kenneth From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of WEAVER, Simon (external) Sent: 7. april 2009 15:13 To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] LTO4 Performance With Exchange 2003 IS Poor Hi Environment: NBU 5.1 MP5 Master Plus many SAN SSO Media Servers Win2k3 SP2 Problem: Mail Backups of Information Store using LTO4 SL500 are taking 4 1/2 hours extra to backup compared to LTO3. Has anyone got any exposure to Ex2k3 / LTO4 / NBU5.1 Online Exchange Backups? Checking the Exadmin Guide showed little to no help, and we are backing up approx 1TB of Exchange Data. Job would start at 6:30 and normally finish at 10:30. Now, its finishing at 3:00am. Same configuration is in place (ie: 3 streams to 3 different drives) and all part of the same fabric, apart from being in a different building. Any advice appreciated. Regards Simon This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Fresh Install
NBU version? OS version? Library type? Kenneth From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of McDonald II, James F. Sent: 31. mars 2009 19:50 To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Fresh Install What could cause NBU not to see a robot, on a fresh install? I uninstalled the tape device from Device Manager, rebooted the server, reinstalled it and rebooted again. When I tried to add the robot it said it was unable to see any robotic libraries on the host. ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] backup failing with status code 54 without vnetd orstatus code 58 with vnetd
Hi, Netbackup user DNS names for resolving Ip adresses. Can you ping server and telent using DNS names? Kennneth From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Jenner, Steven Sent: 1. februar 2009 21:13 To: Marianne Van Den Berg; Veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] backup failing with status code 54 without vnetd orstatus code 58 with vnetd Hi Marianne, The backup servers are running 5.1MP7 whilst the client is on 5.1. The bpcd log output is as below with vnetd and without vnetd. 06:27:43.374 [2832.2608] <2> bpcd main: offset to GMT 0 06:27:43.374 [2832.2608] <2> bpcd main: Got socket for input 1052 06:27:43.452 [2832.2608] <2> logconnections: getsockname(1052) failed: 10038 06:27:43.468 [2832.2608] <16> bpcd setup_sockopts: setsockopt 1 failed: h_errno 10038 06:27:43.468 [2832.2608] <2> bpcd main: setup_sockopts complete 06:27:43.483 [2832.2608] <2> vauth_acceptor: ..\libvlibs\vauth_comm.c.326: Function failed: 17 0x0011 06:27:43.483 [2832.2608] <16> bpcd main: authentication failed: 17 Yes using telnet via the media servers with the vnetd port works (see below) r...@sn251180 [/opt/openv/netbackup/bin]# telnet 172.17.60.18 vnetd Trying 172.17.60.18... Connected to 172.17.60.18. Escape character is '^]'. ^] Running the bpclntcmd from the client to both media servers is also successful. As mentioned everything looks ok but the backup will not complete successfully. From: Marianne Van Den Berg [mailto:mvdb...@stortech.co.za] Sent: 30 January 2009 21:35 To: Jenner, Steven Subject: RE: [Veritas-bu] backup failing with status code 54 without vnetd orstatus code 58 with vnetd Which NBU version? What's in bpcd log on the client? Have you tried to telnet from client to vnetd on media server(s)? Have you tried bpclntcmd from client to media servers using -hn and -ip? Regards Marianne -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu on behalf of Jenner, Steven Sent: Fri 1/30/2009 7:48 PM To: Veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] backup failing with status code 54 without vnetd orstatus code 58 with vnetd Hi All, I have added a new client server to my backup schedule and its backups are failing with status code 54 (timed out connecting to client). I can confirm the following on the client: 1. The client can ping the master server and both media servers and vice versa 2. Both client daemons are listening on the server (vnetd and bpcd) 3. I can successfully telnet to the client from the master server and both media servers via the bpcd port (though if I try unreserved ports the connection fails) 4. I get the expected results running the bpclntcmd command (see below) bash-2.05# ./bpclntcmd -hn hachiman1.cust.mgmt.internal host hach1.cust.mgmt.internal: hach1.cust.mgmt.internal at 172.x.x.x (0xac113c12) checkhname: aliases: C:\Program Files\VERITAS\NetBackup\bin>bpclntcmd -pn expecting response from server sn.mgmt.internal hach1.cust.mgmt.internal hach1.cust.mgmt.internal 172.x.x.x.18 2339 I have tried changing the client's config to use vnetd at which point the backup still fails but with a status code 58 error instead. The customer's server is running a firewall (WatchGuard x750e core running fireware 10) but they have confirmed that there is a rule allowing all ports between the backups servers and the client server. Any ideas what the issue could be? Thanks in advance, Steve. __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __ __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __ ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Backups on one client hanging at the same point every time
Hi, Sound like Spaldam is on to something here. If open file option is not setup you want to check that. Problem not using open file option on windows client is that unless it's able to read the file time out settings will be used. After xxx sec setup in client properties netbackup will seem to be unresponsive, but in fact netbackup is trig to read the file in use. It will not start to respond again until "time out" Is passed. Note setting I'm referring too is Client read timeout. Look at bpbkar log for more info on the problem. Kenneth -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of smehta Sent: 22. desember 2008 16:42 To: VERITAS-BU@mailman.eng.auburn.edu Subject: [Veritas-bu] Backups on one client hanging at the same point every time Hi, I have a Windows 2003 client with 6.5.1 NBU client pkg installed on it. My master server is a Solaris 10, NBU 6.5.1 server. The Windows client backups run successfully everytime until it hits the 48% completed mark. Then it hangs. I cannot even kill the backup and have to reboot the client. Any help to solve this will be very useful. Thanks smehta > +-- |This was sent by s.me...@ieee.org via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Upgrading from Netbackup 6.0 32 bit to 6.5 64 bit
Hi Dario, If I'm not mistaking you must upgrade to 6.5 on you existing 6.0 install on 32 bit before you do a disaster recovery to you new server on 64bit. Reason for this is changes in EMM DB that you don't have with you when recovering the catalog form 6.0 to 6.5 directly. Kenneth From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Cabrera, Dario Sent: 16. desember 2008 15:57 To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Upgrading from Netbackup 6.0 32 bit to 6.5 64 bit We are currently trying to upgrade our Netbackup 6.0 32 bit server to Netbackup 6.5 64 bit. Our plan was to backup the catalog on the 6.0 server and shut it down. We would then bring up the new 64 bit server (with Netbackup 6.5 installed) with the same name and ip address as the original server. At this point we restore the catalog from the old server to the new server. The restore finishes but we now get EMM 334 errors along with "Cannot connect on socket" errors and cannot access the database. Did I miss a step somewhere? Dario Cabrera ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
