Re: [Veritas-bu] restore not starting

2010-06-06 Thread WEAVER, Simon (external)
I have seen this, and had to restart all services and kill any running 
processes.
Seemed to do the trick. 

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of 
judy_hinchcli...@administaff.com
Sent: Friday, June 04, 2010 7:44 PM
To: victor.en...@gmail.com; steve.hud...@ironmountain.com
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] restore not starting

I would do an inventory of the lib again, maybe the location NB says it is in, 
is not where the lib has it.  

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Victor Engle
Sent: Friday, June 04, 2010 12:57 PM
To: Hudson, Steve
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] restore not starting

Okay, I cancelled the restore and then I found the allocation number and killed 
it. Then I checked again and the tape was free. I restarted the restore and now 
I get this...

 A pending request has been generated for this resource request.
  Operator action may be required. Pending Action: Misplaced tape,


Netbackup and the library still show the tape sitting in a slot in the library.

Vic


On Fri, Jun 4, 2010 at 1:35 PM, Hudson, Steve  
wrote:
> If there is a process ID number you can do a help on nbrbutil and there is a 
> way to kill the allocation of this media.I think nbrbutil ? will give you 
> the syntax
>
> -Original Message-
> From: Victor Engle [mailto:victor.en...@gmail.com]
> Sent: Friday, June 04, 2010 1:29 PM
> To: Hudson, Steve
> Cc: veritas-bu@mailman.eng.auburn.edu
> Subject: Re: [Veritas-bu] restore not starting
>
> Thanks Steve. What would I look for in the output?
>
>
>
> On Fri, Jun 4, 2010 at 1:14 PM, Hudson, Steve 
>  wrote:
>> This looks like a Resource Broker issue to me.Run nbrbutil -dump and 
>> grep for the media id
>>
>> -Original Message-
>> From: veritas-bu-boun...@mailman.eng.auburn.edu 
>> [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of 
>> Victor Engle
>> Sent: Friday, June 04, 2010 12:23 PM
>> To: veritas-bu@mailman.eng.auburn.edu
>> Subject: [Veritas-bu] restore not starting
>>
>> List,
>>
>> This is probably a simple question but here goes...
>>
>> I start a restore the the restore just waits for media with the 
>> following message in the job details tab...
>>
>> 06/04/2010 12:12:58 - awaiting resource MXX010. Waiting for resources.
>>          Reason: Media is in use, Media server: N/A,
>>          Robot Type(Number): NONE(0), Media ID: MXX010, Drive Name: 
>> N/A,
>>          Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A,
>>          Disk Pool: N/A, Disk Volume: N/A
>>
>> Netbackup show the media sitting in a slot in the library and the 
>> library web interface confirms the media's presence. The media is not 
>> in a tape drive being used. Why does netbackup indicate that the 
>> media is in use? How can I troubleshoot this?
>>
>> Thanks for any pointers!
>> Vic
>> ___
>> Veritas-bu maillist  -  veritas...@mailman.eng.auburn.edu 
>> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>> -
>> The information contained in this email message and its attachments 
>> is intended only for the private and confidential use of the
>> recipient(s) named above, unless the sender expressly agrees 
>> otherwise.
>> Transmission of email over the Internet is not a secure 
>> communications medium. If you are requesting or have requested the 
>> transmittal of personal data, as defined in applicable privacy laws 
>> by means of email or in an attachment to email, you must select a 
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>> obligations to protect such personal data.
>> If the reader of this message is not the intended recipient and/or 
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Re: [Veritas-bu] restore not starting

2010-06-04 Thread judy_hinchcliffe
I would do an inventory of the lib again, maybe the location NB says it is in, 
is not where the lib has it.  

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Victor Engle
Sent: Friday, June 04, 2010 12:57 PM
To: Hudson, Steve
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] restore not starting

Okay, I cancelled the restore and then I found the allocation number
and killed it. Then I checked again and the tape was free. I restarted
the restore and now I get this...

 A pending request has been generated for this resource request.
  Operator action may be required. Pending Action: Misplaced tape,


Netbackup and the library still show the tape sitting in a slot in the library.

Vic


On Fri, Jun 4, 2010 at 1:35 PM, Hudson, Steve
 wrote:
> If there is a process ID number you can do a help on nbrbutil and there is a 
> way to kill the allocation of this media.I think nbrbutil ? will give you 
> the syntax
>
> -Original Message-
> From: Victor Engle [mailto:victor.en...@gmail.com]
> Sent: Friday, June 04, 2010 1:29 PM
> To: Hudson, Steve
> Cc: veritas-bu@mailman.eng.auburn.edu
> Subject: Re: [Veritas-bu] restore not starting
>
> Thanks Steve. What would I look for in the output?
>
>
>
> On Fri, Jun 4, 2010 at 1:14 PM, Hudson, Steve
>  wrote:
>> This looks like a Resource Broker issue to me.Run nbrbutil -dump and 
>> grep for the media id
>>
>> -Original Message-
>> From: veritas-bu-boun...@mailman.eng.auburn.edu 
>> [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Victor Engle
>> Sent: Friday, June 04, 2010 12:23 PM
>> To: veritas-bu@mailman.eng.auburn.edu
>> Subject: [Veritas-bu] restore not starting
>>
>> List,
>>
>> This is probably a simple question but here goes...
>>
>> I start a restore the the restore just waits for media with the
>> following message in the job details tab...
>>
>> 06/04/2010 12:12:58 - awaiting resource MXX010. Waiting for resources.
>>          Reason: Media is in use, Media server: N/A,
>>          Robot Type(Number): NONE(0), Media ID: MXX010, Drive Name: N/A,
>>          Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A,
>>          Disk Pool: N/A, Disk Volume: N/A
>>
>> Netbackup show the media sitting in a slot in the library and the
>> library web interface confirms the media's presence. The media is not
>> in a tape drive being used. Why does netbackup indicate that the media
>> is in use? How can I troubleshoot this?
>>
>> Thanks for any pointers!
>> Vic
>> ___
>> Veritas-bu maillist  -  veritas...@mailman.eng.auburn.edu
>> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>> -
>> The information contained in this email message and its attachments
>> is intended only for the private and confidential use of the
>> recipient(s) named above, unless the sender expressly agrees
>> otherwise.
>> Transmission of email over the Internet is not a secure
>> communications medium. If you are requesting or have requested the
>> transmittal of personal data, as defined in applicable privacy laws
>> by means of email or in an attachment to email, you must select a
>> more secure alternate means of transmittal that supports your
>> obligations to protect such personal data.
>> If the reader of this message is not the intended recipient and/or
>> you have received this email in error, you must take no action
>> based on the information in this email and you are hereby notified
>> that any dissemination, misuse or copying or disclosure of this
>> communication is strictly prohibited. If you have received this
>> communication in error, please notify us immediately by email and
>> delete the original message.
>>
>>
>
>
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Re: [Veritas-bu] restore not starting

2010-06-04 Thread Hudson, Steve
In the past when the Resource Broker really gets hosed I have had to recycle 
the Netbackup Services on the Master..

-Original Message-
From: Victor Engle [mailto:victor.en...@gmail.com] 
Sent: Friday, June 04, 2010 1:57 PM
To: Hudson, Steve
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] restore not starting

Okay, I cancelled the restore and then I found the allocation number
and killed it. Then I checked again and the tape was free. I restarted
the restore and now I get this...

 A pending request has been generated for this resource request.
  Operator action may be required. Pending Action: Misplaced tape,


Netbackup and the library still show the tape sitting in a slot in the library.

Vic


On Fri, Jun 4, 2010 at 1:35 PM, Hudson, Steve
 wrote:
> If there is a process ID number you can do a help on nbrbutil and there is a 
> way to kill the allocation of this media.I think nbrbutil ? will give you 
> the syntax
>
> -Original Message-
> From: Victor Engle [mailto:victor.en...@gmail.com]
> Sent: Friday, June 04, 2010 1:29 PM
> To: Hudson, Steve
> Cc: veritas-bu@mailman.eng.auburn.edu
> Subject: Re: [Veritas-bu] restore not starting
>
> Thanks Steve. What would I look for in the output?
>
>
>
> On Fri, Jun 4, 2010 at 1:14 PM, Hudson, Steve
>  wrote:
>> This looks like a Resource Broker issue to me.Run nbrbutil -dump and 
>> grep for the media id
>>
>> -Original Message-
>> From: veritas-bu-boun...@mailman.eng.auburn.edu 
>> [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Victor Engle
>> Sent: Friday, June 04, 2010 12:23 PM
>> To: veritas-bu@mailman.eng.auburn.edu
>> Subject: [Veritas-bu] restore not starting
>>
>> List,
>>
>> This is probably a simple question but here goes...
>>
>> I start a restore the the restore just waits for media with the
>> following message in the job details tab...
>>
>> 06/04/2010 12:12:58 - awaiting resource MXX010. Waiting for resources.
>>          Reason: Media is in use, Media server: N/A,
>>          Robot Type(Number): NONE(0), Media ID: MXX010, Drive Name: N/A,
>>          Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A,
>>          Disk Pool: N/A, Disk Volume: N/A
>>
>> Netbackup show the media sitting in a slot in the library and the
>> library web interface confirms the media's presence. The media is not
>> in a tape drive being used. Why does netbackup indicate that the media
>> is in use? How can I troubleshoot this?
>>
>> Thanks for any pointers!
>> Vic
>> ___
>> Veritas-bu maillist  -  veritas...@mailman.eng.auburn.edu
>> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>> -
>> The information contained in this email message and its attachments
>> is intended only for the private and confidential use of the
>> recipient(s) named above, unless the sender expressly agrees
>> otherwise.
>> Transmission of email over the Internet is not a secure
>> communications medium. If you are requesting or have requested the
>> transmittal of personal data, as defined in applicable privacy laws
>> by means of email or in an attachment to email, you must select a
>> more secure alternate means of transmittal that supports your
>> obligations to protect such personal data.
>> If the reader of this message is not the intended recipient and/or
>> you have received this email in error, you must take no action
>> based on the information in this email and you are hereby notified
>> that any dissemination, misuse or copying or disclosure of this
>> communication is strictly prohibited. If you have received this
>> communication in error, please notify us immediately by email and
>> delete the original message.
>>
>>
>
>

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Re: [Veritas-bu] restore not starting

2010-06-04 Thread Victor Engle
Okay, I cancelled the restore and then I found the allocation number
and killed it. Then I checked again and the tape was free. I restarted
the restore and now I get this...

 A pending request has been generated for this resource request.
  Operator action may be required. Pending Action: Misplaced tape,


Netbackup and the library still show the tape sitting in a slot in the library.

Vic


On Fri, Jun 4, 2010 at 1:35 PM, Hudson, Steve
 wrote:
> If there is a process ID number you can do a help on nbrbutil and there is a 
> way to kill the allocation of this media.I think nbrbutil ? will give you 
> the syntax
>
> -Original Message-
> From: Victor Engle [mailto:victor.en...@gmail.com]
> Sent: Friday, June 04, 2010 1:29 PM
> To: Hudson, Steve
> Cc: veritas-bu@mailman.eng.auburn.edu
> Subject: Re: [Veritas-bu] restore not starting
>
> Thanks Steve. What would I look for in the output?
>
>
>
> On Fri, Jun 4, 2010 at 1:14 PM, Hudson, Steve
>  wrote:
>> This looks like a Resource Broker issue to me.Run nbrbutil -dump and 
>> grep for the media id
>>
>> -Original Message-
>> From: veritas-bu-boun...@mailman.eng.auburn.edu 
>> [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Victor Engle
>> Sent: Friday, June 04, 2010 12:23 PM
>> To: veritas-bu@mailman.eng.auburn.edu
>> Subject: [Veritas-bu] restore not starting
>>
>> List,
>>
>> This is probably a simple question but here goes...
>>
>> I start a restore the the restore just waits for media with the
>> following message in the job details tab...
>>
>> 06/04/2010 12:12:58 - awaiting resource MXX010. Waiting for resources.
>>          Reason: Media is in use, Media server: N/A,
>>          Robot Type(Number): NONE(0), Media ID: MXX010, Drive Name: N/A,
>>          Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A,
>>          Disk Pool: N/A, Disk Volume: N/A
>>
>> Netbackup show the media sitting in a slot in the library and the
>> library web interface confirms the media's presence. The media is not
>> in a tape drive being used. Why does netbackup indicate that the media
>> is in use? How can I troubleshoot this?
>>
>> Thanks for any pointers!
>> Vic
>> ___
>> Veritas-bu maillist  -  veritas...@mailman.eng.auburn.edu
>> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>> -
>> The information contained in this email message and its attachments
>> is intended only for the private and confidential use of the
>> recipient(s) named above, unless the sender expressly agrees
>> otherwise.
>> Transmission of email over the Internet is not a secure
>> communications medium. If you are requesting or have requested the
>> transmittal of personal data, as defined in applicable privacy laws
>> by means of email or in an attachment to email, you must select a
>> more secure alternate means of transmittal that supports your
>> obligations to protect such personal data.
>> If the reader of this message is not the intended recipient and/or
>> you have received this email in error, you must take no action
>> based on the information in this email and you are hereby notified
>> that any dissemination, misuse or copying or disclosure of this
>> communication is strictly prohibited. If you have received this
>> communication in error, please notify us immediately by email and
>> delete the original message.
>>
>>
>
>
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Re: [Veritas-bu] restore not starting

2010-06-04 Thread Lightner, Jeff
As an FYI:  

I ran into this once on doing a restore of a job that had multiple streams one 
of which died.  On trying to restart just the dead stream it failed because the 
media was still reserved by the original restore job even though it wasn't 
actually using it.  The only way to have cleared that would have been to stop 
the entire job (which had the still running other streams).  I opted to wait 
until those streams finished and the original job freed the resource.

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Hudson, Steve
Sent: Friday, June 04, 2010 1:35 PM
To: Victor Engle
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] restore not starting

If there is a process ID number you can do a help on nbrbutil and there is a 
way to kill the allocation of this media.I think nbrbutil ? will give you 
the syntax

-Original Message-
From: Victor Engle [mailto:victor.en...@gmail.com] 
Sent: Friday, June 04, 2010 1:29 PM
To: Hudson, Steve
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] restore not starting

Thanks Steve. What would I look for in the output?



On Fri, Jun 4, 2010 at 1:14 PM, Hudson, Steve
 wrote:
> This looks like a Resource Broker issue to me.Run nbrbutil -dump and grep 
> for the media id
>
> -Original Message-
> From: veritas-bu-boun...@mailman.eng.auburn.edu 
> [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Victor Engle
> Sent: Friday, June 04, 2010 12:23 PM
> To: veritas-bu@mailman.eng.auburn.edu
> Subject: [Veritas-bu] restore not starting
>
> List,
>
> This is probably a simple question but here goes...
>
> I start a restore the the restore just waits for media with the
> following message in the job details tab...
>
> 06/04/2010 12:12:58 - awaiting resource MXX010. Waiting for resources.
>  Reason: Media is in use, Media server: N/A,
>  Robot Type(Number): NONE(0), Media ID: MXX010, Drive Name: N/A,
>  Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A,
>  Disk Pool: N/A, Disk Volume: N/A
>
> Netbackup show the media sitting in a slot in the library and the
> library web interface confirms the media's presence. The media is not
> in a tape drive being used. Why does netbackup indicate that the media
> is in use? How can I troubleshoot this?
>
> Thanks for any pointers!
> Vic
> ___
> Veritas-bu maillist  -  Veritas-bu@mailman.eng.auburn.edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> -
> The information contained in this email message and its attachments
> is intended only for the private and confidential use of the
> recipient(s) named above, unless the sender expressly agrees
> otherwise.
> Transmission of email over the Internet is not a secure
> communications medium. If you are requesting or have requested the
> transmittal of personal data, as defined in applicable privacy laws
> by means of email or in an attachment to email, you must select a
> more secure alternate means of transmittal that supports your
> obligations to protect such personal data.
> If the reader of this message is not the intended recipient and/or
> you have received this email in error, you must take no action
> based on the information in this email and you are hereby notified
> that any dissemination, misuse or copying or disclosure of this
> communication is strictly prohibited. If you have received this
> communication in error, please notify us immediately by email and
> delete the original message.
>
>

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Re: [Veritas-bu] restore not starting

2010-06-04 Thread Hudson, Steve
If there is a process ID number you can do a help on nbrbutil and there is a 
way to kill the allocation of this media.I think nbrbutil ? will give you 
the syntax

-Original Message-
From: Victor Engle [mailto:victor.en...@gmail.com] 
Sent: Friday, June 04, 2010 1:29 PM
To: Hudson, Steve
Cc: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] restore not starting

Thanks Steve. What would I look for in the output?



On Fri, Jun 4, 2010 at 1:14 PM, Hudson, Steve
 wrote:
> This looks like a Resource Broker issue to me.Run nbrbutil -dump and grep 
> for the media id
>
> -Original Message-
> From: veritas-bu-boun...@mailman.eng.auburn.edu 
> [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Victor Engle
> Sent: Friday, June 04, 2010 12:23 PM
> To: veritas-bu@mailman.eng.auburn.edu
> Subject: [Veritas-bu] restore not starting
>
> List,
>
> This is probably a simple question but here goes...
>
> I start a restore the the restore just waits for media with the
> following message in the job details tab...
>
> 06/04/2010 12:12:58 - awaiting resource MXX010. Waiting for resources.
>          Reason: Media is in use, Media server: N/A,
>          Robot Type(Number): NONE(0), Media ID: MXX010, Drive Name: N/A,
>          Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A,
>          Disk Pool: N/A, Disk Volume: N/A
>
> Netbackup show the media sitting in a slot in the library and the
> library web interface confirms the media's presence. The media is not
> in a tape drive being used. Why does netbackup indicate that the media
> is in use? How can I troubleshoot this?
>
> Thanks for any pointers!
> Vic
> ___
> Veritas-bu maillist  -  veritas...@mailman.eng.auburn.edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> -
> The information contained in this email message and its attachments
> is intended only for the private and confidential use of the
> recipient(s) named above, unless the sender expressly agrees
> otherwise.
> Transmission of email over the Internet is not a secure
> communications medium. If you are requesting or have requested the
> transmittal of personal data, as defined in applicable privacy laws
> by means of email or in an attachment to email, you must select a
> more secure alternate means of transmittal that supports your
> obligations to protect such personal data.
> If the reader of this message is not the intended recipient and/or
> you have received this email in error, you must take no action
> based on the information in this email and you are hereby notified
> that any dissemination, misuse or copying or disclosure of this
> communication is strictly prohibited. If you have received this
> communication in error, please notify us immediately by email and
> delete the original message.
>
>

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Re: [Veritas-bu] restore not starting

2010-06-04 Thread Joel Sadler
While this doesn't *exactly* fit your scenario, I ran into this same 
problem several weeks ago, and was able to use the following Support doc 
to troubleshoot the issue:
http://seer.entsupport.symantec.com/docs/283322.htm

Basically, it walks you through the process of using nbrutil to determine 
whether a given piece of media is already allocated for something else, 
and shows how to release it.

HTH,
jcs

On Fri, 4 Jun 2010, Victor Engle wrote:

> List,
>
> This is probably a simple question but here goes...
>
> I start a restore the the restore just waits for media with the
> following message in the job details tab...
>
> 06/04/2010 12:12:58 - awaiting resource MXX010. Waiting for resources.
>  Reason: Media is in use, Media server: N/A,
>  Robot Type(Number): NONE(0), Media ID: MXX010, Drive Name: N/A,
>  Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A,
>  Disk Pool: N/A, Disk Volume: N/A
>
> Netbackup show the media sitting in a slot in the library and the
> library web interface confirms the media's presence. The media is not
> in a tape drive being used. Why does netbackup indicate that the media
> is in use? How can I troubleshoot this?
>
> Thanks for any pointers!
> Vic
> ___
> Veritas-bu maillist  -  Veritas-bu@mailman.eng.auburn.edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
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Re: [Veritas-bu] restore not starting

2010-06-04 Thread Victor Engle
Thanks Steve. What would I look for in the output?



On Fri, Jun 4, 2010 at 1:14 PM, Hudson, Steve
 wrote:
> This looks like a Resource Broker issue to me.Run nbrbutil -dump and grep 
> for the media id
>
> -Original Message-
> From: veritas-bu-boun...@mailman.eng.auburn.edu 
> [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Victor Engle
> Sent: Friday, June 04, 2010 12:23 PM
> To: veritas-bu@mailman.eng.auburn.edu
> Subject: [Veritas-bu] restore not starting
>
> List,
>
> This is probably a simple question but here goes...
>
> I start a restore the the restore just waits for media with the
> following message in the job details tab...
>
> 06/04/2010 12:12:58 - awaiting resource MXX010. Waiting for resources.
>          Reason: Media is in use, Media server: N/A,
>          Robot Type(Number): NONE(0), Media ID: MXX010, Drive Name: N/A,
>          Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A,
>          Disk Pool: N/A, Disk Volume: N/A
>
> Netbackup show the media sitting in a slot in the library and the
> library web interface confirms the media's presence. The media is not
> in a tape drive being used. Why does netbackup indicate that the media
> is in use? How can I troubleshoot this?
>
> Thanks for any pointers!
> Vic
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Re: [Veritas-bu] restore not starting

2010-06-04 Thread Hudson, Steve
This looks like a Resource Broker issue to me.Run nbrbutil -dump and grep 
for the media id

-Original Message-
From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Victor Engle
Sent: Friday, June 04, 2010 12:23 PM
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] restore not starting

List,

This is probably a simple question but here goes...

I start a restore the the restore just waits for media with the
following message in the job details tab...

06/04/2010 12:12:58 - awaiting resource MXX010. Waiting for resources.
  Reason: Media is in use, Media server: N/A,
  Robot Type(Number): NONE(0), Media ID: MXX010, Drive Name: N/A,
  Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A,
  Disk Pool: N/A, Disk Volume: N/A

Netbackup show the media sitting in a slot in the library and the
library web interface confirms the media's presence. The media is not
in a tape drive being used. Why does netbackup indicate that the media
is in use? How can I troubleshoot this?

Thanks for any pointers!
Vic
___
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-
The information contained in this email message and its attachments
is intended only for the private and confidential use of the
recipient(s) named above, unless the sender expressly agrees
otherwise.
Transmission of email over the Internet is not a secure
communications medium. If you are requesting or have requested the
transmittal of personal data, as defined in applicable privacy laws
by means of email or in an attachment to email, you must select a
more secure alternate means of transmittal that supports your
obligations to protect such personal data. 
If the reader of this message is not the intended recipient and/or
you have received this email in error, you must take no action
based on the information in this email and you are hereby notified
that any dissemination, misuse or copying or disclosure of this
communication is strictly prohibited. If you have received this
communication in error, please notify us immediately by email and
delete the original message.

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[Veritas-bu] restore not starting

2010-06-04 Thread Victor Engle
List,

This is probably a simple question but here goes...

I start a restore the the restore just waits for media with the
following message in the job details tab...

06/04/2010 12:12:58 - awaiting resource MXX010. Waiting for resources.
  Reason: Media is in use, Media server: N/A,
  Robot Type(Number): NONE(0), Media ID: MXX010, Drive Name: N/A,
  Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A,
  Disk Pool: N/A, Disk Volume: N/A

Netbackup show the media sitting in a slot in the library and the
library web interface confirms the media's presence. The media is not
in a tape drive being used. Why does netbackup indicate that the media
is in use? How can I troubleshoot this?

Thanks for any pointers!
Vic
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