Re: unable to install

2009-09-16 Thread Michael Barrish

A follow-up: I solved my particular problem by trashing the Versions
folder in Application Support. Given that I hadn't yet used the
program, this didn't cost me any lost bookmarks, etc. Here's the
thread that gave me the idea to try this:
http://groups.google.com/group/versions/browse_thread/thread/5ec4e7fe4b8705d0/9d762f3eb468e4f9?lnk=gst&q=application+support#9d762f3eb468e4f9.

Frankly it sucks that the tech folks never responded to my problem,
which after all prevented me from using the program. Not a great way
to start off.

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Re: unable to install

2009-09-16 Thread Dirk Jan Menkveld
Michael,

I've no such Versions folder, only Versions.app and also no 'Application
Support' folder, where can i find it?

Or did i missed something?

Dirk

On Wed, Sep 16, 2009 at 2:07 PM, Michael Barrish  wrote:

>
> A follow-up: I solved my particular problem by trashing the Versions
> folder in Application Support. Given that I hadn't yet used the
> program, this didn't cost me any lost bookmarks, etc. Here's the
> thread that gave me the idea to try this:
>
> http://groups.google.com/group/versions/browse_thread/thread/5ec4e7fe4b8705d0/9d762f3eb468e4f9?lnk=gst&q=application+support#9d762f3eb468e4f9
> .
>
> Frankly it sucks that the tech folks never responded to my problem,
> which after all prevented me from using the program. Not a great way
> to start off.
>
> >
>


-- 
Dirk Jan Menkveld

Company:
http://www.yunoo.nl/

Contact Details:
+31 6 2465 8723

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1.0.6 coming soon?

2009-09-16 Thread Gary L. Gray

Dear Versions Devs,

I know these things take time, but is version 1.0.6 coming soon? As  
you know, it is unusable for me right now and it should would be nice  
to be able to use it again.

Thank you.

-- Gary

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Re: unable to install

2009-09-16 Thread Rob Rye
My apologies if I have misunderstood your question, but it seems like  
you are asking a general question about where folders like Application  
Support lie...

Mac OS X provides a standard set of locations for preferences and  
other supporting information for applications. Basically, any  
information that is not static and is needed for the proper operation  
of the application is supposed to go into one of two folders called  
"Application Support". Information that is specific to a particular  
user generally goes in:

/Library/Application Support/ (actually  
the full path is : /Users//Library/Application Support/ 
) -

you can get there from your home icon. Click on your 
username/house  
icon, click on Library, click on Application Support, eh voila.

Those that apply to all users typically go into

/Library/Application Support/

you can get there by clicking on the hard disk icon in your 
sidebar  
and burrowing down through Library/Application Support/

There are some variations on that theme. For instance, all of the  
iWork applications are found under /Application Suport/iWork/ 
.

User or machine-specific information that helps an application  
function is often in a folder with the application's name in one of  
the two Application Support folders. These folders should be treated  
carefully if you are unfamiliar with how it works, but in extreme  
situations wherein you cannot get the application to function at all,  
it makes sense to drag the application's folder from Application  
Support to the Desktop and restart the application. Don't just throw  
it away, until you know it is corrupted. If the problem resided in the  
Preferences, etc. the problem will be fixed but your information will  
not be in place. You can then try to restore the files that have your  
saved information in them. If the problem was not in the Application  
Support files then you should probably re-install and copy your  
information back from the Desktop to the Application Support folder.

Many applications cannot function at all without properly set  
preferences, etc. Often, when there is a problem wherein an  
application refuses to function properly (or at all) the problem lies  
in a preferences file or in some other Application Support file. Most  
applications automatically regenerate a copy of their Application  
Support folder or any key files inside it with the default values when  
the folder is absent. Thus, moving the folder (or a corrupted  
preferences file) to the Desktop often solves the problem when an  
application simply will not function but leaves you with no saved  
information (e.g. bookmarks). Because this removes your saved  
information, one only resorts to this solution when one either has no  
choice or has a backup of bookmarks etc. as these files tend to  
contain all the user information you have stored on the computer  
related to that application.

Rob
On Sep 16, 2009, at 5:33 AM, Dirk Jan Menkveld wrote:

> Michael,
>
> I've no such Versions folder, only Versions.app and also no  
> 'Application Support' folder, where can i find it?
>
> Or did i missed something?
>
> Dirk
>
> On Wed, Sep 16, 2009 at 2:07 PM, Michael Barrish  
>  wrote:
>
> A follow-up: I solved my particular problem by trashing the Versions
> folder in Application Support. Given that I hadn't yet used the
> program, this didn't cost me any lost bookmarks, etc. Here's the
> thread that gave me the idea to try this:
> http://groups.google.com/group/versions/browse_thread/thread/5ec4e7fe4b8705d0/9d762f3eb468e4f9?lnk=gst&q=application+support#9d762f3eb468e4f9
>  
> .
>
> Frankly it sucks that the tech folks never responded to my problem,
> which after all prevented me from using the program. Not a great way
> to start off.
>
>
>
>
>
> -- 
> Dirk Jan Menkveld
>
> Company:
> http://www.yunoo.nl/
>
> Contact Details:
> +31 6 2465 8723
>
> >


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Re: Connection Error trying to register

2009-09-16 Thread Jordan

Any resolution on this?  I'm getting the same message trying to enter
my new license key.  "Connection error.  Please try again later."

I should note that I AM using FileVault.



On Sep 8, 9:37 pm, Danayel  wrote:
> Hi, it has been almost a week, and no reply.
>
> I would really like to get this sorted out because I paid for versions
> so I would like to be able to use it. If you can't solve it, can I get
> my money back please?
>
> On Sep 6, 9:29 am, Danayel  wrote:
>
> > I tried downloading a completely new copy. No luck. I removed the
> > original license file. No Luck.
>
> > :(
>
> > This is starting to get painful because I can't work properly without
> > access to my code.

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