Re: Expand Icon in Lion off screen

2012-08-01 Thread David Storms
Thanks. Going to the non-Mac Appstore version fixed my problem. Giving a 
free purchase was the right way to do this...great customer service.

On Friday, July 27, 2012 11:55:12 AM UTC-4, Jack (Black Pixel) wrote:
>
> I've already sent this to David, but in case anyone else comes across this 
> thread, to switch from the Mac App Store version to direct download, send 
> an email to supp...@blackpixel.com with your Mac App Store purchase 
> receipt for Versions (only Apple has access to your purchase information) 
> and we'll switch you over.
>
> If you don't have a copy of your Mac App Store receipt, here's an Apple 
> support article with instructions for locating it:
> http://support.apple.com/kb/HT2727
>
> Jack
>
> the Versions team
> versionsapp.com
> @versionsapp 
>
> On Friday, July 27, 2012 4:44:07 AM UTC-7, David Storms wrote:
>>
>> Wow I didn't notice it was pulled from the store. Did the sandboxing 
>> requirement do this? I certainly want the latest update. What purchase 
>> details do you need? The receipt from iTunes?
>>
>> On Friday, May 25, 2012 5:08:55 PM UTC-4, Jack (Black Pixel) wrote:
>>>
>>> I don't see the same behavior here, on Lion. I tried reproducing by 
>>> creating very long folder names, and resizing the bookmark panel, but it 
>>> behaves as expected.
>>>
>>> So the first question is, are you using the latest version: 1.1.10 Build 
>>> 1029? If you purchased from the Mac App Store, then you'll need to switch 
>>> to our direct download version as it's no longer on the Mac App Store. Send 
>>> a copy of your purchase details to supp...@blackpixel.com and we'll 
>>> take care of that.
>>>
>>> If you are on the latest version, then it's still a good idea to email 
>>> us. It may help to get a full screenshot, too.
>>>
>>> Jack
>>>
>>> the Versions team
>>> versionsapp.com
>>> @versionsapp 
>>>
>>> On Friday, May 25, 2012 7:37:54 AM UTC-7, David Storms wrote:

 See the image. The expand and collapse icon since upgrading to Lion is 
 off the screen. Is this something that will be taken care of when a full 
 Lion compatible update arrives? Are you waiting for mountain lion?
>>>
>>>

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Re: Expand Icon in Lion off screen

2012-07-27 Thread Jack (Black Pixel)
I've already sent this to David, but in case anyone else comes across this 
thread, to switch from the Mac App Store version to direct download, send 
an email to supp...@blackpixel.com with your Mac App Store purchase receipt 
for Versions (only Apple has access to your purchase information) and we'll 
switch you over.

If you don't have a copy of your Mac App Store receipt, here's an Apple 
support article with instructions for locating it:
http://support.apple.com/kb/HT2727

Jack

the Versions team
versionsapp.com
@versionsapp 

On Friday, July 27, 2012 4:44:07 AM UTC-7, David Storms wrote:
>
> Wow I didn't notice it was pulled from the store. Did the sandboxing 
> requirement do this? I certainly want the latest update. What purchase 
> details do you need? The receipt from iTunes?
>
> On Friday, May 25, 2012 5:08:55 PM UTC-4, Jack (Black Pixel) wrote:
>>
>> I don't see the same behavior here, on Lion. I tried reproducing by 
>> creating very long folder names, and resizing the bookmark panel, but it 
>> behaves as expected.
>>
>> So the first question is, are you using the latest version: 1.1.10 Build 
>> 1029? If you purchased from the Mac App Store, then you'll need to switch 
>> to our direct download version as it's no longer on the Mac App Store. Send 
>> a copy of your purchase details to supp...@blackpixel.com and we'll take 
>> care of that.
>>
>> If you are on the latest version, then it's still a good idea to email 
>> us. It may help to get a full screenshot, too.
>>
>> Jack
>>
>> the Versions team
>> versionsapp.com
>> @versionsapp 
>>
>> On Friday, May 25, 2012 7:37:54 AM UTC-7, David Storms wrote:
>>>
>>> See the image. The expand and collapse icon since upgrading to Lion is 
>>> off the screen. Is this something that will be taken care of when a full 
>>> Lion compatible update arrives? Are you waiting for mountain lion?
>>
>>

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Re: Expand Icon in Lion off screen

2012-07-27 Thread David Storms
Wow I didn't notice it was pulled from the store. Did the sandboxing 
requirement do this? I certainly want the latest update. What purchase 
details do you need? The receipt from iTunes?

On Friday, May 25, 2012 5:08:55 PM UTC-4, Jack (Black Pixel) wrote:
>
> I don't see the same behavior here, on Lion. I tried reproducing by 
> creating very long folder names, and resizing the bookmark panel, but it 
> behaves as expected.
>
> So the first question is, are you using the latest version: 1.1.10 Build 
> 1029? If you purchased from the Mac App Store, then you'll need to switch 
> to our direct download version as it's no longer on the Mac App Store. Send 
> a copy of your purchase details to supp...@blackpixel.com and we'll take 
> care of that.
>
> If you are on the latest version, then it's still a good idea to email us. 
> It may help to get a full screenshot, too.
>
> Jack
>
> the Versions team
> versionsapp.com
> @versionsapp 
>
> On Friday, May 25, 2012 7:37:54 AM UTC-7, David Storms wrote:
>>
>> See the image. The expand and collapse icon since upgrading to Lion is 
>> off the screen. Is this something that will be taken care of when a full 
>> Lion compatible update arrives? Are you waiting for mountain lion?
>
>

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Re: Expand Icon in Lion off screen

2012-05-25 Thread Jack (Black Pixel)
I don't see the same behavior here, on Lion. I tried reproducing by 
creating very long folder names, and resizing the bookmark panel, but it 
behaves as expected.

So the first question is, are you using the latest version: 1.1.10 Build 
1029? If you purchased from the Mac App Store, then you'll need to switch 
to our direct download version as it's no longer on the Mac App Store. Send 
a copy of your purchase details to supp...@blackpixel.com and we'll take 
care of that.

If you are on the latest version, then it's still a good idea to email us. 
It may help to get a full screenshot, too.

Jack

the Versions team
versionsapp.com
@versionsapp 

On Friday, May 25, 2012 7:37:54 AM UTC-7, David Storms wrote:
>
> See the image. The expand and collapse icon since upgrading to Lion is off 
> the screen. Is this something that will be taken care of when a full Lion 
> compatible update arrives? Are you waiting for mountain lion?

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Re: Expand Icon in Lion off screen

2012-05-25 Thread Rob Rye
Strange. I have had Versions running with Lion for a while now and do not see 
this behavior.
On May 25, 2012, at 7:37 AM, David Storms wrote:

> See the image. The expand and collapse icon since upgrading to Lion is off 
> the screen. Is this something that will be taken care of when a full Lion 
> compatible update arrives? Are you waiting for mountain lion?
> 
> -- 
> You received this message because you are subscribed to the Google Groups 
> "Versions" group.
> To view this discussion on the web visit 
> https://groups.google.com/d/msg/versions/-/Zzvac2bHJT0J.
> To post to this group, send email to versions@googlegroups.com.
> To unsubscribe from this group, send email to 
> versions+unsubscr...@googlegroups.com.
> For more options, visit this group at 
> http://groups.google.com/group/versions?hl=en.
> 

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