Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-20 Thread Chris Lewis
Thanks to all. We've done much of what is mentioned. The problems
generally center on OP titles or films that are on PAL where we can't
get additional copies quickly. Again it's needed for situations that
are unannounced and unanticipated and may crop up on a Sunday
afternoon before a Monday morning class.

On Tue, Mar 20, 2012 at 1:07 PM, Susan Weber  wrote:
> We have also purchased multiple copies of inexpensive titles, where there
> are
> several instructors using the same film.  We mark 1 copy as 3-hour loan, and
> let the
> other copy go to the instructor for showing in class ( if that's the way
> they've
> designed their course).
> We also have a small theatre which seats 8, and large screen viewing carrels
> that
> seat 4 (with headphones) so if a few people wish to watch it
> together, they can.
>
> Susan
>
>
> On 19/03/2012 7:00 PM, Chris Lewis wrote:
>
> Thanks, Victoria. The reason I brought this up is because I was
> reviewing Standard Operating Procedures and our rather elaborate
> system for alerts and texting waiting students. It's most definitely
> an added value, above and beyond, but some professors just ignore the
> pre-planning part and the students pay for it. The desk staff like a
> challenge so they came up with the system. We do suggest group
> viewings and lobby professors but there are still situations.
>
> On Mon, Mar 19, 2012 at 9:27 PM, CAPLAN Victoria F  wrote:
>
>
> Hi Chris,
>
> In that case we might suggest that the professors ask the students to
> organize themselves for a group viewing  in the Library(we have some group
> viewing rooms that can fit up to 12 people in them).
>
> We also might do "manual" hold, where we take down the name of the student
> and when the video in question is returned, call or text the student next
> in line and let them  know they have 15 minutes to pick it up after the
> call or text, or else lose that chance.
>
> But the other thing is to also acknowledge that this problem is created by
> the professors not informing the Library of their needs in time. So while
> you do what you can to solve it, don't take it to heart. Instead, call or
> email the profs before next term and ask them what they will need next
> term, to try and prevent it happening again.
>
> -Victoria
> HKUST Library
>
>
>
>
>
> Actually I'm referring to videos that are already reserved or
> restricted to in-house use. We have cases where three professors
> teaching the same course, without notifying us, have told their
> students to watch a given title in a given week. Typically the
> students start streaming in the day before class and there are
> frequent turn-aways. So some type of simpler hold system would be
> nice.
>
> On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
>  wrote:
>
>
> Hi Chris,
>
> We would probably just put it on reserve and let them watch it in the
> library.
>
> Cheers,
>
> Matt
>
>
> -Original Message-
> From: videolib-boun...@lists.berkeley.edu
> [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
> Sent: Monday, March 19, 2012 12:54 PM
> To: Videolib
> Subject: [Videolib] Procedure question: Do you have a hold queue for
> situations when multiple students need to watch a given title before a
> class? If so, how does it work?
>
> We have a somewhat cumbersome (15 step) system that involves a feature
> in the circulation system and text messages. It's too complex to
> remember when needed and I think someone surely has developed a simpler
> intuitive system.  Anyone?
>
> --
> Chris Lewis
> Media Librarian
> American University Library
> 202.885.3257
>
> For latest Media Services News:
> Blog: http://aulibmedia.blogspot.com
> Facebook: http://tinyurl.com/76uk7vr
> Twitter: http://twitter.com/aulibmedia
>
>
> Please think twice before printing this e-mail.
>
> VIDEOLIB is intended to encourage the broad and lively discussion of
> issues relating to the selection, evaluation, acquisition,bibliographic
> control, preservation, and use of current and evolving video formats in
> libraries and related institutions. It is hoped that the list will serve
> as an effective working tool for video librarians, as well as a channel
> of communication between libraries,educational institutions, and video
> producers and distributors.
>
> VIDEOLIB is intended to encourage the broad and lively discussion of
> issues relating to the selection, evaluation, acquisition,bibliographic
> control, preservation, and use of current and evolving video formats in
> libraries and related institutions. It is hoped that the list will serve
> as an effective

Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-20 Thread Susan Weber
We have also purchased multiple copies of inexpensive titles, where 
there are
several instructors using the same film.  We mark 1 copy as 3-hour loan, 
and let the
other copy go to the instructor for showing in class ( if that's the way 
they've

designed their course).
We also have a small theatre which seats 8, and large screen viewing 
carrels that

seat 4 (with headphones) so if a few people wish to watch it
together, they can.

Susan

On 19/03/2012 7:00 PM, Chris Lewis wrote:

Thanks, Victoria. The reason I brought this up is because I was
reviewing Standard Operating Procedures and our rather elaborate
system for alerts and texting waiting students. It's most definitely
an added value, above and beyond, but some professors just ignore the
pre-planning part and the students pay for it. The desk staff like a
challenge so they came up with the system. We do suggest group
viewings and lobby professors but there are still situations.

On Mon, Mar 19, 2012 at 9:27 PM, CAPLAN Victoria F  wrote:
  

Hi Chris,

In that case we might suggest that the professors ask the students to
organize themselves for a group viewing  in the Library(we have some group
viewing rooms that can fit up to 12 people in them).

We also might do "manual" hold, where we take down the name of the student
and when the video in question is returned, call or text the student next
in line and let them  know they have 15 minutes to pick it up after the
call or text, or else lose that chance.

But the other thing is to also acknowledge that this problem is created by
the professors not informing the Library of their needs in time. So while
you do what you can to solve it, don't take it to heart. Instead, call or
email the profs before next term and ask them what they will need next
term, to try and prevent it happening again.

-Victoria
HKUST Library





Actually I'm referring to videos that are already reserved or
restricted to in-house use. We have cases where three professors
teaching the same course, without notifying us, have told their
students to watch a given title in a given week. Typically the
students start streaming in the day before class and there are
frequent turn-aways. So some type of simpler hold system would be
nice.

On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
 wrote:
  

Hi Chris,

We would probably just put it on reserve and let them watch it in the
library.

Cheers,

Matt


-Original Message-
From: videolib-boun...@lists.berkeley.edu
[mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
Sent: Monday, March 19, 2012 12:54 PM
To: Videolib
Subject: [Videolib] Procedure question: Do you have a hold queue for
situations when multiple students need to watch a given title before a
class? If so, how does it work?

We have a somewhat cumbersome (15 step) system that involves a feature
in the circulation system and text messages. It's too complex to
remember when needed and I think someone surely has developed a simpler
intuitive system.  Anyone?

--
Chris Lewis
Media Librarian
American University Library
202.885.3257

For latest Media Services News:
Blog: http://aulibmedia.blogspot.com
Facebook: http://tinyurl.com/76uk7vr
Twitter: http://twitter.com/aulibmedia


Please think twice before printing this e-mail.

VIDEOLIB is intended to encourage the broad and lively discussion of
issues relating to the selection, evaluation, acquisition,bibliographic
control, preservation, and use of current and evolving video formats in
libraries and related institutions. It is hoped that the list will serve
as an effective working tool for video librarians, as well as a channel
of communication between libraries,educational institutions, and video
producers and distributors.

VIDEOLIB is intended to encourage the broad and lively discussion of
issues relating to the selection, evaluation, acquisition,bibliographic
control, preservation, and use of current and evolving video formats in
libraries and related institutions. It is hoped that the list will serve
as an effective working tool for video librarians, as well as a channel
of communication between libraries,educational institutions, and video
producers and distributors.



--
Chris Lewis
Media Librarian
American University Library
202.885.3257

For latest Media Services News:
Blog: http://aulibmedia.blogspot.com
Facebook: http://tinyurl.com/76uk7vr
Twitter: http://twitter.com/aulibmedia


Please think twice before printing this e-mail.

VIDEOLIB is intended to encourage the broad and lively discussion of
issues relating to the selection, evaluation, acquisition,bibliographic
control, preservation, and use of current and evolving video formats in
libraries and related institutions. It is hoped that the list will serve
as an effective working tool for video librarians, as well as a channel of
communication between libraries,educational institutions, and video
producers and distributors.

  

Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-20 Thread Anthony Anderson

Here at USC when a faculty member wants to use a library film for
classroom viewing purposes our policy requires that the film automatically
then be made a reserve item. Circulation of said item is then limited
to four hours and not the regular three days accorded to the rest of the
films  in our collection. In this way students who may have missed the class
when the film was shown generally have a good chance of seeing
the film.

Seems to work for us.

Cheers!
Anthony

***
Anthony E. Anderson
Assistant Director, Doheny Memorial Library
University of Southern California
Los Angeles, CA 90089-0182
(213) 740-1190 antho...@usc.edu
"Wind, regen, zon, of kou,
Albert Cuyp ik hou van jou."






Chris Lewis wrote:


Thanks, Victoria. The reason I brought this up is because I was
reviewing Standard Operating Procedures and our rather elaborate
system for alerts and texting waiting students. It's most definitely
an added value, above and beyond, but some professors just ignore the
pre-planning part and the students pay for it. The desk staff like a
challenge so they came up with the system. We do suggest group
viewings and lobby professors but there are still situations.

On Mon, Mar 19, 2012 at 9:27 PM, CAPLAN Victoria F  wrote:
 


Hi Chris,

In that case we might suggest that the professors ask the students to
organize themselves for a group viewing  in the Library(we have some group
viewing rooms that can fit up to 12 people in them).

We also might do "manual" hold, where we take down the name of the student
and when the video in question is returned, call or text the student next
in line and let them  know they have 15 minutes to pick it up after the
call or text, or else lose that chance.

But the other thing is to also acknowledge that this problem is created by
the professors not informing the Library of their needs in time. So while
you do what you can to solve it, don't take it to heart. Instead, call or
email the profs before next term and ask them what they will need next
term, to try and prevent it happening again.

-Victoria
HKUST Library



   


Actually I'm referring to videos that are already reserved or
restricted to in-house use. We have cases where three professors
teaching the same course, without notifying us, have told their
students to watch a given title in a given week. Typically the
students start streaming in the day before class and there are
frequent turn-aways. So some type of simpler hold system would be
nice.

On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
 wrote:
 


Hi Chris,

We would probably just put it on reserve and let them watch it in the
library.

Cheers,

Matt


-Original Message-
From: videolib-boun...@lists.berkeley.edu
[mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
Sent: Monday, March 19, 2012 12:54 PM
To: Videolib
Subject: [Videolib] Procedure question: Do you have a hold queue for
situations when multiple students need to watch a given title before a
class? If so, how does it work?

We have a somewhat cumbersome (15 step) system that involves a feature
in the circulation system and text messages. It's too complex to
remember when needed and I think someone surely has developed a simpler
intuitive system.  Anyone?

--
Chris Lewis
Media Librarian
American University Library
202.885.3257

For latest Media Services News:
Blog: http://aulibmedia.blogspot.com
Facebook: http://tinyurl.com/76uk7vr
Twitter: http://twitter.com/aulibmedia

   



VIDEOLIB is intended to encourage the broad and lively discussion of issues 
relating to the selection, evaluation, acquisition,bibliographic control, 
preservation, and use of current and evolving video formats in libraries and 
related institutions. It is hoped that the list will serve as an effective 
working tool for video librarians, as well as a channel of communication 
between libraries,educational institutions, and video producers and 
distributors.


Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-20 Thread Shoaf,Judith P
I had an idea which however I never put into action. That was to establish a 
Twitter account and have the lab assistant post to it when an in-demand item 
became available. Those who were in a class with a reserve item could follow 
the tweets on days when the item was due

Judy


From: videolib-boun...@lists.berkeley.edu [videolib-boun...@lists.berkeley.edu] 
on behalf of CAPLAN Victoria F [lbcap...@ust.hk]
Sent: Monday, March 19, 2012 10:10 PM
To: videolib@lists.berkeley.edu
Subject: Re: [Videolib] Procedure question: Do you have a hold queue for 
situations when multiple students need to watch a given title before a class? 
If so, how does it work?

Hi Chris,

Here is a brief description of our "manual hold" for 2 or 3 hour loan.

1) Mark down the necessary information & pass info to colleague who can
alter item records.

2) Create an item message: "Hold for [patron name] for 15 min (mobile:
[phone no.] / email: [email address] | [date] [staff initial]|

3) When item is returned, check out the item to the unit's account and
inform the patron to pick it up.

4) When the patron comes to pick the item up, check it in and check it out
to the patron and then delete the item message.

Is this any simpler than what your staff are doing? Or, about the same?

Cheers,
Victoria




> Thanks, Victoria. The reason I brought this up is because I was
> reviewing Standard Operating Procedures and our rather elaborate
> system for alerts and texting waiting students. It's most definitely
> an added value, above and beyond, but some professors just ignore the
> pre-planning part and the students pay for it. The desk staff like a
> challenge so they came up with the system. We do suggest group
> viewings and lobby professors but there are still situations.
>
> On Mon, Mar 19, 2012 at 9:27 PM, CAPLAN Victoria F 
> wrote:
>> Hi Chris,
>>
>> In that case we might suggest that the professors ask the students to
>> organize themselves for a group viewing  in the Library(we have some
>> group
>> viewing rooms that can fit up to 12 people in them).
>>
>> We also might do "manual" hold, where we take down the name of the
>> student
>> and when the video in question is returned, call or text the student
>> next
>> in line and let them  know they have 15 minutes to pick it up after the
>> call or text, or else lose that chance.
>>
>> But the other thing is to also acknowledge that this problem is created
>> by
>> the professors not informing the Library of their needs in time. So
>> while
>> you do what you can to solve it, don't take it to heart. Instead, call
>> or
>> email the profs before next term and ask them what they will need next
>> term, to try and prevent it happening again.
>>
>> -Victoria
>> HKUST Library
>>
>>
>>
>>> Actually I'm referring to videos that are already reserved or
>>> restricted to in-house use. We have cases where three professors
>>> teaching the same course, without notifying us, have told their
>>> students to watch a given title in a given week. Typically the
>>> students start streaming in the day before class and there are
>>> frequent turn-aways. So some type of simpler hold system would be
>>> nice.
>>>
>>> On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
>>>  wrote:
>>>> Hi Chris,
>>>>
>>>> We would probably just put it on reserve and let them watch it in the
>>>> library.
>>>>
>>>> Cheers,
>>>>
>>>> Matt
>>>>
>>>>
>>>> -Original Message-
>>>> From: videolib-boun...@lists.berkeley.edu
>>>> [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
>>>> Sent: Monday, March 19, 2012 12:54 PM
>>>> To: Videolib
>>>> Subject: [Videolib] Procedure question: Do you have a hold queue for
>>>> situations when multiple students need to watch a given title before a
>>>> class? If so, how does it work?
>>>>
>>>> We have a somewhat cumbersome (15 step) system that involves a feature
>>>> in the circulation system and text messages. It's too complex to
>>>> remember when needed and I think someone surely has developed a
>>>> simpler
>>>> intuitive system.  Anyone?
>>>>
>>>> --
>>>> Chris Lewis
>>>> Media Librarian
>>>> American University Library
>>>> 202.885.3257
>>>>
>>>> For latest Media Services News:
>>>>

Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-19 Thread CAPLAN Victoria F
Hi Chris,

Here is a brief description of our "manual hold" for 2 or 3 hour loan.

1) Mark down the necessary information & pass info to colleague who can
alter item records.

2) Create an item message: "Hold for [patron name] for 15 min (mobile:
[phone no.] / email: [email address] | [date] [staff initial]|

3) When item is returned, check out the item to the unit's account and
inform the patron to pick it up.

4) When the patron comes to pick the item up, check it in and check it out
to the patron and then delete the item message.

Is this any simpler than what your staff are doing? Or, about the same?

Cheers,
Victoria




> Thanks, Victoria. The reason I brought this up is because I was
> reviewing Standard Operating Procedures and our rather elaborate
> system for alerts and texting waiting students. It's most definitely
> an added value, above and beyond, but some professors just ignore the
> pre-planning part and the students pay for it. The desk staff like a
> challenge so they came up with the system. We do suggest group
> viewings and lobby professors but there are still situations.
>
> On Mon, Mar 19, 2012 at 9:27 PM, CAPLAN Victoria F 
> wrote:
>> Hi Chris,
>>
>> In that case we might suggest that the professors ask the students to
>> organize themselves for a group viewing  in the Library(we have some
>> group
>> viewing rooms that can fit up to 12 people in them).
>>
>> We also might do "manual" hold, where we take down the name of the
>> student
>> and when the video in question is returned, call or text the student
>> next
>> in line and let them  know they have 15 minutes to pick it up after the
>> call or text, or else lose that chance.
>>
>> But the other thing is to also acknowledge that this problem is created
>> by
>> the professors not informing the Library of their needs in time. So
>> while
>> you do what you can to solve it, don't take it to heart. Instead, call
>> or
>> email the profs before next term and ask them what they will need next
>> term, to try and prevent it happening again.
>>
>> -Victoria
>> HKUST Library
>>
>>
>>
>>> Actually I'm referring to videos that are already reserved or
>>> restricted to in-house use. We have cases where three professors
>>> teaching the same course, without notifying us, have told their
>>> students to watch a given title in a given week. Typically the
>>> students start streaming in the day before class and there are
>>> frequent turn-aways. So some type of simpler hold system would be
>>> nice.
>>>
>>> On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
>>>  wrote:
>>>> Hi Chris,
>>>>
>>>> We would probably just put it on reserve and let them watch it in the
>>>> library.
>>>>
>>>> Cheers,
>>>>
>>>> Matt
>>>>
>>>>
>>>> -Original Message-
>>>> From: videolib-boun...@lists.berkeley.edu
>>>> [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
>>>> Sent: Monday, March 19, 2012 12:54 PM
>>>> To: Videolib
>>>> Subject: [Videolib] Procedure question: Do you have a hold queue for
>>>> situations when multiple students need to watch a given title before a
>>>> class? If so, how does it work?
>>>>
>>>> We have a somewhat cumbersome (15 step) system that involves a feature
>>>> in the circulation system and text messages. It's too complex to
>>>> remember when needed and I think someone surely has developed a
>>>> simpler
>>>> intuitive system.  Anyone?
>>>>
>>>> --
>>>> Chris Lewis
>>>> Media Librarian
>>>> American University Library
>>>> 202.885.3257
>>>>
>>>> For latest Media Services News:
>>>> Blog: http://aulibmedia.blogspot.com
>>>> Facebook: http://tinyurl.com/76uk7vr
>>>> Twitter: http://twitter.com/aulibmedia
>>>>
>>>>
>>>> Please think twice before printing this e-mail.
>>>>
>>>> VIDEOLIB is intended to encourage the broad and lively discussion of
>>>> issues relating to the selection, evaluation,
>>>> acquisition,bibliographic
>>>> control, preservation, and use of current and evolving video formats
>>>> in
>>>> libraries and related institutions. It is hoped that the list will
>>>> serve
>>>> as an effective workin

Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-19 Thread Chris Lewis
Thanks, Victoria. The reason I brought this up is because I was
reviewing Standard Operating Procedures and our rather elaborate
system for alerts and texting waiting students. It's most definitely
an added value, above and beyond, but some professors just ignore the
pre-planning part and the students pay for it. The desk staff like a
challenge so they came up with the system. We do suggest group
viewings and lobby professors but there are still situations.

On Mon, Mar 19, 2012 at 9:27 PM, CAPLAN Victoria F  wrote:
> Hi Chris,
>
> In that case we might suggest that the professors ask the students to
> organize themselves for a group viewing  in the Library(we have some group
> viewing rooms that can fit up to 12 people in them).
>
> We also might do "manual" hold, where we take down the name of the student
> and when the video in question is returned, call or text the student next
> in line and let them  know they have 15 minutes to pick it up after the
> call or text, or else lose that chance.
>
> But the other thing is to also acknowledge that this problem is created by
> the professors not informing the Library of their needs in time. So while
> you do what you can to solve it, don't take it to heart. Instead, call or
> email the profs before next term and ask them what they will need next
> term, to try and prevent it happening again.
>
> -Victoria
> HKUST Library
>
>
>
>> Actually I'm referring to videos that are already reserved or
>> restricted to in-house use. We have cases where three professors
>> teaching the same course, without notifying us, have told their
>> students to watch a given title in a given week. Typically the
>> students start streaming in the day before class and there are
>> frequent turn-aways. So some type of simpler hold system would be
>> nice.
>>
>> On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
>>  wrote:
>>> Hi Chris,
>>>
>>> We would probably just put it on reserve and let them watch it in the
>>> library.
>>>
>>> Cheers,
>>>
>>> Matt
>>>
>>>
>>> -----Original Message-----
>>> From: videolib-boun...@lists.berkeley.edu
>>> [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
>>> Sent: Monday, March 19, 2012 12:54 PM
>>> To: Videolib
>>> Subject: [Videolib] Procedure question: Do you have a hold queue for
>>> situations when multiple students need to watch a given title before a
>>> class? If so, how does it work?
>>>
>>> We have a somewhat cumbersome (15 step) system that involves a feature
>>> in the circulation system and text messages. It's too complex to
>>> remember when needed and I think someone surely has developed a simpler
>>> intuitive system.  Anyone?
>>>
>>> --
>>> Chris Lewis
>>> Media Librarian
>>> American University Library
>>> 202.885.3257
>>>
>>> For latest Media Services News:
>>> Blog: http://aulibmedia.blogspot.com
>>> Facebook: http://tinyurl.com/76uk7vr
>>> Twitter: http://twitter.com/aulibmedia
>>>
>>>
>>> Please think twice before printing this e-mail.
>>>
>>> VIDEOLIB is intended to encourage the broad and lively discussion of
>>> issues relating to the selection, evaluation, acquisition,bibliographic
>>> control, preservation, and use of current and evolving video formats in
>>> libraries and related institutions. It is hoped that the list will serve
>>> as an effective working tool for video librarians, as well as a channel
>>> of communication between libraries,educational institutions, and video
>>> producers and distributors.
>>>
>>> VIDEOLIB is intended to encourage the broad and lively discussion of
>>> issues relating to the selection, evaluation, acquisition,bibliographic
>>> control, preservation, and use of current and evolving video formats in
>>> libraries and related institutions. It is hoped that the list will serve
>>> as an effective working tool for video librarians, as well as a channel
>>> of communication between libraries,educational institutions, and video
>>> producers and distributors.
>>
>>
>>
>> --
>> Chris Lewis
>> Media Librarian
>> American University Library
>> 202.885.3257
>>
>> For latest Media Services News:
>> Blog: http://aulibmedia.blogspot.com
>> Facebook: http://tinyurl.com/76uk7vr
>> Twitter: http://twitter.com/aulibmedia
>>
>>
>> Please think twice before pri

Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-19 Thread CAPLAN Victoria F
Hi Chris,

In that case we might suggest that the professors ask the students to
organize themselves for a group viewing  in the Library(we have some group
viewing rooms that can fit up to 12 people in them).

We also might do "manual" hold, where we take down the name of the student
and when the video in question is returned, call or text the student next
in line and let them  know they have 15 minutes to pick it up after the
call or text, or else lose that chance.

But the other thing is to also acknowledge that this problem is created by
the professors not informing the Library of their needs in time. So while
you do what you can to solve it, don't take it to heart. Instead, call or
email the profs before next term and ask them what they will need next
term, to try and prevent it happening again.

-Victoria
HKUST Library



> Actually I'm referring to videos that are already reserved or
> restricted to in-house use. We have cases where three professors
> teaching the same course, without notifying us, have told their
> students to watch a given title in a given week. Typically the
> students start streaming in the day before class and there are
> frequent turn-aways. So some type of simpler hold system would be
> nice.
>
> On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
>  wrote:
>> Hi Chris,
>>
>> We would probably just put it on reserve and let them watch it in the
>> library.
>>
>> Cheers,
>>
>> Matt
>>
>>
>> -Original Message-
>> From: videolib-boun...@lists.berkeley.edu
>> [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
>> Sent: Monday, March 19, 2012 12:54 PM
>> To: Videolib
>> Subject: [Videolib] Procedure question: Do you have a hold queue for
>> situations when multiple students need to watch a given title before a
>> class? If so, how does it work?
>>
>> We have a somewhat cumbersome (15 step) system that involves a feature
>> in the circulation system and text messages. It's too complex to
>> remember when needed and I think someone surely has developed a simpler
>> intuitive system.  Anyone?
>>
>> --
>> Chris Lewis
>> Media Librarian
>> American University Library
>> 202.885.3257
>>
>> For latest Media Services News:
>> Blog: http://aulibmedia.blogspot.com
>> Facebook: http://tinyurl.com/76uk7vr
>> Twitter: http://twitter.com/aulibmedia
>>
>>
>> Please think twice before printing this e-mail.
>>
>> VIDEOLIB is intended to encourage the broad and lively discussion of
>> issues relating to the selection, evaluation, acquisition,bibliographic
>> control, preservation, and use of current and evolving video formats in
>> libraries and related institutions. It is hoped that the list will serve
>> as an effective working tool for video librarians, as well as a channel
>> of communication between libraries,educational institutions, and video
>> producers and distributors.
>>
>> VIDEOLIB is intended to encourage the broad and lively discussion of
>> issues relating to the selection, evaluation, acquisition,bibliographic
>> control, preservation, and use of current and evolving video formats in
>> libraries and related institutions. It is hoped that the list will serve
>> as an effective working tool for video librarians, as well as a channel
>> of communication between libraries,educational institutions, and video
>> producers and distributors.
>
>
>
> --
> Chris Lewis
> Media Librarian
> American University Library
> 202.885.3257
>
> For latest Media Services News:
> Blog: http://aulibmedia.blogspot.com
> Facebook: http://tinyurl.com/76uk7vr
> Twitter: http://twitter.com/aulibmedia
>
>
> Please think twice before printing this e-mail.
>
> VIDEOLIB is intended to encourage the broad and lively discussion of
> issues relating to the selection, evaluation, acquisition,bibliographic
> control, preservation, and use of current and evolving video formats in
> libraries and related institutions. It is hoped that the list will serve
> as an effective working tool for video librarians, as well as a channel of
> communication between libraries,educational institutions, and video
> producers and distributors.
>



VIDEOLIB is intended to encourage the broad and lively discussion of issues 
relating to the selection, evaluation, acquisition,bibliographic control, 
preservation, and use of current and evolving video formats in libraries and 
related institutions. It is hoped that the list will serve as an effective 
working tool for video librarians, as well as a channel of communication 
between libraries,educational institutions, and video producers and 
distributors.


Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-19 Thread ghandman
We're pretty much first come, first served...  Not practical in terms of
staff or equipment to do otherwise.

Interestingly, such situations have occasionally been impetus for
licensing to stream, if possible.


gary handman


> Like Matt said, we put them on Course Reserve for 2 Hour in Library Use.
> We also have two group viewing stations set up for multiple students to
> watch at the same time.
>
> John Potter-Smith
> Library - Audiovisual Technician
> Kwantlen Polytechnic University
> Coast Capital Savings Library
> Phone:  604-599-2405
> Fax:  604-599-2106
>
> -Original Message-
> From: videolib-boun...@lists.berkeley.edu
> [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
> Sent: March-19-12 12:40 PM
> To: videolib@lists.berkeley.edu
> Subject: Re: [Videolib] Procedure question: Do you have a hold queue for
> situations when multiple students need to watch a given title before a
> class? If so, how does it work?
>
> Actually I'm referring to videos that are already reserved or restricted
> to in-house use. We have cases where three professors teaching the same
> course, without notifying us, have told their students to watch a given
> title in a given week. Typically the students start streaming in the day
> before class and there are frequent turn-aways. So some type of simpler
> hold system would be nice.
>
> On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
>  wrote:
>> Hi Chris,
>>
>> We would probably just put it on reserve and let them watch it in the
>> library.
>>
>> Cheers,
>>
>> Matt
>>
>>
>> -Original Message-
>> From: videolib-boun...@lists.berkeley.edu
>> [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
>> Sent: Monday, March 19, 2012 12:54 PM
>> To: Videolib
>> Subject: [Videolib] Procedure question: Do you have a hold queue for
>> situations when multiple students need to watch a given title before a
>> class? If so, how does it work?
>>
>> We have a somewhat cumbersome (15 step) system that involves a feature
>> in the circulation system and text messages. It's too complex to
>> remember when needed and I think someone surely has developed a simpler
>> intuitive system.  Anyone?
>>
>> --
>> Chris Lewis
>> Media Librarian
>> American University Library
>> 202.885.3257
>>
>> For latest Media Services News:
>> Blog: http://aulibmedia.blogspot.com
>> Facebook: http://tinyurl.com/76uk7vr
>> Twitter: http://twitter.com/aulibmedia
>>
>>
>> Please think twice before printing this e-mail.
>>
>> VIDEOLIB is intended to encourage the broad and lively discussion of
>> issues relating to the selection, evaluation, acquisition,bibliographic
>> control, preservation, and use of current and evolving video formats in
>> libraries and related institutions. It is hoped that the list will serve
>> as an effective working tool for video librarians, as well as a channel
>> of communication between libraries,educational institutions, and video
>> producers and distributors.
>>
>> VIDEOLIB is intended to encourage the broad and lively discussion of
>> issues relating to the selection, evaluation, acquisition,bibliographic
>> control, preservation, and use of current and evolving video formats in
>> libraries and related institutions. It is hoped that the list will serve
>> as an effective working tool for video librarians, as well as a channel
>> of communication between libraries,educational institutions, and video
>> producers and distributors.
>
>
>
> --
> Chris Lewis
> Media Librarian
> American University Library
> 202.885.3257
>
> For latest Media Services News:
> Blog: http://aulibmedia.blogspot.com
> Facebook: http://tinyurl.com/76uk7vr
> Twitter: http://twitter.com/aulibmedia
>
>
> Please think twice before printing this e-mail.
>
> VIDEOLIB is intended to encourage the broad and lively discussion of
> issues relating to the selection, evaluation, acquisition,bibliographic
> control, preservation, and use of current and evolving video formats in
> libraries and related institutions. It is hoped that the list will serve
> as an effective working tool for video librarians, as well as a channel of
> communication between libraries,educational institutions, and video
> producers and distributors.
> VIDEOLIB is intended to encourage the broad and lively discussion of
> issues relating to the selection, evaluation, acquisition,bibliographic
> control, preservation, and use of current and evolving video formats in
> libraries and related institutions

Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-19 Thread John Potter-Smith
Like Matt said, we put them on Course Reserve for 2 Hour in Library Use.  We 
also have two group viewing stations set up for multiple students to watch at 
the same time.

John Potter-Smith
Library - Audiovisual Technician
Kwantlen Polytechnic University
Coast Capital Savings Library
Phone:  604-599-2405
Fax:  604-599-2106

-Original Message-
From: videolib-boun...@lists.berkeley.edu 
[mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
Sent: March-19-12 12:40 PM
To: videolib@lists.berkeley.edu
Subject: Re: [Videolib] Procedure question: Do you have a hold queue for 
situations when multiple students need to watch a given title before a class? 
If so, how does it work?

Actually I'm referring to videos that are already reserved or restricted to 
in-house use. We have cases where three professors teaching the same course, 
without notifying us, have told their students to watch a given title in a 
given week. Typically the students start streaming in the day before class and 
there are frequent turn-aways. So some type of simpler hold system would be 
nice.

On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw) 
 wrote:
> Hi Chris,
>
> We would probably just put it on reserve and let them watch it in the library.
>
> Cheers,
>
> Matt
>
>
> -Original Message-
> From: videolib-boun...@lists.berkeley.edu 
> [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
> Sent: Monday, March 19, 2012 12:54 PM
> To: Videolib
> Subject: [Videolib] Procedure question: Do you have a hold queue for 
> situations when multiple students need to watch a given title before a class? 
> If so, how does it work?
>
> We have a somewhat cumbersome (15 step) system that involves a feature in the 
> circulation system and text messages. It's too complex to remember when 
> needed and I think someone surely has developed a simpler intuitive system.  
> Anyone?
>
> --
> Chris Lewis
> Media Librarian
> American University Library
> 202.885.3257
>
> For latest Media Services News:
> Blog: http://aulibmedia.blogspot.com
> Facebook: http://tinyurl.com/76uk7vr
> Twitter: http://twitter.com/aulibmedia
>
>
> Please think twice before printing this e-mail.
>
> VIDEOLIB is intended to encourage the broad and lively discussion of issues 
> relating to the selection, evaluation, acquisition,bibliographic control, 
> preservation, and use of current and evolving video formats in libraries and 
> related institutions. It is hoped that the list will serve as an effective 
> working tool for video librarians, as well as a channel of communication 
> between libraries,educational institutions, and video producers and 
> distributors.
>
> VIDEOLIB is intended to encourage the broad and lively discussion of issues 
> relating to the selection, evaluation, acquisition,bibliographic control, 
> preservation, and use of current and evolving video formats in libraries and 
> related institutions. It is hoped that the list will serve as an effective 
> working tool for video librarians, as well as a channel of communication 
> between libraries,educational institutions, and video producers and 
> distributors.



--
Chris Lewis
Media Librarian
American University Library
202.885.3257

For latest Media Services News:
Blog: http://aulibmedia.blogspot.com
Facebook: http://tinyurl.com/76uk7vr
Twitter: http://twitter.com/aulibmedia


Please think twice before printing this e-mail.

VIDEOLIB is intended to encourage the broad and lively discussion of issues 
relating to the selection, evaluation, acquisition,bibliographic control, 
preservation, and use of current and evolving video formats in libraries and 
related institutions. It is hoped that the list will serve as an effective 
working tool for video librarians, as well as a channel of communication 
between libraries,educational institutions, and video producers and 
distributors.
VIDEOLIB is intended to encourage the broad and lively discussion of issues 
relating to the selection, evaluation, acquisition,bibliographic control, 
preservation, and use of current and evolving video formats in libraries and 
related institutions. It is hoped that the list will serve as an effective 
working tool for video librarians, as well as a channel of communication 
between libraries,educational institutions, and video producers and 
distributors.


Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-19 Thread Chris Lewis
Actually I'm referring to videos that are already reserved or
restricted to in-house use. We have cases where three professors
teaching the same course, without notifying us, have told their
students to watch a given title in a given week. Typically the
students start streaming in the day before class and there are
frequent turn-aways. So some type of simpler hold system would be
nice.

On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
 wrote:
> Hi Chris,
>
> We would probably just put it on reserve and let them watch it in the library.
>
> Cheers,
>
> Matt
>
>
> -Original Message-
> From: videolib-boun...@lists.berkeley.edu 
> [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
> Sent: Monday, March 19, 2012 12:54 PM
> To: Videolib
> Subject: [Videolib] Procedure question: Do you have a hold queue for 
> situations when multiple students need to watch a given title before a class? 
> If so, how does it work?
>
> We have a somewhat cumbersome (15 step) system that involves a feature in the 
> circulation system and text messages. It's too complex to remember when 
> needed and I think someone surely has developed a simpler intuitive system.  
> Anyone?
>
> --
> Chris Lewis
> Media Librarian
> American University Library
> 202.885.3257
>
> For latest Media Services News:
> Blog: http://aulibmedia.blogspot.com
> Facebook: http://tinyurl.com/76uk7vr
> Twitter: http://twitter.com/aulibmedia
>
>
> Please think twice before printing this e-mail.
>
> VIDEOLIB is intended to encourage the broad and lively discussion of issues 
> relating to the selection, evaluation, acquisition,bibliographic control, 
> preservation, and use of current and evolving video formats in libraries and 
> related institutions. It is hoped that the list will serve as an effective 
> working tool for video librarians, as well as a channel of communication 
> between libraries,educational institutions, and video producers and 
> distributors.
>
> VIDEOLIB is intended to encourage the broad and lively discussion of issues 
> relating to the selection, evaluation, acquisition,bibliographic control, 
> preservation, and use of current and evolving video formats in libraries and 
> related institutions. It is hoped that the list will serve as an effective 
> working tool for video librarians, as well as a channel of communication 
> between libraries,educational institutions, and video producers and 
> distributors.



-- 
Chris Lewis
Media Librarian
American University Library
202.885.3257

For latest Media Services News:
Blog: http://aulibmedia.blogspot.com
Facebook: http://tinyurl.com/76uk7vr
Twitter: http://twitter.com/aulibmedia


Please think twice before printing this e-mail.

VIDEOLIB is intended to encourage the broad and lively discussion of issues 
relating to the selection, evaluation, acquisition,bibliographic control, 
preservation, and use of current and evolving video formats in libraries and 
related institutions. It is hoped that the list will serve as an effective 
working tool for video librarians, as well as a channel of communication 
between libraries,educational institutions, and video producers and 
distributors.