RE: Broken accessibility of iTunes playlists

2015-09-30 Thread Don & Cher
Yes, read below... Are we the only ones using iTunes for playlists?

 

 

From: Don & Cher [mailto:oneagleswin...@bellsouth.net] 
Sent: Monday, September 28, 2015 12:23 PM
To: 'viphone@googlegroups.com'
Subject: Broken accessibility of iTunes playlists

 

These are the messages I've sent to Apple re this problem. I hope those of you 
who have noticed issues are also writing :)

 

From: Don & Cher [mailto:oneagleswin...@bellsouth.net] 
Sent: Monday, September 28, 2015 12:19 PM
To: 'accessibil...@apple.com'
Subject: Broken playlist accessibility in iTunes

 

These problems refer to keyboard accessibility issues in playlists and were 
created in iTunes 12.2.1 and continue in 12.3:

 

*Selection:

Within playlists created with these iTunes versions, selection no longer seems 
to follow the cursor keys- so standard windows keyboard commands for cut or 
copy result in a "nothing selected" error message. It is impossible to 
re-arrange the order of songs created under these versions of iTunes. The only 
playlists which are still functional are those which were created in prior 
versions of iTunes.

 

*Navigation: 

Using the arrow keys, after arrowing up or down for 15 or so lines, the 
selection focus is lost. You cannot read the information or proceed further in 
that direction without first arrowing backward one line- which then allows you 
to move forward one more line- thus advancing only one line at a time 
(backwards then forwards) in a see-saw fashion.  The cursor actually does move 
but the focus seems to be lost and the new song information is not read.

Using the home or end key moves the cursor to the end or beginning of the 
playlist; but JAWS does not read the information on that line. It is necessary 
to arrow away from that song and back before the information can be read.

Similarly, the page up and page down keys will not read the information for the 
song on which the cursor lands.

 

*Nuisance artwork:

With these iTunes versions, artwork appears on each line of the playlist. Even 
copying the songs from an old playlist without artwork into a new one created 
under these versions produces a playlist with the artwork icons. 

 

*Nuisance iTunes becoming unresponsive:

Accidental use of the standard windows command Control-Home results in iTunes 
freezing. This command is so commonly used for various purposes by keyboard 
users that this is bothersome.

 

This is my previous message to you re these issues:

 

From: Don & Cher [mailto:oneagleswin...@bellsouth.net] 
Sent: Wednesday, August 12, 2015 8:09 AM
To: 'accessibil...@apple.com'
Subject: Keyboard accessibility to playlists broken in iTunes 12.2.1

 

Since installing iTunes 12.2.1, new playlists are not accessible to persons 
relying on keyboard accessibility to work with them. I phoned Apple 
Accessibility recently to see if the tech could replicate my problem. He 
verified that with the latest iTunes, you cannot use keyboard shortcuts to 
select, copy or move songs in new playlists with the keyboard (using a PC). He 
verified that it is not a JAWS issue as he did not have JAWS installed, and 
could not perform these functions either. I can still use all these keyboard 
commands within playlists created prior to installing the new iTunes- but even 
if I duplicate an old playlist and rename it (so I can have a editable 
playlist) the newly duplicated playlist is non-editable- apparently because it 
was duplicated under the new iTunes. The only way I can add songs to one of 
these new playlists is by using 'add to playlist' on the context menu- and the 
order of songs is unchangeable by this method- I.E. the order you add the songs 
is unchangeable after the fact. So, basically playlists are not very useful.

 

Cher

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Gary Petraccaro
Sent: Monday, September 28, 2015 11:12 PM
To: viphone@googlegroups.com
Subject: Re: Broken accessibility of iTunes playlists

 

I was told by one accessability tech to talk to my screen reader developer.  
For an Apple Program?

 

- Original Message - 

From: Don  <mailto:oneagleswin...@bellsouth.net> & Cher 

To: viphone@googlegroups.com 

Sent: Monday, September 28, 2015 12:22 PM

Subject: Broken accessibility of iTunes playlists

 

These are the messages I've sent to Apple re this problem. I hope those of you 
who have noticed issues are also writing :)

 

From: Don & Cher [mailto:oneagleswin...@bellsouth.net] 
Sent: Monday, September 28, 2015 12:19 PM
To: 'accessibil...@apple.com'
Subject: Broken playlist accessibility in iTunes

 

These problems refer to keyboard accessibility issues in playlists and were 
created in iTunes 12.2.1 and continue in 12.3:

 

*Selection:

Within playlists created with these iTunes versions, selection no longer seems 
to follow the cursor keys- so standard windows keyboard commands for cut or 
copy result in a "nothing selecte

Re: Broken accessibility of iTunes playlists

2015-09-30 Thread Gmail
Yeesh, that's nasty. I'll have to test for those issues and write Apple 
Accessibility with my findings.


Thanks,
Ari

> On Sep 30, 2015, at 11:35 AM, Don & Cher <oneagleswin...@bellsouth.net> wrote:
> 
> Yes, read below... Are we the only ones using iTunes for playlists?
>  
>  
> From: Don & Cher [mailto:oneagleswin...@bellsouth.net] 
> Sent: Monday, September 28, 2015 12:23 PM
> To: 'viphone@googlegroups.com'
> Subject: Broken accessibility of iTunes playlists
>  
> These are the messages I've sent to Apple re this problem. I hope those of 
> you who have noticed issues are also writing :)
>  
> From: Don & Cher [mailto:oneagleswin...@bellsouth.net] 
> Sent: Monday, September 28, 2015 12:19 PM
> To: 'accessibil...@apple.com'
> Subject: Broken playlist accessibility in iTunes
>  
> These problems refer to keyboard accessibility issues in playlists and were 
> created in iTunes 12.2.1 and continue in 12.3:
>  
> *Selection:
> Within playlists created with these iTunes versions, selection no longer 
> seems to follow the cursor keys- so standard windows keyboard commands for 
> cut or copy result in a "nothing selected" error message. It is impossible to 
> re-arrange the order of songs created under these versions of iTunes. The 
> only playlists which are still functional are those which were created in 
> prior versions of iTunes.
>  
> *Navigation:
> Using the arrow keys, after arrowing up or down for 15 or so lines, the 
> selection focus is lost. You cannot read the information or proceed further 
> in that direction without first arrowing backward one line- which then allows 
> you to move forward one more line- thus advancing only one line at a time 
> (backwards then forwards) in a see-saw fashion.  The cursor actually does 
> move but the focus seems to be lost and the new song information is not read.
> Using the home or end key moves the cursor to the end or beginning of the 
> playlist; but JAWS does not read the information on that line. It is 
> necessary to arrow away from that song and back before the information can be 
> read.
> Similarly, the page up and page down keys will not read the information for 
> the song on which the cursor lands.
>  
> *Nuisance artwork:
> With these iTunes versions, artwork appears on each line of the playlist. 
> Even copying the songs from an old playlist without artwork into a new one 
> created under these versions produces a playlist with the artwork icons.
>  
> *Nuisance iTunes becoming unresponsive:
> Accidental use of the standard windows command Control-Home results in iTunes 
> freezing. This command is so commonly used for various purposes by keyboard 
> users that this is bothersome.
>  
> This is my previous message to you re these issues:
>  
> From: Don & Cher [mailto:oneagleswin...@bellsouth.net] 
> Sent: Wednesday, August 12, 2015 8:09 AM
> To: 'accessibil...@apple.com'
> Subject: Keyboard accessibility to playlists broken in iTunes 12.2.1
>  
> Since installing iTunes 12.2.1, new playlists are not accessible to persons 
> relying on keyboard accessibility to work with them. I phoned Apple 
> Accessibility recently to see if the tech could replicate my problem. He 
> verified that with the latest iTunes, you cannot use keyboard shortcuts to 
> select, copy or move songs in new playlists with the keyboard (using a PC). 
> He verified that it is not a JAWS issue as he did not have JAWS installed, 
> and could not perform these functions either. I can still use all these 
> keyboard commands within playlists created prior to installing the new 
> iTunes- but even if I duplicate an old playlist and rename it (so I can have 
> a editable playlist) the newly duplicated playlist is non-editable- 
> apparently because it was duplicated under the new iTunes. The only way I can 
> add songs to one of these new playlists is by using 'add to playlist' on the 
> context menu- and the order of songs is unchangeable by this method- I.E. the 
> order you add the songs is unchangeable after the fact. So, basically 
> playlists are not very useful.
>  
> Cher
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Gary Petraccaro
> Sent: Monday, September 28, 2015 11:12 PM
> To: viphone@googlegroups.com
> Subject: Re: Broken accessibility of iTunes playlists
>  
> I was told by one accessability tech to talk to my screen reader developer.  
> For an Apple Program?
>  
> - Original Message -
> From: Don & Cher
> To: viphone@googlegroups.com
> Sent: Monday, September 28, 2015 12:22 PM
> Subject: Broken accessibility of iTunes playlists
>  
> These are the messages I've sent to Apple re this proble

Broken accessibility of iTunes playlists

2015-09-28 Thread Don & Cher
These are the messages I've sent to Apple re this problem. I hope those of
you who have noticed issues are also writing :)

 

From: Don & Cher [mailto:oneagleswin...@bellsouth.net] 
Sent: Monday, September 28, 2015 12:19 PM
To: 'accessibil...@apple.com'
Subject: Broken playlist accessibility in iTunes

 

These problems refer to keyboard accessibility issues in playlists and were
created in iTunes 12.2.1 and continue in 12.3:

 

*Selection:

Within playlists created with these iTunes versions, selection no longer
seems to follow the cursor keys- so standard windows keyboard commands for
cut or copy result in a "nothing selected" error message. It is impossible
to re-arrange the order of songs created under these versions of iTunes. The
only playlists which are still functional are those which were created in
prior versions of iTunes.

 

*Navigation: 

Using the arrow keys, after arrowing up or down for 15 or so lines, the
selection focus is lost. You cannot read the information or proceed further
in that direction without first arrowing backward one line- which then
allows you to move forward one more line- thus advancing only one line at a
time (backwards then forwards) in a see-saw fashion.  The cursor actually
does move but the focus seems to be lost and the new song information is not
read.

Using the home or end key moves the cursor to the end or beginning of the
playlist; but JAWS does not read the information on that line. It is
necessary to arrow away from that song and back before the information can
be read.

Similarly, the page up and page down keys will not read the information for
the song on which the cursor lands.

 

*Nuisance artwork:

With these iTunes versions, artwork appears on each line of the playlist.
Even copying the songs from an old playlist without artwork into a new one
created under these versions produces a playlist with the artwork icons. 

 

*Nuisance iTunes becoming unresponsive:

Accidental use of the standard windows command Control-Home results in
iTunes freezing. This command is so commonly used for various purposes by
keyboard users that this is bothersome.

 

This is my previous message to you re these issues:

 

From: Don & Cher [mailto:oneagleswin...@bellsouth.net] 
Sent: Wednesday, August 12, 2015 8:09 AM
To: 'accessibil...@apple.com'
Subject: Keyboard accessibility to playlists broken in iTunes 12.2.1

 

Since installing iTunes 12.2.1, new playlists are not accessible to persons
relying on keyboard accessibility to work with them. I phoned Apple
Accessibility recently to see if the tech could replicate my problem. He
verified that with the latest iTunes, you cannot use keyboard shortcuts to
select, copy or move songs in new playlists with the keyboard (using a PC).
He verified that it is not a JAWS issue as he did not have JAWS installed,
and could not perform these functions either. I can still use all these
keyboard commands within playlists created prior to installing the new
iTunes- but even if I duplicate an old playlist and rename it (so I can have
a editable playlist) the newly duplicated playlist is non-editable-
apparently because it was duplicated under the new iTunes. The only way I
can add songs to one of these new playlists is by using 'add to playlist' on
the context menu- and the order of songs is unchangeable by this method-
I.E. the order you add the songs is unchangeable after the fact. So,
basically playlists are not very useful.

 

Cher

 

 

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Re: Broken accessibility of iTunes playlists

2015-09-28 Thread Gary Petraccaro
I was told by one accessability tech to talk to my screen reader developer.  
For an Apple Program?

  - Original Message - 
  From: Don & Cher 
  To: viphone@googlegroups.com 
  Sent: Monday, September 28, 2015 12:22 PM
  Subject: Broken accessibility of iTunes playlists


  These are the messages I've sent to Apple re this problem. I hope those of 
you who have noticed issues are also writing :)

   

  From: Don & Cher [mailto:oneagleswin...@bellsouth.net] 
  Sent: Monday, September 28, 2015 12:19 PM
  To: 'accessibil...@apple.com'
  Subject: Broken playlist accessibility in iTunes

   

  These problems refer to keyboard accessibility issues in playlists and were 
created in iTunes 12.2.1 and continue in 12.3:

   

  *Selection:

  Within playlists created with these iTunes versions, selection no longer 
seems to follow the cursor keys- so standard windows keyboard commands for cut 
or copy result in a "nothing selected" error message. It is impossible to 
re-arrange the order of songs created under these versions of iTunes. The only 
playlists which are still functional are those which were created in prior 
versions of iTunes.

   

  *Navigation: 

  Using the arrow keys, after arrowing up or down for 15 or so lines, the 
selection focus is lost. You cannot read the information or proceed further in 
that direction without first arrowing backward one line- which then allows you 
to move forward one more line- thus advancing only one line at a time 
(backwards then forwards) in a see-saw fashion.  The cursor actually does move 
but the focus seems to be lost and the new song information is not read.

  Using the home or end key moves the cursor to the end or beginning of the 
playlist; but JAWS does not read the information on that line. It is necessary 
to arrow away from that song and back before the information can be read.

  Similarly, the page up and page down keys will not read the information for 
the song on which the cursor lands.

   

  *Nuisance artwork:

  With these iTunes versions, artwork appears on each line of the playlist. 
Even copying the songs from an old playlist without artwork into a new one 
created under these versions produces a playlist with the artwork icons. 

   

  *Nuisance iTunes becoming unresponsive:

  Accidental use of the standard windows command Control-Home results in iTunes 
freezing. This command is so commonly used for various purposes by keyboard 
users that this is bothersome.

   

  This is my previous message to you re these issues:

   

  From: Don & Cher [mailto:oneagleswin...@bellsouth.net] 
  Sent: Wednesday, August 12, 2015 8:09 AM
  To: 'accessibil...@apple.com'
  Subject: Keyboard accessibility to playlists broken in iTunes 12.2.1

   

  Since installing iTunes 12.2.1, new playlists are not accessible to persons 
relying on keyboard accessibility to work with them. I phoned Apple 
Accessibility recently to see if the tech could replicate my problem. He 
verified that with the latest iTunes, you cannot use keyboard shortcuts to 
select, copy or move songs in new playlists with the keyboard (using a PC). He 
verified that it is not a JAWS issue as he did not have JAWS installed, and 
could not perform these functions either. I can still use all these keyboard 
commands within playlists created prior to installing the new iTunes- but even 
if I duplicate an old playlist and rename it (so I can have a editable 
playlist) the newly duplicated playlist is non-editable- apparently because it 
was duplicated under the new iTunes. The only way I can add songs to one of 
these new playlists is by using 'add to playlist' on the context menu- and the 
order of songs is unchangeable by this method- I.E. the order you add the songs 
is unchangeable after the fact. So, basically playlists are not very useful.

   

  Cher

   

   


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