Re: From Apple Insider: How to fix the iOS Family Sharing bug without losing your app data

[Robin]

Hey MissMaria,

Did ThisThing  "Happen"  with the YouTube MobileApp on  Your 11PRO?
Just Wonderin
Because  I haven't Experienced  this  on My VZW 11PRO
At 07:07 AM 5/27/2020, you wrote:
this happened to me with YouTube. I had to 
delete and reinstall the app like it said in 
this article. it hasn't happened ever since.


sent from the iPhone 11 Pro


On May 27, 2020, at 9:08 AM, deidre muccio  wrote:

what a nice clean fix this is!


Sent from my iPhone

On May 25, 2020, at 10:29 AM, Richard Turner 
 wrote:



How to fix the iOS Family Sharing bug without 
losing your app data By Malcolm Owen |


A recent bug stemming from the Family Sharing 
feature of iOS and iPadOS is preventing users 
from being able to run apps they already own on their devices.


Here's how to fix it while Apple prepares to patch the issue.

On Friday, a bug surfaced that affected a 
large number of Apple users, primarily those 
who updated their iPhone or iPad to the 
just-released iOS 13.5 and iPadOS 13.5. The 
bug displays a prompt on screen claiming the 
app is "no longer shared" with the user, and 
suggesting they buy it from the App Store to continue using it.


Due to the mention of sharing within the 
message, the bug seems to be related to Family 
Sharing, a function of Apple's account system 
that allows apps and other content to be 
shared between a small number of people. This 
in theory can save a family money, as apps do 
not have to be purchased multiple times.


Despite being primarily used for paid apps, 
the Family Sharing bug seems to also impact 
other apps stored on a device that were 
acquired at no charge. Popular apps including 
YouTube, Facebook, and Discord are also able to be blocked by the bug.


Given the high number of complaints about the 
bug, it is probable that Apple is working on 
some form of patch that fixes it in a future 
operating system update, though that may take 
time. Apple has also seemingly attempted a 
temporary fix in the form of reissued app 
updates , though this will not necessarily 
work for every app affected by the problem, nor for all users.


Fixes for the problem fundamentally involve 
removing the app from the device, then 
reinstalling it. While users could simply 
delete the app manually and reacquire it from 
the App Store, this can lead to lost app data, 
or at the very least needing to reauthenticate with the app itself.


There is a way of accomplishing the same thing 
while preserving the app data, which involves 
offloading apps . Offloading apps will delete 
apps from the device, but preserve any 
user-specific data, including files created by 
the app, so the app will be ready to go from 
the state of when it was last used once it is back on the device.


App offloading can be set to run 
automatically, making it a great way to 
preserve the storage capacity of an iPhone or 
iPad, but the solution here requires going down the manual route.


Manual Offloading Once you know of an app that 
is affected by the bug, head to the Settings 
app, then enter General , then iPhone Storage 
or iPad Storage . Scroll down the page to find 
the app in question, and select it.


On the new screen, which shows the app's size 
and documents and data size, select Offload 
App . A confirmation dialog will appear, 
requiring you to select Offload App once again.


Once selected the app will delete.

Offloading and reinstalling takes a few taps, 
but keeps your data intact unlike normal 
deletion. Stay on the same page, and select 
the new Reinstall App option where Offload App 
was previously located. This will re-download the app to the device.


Further Notes Given the potentially high 
number of apps that may be affected, it is 
advised to conduct this process while on 
Wi-Fi, rather than using cellular data connections.





Richard
"There's a nap for that." - an anonymous cat 
in a window in Portland, Oregon.




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Re: From Apple Insider: How to fix the iOS Family Sharing bug without losing your app data

['Maria Reyes' via VIPhone]

this happened to me with YouTube. I had to delete and reinstall the app like it 
said in this article. it hasn't happened ever since. 

sent from the iPhone 11 Pro

> On May 27, 2020, at 9:08 AM, deidre muccio  wrote:
> 
> what a nice clean fix this is!
> 
> 
> Sent from my iPhone
> 
>>> On May 25, 2020, at 10:29 AM, Richard Turner  
>>> wrote:
>>> 
>> 
>> How to fix the iOS Family Sharing bug without losing your app data By 
>> Malcolm Owen |
>>  
>> A recent bug stemming from the Family Sharing feature of iOS and iPadOS is 
>> preventing users from being able to run apps they already own on their 
>> devices.
>> 
>> Here's how to fix it while Apple prepares to patch the issue.
>> 
>> On Friday, a bug surfaced that affected a large number of Apple users, 
>> primarily those who updated their iPhone or iPad to the just-released iOS 
>> 13.5 and iPadOS 13.5. The bug displays a prompt on screen claiming the app 
>> is "no longer shared" with the user, and suggesting they buy it from the App 
>> Store to continue using it.
>> 
>> Due to the mention of sharing within the message, the bug seems to be 
>> related to Family Sharing, a function of Apple's account system that allows 
>> apps and other content to be shared between a small number of people. This 
>> in theory can save a family money, as apps do not have to be purchased 
>> multiple times.
>> 
>> Despite being primarily used for paid apps, the Family Sharing bug seems to 
>> also impact other apps stored on a device that were acquired at no charge. 
>> Popular apps including YouTube, Facebook, and Discord are also able to be 
>> blocked by the bug.
>> 
>> Given the high number of complaints about the bug, it is probable that Apple 
>> is working on some form of patch that fixes it in a future operating system 
>> update, though that may take time. Apple has also seemingly attempted a 
>> temporary fix in the form of reissued app updates , though this will not 
>> necessarily work for every app affected by the problem, nor for all users.
>> 
>> Fixes for the problem fundamentally involve removing the app from the 
>> device, then reinstalling it. While users could simply delete the app 
>> manually and reacquire it from the App Store, this can lead to lost app 
>> data, or at the very least needing to reauthenticate with the app itself.
>> 
>> There is a way of accomplishing the same thing while preserving the app 
>> data, which involves offloading apps . Offloading apps will delete apps from 
>> the device, but preserve any user-specific data, including files created by 
>> the app, so the app will be ready to go from the state of when it was last 
>> used once it is back on the device.
>> 
>> App offloading can be set to run automatically, making it a great way to 
>> preserve the storage capacity of an iPhone or iPad, but the solution here 
>> requires going down the manual route.
>> 
>> Manual Offloading Once you know of an app that is affected by the bug, head 
>> to the Settings app, then enter General , then iPhone Storage or iPad 
>> Storage . Scroll down the page to find the app in question, and select it.
>> 
>> On the new screen, which shows the app's size and documents and data size, 
>> select Offload App . A confirmation dialog will appear, requiring you to 
>> select Offload App once again.
>> 
>> Once selected the app will delete.
>> 
>> Offloading and reinstalling takes a few taps, but keeps your data intact 
>> unlike normal deletion. Stay on the same page, and select the new Reinstall 
>> App option where Offload App was previously located. This will re-download 
>> the app to the device.
>> 
>> Further Notes Given the potentially high number of apps that may be 
>> affected, it is advised to conduct this process while on Wi-Fi, rather than 
>> using cellular data connections.
>> 
>> 
>>  
>>  
>>  
>> Richard
>> "There's a nap for that." - an anonymous cat in a window in Portland, Oregon.
>>  
>>  
>> -- 
>> The following information is important for all members of the V iPhone list.
>>  
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>>  
>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>>  
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/viphone/MWHPR17MB1152F75C95EA6A2DB720E531B7B30%40MWHPR17MB1152.namprd17.prod.outlook.com.
> 
> -- 
> The following information i

Re: From Apple Insider: How to fix the iOS Family Sharing bug without losing your app data

[deidre muccio]

what a nice clean fix this is!


Sent from my iPhone

> On May 25, 2020, at 10:29 AM, Richard Turner  
> wrote:
> 
> 
> How to fix the iOS Family Sharing bug without losing your app data By Malcolm 
> Owen |
>  
> A recent bug stemming from the Family Sharing feature of iOS and iPadOS is 
> preventing users from being able to run apps they already own on their 
> devices.
> 
> Here's how to fix it while Apple prepares to patch the issue.
> 
> On Friday, a bug surfaced that affected a large number of Apple users, 
> primarily those who updated their iPhone or iPad to the just-released iOS 
> 13.5 and iPadOS 13.5. The bug displays a prompt on screen claiming the app is 
> "no longer shared" with the user, and suggesting they buy it from the App 
> Store to continue using it.
> 
> Due to the mention of sharing within the message, the bug seems to be related 
> to Family Sharing, a function of Apple's account system that allows apps and 
> other content to be shared between a small number of people. This in theory 
> can save a family money, as apps do not have to be purchased multiple times.
> 
> Despite being primarily used for paid apps, the Family Sharing bug seems to 
> also impact other apps stored on a device that were acquired at no charge. 
> Popular apps including YouTube, Facebook, and Discord are also able to be 
> blocked by the bug.
> 
> Given the high number of complaints about the bug, it is probable that Apple 
> is working on some form of patch that fixes it in a future operating system 
> update, though that may take time. Apple has also seemingly attempted a 
> temporary fix in the form of reissued app updates , though this will not 
> necessarily work for every app affected by the problem, nor for all users.
> 
> Fixes for the problem fundamentally involve removing the app from the device, 
> then reinstalling it. While users could simply delete the app manually and 
> reacquire it from the App Store, this can lead to lost app data, or at the 
> very least needing to reauthenticate with the app itself.
> 
> There is a way of accomplishing the same thing while preserving the app data, 
> which involves offloading apps . Offloading apps will delete apps from the 
> device, but preserve any user-specific data, including files created by the 
> app, so the app will be ready to go from the state of when it was last used 
> once it is back on the device.
> 
> App offloading can be set to run automatically, making it a great way to 
> preserve the storage capacity of an iPhone or iPad, but the solution here 
> requires going down the manual route.
> 
> Manual Offloading Once you know of an app that is affected by the bug, head 
> to the Settings app, then enter General , then iPhone Storage or iPad Storage 
> . Scroll down the page to find the app in question, and select it.
> 
> On the new screen, which shows the app's size and documents and data size, 
> select Offload App . A confirmation dialog will appear, requiring you to 
> select Offload App once again.
> 
> Once selected the app will delete.
> 
> Offloading and reinstalling takes a few taps, but keeps your data intact 
> unlike normal deletion. Stay on the same page, and select the new Reinstall 
> App option where Offload App was previously located. This will re-download 
> the app to the device.
> 
> Further Notes Given the potentially high number of apps that may be affected, 
> it is advised to conduct this process while on Wi-Fi, rather than using 
> cellular data connections.
> 
> 
>  
>  
>  
> Richard
> "There's a nap for that." - an anonymous cat in a window in Portland, Oregon.
>  
>  
> -- 
> The following information is important for all members of the V iPhone list.
>  
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>  
> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: 
> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
>  
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/MWHPR17MB1152F75C95EA6A2DB720E531B7B30%40MWHPR17MB1152.namprd17.prod.outlook.com.

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Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk.

From Apple Insider: How to fix the iOS Family Sharing bug without losing your app data

[Richard Turner]

How to fix the iOS Family Sharing bug without losing your app data By Malcolm 
Owen |

A recent bug stemming from the Family Sharing feature of iOS and iPadOS is 
preventing users from being able to run apps they already own on their devices.

Here's how to fix it while Apple prepares to patch the issue.

On Friday, a bug surfaced that affected a large number of Apple users, 
primarily those who updated their iPhone or iPad to the just-released iOS 13.5 
and iPadOS 13.5. The bug displays a prompt on screen claiming the app is "no 
longer shared" with the user, and suggesting they buy it from the App Store to 
continue using it.

Due to the mention of sharing within the message, the bug seems to be related 
to Family Sharing, a function of Apple's account system that allows apps and 
other content to be shared between a small number of people. This in theory can 
save a family money, as apps do not have to be purchased multiple times.

Despite being primarily used for paid apps, the Family Sharing bug seems to 
also impact other apps stored on a device that were acquired at no charge. 
Popular apps including YouTube, Facebook, and Discord are also able to be 
blocked by the bug.

Given the high number of complaints about the bug, it is probable that Apple is 
working on some form of patch that fixes it in a future operating system 
update, though that may take time. Apple has also seemingly attempted a 
temporary fix in the form of reissued app updates , though this will not 
necessarily work for every app affected by the problem, nor for all users.

Fixes for the problem fundamentally involve removing the app from the device, 
then reinstalling it. While users could simply delete the app manually and 
reacquire it from the App Store, this can lead to lost app data, or at the very 
least needing to reauthenticate with the app itself.

There is a way of accomplishing the same thing while preserving the app data, 
which involves offloading apps . Offloading apps will delete apps from the 
device, but preserve any user-specific data, including files created by the 
app, so the app will be ready to go from the state of when it was last used 
once it is back on the device.

App offloading can be set to run automatically, making it a great way to 
preserve the storage capacity of an iPhone or iPad, but the solution here 
requires going down the manual route.

Manual Offloading Once you know of an app that is affected by the bug, head to 
the Settings app, then enter General , then iPhone Storage or iPad Storage . 
Scroll down the page to find the app in question, and select it.

On the new screen, which shows the app's size and documents and data size, 
select Offload App . A confirmation dialog will appear, requiring you to select 
Offload App once again.

Once selected the app will delete.

Offloading and reinstalling takes a few taps, but keeps your data intact unlike 
normal deletion. Stay on the same page, and select the new Reinstall App option 
where Offload App was previously located. This will re-download the app to the 
device.

Further Notes Given the potentially high number of apps that may be affected, 
it is advised to conduct this process while on Wi-Fi, rather than using 
cellular data connections.




Richard
"There's a nap for that." - an anonymous cat in a window in Portland, Oregon.


-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
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To view this discussion on the web visit 
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