RE: Doordash App

2021-04-26 Thread Larry Lumpkin
It's my understanding that the ACB is trying to connect with them on this as 
well.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Jim 
Fettgather
Sent: Monday, April 26, 2021 6:58 PM
To: viphone@googlegroups.com
Subject: RE: Doordash App

I did leave a review in the app store pointing out these horrible focus 
inconsistencies.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
sarai.bucciare...@gmail.com
Sent: Monday, April 26, 2021 5:45 PM
To: viphone@googlegroups.com
Subject: RE: Doordash App

I've tweeted them, b/c DD help usually responds on Twitter to issues. Haven't 
received a response.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Matthew 
Janusauskas
Sent: Monday, April 26, 2021 3:49 PM
To: 'Kliphton Miller' via VIPhone 
Subject: Re: Doordash App


Sounds like several have observed the regression in accessibility. Has anyone 
actually reported the issues to DoorDash to make them aware?


> On Apr 25, 2021, at 2:41 PM, Terri Stimmel  
> wrote:
> 
> Hello again everyone,
> 
> 
> This is for you all that might use the Doordash App.
> 
> 
> Have you all noticed that for a while now, the App doesn't seem as accessible?
> 
> Not that it was ever 100 percent accessible. But I feel it used to be much 
> better. I can't seem to scroll through the list of restaurants anymore. It 
> seems as though the App keeps refreshing or something. It is very annoying! 
> We use this App sometimes several times a month. So it makes it a problem 
> when I struggle to use it.
> 
> 
> I have also noticed that I struggle to add items to the cart, when I am 
> trying to work with previous orders we have placed.
> 
> However, I have gotten this to work a few times.
> 
> 
> What has been your experiences with the App lately?
> 
> And are there possible work arounds I am not aware of.
> 
> I do use the search feature, when I know exactly what restaurant we want to 
> order from.
> 
> 
> Thank you,
> 
> 
> Terri
> 
> -- 
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RE: Doordash App

2021-04-26 Thread Jim Fettgather
I did leave a review in the app store pointing out these horrible focus 
inconsistencies.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
sarai.bucciare...@gmail.com
Sent: Monday, April 26, 2021 5:45 PM
To: viphone@googlegroups.com
Subject: RE: Doordash App

I've tweeted them, b/c DD help usually responds on Twitter to issues. Haven't 
received a response.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Matthew 
Janusauskas
Sent: Monday, April 26, 2021 3:49 PM
To: 'Kliphton Miller' via VIPhone 
Subject: Re: Doordash App


Sounds like several have observed the regression in accessibility. Has anyone 
actually reported the issues to DoorDash to make them aware?


> On Apr 25, 2021, at 2:41 PM, Terri Stimmel  
> wrote:
> 
> Hello again everyone,
> 
> 
> This is for you all that might use the Doordash App.
> 
> 
> Have you all noticed that for a while now, the App doesn't seem as accessible?
> 
> Not that it was ever 100 percent accessible. But I feel it used to be much 
> better. I can't seem to scroll through the list of restaurants anymore. It 
> seems as though the App keeps refreshing or something. It is very annoying! 
> We use this App sometimes several times a month. So it makes it a problem 
> when I struggle to use it.
> 
> 
> I have also noticed that I struggle to add items to the cart, when I am 
> trying to work with previous orders we have placed.
> 
> However, I have gotten this to work a few times.
> 
> 
> What has been your experiences with the App lately?
> 
> And are there possible work arounds I am not aware of.
> 
> I do use the search feature, when I know exactly what restaurant we want to 
> order from.
> 
> 
> Thank you,
> 
> 
> Terri
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
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> caraqu...@caraquinn.com
> 
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RE: Doordash App

2021-04-26 Thread sarai.bucciarelli
I've tweeted them, b/c DD help usually responds on Twitter to issues. Haven't 
received a response.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Matthew 
Janusauskas
Sent: Monday, April 26, 2021 3:49 PM
To: 'Kliphton Miller' via VIPhone 
Subject: Re: Doordash App


Sounds like several have observed the regression in accessibility. Has anyone 
actually reported the issues to DoorDash to make them aware?


> On Apr 25, 2021, at 2:41 PM, Terri Stimmel  
> wrote:
> 
> Hello again everyone,
> 
> 
> This is for you all that might use the Doordash App.
> 
> 
> Have you all noticed that for a while now, the App doesn't seem as accessible?
> 
> Not that it was ever 100 percent accessible. But I feel it used to be much 
> better. I can't seem to scroll through the list of restaurants anymore. It 
> seems as though the App keeps refreshing or something. It is very annoying! 
> We use this App sometimes several times a month. So it makes it a problem 
> when I struggle to use it.
> 
> 
> I have also noticed that I struggle to add items to the cart, when I am 
> trying to work with previous orders we have placed.
> 
> However, I have gotten this to work a few times.
> 
> 
> What has been your experiences with the App lately?
> 
> And are there possible work arounds I am not aware of.
> 
> I do use the search feature, when I know exactly what restaurant we want to 
> order from.
> 
> 
> Thank you,
> 
> 
> Terri
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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RE: Doordash App

2021-04-26 Thread Dennis Long
Everyone needs to.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Matthew 
Janusauskas
Sent: Monday, April 26, 2021 4:49 PM
To: 'Kliphton Miller' via VIPhone 
Subject: Re: Doordash App


Sounds like several have observed the regression in accessibility. Has anyone 
actually reported the issues to DoorDash to make them aware?


> On Apr 25, 2021, at 2:41 PM, Terri Stimmel  
> wrote:
> 
> Hello again everyone,
> 
> 
> This is for you all that might use the Doordash App.
> 
> 
> Have you all noticed that for a while now, the App doesn't seem as accessible?
> 
> Not that it was ever 100 percent accessible. But I feel it used to be much 
> better. I can't seem to scroll through the list of restaurants anymore. It 
> seems as though the App keeps refreshing or something. It is very annoying! 
> We use this App sometimes several times a month. So it makes it a problem 
> when I struggle to use it.
> 
> 
> I have also noticed that I struggle to add items to the cart, when I am 
> trying to work with previous orders we have placed.
> 
> However, I have gotten this to work a few times.
> 
> 
> What has been your experiences with the App lately?
> 
> And are there possible work arounds I am not aware of.
> 
> I do use the search feature, when I know exactly what restaurant we want to 
> order from.
> 
> 
> Thank you,
> 
> 
> Terri
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
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RE: Doordash App

2021-04-26 Thread csnodgrass2
I have noticed the app continually refreshing, which is extremely annoying, but 
I, too, usually know what I want and can just search with no problem.  I have, 
however, noticed that when I add the first item to the cart, it will dshow as 
two of those items with the price reflecting two, but when I open the item to 
adjust the quantity, it will still only show one item, so I have to remove it 
and add it again to my cart, and it's added correctly then.  It's definitely 
annoying and takes a little more patience than I sometimes have.  LOL

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Matthew 
Janusauskas
Sent: Monday, April 26, 2021 4:49 PM
To: 'Kliphton Miller' via VIPhone 
Subject: Re: Doordash App


Sounds like several have observed the regression in accessibility. Has anyone 
actually reported the issues to DoorDash to make them aware?


> On Apr 25, 2021, at 2:41 PM, Terri Stimmel  
> wrote:
> 
> Hello again everyone,
> 
> 
> This is for you all that might use the Doordash App.
> 
> 
> Have you all noticed that for a while now, the App doesn't seem as accessible?
> 
> Not that it was ever 100 percent accessible. But I feel it used to be much 
> better. I can't seem to scroll through the list of restaurants anymore. It 
> seems as though the App keeps refreshing or something. It is very annoying! 
> We use this App sometimes several times a month. So it makes it a problem 
> when I struggle to use it.
> 
> 
> I have also noticed that I struggle to add items to the cart, when I am 
> trying to work with previous orders we have placed.
> 
> However, I have gotten this to work a few times.
> 
> 
> What has been your experiences with the App lately?
> 
> And are there possible work arounds I am not aware of.
> 
> I do use the search feature, when I know exactly what restaurant we want to 
> order from.
> 
> 
> Thank you,
> 
> 
> Terri
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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Re: Doordash App

2021-04-26 Thread Matthew Janusauskas


Sounds like several have observed the regression in accessibility. Has anyone 
actually reported the issues to DoorDash to make them aware?


> On Apr 25, 2021, at 2:41 PM, Terri Stimmel  
> wrote:
> 
> Hello again everyone,
> 
> 
> This is for you all that might use the Doordash App.
> 
> 
> Have you all noticed that for a while now, the App doesn't seem as accessible?
> 
> Not that it was ever 100 percent accessible. But I feel it used to be much 
> better. I can't seem to scroll through the list of restaurants anymore. It 
> seems as though the App keeps refreshing or something. It is very annoying! 
> We use this App sometimes several times a month. So it makes it a problem 
> when I struggle to use it.
> 
> 
> I have also noticed that I struggle to add items to the cart, when I am 
> trying to work with previous orders we have placed.
> 
> However, I have gotten this to work a few times.
> 
> 
> What has been your experiences with the App lately?
> 
> And are there possible work arounds I am not aware of.
> 
> I do use the search feature, when I know exactly what restaurant we want to 
> order from.
> 
> 
> Thank you,
> 
> 
> Terri
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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RE: Doordash App

2021-04-26 Thread sarai.bucciarelli
You also need to disable vo when removing item from cart, or the app will crash.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Wayne 
Merritt
Sent: Monday, April 26, 2021 2:18 PM
To: viphone@googlegroups.com
Subject: Re: Doordash App

Hi. I also use Lisa's strategy of going through the Search tab to view the 
categories of restaurants. I've also noticed that when about to place an order, 
and the ASAP/schedule item appears, that is completely inaccessible for 
VoiceOver. My work around for that may not be convenient for some, but I 
usually turn VoiceOver off and give it to my sighted wife to activate the 
Schedule button. Then I can use it. I found out once that when hitting the 
Update button for what time you want the delivery to be scheduled, it is 
helpful to perform a 1 finger triple tab. I can then place and complete the 
order. I don't use DoorDash that often, but these are significant issues. 
Perhaps I'll drop the developer a note through the app. Another option is to 
give an average or bad review on the App Store. I've had good results with this 
method in the past, but be sure to give a constructive review, say youre using 
VoiceOver and why things aren't working. Don't just say, "Your app sucks!" Or, 
"Your app is not accessible," without telling them why it is not. I did this 
with the Walgreens app, and got a response a few hours later.

Be well,
Wayne Merritt

On 4/26/21, Viola Bentson  wrote:
> I do this too Jen. I don't usually write me too messages but this 
> DoorDash app has gotten very bad!
>
> Viola
>
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> Jenifer Barr
> Sent: Sunday, April 25, 2021 4:14 PM
> To: viphone@googlegroups.com
> Subject: Re: Doordash App
>
> Hi.
> Yes I have noticed this. My work-around? Go into my orders tab. 
> Double-tap on the "view restaurant" button for the order I am looking 
> for. Don't use the feature to quickly add previous items you may have 
> ordered. I usually will swipe up with three fingers to get past that 
> part. Then I can go through the menu to add what I want... whether it was 
> ordered before or not.
>
> I hope this helps.
> Jen
>
> Sent from my iPhone
>
>> On Apr 25, 2021, at 3:41 PM, Terri Stimmel 
>> 
>> wrote:
>>
>> Hello again everyone,
>>
>>
>> This is for you all that might use the Doordash App.
>>
>>
>> Have you all noticed that for a while now, the App doesn't seem as 
>> accessible?
>>
>> Not that it was ever 100 percent accessible. But I feel it used to be 
>> much better. I can't seem to scroll through the list of restaurants 
>> anymore. It seems as though the App keeps refreshing or something. It 
>> is very annoying! We use this App sometimes several times a month. So 
>> it makes it a problem when I struggle to use it.
>>
>>
>> I have also noticed that I struggle to add items to the cart, when I 
>> am trying to work with previous orders we have placed.
>>
>> However, I have gotten this to work a few times.
>>
>>
>> What has been your experiences with the App lately?
>>
>> And are there possible work arounds I am not aware of.
>>
>> I do use the search feature, when I know exactly what restaurant we 
>> want to order from.
>>
>>
>> Thank you,
>>
>>
>> Terri
>>
>> --
>> The following information is important for all members of the V 
>> iPhone list.
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>> the owners or moderators directly rather than posting on the list itself.
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Re: Doordash App

2021-04-26 Thread Wayne Merritt
Hi. I also use Lisa's strategy of going through the Search tab to view
the categories of restaurants. I've also noticed that when about to
place an order, and the ASAP/schedule item appears, that is completely
inaccessible for VoiceOver. My work around for that may not be
convenient for some, but I usually turn VoiceOver off and give it to
my sighted wife to activate the Schedule button. Then I can use it. I
found out once that when hitting the Update button for what time you
want the delivery to be scheduled, it is helpful to perform a 1 finger
triple tab. I can then place and complete the order. I don't use
DoorDash that often, but these are significant issues. Perhaps I'll
drop the developer a note through the app. Another option is to give
an average or bad review on the App Store. I've had good results with
this method in the past, but be sure to give a constructive review,
say youre using VoiceOver and why things aren't working. Don't just
say, "Your app sucks!" Or, "Your app is not accessible," without
telling them why it is not. I did this with the Walgreens app, and got
a response a few hours later.

Be well,
Wayne Merritt

On 4/26/21, Viola Bentson  wrote:
> I do this too Jen. I don't usually write me too messages but this DoorDash
> app has gotten very bad!
>
> Viola
>
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of
> Jenifer Barr
> Sent: Sunday, April 25, 2021 4:14 PM
> To: viphone@googlegroups.com
> Subject: Re: Doordash App
>
> Hi.
> Yes I have noticed this. My work-around? Go into my orders tab. Double-tap
> on the "view restaurant" button for the order I am looking for. Don't use
> the feature to quickly add previous items you may have ordered. I usually
> will swipe up with three fingers to get past that part. Then I can go
> through the menu to add what I want... whether it was ordered before or not.
>
> I hope this helps.
> Jen
>
> Sent from my iPhone
>
>> On Apr 25, 2021, at 3:41 PM, Terri Stimmel 
>> wrote:
>>
>> Hello again everyone,
>>
>>
>> This is for you all that might use the Doordash App.
>>
>>
>> Have you all noticed that for a while now, the App doesn't seem as
>> accessible?
>>
>> Not that it was ever 100 percent accessible. But I feel it used to be much
>> better. I can't seem to scroll through the list of restaurants anymore. It
>> seems as though the App keeps refreshing or something. It is very
>> annoying! We use this App sometimes several times a month. So it makes it
>> a problem when I struggle to use it.
>>
>>
>> I have also noticed that I struggle to add items to the cart, when I am
>> trying to work with previous orders we have placed.
>>
>> However, I have gotten this to work a few times.
>>
>>
>> What has been your experiences with the App lately?
>>
>> And are there possible work arounds I am not aware of.
>>
>> I do use the search feature, when I know exactly what restaurant we want
>> to order from.
>>
>>
>> Thank you,
>>
>>
>> Terri
>>
>> --
>> The following information is important for all members of the V iPhone
>> list.
>>
>> If you have any questions or concerns about the running of this list, or
>> if you feel that a member's post is inappropriate, please contact the
>> owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at
>> caraqu...@caraquinn.com
>>
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- You received this message because you are subscribed to the Google
>> Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit
>> https://groups.google.com/d/msgid/viphone/CH2PR04MB6839F3D0D1B8DC326BBEC345A8439%40CH2PR04MB6839.namprd04.prod.outlook.com.
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this list, or if
> you feel that a member's post is inappropriate, please contact the owners or
> moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
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> caraqu...@caraquinn.com
>
> The archives for this list can be search

RE: Doordash App

2021-04-26 Thread Viola Bentson
I do this too Jen. I don't usually write me too messages but this DoorDash app 
has gotten very bad!

Viola


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Jenifer 
Barr
Sent: Sunday, April 25, 2021 4:14 PM
To: viphone@googlegroups.com
Subject: Re: Doordash App

Hi.
Yes I have noticed this. My work-around? Go into my orders tab. Double-tap on 
the "view restaurant" button for the order I am looking for. Don't use the 
feature to quickly add previous items you may have ordered. I usually will 
swipe up with three fingers to get past that part. Then I can go through the 
menu to add what I want... whether it was ordered before or not. 
I hope this helps. 
Jen

Sent from my iPhone

> On Apr 25, 2021, at 3:41 PM, Terri Stimmel  
> wrote:
> 
> Hello again everyone,
> 
> 
> This is for you all that might use the Doordash App.
> 
> 
> Have you all noticed that for a while now, the App doesn't seem as accessible?
> 
> Not that it was ever 100 percent accessible. But I feel it used to be much 
> better. I can't seem to scroll through the list of restaurants anymore. It 
> seems as though the App keeps refreshing or something. It is very annoying! 
> We use this App sometimes several times a month. So it makes it a problem 
> when I struggle to use it.
> 
> 
> I have also noticed that I struggle to add items to the cart, when I am 
> trying to work with previous orders we have placed.
> 
> However, I have gotten this to work a few times.
> 
> 
> What has been your experiences with the App lately?
> 
> And are there possible work arounds I am not aware of.
> 
> I do use the search feature, when I know exactly what restaurant we want to 
> order from.
> 
> 
> Thank you,
> 
> 
> Terri
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
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Re: Doordash App

2021-04-25 Thread Lisa Belville

Hi, Terri.


Yes, Door Dash hasn't been very user friendly toward Voice over users 
for about a month now.



The one reliable work around for me is to go to the search tab and 
choose a category from the list of categories, which are presented as 
buttons.  This is the only way I can get the app to display a list of 
restaurants without constantly having to do a three finger swipe up and 
down.



This is hardly a satisfactory solution, but it does let you scroll 
through what's available, and it makes it possible to browse a menu and 
place an order.


Lisa Belville
missktlab1...@frontier.com

On 4/25/2021 2:41 PM, Terri Stimmel wrote:

Hello again everyone,


This is for you all that might use the Doordash App.


Have you all noticed that for a while now, the App doesn't seem as 
accessible?


Not that it was ever 100 percent accessible. But I feel it used to be 
much better. I can't seem to scroll through the list of restaurants 
anymore. It seems as though the App keeps refreshing or something. It 
is very annoying! We use this App sometimes several times a month. So 
it makes it a problem when I struggle to use it.



I have also noticed that I struggle to add items to the cart, when I 
am trying to work with previous orders we have placed.


However, I have gotten this to work a few times.


What has been your experiences with the App lately?

And are there possible work arounds I am not aware of.

I do use the search feature, when I know exactly what restaurant we 
want to order from.



Thank you,


Terri



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mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
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Re: Doordash App

2021-04-25 Thread Jenifer Barr
Hi.
Yes I have noticed this. My work-around? Go into my orders tab. Double-tap on 
the "view restaurant" button for the order I am looking for. Don't use the 
feature to quickly add previous items you may have ordered. I usually will 
swipe up with three fingers to get past that part. Then I can go through the 
menu to add what I want... whether it was ordered before or not. 
I hope this helps. 
Jen

Sent from my iPhone

> On Apr 25, 2021, at 3:41 PM, Terri Stimmel  
> wrote:
> 
> Hello again everyone,
> 
> 
> This is for you all that might use the Doordash App.
> 
> 
> Have you all noticed that for a while now, the App doesn't seem as accessible?
> 
> Not that it was ever 100 percent accessible. But I feel it used to be much 
> better. I can't seem to scroll through the list of restaurants anymore. It 
> seems as though the App keeps refreshing or something. It is very annoying! 
> We use this App sometimes several times a month. So it makes it a problem 
> when I struggle to use it.
> 
> 
> I have also noticed that I struggle to add items to the cart, when I am 
> trying to work with previous orders we have placed.
> 
> However, I have gotten this to work a few times.
> 
> 
> What has been your experiences with the App lately?
> 
> And are there possible work arounds I am not aware of.
> 
> I do use the search feature, when I know exactly what restaurant we want to 
> order from.
> 
> 
> Thank you,
> 
> 
> Terri
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- You received this message because you are subscribed to the Google Groups 
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