Re: Moderator's note Re: Note Master on sale for both the iPhone and iPad

2013-05-09 Thread Raul A. Gallegos
Hello Bob. Normally I do send messages privately to the individual who 
needs a personal moderator note for list behavior. However this is one 
of those situations where you are damned if you do and damned if you don't.


I'll explain. If I keep messages private to someone who needs a 
moderator message then I get messages from list members asking me why I 
haven't dealt with the offender. The reason is because it looks like I'm 
not doing anything. Now, if I handle it publicly, then I get a message 
on list, instead of privately I might add, about how I'm attacking a 
list member and that I should have done it privately. Perhaps you should 
have written me privately to follow your own advice? In any case, I 
don't like having to put people on list moderation because it generates 
more work for me and because I think that most everyone here is an adult 
and can conduct themselves accordingly. I could take the extreme 
approach and just revoke posting privileges completely, but I don't 
choose to go that route either.


Moderating a list can be a tough job because you risk alienating people 
when you have to perform your duties. In my business I have to keep good 
relationships because I'm in the access technology training field. It's 
been suggested that I should not moderate a list whose topic covers what 
I teach clients because of a conflict of interest, but I don't see it 
that way. I see this list as an overall positive forum with a lot of 
good information and good networking for iOS and iThingy users. I love 
the iPhone and iOS and want to be a part of a community such as this 
list. Since I have list moderating experience and since a moderator was 
needed when Cara needed help, I volunteered, and here I am. If you have 
a problem with how the list is handled, please write me or Cara Quinn 
off list and we will do our best to explain why something was done, or 
to fix the problem.


Earlier this week I had to write a message to someone who I consider a 
friend to tell him about some list conduct problems. I didn't like doing 
that, but it's something I had to do for the good of the list in 
general. I could have avoided that and simply moderated his postings, 
but I chose to talk to him about it instead. As far as I know things 
have worked out just fine. However no one knows about that because I 
didn't post about it.


So, why did I write to Bryan publicly? In case you are wondering, it 
wasn't to attack him or make an example of him. It was because I want 
the list to know that this isn't the kind of behavior we the list owner 
and moderator tolerate. This kind of thing has been happening a lot more 
of late as you pointed out, and if I keep all of this private, then it 
looks like I'm not doing anything about it.

So, again, I'm back at square 1.

Thanks for reading this, and now, let's truly close this topic. If 
anyone else has any issues with this, write me or Cara privately. If 
anyone doesn't agree with a list decision I've made, write Cara directly 
and let her know.


Thank you all.

--
Raul A. Gallegos
Twitter and Facebook user ID: rau47

On 5/9/2013 8:27 AM, Robert Fenton wrote:

Hello everybody:

I don't usually respond to notes such as this but I am noticing a very 
disturbing trend on this list when discussions get heated and the moderators 
have to step in. While I generally support the moderators in breaking up the 
disputes, some of the tactics being used for doing so only serve to demonstrate 
or emulate the behaviors that were problematic in the first place. The note 
below is a good example of this problem. In attempting to raise concerns about 
behavior that needed to be dealt with where one list member was attacking 
others, the moderator used this forum to in turn attack the offender.

Rather than proceeding this way, could the moderators consider sending a 
message like the one below solely to the perceived offender while, at the same 
time, notifying the rest of the specific infraction, the behavioral standard 
that is expected and that the matter has been raised directly with the person 
who breached the behavioral standard? That way, other list members can pattern 
good behaviors rather than problematic ones in circumstances like this.

Thanks for listening. Bob Fenton

Sent from my iPhone

On 2013-05-08, at 9:16 PM, Raul A. Gallegos r...@raulgallegos.com wrote:


Hello Bryan and everyone else. Let's close this thread now. I've already stated 
that I don't think Eileen's original message was done wrong, and so keeping 
this discussion going is not really doing anything other than taking up time 
and inbox space.

Bryan, someone has already given you the app description which you could have 
gotten on your own with the link provided in the original email. So, at least 
you have that in case you don't have the skills to follow the link yourself to 
get the information. In the future, you might try posting a message which 
doesn't come off rude, like what you said to 

RE: Moderator's note Re: Note Master on sale for both the iPhone and iPad

2013-05-09 Thread Ron Pelletier
Raul,

Just to let you know, you are doing a fantastic job at moderating this list.
When you have a family with 2 or 3 kids, there is always one who is not
happy with something like meals or the size of his/her room or having to go
to bed too early so, imagine a family of 1500 kids and you've got your
answer as to exactly why you will never make everyone happy.  Keep up the
good work because most of us appreciate the bang-up job you are doing.  And,
in case you still are wondering, I don't think at all that you are in a
conflict of interest.  On the contrary you know what you are talking about.
Act like a duck, let the water flow over your feathers and keep your head up
high.

Ron  Danvers
 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Raul A. Gallegos
Sent: Thursday, May 09, 2013 7:24 PM
To: viphone@googlegroups.com
Subject: Re: Moderator's note Re: Note Master on sale for both the iPhone
and iPad

Hello Bob. Normally I do send messages privately to the individual who needs
a personal moderator note for list behavior. However this is one of those
situations where you are damned if you do and damned if you don't.

I'll explain. If I keep messages private to someone who needs a moderator
message then I get messages from list members asking me why I haven't dealt
with the offender. The reason is because it looks like I'm not doing
anything. Now, if I handle it publicly, then I get a message on list,
instead of privately I might add, about how I'm attacking a list member and
that I should have done it privately. Perhaps you should have written me
privately to follow your own advice? In any case, I don't like having to put
people on list moderation because it generates more work for me and because
I think that most everyone here is an adult and can conduct themselves
accordingly. I could take the extreme approach and just revoke posting
privileges completely, but I don't choose to go that route either.

Moderating a list can be a tough job because you risk alienating people when
you have to perform your duties. In my business I have to keep good
relationships because I'm in the access technology training field. It's been
suggested that I should not moderate a list whose topic covers what I teach
clients because of a conflict of interest, but I don't see it that way. I
see this list as an overall positive forum with a lot of good information
and good networking for iOS and iThingy users. I love the iPhone and iOS and
want to be a part of a community such as this list. Since I have list
moderating experience and since a moderator was needed when Cara needed
help, I volunteered, and here I am. If you have a problem with how the list
is handled, please write me or Cara Quinn off list and we will do our best
to explain why something was done, or to fix the problem.

Earlier this week I had to write a message to someone who I consider a
friend to tell him about some list conduct problems. I didn't like doing
that, but it's something I had to do for the good of the list in general. I
could have avoided that and simply moderated his postings, but I chose to
talk to him about it instead. As far as I know things have worked out just
fine. However no one knows about that because I didn't post about it.

So, why did I write to Bryan publicly? In case you are wondering, it wasn't
to attack him or make an example of him. It was because I want the list to
know that this isn't the kind of behavior we the list owner and moderator
tolerate. This kind of thing has been happening a lot more of late as you
pointed out, and if I keep all of this private, then it looks like I'm not
doing anything about it.
So, again, I'm back at square 1.

Thanks for reading this, and now, let's truly close this topic. If anyone
else has any issues with this, write me or Cara privately. If anyone doesn't
agree with a list decision I've made, write Cara directly and let her know.

Thank you all.

--
Raul A. Gallegos
Twitter and Facebook user ID: rau47

On 5/9/2013 8:27 AM, Robert Fenton wrote:
 Hello everybody:

 I don't usually respond to notes such as this but I am noticing a very
disturbing trend on this list when discussions get heated and the moderators
have to step in. While I generally support the moderators in breaking up the
disputes, some of the tactics being used for doing so only serve to
demonstrate or emulate the behaviors that were problematic in the first
place. The note below is a good example of this problem. In attempting to
raise concerns about behavior that needed to be dealt with where one list
member was attacking others, the moderator used this forum to in turn attack
the offender.

 Rather than proceeding this way, could the moderators consider sending a
message like the one below solely to the perceived offender while, at the
same time, notifying the rest of the specific infraction, the behavioral
standard that is expected and that the matter has been raised 

Re: Moderator's note Re: Note Master on sale for both the iPhone and iPad

2013-05-09 Thread Arianna
Sorry, Raul. I replied to Lauren's message before I realized that you'd closed 
the topic. :)


Thanks,
Ari

On May 8, 2013, at 8:16 PM, Raul A. Gallegos r...@raulgallegos.com wrote:

 Hello Bryan and everyone else. Let's close this thread now. I've already 
 stated that I don't think Eileen's original message was done wrong, and so 
 keeping this discussion going is not really doing anything other than taking 
 up time and inbox space.
 
 Bryan, someone has already given you the app description which you could have 
 gotten on your own with the link provided in the original email. So, at least 
 you have that in case you don't have the skills to follow the link yourself 
 to get the information. In the future, you might try posting a message which 
 doesn't come off rude, like what you said to Christopher and to Rick. If you 
 don't have the skills necessary to follow a link yourself, please say so. If 
 you just don't have the time, which is what I think you actually said, then 
 simply erase the message and move on and only read messages from list members 
 who copy and paste the app description page into their emails.
 
 Upon reading the thread, you specifically said to Christopher:
 
 hi, no, as i don't have time to play with a phone all day and read what 100s 
 of apps can do.
 
 That tells me that you have the skills but choose to not invest the time. 
 Then later to Rick you said:
 
 that's the attitude i expected when ignorant perceived power users don't 
 give a squat about others just getting started with their phone!
 
 So, that right there could be taken as you don't have the skills necessary to 
 look up app information on your own. maybe Rick intimidated you by his honest 
 approach. I don't know, so I can't assume. What I do know is that you seem to 
 be the only one having issues with this. And if you are not, then others who 
 do are not voicing it out loud on the list and wasting everyone's time.
 
 Thanks, and I hope you had the time to at least read this message.
 
 --
 Raul A. Gallegos
 Soft kitty, Warm kitty, Little ball of fur. Happy kitty, Sleepy kitty, Purr, 
 purr, purr. - Sheldon Cooper
 Twitter and Facebook user ID: rau47
 
 On 5/8/2013 8:19 PM, Bryan Schulz wrote:
 hi,
 
 i didn't initially read more because i was just wanting to know why it
 was better than the similar feature already loaded.
 think away
 Bryan Schulz
 
 
 - Original Message - From: Lynda Ingraham
 lynda.ingra...@gmail.com
 To: viphone@googlegroups.com
 Sent: Wednesday, May 08, 2013 7:25 PM
 Subject: RE: Note Master on sale for both the iPhone and iPad
 
 
 Hi Brian,
 
 I think you are being very rude and disrespectful to the list in
 general and
 to the individuals who posted the information about Note Master
 specifically. I have been a member of this list for approximately four
 years.  My experience has been excellent.  On more than one occasion
 when I
 have had a problem that I just couldn't figure out, people have
 offered to
 contact me off list to help.  I think if you had expressed your desire to
 have someone provide you more information in a polite manner, you
 would have
 received many more individuals offering assistance.  Basically, you
 told us,
 your time is valuable and that you don't have time to look up information
 you are interested in having and that we are all a bunch of power
 users that
 don't give a squat about helping new people.  Please be honest and ask
 yourself how interested you would be to respond to a message with this
 attitude and tone?
 
 An excellent resource for reading about apps that are voice over
 accessible
 is applevis.com.
 
 Regards,
 
 Lynda   -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
 Behalf
 Of Bryan Schulz
 Sent: Wednesday, May 08, 2013 7:16 PM
 To: viphone@googlegroups.com
 Subject: Re: Note Master on sale for both the iPhone and iPad
 
 that's the attitude i expected when ignorant perceived power users don't
 give a squat about others just getting started with their phone!
 Bryan Schulz
 
 
 - Original Message - From: Rick Alfaro rick.alf...@gmail.com
 To: viphone@googlegroups.com
 Sent: Wednesday, May 08, 2013 5:30 PM
 Subject: Re: Note Master on sale for both the iPhone and iPad
 
 
 totally agree here.  the link was included which was enough info.  Don't
 pay any attention to those that talk about courtesy and seem to have
 none themselves and want others to do the work for them.  I appreciated
 the info and link as well.
 
 Best,
 
 Rick alfaro
 
 On 5/8/2013 1:52 PM, John Diakogeorgiou wrote:
 Eilleen:
 Thanks for the info. I had the lite version and updated. I especially
 appreciate that you provided the link so that people could look for
 themselves at the features of the app rather than having to rely on
 others to do it for them.
 
 On 5/8/13, Cris Ali filasti...@hotmail.com wrote:
 Nice description.  I downloaded the note master light.  How
 different it
 is
 
 from the paid 

Re: Moderator's note Re: Note Master on sale for both the iPhone and iPad

2013-05-09 Thread Robert Fenton
Hello everybody: 

I don't usually respond to notes such as this but I am noticing a very 
disturbing trend on this list when discussions get heated and the moderators 
have to step in. While I generally support the moderators in breaking up the 
disputes, some of the tactics being used for doing so only serve to demonstrate 
or emulate the behaviors that were problematic in the first place. The note 
below is a good example of this problem. In attempting to raise concerns about 
behavior that needed to be dealt with where one list member was attacking 
others, the moderator used this forum to in turn attack the offender. 

Rather than proceeding this way, could the moderators consider sending a 
message like the one below solely to the perceived offender while, at the same 
time, notifying the rest of the specific infraction, the behavioral standard 
that is expected and that the matter has been raised directly with the person 
who breached the behavioral standard? That way, other list members can pattern 
good behaviors rather than problematic ones in circumstances like this. 

Thanks for listening. Bob Fenton

Sent from my iPhone

On 2013-05-08, at 9:16 PM, Raul A. Gallegos r...@raulgallegos.com wrote:

 Hello Bryan and everyone else. Let's close this thread now. I've already 
 stated that I don't think Eileen's original message was done wrong, and so 
 keeping this discussion going is not really doing anything other than taking 
 up time and inbox space.
 
 Bryan, someone has already given you the app description which you could have 
 gotten on your own with the link provided in the original email. So, at least 
 you have that in case you don't have the skills to follow the link yourself 
 to get the information. In the future, you might try posting a message which 
 doesn't come off rude, like what you said to Christopher and to Rick. If you 
 don't have the skills necessary to follow a link yourself, please say so. If 
 you just don't have the time, which is what I think you actually said, then 
 simply erase the message and move on and only read messages from list members 
 who copy and paste the app description page into their emails.
 
 Upon reading the thread, you specifically said to Christopher:
 
 hi, no, as i don't have time to play with a phone all day and read what 100s 
 of apps can do.
 
 That tells me that you have the skills but choose to not invest the time. 
 Then later to Rick you said:
 
 that's the attitude i expected when ignorant perceived power users don't 
 give a squat about others just getting started with their phone!
 
 So, that right there could be taken as you don't have the skills necessary to 
 look up app information on your own. maybe Rick intimidated you by his honest 
 approach. I don't know, so I can't assume. What I do know is that you seem to 
 be the only one having issues with this. And if you are not, then others who 
 do are not voicing it out loud on the list and wasting everyone's time.
 
 Thanks, and I hope you had the time to at least read this message.
 
 --
 Raul A. Gallegos
 Soft kitty, Warm kitty, Little ball of fur. Happy kitty, Sleepy kitty, Purr, 
 purr, purr. - Sheldon Cooper
 Twitter and Facebook user ID: rau47
 
 On 5/8/2013 8:19 PM, Bryan Schulz wrote:
 hi,
 
 i didn't initially read more because i was just wanting to know why it
 was better than the similar feature already loaded.
 think away
 Bryan Schulz
 
 
 - Original Message - From: Lynda Ingraham
 lynda.ingra...@gmail.com
 To: viphone@googlegroups.com
 Sent: Wednesday, May 08, 2013 7:25 PM
 Subject: RE: Note Master on sale for both the iPhone and iPad
 
 
 Hi Brian,
 
 I think you are being very rude and disrespectful to the list in
 general and
 to the individuals who posted the information about Note Master
 specifically. I have been a member of this list for approximately four
 years.  My experience has been excellent.  On more than one occasion
 when I
 have had a problem that I just couldn't figure out, people have
 offered to
 contact me off list to help.  I think if you had expressed your desire to
 have someone provide you more information in a polite manner, you
 would have
 received many more individuals offering assistance.  Basically, you
 told us,
 your time is valuable and that you don't have time to look up information
 you are interested in having and that we are all a bunch of power
 users that
 don't give a squat about helping new people.  Please be honest and ask
 yourself how interested you would be to respond to a message with this
 attitude and tone?
 
 An excellent resource for reading about apps that are voice over
 accessible
 is applevis.com.
 
 Regards,
 
 Lynda   -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
 Behalf
 Of Bryan Schulz
 Sent: Wednesday, May 08, 2013 7:16 PM
 To: viphone@googlegroups.com
 Subject: Re: Note Master on sale for both the iPhone and iPad
 
 that's the attitude i expected when