Re: Problem With Bank Of America

2018-10-10 Thread David Redman 
I found a work around four this problem today. If you go into the alerts just 
after you login you will be able to find one of your recent transactions. It 
doesn’t give you the full description but if you double tap on that you should 
be able to get your list of recent transactions. This work for me this morning. 
The alert screen does have some issues as well so you’ll have to swipe right 
and left till you find one of the transactions.

Sent from my iPhone

> On Oct 9, 2018, at 9:55 AM, Lynn White  wrote:
> 
> Nothing works. You can't even log out even when you are asked are you sure 
> you want to log out. Erica does not work with the microphone.
> This whole thing was poorly designed. First of all, what made them think that 
> people necessarily wanted a voice like Erica? I could see this working for 
> someone who can't use their hands. But this is not how this has been marketed.
> What if you want to bank while you are in public? Now the world gets to hear 
> what it is you are trying to do even if you have screen curtain turned on.
> The only way I can comfortably bank is by phone. 
> 
> Sent from my iPhone
> 
>> On Oct 9, 2018, at 8:16 AM, Laury, Shawnese (LARA)  
>> wrote:
>> 
>> The issue with the app is that once you double tap onto the account to see 
>> all of the transactions you are unable to. Yes the tabs are still at the 
>> bottom and by default the first tab is highlighted but you can't go through 
>> any transactions. 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of Judy 
>> Holloway
>> Sent: Monday, October 8, 2018 3:57 PM
>> To: viphone@googlegroups.com
>> Subject: RE: Problem With Bank Of America
>> 
>> I used the Bank of America app the other day. I just flicked right until I 
>> got past the voice assistant stuff, and I was able to get to my account 
>> normally. Also, the tabs at the bottom of the page still work.
>> 
>> Thanks.
>> 
>> Judy
>> 
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Laury, Shawnese (LARA)
>> Sent: Monday, October 08, 2018 12:54 PM
>> To: viphone@googlegroups.com
>> Subject: RE: Problem With Bank Of America
>> 
>> Yes, I too have encountered this and it is just simply a mess. We all should 
>> contact them about it.
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of Lynn 
>> White
>> Sent: Monday, October 8, 2018 11:37 AM
>> To: IPhone List 
>> Subject: Problem With Bank Of America
>> 
>> 
>> 
>> Sent from my iPhoneThe other day, the Bank Of America introduced this thing 
>> called Ask Erica.  Ever since then, when using Voiceover to go into your 
>> account, it just circles around and will not allow you to look at the 
>> account activities.  All that a Voiceover user can know is what the balance 
>> is in all accounts.
>> 
>> Has anyone else encountered this?  Also, I can’t find a place to contact the 
>> developers about this issue.  Thanks for any suggestions.
>> 
>> -- 
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Re: Problem With Bank Of America

2018-10-09 Thread Lynn White 
Nothing works. You can't even log out even when you are asked are you sure you 
want to log out. Erica does not work with the microphone.
This whole thing was poorly designed. First of all, what made them think that 
people necessarily wanted a voice like Erica? I could see this working for 
someone who can't use their hands. But this is not how this has been marketed.
What if you want to bank while you are in public? Now the world gets to hear 
what it is you are trying to do even if you have screen curtain turned on.
The only way I can comfortably bank is by phone. 

Sent from my iPhone

> On Oct 9, 2018, at 8:16 AM, Laury, Shawnese (LARA)  
> wrote:
> 
> The issue with the app is that once you double tap onto the account to see 
> all of the transactions you are unable to. Yes the tabs are still at the 
> bottom and by default the first tab is highlighted but you can't go through 
> any transactions. 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Judy 
> Holloway
> Sent: Monday, October 8, 2018 3:57 PM
> To: viphone@googlegroups.com
> Subject: RE: Problem With Bank Of America
> 
> I used the Bank of America app the other day. I just flicked right until I 
> got past the voice assistant stuff, and I was able to get to my account 
> normally. Also, the tabs at the bottom of the page still work.
> 
> Thanks.
> 
> Judy
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Laury, Shawnese (LARA)
> Sent: Monday, October 08, 2018 12:54 PM
> To: viphone@googlegroups.com
> Subject: RE: Problem With Bank Of America
> 
> Yes, I too have encountered this and it is just simply a mess. We all should 
> contact them about it.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Lynn 
> White
> Sent: Monday, October 8, 2018 11:37 AM
> To: IPhone List 
> Subject: Problem With Bank Of America
> 
> 
> 
> Sent from my iPhoneThe other day, the Bank Of America introduced this thing 
> called Ask Erica.  Ever since then, when using Voiceover to go into your 
> account, it just circles around and will not allow you to look at the account 
> activities.  All that a Voiceover user can know is what the balance is in all 
> accounts.
> 
> Has anyone else encountered this?  Also, I can’t find a place to contact the 
> developers about this issue.  Thanks for any suggestions.
> 
> -- 
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> 
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RE: Problem With Bank Of America

2018-10-09 Thread Laury, Shawnese (LARA) 
The issue with the app is that once you double tap onto the account to see all 
of the transactions you are unable to. Yes the tabs are still at the bottom and 
by default the first tab is highlighted but you can't go through any 
transactions. 

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Judy 
Holloway
Sent: Monday, October 8, 2018 3:57 PM
To: viphone@googlegroups.com
Subject: RE: Problem With Bank Of America

I used the Bank of America app the other day. I just flicked right until I got 
past the voice assistant stuff, and I was able to get to my account normally. 
Also, the tabs at the bottom of the page still work.

Thanks.

Judy



-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Laury, Shawnese (LARA)
Sent: Monday, October 08, 2018 12:54 PM
To: viphone@googlegroups.com
Subject: RE: Problem With Bank Of America

Yes, I too have encountered this and it is just simply a mess. We all should 
contact them about it.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Lynn 
White
Sent: Monday, October 8, 2018 11:37 AM
To: IPhone List 
Subject: Problem With Bank Of America



Sent from my iPhoneThe other day, the Bank Of America introduced this thing 
called Ask Erica.  Ever since then, when using Voiceover to go into your 
account, it just circles around and will not allow you to look at the account 
activities.  All that a Voiceover user can know is what the balance is in all 
accounts.

Has anyone else encountered this?  Also, I can’t find a place to contact the 
developers about this issue.  Thanks for any suggestions.

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Re: Problem With Bank Of America

2018-10-08 Thread Les Kriegler 
Hi Richard,

Thanks for identifying issue. I wasn’t certain what was going on. I have an 
updated, and will Matt based on all the problems that have been reported. 
Thanks everybody for reporting these issues.

Sent from my iPhone

> On Oct 8, 2018, at 8:59 PM, Richard Turner  
> wrote:
> 
> 
> The issue is if you double tap on an account and expect to get the list of 
> transactions. That is when it goes south.
> At least for most people with the update from Saturday.
> Richard
> 
> 
> 
> xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. 
> Utah Phillips
> 
> 
> 礪
> 
> On Oct 8, 2018, at 12:57 PM, Judy Holloway  wrote:
> 
>> I used the Bank of America app the other day. I just flicked right until I 
>> got past the voice assistant stuff, and I was able to get to my account 
>> normally. Also, the tabs at the bottom of the page still work.
>> 
>> Thanks.
>> 
>> Judy
>> 
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Laury, Shawnese (LARA)
>> Sent: Monday, October 08, 2018 12:54 PM
>> To: viphone@googlegroups.com
>> Subject: RE: Problem With Bank Of America
>> 
>> Yes, I too have encountered this and it is just simply a mess. We all should 
>> contact them about it.
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of Lynn 
>> White
>> Sent: Monday, October 8, 2018 11:37 AM
>> To: IPhone List 
>> Subject: Problem With Bank Of America
>> 
>> 
>> 
>> Sent from my iPhoneThe other day, the Bank Of America introduced this thing 
>> called Ask Erica.  Ever since then, when using Voiceover to go into your 
>> account, it just circles around and will not allow you to look at the 
>> account activities.  All that a Voiceover user can know is what the balance 
>> is in all accounts.
>> 
>> Has anyone else encountered this?  Also, I can’t find a place to contact the 
>> developers about this issue.  Thanks for any suggestions.
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
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Re: Problem With Bank Of America

2018-10-08 Thread Richard Turner 

The issue is if you double tap on an account and expect to get the list of 
transactions. That is when it goes south.
At least for most people with the update from Saturday.
Richard




xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. Utah 
Phillips



礪

On Oct 8, 2018, at 12:57 PM, Judy Holloway 
mailto:judy...@gmail.com>> wrote:

I used the Bank of America app the other day. I just flicked right until I got 
past the voice assistant stuff, and I was able to get to my account normally. 
Also, the tabs at the bottom of the page still work.

Thanks.

Judy



-Original Message-
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Laury, Shawnese (LARA)
Sent: Monday, October 08, 2018 12:54 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: RE: Problem With Bank Of America

Yes, I too have encountered this and it is just simply a mess. We all should 
contact them about it.


-Original Message-
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
mailto:viphone@googlegroups.com>> On Behalf Of Lynn 
White
Sent: Monday, October 8, 2018 11:37 AM
To: IPhone List mailto:viphone@googlegroups.com>>
Subject: Problem With Bank Of America



Sent from my iPhoneThe other day, the Bank Of America introduced this thing 
called Ask Erica.  Ever since then, when using Voiceover to go into your 
account, it just circles around and will not allow you to look at the account 
activities.  All that a Voiceover user can know is what the balance is in all 
accounts.

Has anyone else encountered this?  Also, I can’t find a place to contact the 
developers about this issue.  Thanks for any suggestions.

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RE: Problem With Bank Of America

2018-10-08 Thread Judy Holloway 
I used the Bank of America app the other day. I just flicked right until I got 
past the voice assistant stuff, and I was able to get to my account normally. 
Also, the tabs at the bottom of the page still work.

Thanks.

Judy



-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Laury, Shawnese (LARA)
Sent: Monday, October 08, 2018 12:54 PM
To: viphone@googlegroups.com
Subject: RE: Problem With Bank Of America

Yes, I too have encountered this and it is just simply a mess. We all should 
contact them about it.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Lynn 
White
Sent: Monday, October 8, 2018 11:37 AM
To: IPhone List 
Subject: Problem With Bank Of America



Sent from my iPhoneThe other day, the Bank Of America introduced this thing 
called Ask Erica.  Ever since then, when using Voiceover to go into your 
account, it just circles around and will not allow you to look at the account 
activities.  All that a Voiceover user can know is what the balance is in all 
accounts.

Has anyone else encountered this?  Also, I can’t find a place to contact the 
developers about this issue.  Thanks for any suggestions.

-- 
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RE: Problem With Bank Of America

2018-10-08 Thread Laury, Shawnese (LARA) 
Yes, I too have encountered this and it is just simply a mess. We all should 
contact them about it.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Lynn 
White
Sent: Monday, October 8, 2018 11:37 AM
To: IPhone List 
Subject: Problem With Bank Of America



Sent from my iPhoneThe other day, the Bank Of America introduced this thing 
called Ask Erica.  Ever since then, when using Voiceover to go into your 
account, it just circles around and will not allow you to look at the account 
activities.  All that a Voiceover user can know is what the balance is in all 
accounts.

Has anyone else encountered this?  Also, I can’t find a place to contact the 
developers about this issue.  Thanks for any suggestions.

-- 
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Re: Problem With Bank Of America

2018-10-08 Thread Dan Rathburn 

The app was updated 3 days ago. Running version 7.9. the update was 201.9 megs.

Dan



The nice thing about science is that it's true whether you believe in it or not.


From: Richard Turner 
Sent: Monday, October 08, 2018 1:43 PM
To: viphone@googlegroups.com 
Subject: Re: Problem With Bank Of America




I had never turned it on either. 
until today when trying to disable it.
Did you not update the app over the last 3 days?
Otherwise, you are one very lucky person.
Richard






xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. Utah 
Phillips







礪


On Oct 8, 2018, at 10:29 AM, Dan Rathburn  wrote:


  I think the difference is that I never turned Erica on in thefirst place. 
There's a "Try Erica" button on some screens. The app is behaving as it always 
did for me. Good thing, I do all my banking using the app on a 6 Plus.

  I hope they come up with a fix for everyone.

  Dan



  The nice thing about science is that it's true whether you believe in it or 
not.


  From: Richard Turner 
  Sent: Monday, October 08, 2018 1:00 PM
  To: viphone@googlegroups.com 
  Subject: Re: Problem With Bank Of America




  It is really a VoiceOver issue not a virtual assistant issue. I think the 
suggestion to try turning it off was to see if that helped at all. I could not 
find a way to turn it off. 
  I'd wait to see if they fix the app before using it.
  I'm sending a separate message soon about Erica, the virtual assistant.
  Richard






  xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. 
Utah Phillips







  礪


  On Oct 8, 2018, at 9:46 AM, Bill Outman  wrote:


Interesting.  One more thing for me to be afraid of in using that app.  

 

I’ve had this app for a good while but haven’t actually used it for my 
accounts.  Not that I have a whole lot of money, but that’S another story.  

 

Can someone give me a tour of what I should be able to do and how to do it? 
 I hope this virtual assistant problem you are describing gets solved soon.  

 

Bill Outman 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Richard Turner
Sent: Monday, October 08, 2018 12:07 PM
To: viphone@googlegroups.com
    Subject: Re: Problem With Bank Of America

 

When you open Help and contact, flick right until you get to the send 
feedback button. 

You should be able to send feedback then.

I just did. The more the merrier. 

Richard

 

 

xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. 
Utah Phillips

 

 

礪


On Oct 8, 2018, at 8:41 AM, 'Dan' via VIPhone  
wrote:

  hello,

  Yes they sure screwed it up.

  I contacted them Friday about this supposedly they're going to get back 
to me sometime early this week.

  If you going to help and contacts somewhere in that menu you will find 
the place we hit click on thing to call them thank you




  Dan





  On Oct 8, 2018, at 8:36 AM, Lynn White  wrote:

 

 

 

Sent from my iPhoneThe other day, the Bank Of America introduced this 
thing called Ask Erica.  Ever since then, when using Voiceover to go into your 
account, it just circles around and will not allow you to look at the account 
activities.  All that a Voiceover user can know is what the balance is in all 
accounts.

 

Has anyone else encountered this?  Also, I can’t find a place to 
contact the developers about this issue.  Thanks for any suggestions.

 

-- 

The following information is important for all members of the V iPhone 
list.

 

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or if you feel that a member's post is inappropriate, please contact the owners 
or moderators directly rather than posting on the list itself.

 

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

 

The archives for this list can be searched at:


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Re: Problem With Bank Of America

2018-10-08 Thread Richard Turner 

I had never turned it on either.
until today when trying to disable it.
Did you not update the app over the last 3 days?
Otherwise, you are one very lucky person.
Richard




xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. Utah 
Phillips



礪

On Oct 8, 2018, at 10:29 AM, Dan Rathburn 
mailto:rathburnda...@comcast.net>> wrote:

I think the difference is that I never turned Erica on in thefirst place. 
There's a "Try Erica" button on some screens. The app is behaving as it always 
did for me. Good thing, I do all my banking using the app on a 6 Plus.

I hope they come up with a fix for everyone.

Dan



The nice thing about science is that it's true whether you believe in it or not.

From: Richard Turner<mailto:richardturne...@outlook.com>
Sent: Monday, October 08, 2018 1:00 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Problem With Bank Of America


It is really a VoiceOver issue not a virtual assistant issue. I think the 
suggestion to try turning it off was to see if that helped at all. I could not 
find a way to turn it off.
I'd wait to see if they fix the app before using it.
I'm sending a separate message soon about Erica, the virtual assistant.
Richard




xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. Utah 
Phillips



礪

On Oct 8, 2018, at 9:46 AM, Bill Outman 
mailto:wout...@earthlink.net>> wrote:

Interesting.  One more thing for me to be afraid of in using that app.

I’ve had this app for a good while but haven’t actually used it for my 
accounts.  Not that I have a whole lot of money, but that’S another story.

Can someone give me a tour of what I should be able to do and how to do it?  I 
hope this virtual assistant problem you are describing gets solved soon.

Bill Outman


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Richard Turner
Sent: Monday, October 08, 2018 12:07 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Problem With Bank Of America

When you open Help and contact, flick right until you get to the send feedback 
button.
You should be able to send feedback then.
I just did. The more the merrier.
Richard




xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. Utah 
Phillips





礪

On Oct 8, 2018, at 8:41 AM, 'Dan' via VIPhone 
mailto:viphone@googlegroups.com>> wrote:
hello,

Yes they sure screwed it up.

I contacted them Friday about this supposedly they're going to get back to me 
sometime early this week.

If you going to help and contacts somewhere in that menu you will find the 
place we hit click on thing to call them thank you




Dan



On Oct 8, 2018, at 8:36 AM, Lynn White 
mailto:lynnwhite...@gmail.com>> wrote:



Sent from my iPhoneThe other day, the Bank Of America introduced this thing 
called Ask Erica.  Ever since then, when using Voiceover to go into your 
account, it just circles around and will not allow you to look at the account 
activities.  All that a Voiceover user can know is what the balance is in all 
accounts.

Has anyone else encountered this?  Also, I can’t find a place to contact the 
developers about this issue.  Thanks for any suggestions.

--
The following information is important for all members of the V iPhone list.

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feel that a member's post is inappropriate, please contact the owners or 
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mk...@ucla.edu<mailto:mk...@ucla.edu>.  Your list owner is Cara Quinn - you can 
reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com>

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Re: Problem With Bank Of America

2018-10-08 Thread Dan Rathburn 
I think the difference is that I never turned Erica on in thefirst place. 
There's a "Try Erica" button on some screens. The app is behaving as it always 
did for me. Good thing, I do all my banking using the app on a 6 Plus.

I hope they come up with a fix for everyone.

Dan



The nice thing about science is that it's true whether you believe in it or not.


From: Richard Turner 
Sent: Monday, October 08, 2018 1:00 PM
To: viphone@googlegroups.com 
Subject: Re: Problem With Bank Of America




It is really a VoiceOver issue not a virtual assistant issue. I think the 
suggestion to try turning it off was to see if that helped at all. I could not 
find a way to turn it off. 
I'd wait to see if they fix the app before using it.
I'm sending a separate message soon about Erica, the virtual assistant.
Richard






xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. Utah 
Phillips







礪


On Oct 8, 2018, at 9:46 AM, Bill Outman  wrote:


  Interesting.  One more thing for me to be afraid of in using that app.  

   

  I’ve had this app for a good while but haven’t actually used it for my 
accounts.  Not that I have a whole lot of money, but that’S another story.  

   

  Can someone give me a tour of what I should be able to do and how to do it?  
I hope this virtual assistant problem you are describing gets solved soon.  

   

  Bill Outman 

   

   

  From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Richard Turner
  Sent: Monday, October 08, 2018 12:07 PM
  To: viphone@googlegroups.com
  Subject: Re: Problem With Bank Of America

   

  When you open Help and contact, flick right until you get to the send 
feedback button. 

  You should be able to send feedback then.

  I just did. The more the merrier. 

  Richard

   

   

  xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. 
Utah Phillips

   

   

  礪


  On Oct 8, 2018, at 8:41 AM, 'Dan' via VIPhone  
wrote:

hello,

Yes they sure screwed it up.

I contacted them Friday about this supposedly they're going to get back to 
me sometime early this week.

If you going to help and contacts somewhere in that menu you will find the 
place we hit click on thing to call them thank you




Dan





On Oct 8, 2018, at 8:36 AM, Lynn White  wrote:

   

   

   

  Sent from my iPhoneThe other day, the Bank Of America introduced this 
thing called Ask Erica.  Ever since then, when using Voiceover to go into your 
account, it just circles around and will not allow you to look at the account 
activities.  All that a Voiceover user can know is what the balance is in all 
accounts.

   

  Has anyone else encountered this?  Also, I can’t find a place to contact 
the developers about this issue.  Thanks for any suggestions.

   

  -- 

  The following information is important for all members of the V iPhone 
list.

   

  If you have any questions or concerns about the running of this list, or 
if you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

   

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caraqu...@caraquinn.com

   

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Your V i

Re: Problem With Bank Of America

2018-10-08 Thread Richard Turner 

It is really a VoiceOver issue not a virtual assistant issue. I think the 
suggestion to try turning it off was to see if that helped at all. I could not 
find a way to turn it off.
I'd wait to see if they fix the app before using it.
I'm sending a separate message soon about Erica, the virtual assistant.
Richard




xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. Utah 
Phillips



礪

On Oct 8, 2018, at 9:46 AM, Bill Outman 
mailto:wout...@earthlink.net>> wrote:

Interesting.  One more thing for me to be afraid of in using that app.

I’ve had this app for a good while but haven’t actually used it for my 
accounts.  Not that I have a whole lot of money, but that’S another story.

Can someone give me a tour of what I should be able to do and how to do it?  I 
hope this virtual assistant problem you are describing gets solved soon.

Bill Outman


From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Richard Turner
Sent: Monday, October 08, 2018 12:07 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Problem With Bank Of America

When you open Help and contact, flick right until you get to the send feedback 
button.
You should be able to send feedback then.
I just did. The more the merrier.
Richard




xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. Utah 
Phillips





礪

On Oct 8, 2018, at 8:41 AM, 'Dan' via VIPhone 
mailto:viphone@googlegroups.com>> wrote:
hello,

Yes they sure screwed it up.

I contacted them Friday about this supposedly they're going to get back to me 
sometime early this week.

If you going to help and contacts somewhere in that menu you will find the 
place we hit click on thing to call them thank you




Dan



On Oct 8, 2018, at 8:36 AM, Lynn White 
mailto:lynnwhite...@gmail.com>> wrote:



Sent from my iPhoneThe other day, the Bank Of America introduced this thing 
called Ask Erica.  Ever since then, when using Voiceover to go into your 
account, it just circles around and will not allow you to look at the account 
activities.  All that a Voiceover user can know is what the balance is in all 
accounts.

Has anyone else encountered this?  Also, I can’t find a place to contact the 
developers about this issue.  Thanks for any suggestions.

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RE: Problem With Bank Of America

2018-10-08 Thread Bill Outman 
Interesting.  One more thing for me to be afraid of in using that app.  

 

I’ve had this app for a good while but haven’t actually used it for my 
accounts.  Not that I have a whole lot of money, but that’S another story.  

 

Can someone give me a tour of what I should be able to do and how to do it?  I 
hope this virtual assistant problem you are describing gets solved soon.  

 

Bill Outman 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Richard Turner
Sent: Monday, October 08, 2018 12:07 PM
To: viphone@googlegroups.com
Subject: Re: Problem With Bank Of America

 

When you open Help and contact, flick right until you get to the send feedback 
button. 

You should be able to send feedback then.

I just did. The more the merrier. 

Richard

 

 

xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. Utah 
Phillips

 

 

礪


On Oct 8, 2018, at 8:41 AM, 'Dan' via VIPhone  wrote:

hello,

Yes they sure screwed it up.

I contacted them Friday about this supposedly they're going to get back to me 
sometime early this week.

If you going to help and contacts somewhere in that menu you will find the 
place we hit click on thing to call them thank you




Dan





On Oct 8, 2018, at 8:36 AM, Lynn White  wrote:

 

 

 

Sent from my iPhoneThe other day, the Bank Of America introduced this thing 
called Ask Erica.  Ever since then, when using Voiceover to go into your 
account, it just circles around and will not allow you to look at the account 
activities.  All that a Voiceover user can know is what the balance is in all 
accounts.

 

Has anyone else encountered this?  Also, I can’t find a place to contact the 
developers about this issue.  Thanks for any suggestions.

 

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Re: Problem With Bank Of America

2018-10-08 Thread Richard Turner 
When you open Help and contact, flick right until you get to the send feedback 
button.
You should be able to send feedback then.
I just did. The more the merrier.
Richard




xpert: an ex is a has-been, a spirt is a drip under pressure. -- Bruce U. Utah 
Phillips



礪

On Oct 8, 2018, at 8:41 AM, 'Dan' via VIPhone 
mailto:viphone@googlegroups.com>> wrote:

hello,

Yes they sure screwed it up.

I contacted them Friday about this supposedly they're going to get back to me 
sometime early this week.

If you going to help and contacts somewhere in that menu you will find the 
place we hit click on thing to call them thank you




Dan


On Oct 8, 2018, at 8:36 AM, Lynn White 
mailto:lynnwhite...@gmail.com>> wrote:



Sent from my iPhoneThe other day, the Bank Of America introduced this thing 
called Ask Erica.  Ever since then, when using Voiceover to go into your 
account, it just circles around and will not allow you to look at the account 
activities.  All that a Voiceover user can know is what the balance is in all 
accounts.

Has anyone else encountered this?  Also, I can’t find a place to contact the 
developers about this issue.  Thanks for any suggestions.

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Re: Problem With Bank Of America

2018-10-08 Thread Dan Rathburn 



Hi,

You can try going to the "Menue" tab then select "Profile and Settings". 
Scroll down to "Erica Virtual Asistant Settings" and try toggling Erica off.


HTH,

Dan




The nice thing about science is that it's true whether you believe in it or 
not.


--
From: "'Dan' via VIPhone" 
Sent: Monday, October 08, 2018 11:41 AM
To: 
Subject: Re: Problem With Bank Of America


hello,

Yes they sure screwed it up.

I contacted them Friday about this supposedly they're going to get back to 
me sometime early this week.


If you going to help and contacts somewhere in that menu you will find the 
place we hit click on thing to call them thank you





Dan



On Oct 8, 2018, at 8:36 AM, Lynn White  wrote:



Sent from my iPhoneThe other day, the Bank Of America introduced this 
thing called Ask Erica.  Ever since then, when using Voiceover to go into 
your account, it just circles around and will not allow you to look at 
the account activities.  All that a Voiceover user can know is what the 
balance is in all accounts.


Has anyone else encountered this?  Also, I can’t find a place to contact 
the developers about this issue.  Thanks for any suggestions.


--
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Re: Problem With Bank Of America

2018-10-08 Thread 'Dan' via VIPhone 
hello,

Yes they sure screwed it up.

I contacted them Friday about this supposedly they're going to get back to me 
sometime early this week.

If you going to help and contacts somewhere in that menu you will find the 
place we hit click on thing to call them thank you

 


Dan


> On Oct 8, 2018, at 8:36 AM, Lynn White  wrote:
> 
> 
> 
> Sent from my iPhoneThe other day, the Bank Of America introduced this thing 
> called Ask Erica.  Ever since then, when using Voiceover to go into your 
> account, it just circles around and will not allow you to look at the account 
> activities.  All that a Voiceover user can know is what the balance is in all 
> accounts.
> 
> Has anyone else encountered this?  Also, I can’t find a place to contact the 
> developers about this issue.  Thanks for any suggestions.
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
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> moderators directly rather than posting on the list itself.
> 
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> caraqu...@caraquinn.com
> 
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