Re: problem with latest messenger update

2017-09-18 Thread Jen . 
hi I tried all the above steps and nothing so before going any further than I 
decided just for fun to delete and reinstall the app and everything seems to be 
Ok.
Jen

> On Sep 18, 2017, at 12:54 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Holding down home and power does a hard reboot, very rarely necessary. Just 
> turning the phone off and on again usually does the trick, I only use the 
> hard reboot if the phone completely crashes or hangs on something.
> Anyhow, if you have done a hard reset and that didn't fix it, how about 
> turning off WiFi? This is almost certainly a network/connectivity problem on 
> your end since nobody else has reported problems with Messenger. If their 
> service was done for a larger segment of the population anywhere in the world 
> you can be sure you would hear about tit.
> How about apps like the app store, emails and so on, maybe if you have Apple 
> Music or Spotify can you stream music?
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jen .
> Sent: Monday, September 18, 2017 8:09 AM
> To: viphone@googlegroups.com
> Subject: Re: problem with latest messenger update
> 
> hi I have close all apps in the app switcher and re-opened me app still not 
> working.  you reboot your phone by holding down the home button and the power 
> button for a few seconds and then let go right.If so, I have done this as 
> well.
> Jen
> 
>> On Sep 18, 2017, at 10:54 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
>> 
>> Have you closed all apps in the app switcher and rebooted your phone? How 
>> about rebooting your router or turn WiFi off to see if it connects, if it 
>> does I'd reboot the router.
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Jen .
>> Sent: Monday, September 18, 2017 6:41 AM
>> To: viphone@googlegroups.com
>> Subject: problem with latest messenger update
>> 
>> hi I am running the latest version of Messenger on my iPhone SE using the 
>> latest version of VoiceOver and I OS.  I just received a message from my 
>> friend and upon opening the app all it is telling is connecting connecting 
>> and then after a few seconds waiting to reconnect waiting to reconnect.  Is 
>> anyone else having this problem and is there a solution to it Jen
>> 
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RE: problem with latest messenger update

2017-09-18 Thread Sieghard Weitzel 
Holding down home and power does a hard reboot, very rarely necessary. Just 
turning the phone off and on again usually does the trick, I only use the hard 
reboot if the phone completely crashes or hangs on something.
Anyhow, if you have done a hard reset and that didn't fix it, how about turning 
off WiFi? This is almost certainly a network/connectivity problem on your end 
since nobody else has reported problems with Messenger. If their service was 
done for a larger segment of the population anywhere in the world you can be 
sure you would hear about tit.
How about apps like the app store, emails and so on, maybe if you have Apple 
Music or Spotify can you stream music?



-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jen .
Sent: Monday, September 18, 2017 8:09 AM
To: viphone@googlegroups.com
Subject: Re: problem with latest messenger update

hi I have close all apps in the app switcher and re-opened me app still not 
working.  you reboot your phone by holding down the home button and the power 
button for a few seconds and then let go right.If so, I have done this as well.
Jen

> On Sep 18, 2017, at 10:54 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Have you closed all apps in the app switcher and rebooted your phone? How 
> about rebooting your router or turn WiFi off to see if it connects, if it 
> does I'd reboot the router.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jen .
> Sent: Monday, September 18, 2017 6:41 AM
> To: viphone@googlegroups.com
> Subject: problem with latest messenger update
> 
> hi I am running the latest version of Messenger on my iPhone SE using the 
> latest version of VoiceOver and I OS.  I just received a message from my 
> friend and upon opening the app all it is telling is connecting connecting 
> and then after a few seconds waiting to reconnect waiting to reconnect.  Is 
> anyone else having this problem and is there a solution to it Jen
> 
> --
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google Groups 
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> 
> If you have any questions or concerns about the running of this list, or if 
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> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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Re: problem with latest messenger update

2017-09-18 Thread Jen . 
hi I have close all apps in the app switcher and re-opened me app still not 
working.  you reboot your phone by holding down the home button and the power 
button for a few seconds and then let go right.If so, I have done this as well.
Jen

> On Sep 18, 2017, at 10:54 AM, Sieghard Weitzel  wrote:
> 
> Have you closed all apps in the app switcher and rebooted your phone? How 
> about rebooting your router or turn WiFi off to see if it connects, if it 
> does I'd reboot the router.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jen .
> Sent: Monday, September 18, 2017 6:41 AM
> To: viphone@googlegroups.com
> Subject: problem with latest messenger update
> 
> hi I am running the latest version of Messenger on my iPhone SE using the 
> latest version of VoiceOver and I OS.  I just received a message from my 
> friend and upon opening the app all it is telling is connecting connecting 
> and then after a few seconds waiting to reconnect waiting to reconnect.  Is 
> anyone else having this problem and is there a solution to it Jen
> 
> --
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
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> 
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> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

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RE: problem with latest messenger update

2017-09-18 Thread Sieghard Weitzel 
Have you closed all apps in the app switcher and rebooted your phone? How about 
rebooting your router or turn WiFi off to see if it connects, if it does I'd 
reboot the router.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jen .
Sent: Monday, September 18, 2017 6:41 AM
To: viphone@googlegroups.com
Subject: problem with latest messenger update

hi I am running the latest version of Messenger on my iPhone SE using the 
latest version of VoiceOver and I OS.  I just received a message from my friend 
and upon opening the app all it is telling is connecting connecting and then 
after a few seconds waiting to reconnect waiting to reconnect.  Is anyone else 
having this problem and is there a solution to it Jen

--
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If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
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mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

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