Re: Any Time Warner app users out there

2016-05-12 Thread Brian Fischler
I find it hilarious that all of these cable companies boxes and on screen menus 
are supposed to be accessible to the blind by December 31, 2016 yet it is 
already May and outside of Comcast not one cable company has made any 
improvement so far. I hope they do not get yet another BS extension or this 
stuff is never going to get implemented.
> On May 11, 2016, at 8:33 PM, Brent Harding  wrote:
> 
> Yes, and I heard Charter's app is even harder when it comes to on demand and 
> accessibility. I wish some of that would've been included in the conditions 
> they have to agree to for this to go through, at least, if the FCC couldn't 
> make them make the app stuff accessible, to do the cable boxes by next year 
> or whenever that is where new ones have to be accessible, supposedly.
> 
> - Original Message - From: "Gary Ketler" 
> To: 
> Sent: Sunday, May 08, 2016 9:43 PM
> Subject: RE: Any Time Warner app users out there
> 
> 
> They probably won't worry about it too much since Charter is buying them out.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Don Breda
> Sent: Friday, May 06, 2016 6:36 AM
> To: viphone@googlegroups.com
> Subject: Re: Any Time Warner app users out there
> 
> The timewarner app has gone a few steps backwards in the latest version.
> 
> You now lose access to the dvr which worked in earlier versions and I
> believe the guide is now less accessible.
> 
> You have to search for a show now instead of being able to just see
> whats on.
> 
> They say they are working on fixing it.
> 
> Big sigh!
> 
> Don
> 
> 
> 
> On 05-May-16 1:57 PM, Myrna Votta wrote:
>> Hi,
>> 
>> We did switch from Time Warner to FIOS in the latter part of February, 
>> although I was uncertain about the accessibility of their FIOS Mobile app, 
>> which allows users to watch TV on an iDevice.  Actually, before we switched, 
>> I did write a message to this list, asking if anyone was using the app.  One 
>> person did say that she was using it successfully.  Well, I began to play 
>> with the app and I did it one day over the phone with a sighted friend who 
>> was using the app.  It really didn't make much difference if a sighted 
>> person or a blind person was using it.  But, the buttons in the menu were 
>> labeled for a sighted person and for a VoiceOver user, they all sounded like 
>> "circle arrow."  Once I picked the right "circle arrow" button, (I pressed 
>> the second one after hearing "menu Image,") all the channels are labeled 
>> correctly and there is an "option" button that is labeled after each one.  
>> When that button is clicked, there are choices that are labeled.  So, my 
>> husband, who is also a Voiceover user, and I regularly watch TV using our 
>> iPhones.  Brian, I'd be happy to help you with the app.  If you want to just 
>> hear what it would be like, we can do it over the phone.  I don't have your 
>> phone number, so, if you do want help, send me an e-mail off list.  I will 
>> admit, though, that the Time Warner is easier to use, but, we really like 
>> FIOS much better and we are saving money with it.
>> 
>> Myrna
>> 
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Brian Fischler
>> Sent: Thursday, May 5, 2016 7:41 AM
>> To: viphone@googlegroups.com
>> Subject: Re: Any Time Warner app users out there
>> 
>> Thanks so much for confirming. Looks like I am going to make the switch back 
>> as the $30 in savings for Verizon Fios is not worth all the headaches with 
>> their absolute lack of accessibility and obviously they have no plans to 
>> improve the accessibility of their website or app. Ridiculous for a 
>> communications company to have such poor accessibility.
>>> On May 3, 2016, at 9:01 PM, Andy Baracco  wrote:
>>> 
>>> I agree!
>>> 
>>> 
>>> -Original Message- From: Donna
>>> Sent: Tuesday, May 03, 2016 5:44 PM
>>> To: viphone@googlegroups.com
>>> Subject: Re: Any Time Warner app users out there
>>> 
>>> I use the TWC app to pay my bill & the TWC app to watch TV on the go. I 
>>> find the app accessible.
>>> 
>>> Donna
>>> 
>>>> On May 3, 2016, at 4:51 PM, Brian Fischler  wrote:
>>>> 
>>>> I am curious if there are any Time Warner customers out there and how 
>>>> accessible their app is for paying your bill and acc

Re: Any Time Warner app users out there

2016-05-11 Thread Brent Harding
Yes, and I heard Charter's app is even harder when it comes to on demand and 
accessibility. I wish some of that would've been included in the conditions 
they have to agree to for this to go through, at least, if the FCC couldn't 
make them make the app stuff accessible, to do the cable boxes by next year 
or whenever that is where new ones have to be accessible, supposedly.


- Original Message - 
From: "Gary Ketler" 

To: 
Sent: Sunday, May 08, 2016 9:43 PM
Subject: RE: Any Time Warner app users out there


They probably won't worry about it too much since Charter is buying them 
out.


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Don Breda

Sent: Friday, May 06, 2016 6:36 AM
To: viphone@googlegroups.com
Subject: Re: Any Time Warner app users out there

The timewarner app has gone a few steps backwards in the latest version.

You now lose access to the dvr which worked in earlier versions and I
believe the guide is now less accessible.

You have to search for a show now instead of being able to just see
whats on.

They say they are working on fixing it.

Big sigh!

Don



On 05-May-16 1:57 PM, Myrna Votta wrote:

Hi,

We did switch from Time Warner to FIOS in the latter part of February, 
although I was uncertain about the accessibility of their FIOS Mobile app, 
which allows users to watch TV on an iDevice.  Actually, before we 
switched, I did write a message to this list, asking if anyone was using 
the app.  One person did say that she was using it successfully.  Well, I 
began to play with the app and I did it one day over the phone with a 
sighted friend who was using the app.  It really didn't make much 
difference if a sighted person or a blind person was using it.  But, the 
buttons in the menu were labeled for a sighted person and for a VoiceOver 
user, they all sounded like "circle arrow."  Once I picked the right 
"circle arrow" button, (I pressed the second one after hearing "menu 
Image,") all the channels are labeled correctly and there is an "option" 
button that is labeled after each one.  When that button is clicked, there 
are choices that are labeled.  So, my husband, who is also a Voiceover 
user, and I regularly watch TV using our iPhones.  Brian, I'd be happy to 
help you with the app.  If you want to just hear what it would be like, we 
can do it over the phone.  I don't have your phone number, so, if you do 
want help, send me an e-mail off list.  I will admit, though, that the 
Time Warner is easier to use, but, we really like FIOS much better and we 
are saving money with it.


Myrna



-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Brian Fischler

Sent: Thursday, May 5, 2016 7:41 AM
To: viphone@googlegroups.com
Subject: Re: Any Time Warner app users out there

Thanks so much for confirming. Looks like I am going to make the switch 
back as the $30 in savings for Verizon Fios is not worth all the headaches 
with their absolute lack of accessibility and obviously they have no plans 
to improve the accessibility of their website or app. Ridiculous for a 
communications company to have such poor accessibility.

On May 3, 2016, at 9:01 PM, Andy Baracco  wrote:

I agree!


-Original Message- From: Donna
Sent: Tuesday, May 03, 2016 5:44 PM
To: viphone@googlegroups.com
Subject: Re: Any Time Warner app users out there

I use the TWC app to pay my bill & the TWC app to watch TV on the go. I 
find the app accessible.


Donna


On May 3, 2016, at 4:51 PM, Brian Fischler  wrote:

I am curious if there are any Time Warner customers out there and how 
accessible their app is for paying your bill and accessing content? I am 
currently with Verizon Fios and have had it with them as there is no way 
for a person using VoiceOVer on the mac to pay their bill and the app 
now has a captza on it that is completely inaccessible. Additionally 
Verizon Fios wants to charge you to pay your bill over the phone. Yes, I 
have discovered they could be the worse company out there. I had spoken 
to their E team about making things more accessible but have done so for 
over a year and still nothing, they are going in the wrong direction 
with their accessibility and I have had it with them. Also I still 
cannot get described video on the networks which I should be able to 
get. Thanks,


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RE: Any Time Warner app users out there

2016-05-08 Thread Gary Ketler
They probably won't worry about it too much since Charter is buying them out.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Don Breda
Sent: Friday, May 06, 2016 6:36 AM
To: viphone@googlegroups.com
Subject: Re: Any Time Warner app users out there

The timewarner app has gone a few steps backwards in the latest version.

You now lose access to the dvr which worked in earlier versions and I 
believe the guide is now less accessible.

You have to search for a show now instead of being able to just see 
whats on.

They say they are working on fixing it.

Big sigh!

Don



On 05-May-16 1:57 PM, Myrna Votta wrote:
> Hi,
>
> We did switch from Time Warner to FIOS in the latter part of February, 
> although I was uncertain about the accessibility of their FIOS Mobile app, 
> which allows users to watch TV on an iDevice.  Actually, before we switched, 
> I did write a message to this list, asking if anyone was using the app.  One 
> person did say that she was using it successfully.  Well, I began to play 
> with the app and I did it one day over the phone with a sighted friend who 
> was using the app.  It really didn't make much difference if a sighted person 
> or a blind person was using it.  But, the buttons in the menu were labeled 
> for a sighted person and for a VoiceOver user, they all sounded like "circle 
> arrow."  Once I picked the right "circle arrow" button, (I pressed the second 
> one after hearing "menu Image,") all the channels are labeled correctly and 
> there is an "option" button that is labeled after each one.  When that button 
> is clicked, there are choices that are labeled.  So, my husband, who is also 
> a Voiceover user, and I regularly watch TV using our iPhones.  Brian, I'd be 
> happy to help you with the app.  If you want to just hear what it would be 
> like, we can do it over the phone.  I don't have your phone number, so, if 
> you do want help, send me an e-mail off list.  I will admit, though, that the 
> Time Warner is easier to use, but, we really like FIOS much better and we are 
> saving money with it.
>
> Myrna
>
>
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Brian Fischler
> Sent: Thursday, May 5, 2016 7:41 AM
> To: viphone@googlegroups.com
> Subject: Re: Any Time Warner app users out there
>
> Thanks so much for confirming. Looks like I am going to make the switch back 
> as the $30 in savings for Verizon Fios is not worth all the headaches with 
> their absolute lack of accessibility and obviously they have no plans to 
> improve the accessibility of their website or app. Ridiculous for a 
> communications company to have such poor accessibility.
>> On May 3, 2016, at 9:01 PM, Andy Baracco  wrote:
>>
>> I agree!
>>
>>
>> -Original Message- From: Donna
>> Sent: Tuesday, May 03, 2016 5:44 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Any Time Warner app users out there
>>
>> I use the TWC app to pay my bill & the TWC app to watch TV on the go. I find 
>> the app accessible.
>>
>> Donna
>>
>>> On May 3, 2016, at 4:51 PM, Brian Fischler  wrote:
>>>
>>> I am curious if there are any Time Warner customers out there and how 
>>> accessible their app is for paying your bill and accessing content? I am 
>>> currently with Verizon Fios and have had it with them as there is no way 
>>> for a person using VoiceOVer on the mac to pay their bill and the app now 
>>> has a captza on it that is completely inaccessible. Additionally Verizon 
>>> Fios wants to charge you to pay your bill over the phone. Yes, I have 
>>> discovered they could be the worse company out there. I had spoken to their 
>>> E team about making things more accessible but have done so for over a year 
>>> and still nothing, they are going in the wrong direction with their 
>>> accessibility and I have had it with them. Also I still cannot get 
>>> described video on the networks which I should be able to get. Thanks,
>>>
>>> -- 
>>> The following information is important for all members of the V iPhone list.
>>>
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>>
>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
>>> you can reach Cara at caraqu...@caraquinn.com
>>>
>>> The ar

Re: Any Time Warner app users out there

2016-05-06 Thread Brian Fischler
Thanks Don. That is disappointing to hear as Fios has gone full throttle in 
reverse. At least when I was with Time Warner they did not want to charge you 
to pay your bill over the phone which Fios tries to do to me every month. 
Leaning towards NCR as they may be the most accessible outside of Comcast as I 
cannot go with Comcast and lose my YES Network no matter how bad the Yankees 
are. Thanks for the info.
> On May 6, 2016, at 7:35 AM, Don Breda  wrote:
> 
> The timewarner app has gone a few steps backwards in the latest version.
> 
> You now lose access to the dvr which worked in earlier versions and I believe 
> the guide is now less accessible.
> 
> You have to search for a show now instead of being able to just see whats on.
> 
> They say they are working on fixing it.
> 
> Big sigh!
> 
> Don
> 
> 
> 
> On 05-May-16 1:57 PM, Myrna Votta wrote:
>> Hi,
>> 
>> We did switch from Time Warner to FIOS in the latter part of February, 
>> although I was uncertain about the accessibility of their FIOS Mobile app, 
>> which allows users to watch TV on an iDevice.  Actually, before we switched, 
>> I did write a message to this list, asking if anyone was using the app.  One 
>> person did say that she was using it successfully.  Well, I began to play 
>> with the app and I did it one day over the phone with a sighted friend who 
>> was using the app.  It really didn't make much difference if a sighted 
>> person or a blind person was using it.  But, the buttons in the menu were 
>> labeled for a sighted person and for a VoiceOver user, they all sounded like 
>> "circle arrow."  Once I picked the right "circle arrow" button, (I pressed 
>> the second one after hearing "menu Image,") all the channels are labeled 
>> correctly and there is an "option" button that is labeled after each one.  
>> When that button is clicked, there are choices that are labeled.  So, my 
>> husband, who is also a Voiceover user, and I regularly watch TV using our 
>> iPhones.  Brian, I'd be happy to help you with the app.  If you want to just 
>> hear what it would be like, we can do it over the phone.  I don't have your 
>> phone number, so, if you do want help, send me an e-mail off list.  I will 
>> admit, though, that the Time Warner is easier to use, but, we really like 
>> FIOS much better and we are saving money with it.
>> 
>> Myrna
>> 
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Brian Fischler
>> Sent: Thursday, May 5, 2016 7:41 AM
>> To: viphone@googlegroups.com
>> Subject: Re: Any Time Warner app users out there
>> 
>> Thanks so much for confirming. Looks like I am going to make the switch back 
>> as the $30 in savings for Verizon Fios is not worth all the headaches with 
>> their absolute lack of accessibility and obviously they have no plans to 
>> improve the accessibility of their website or app. Ridiculous for a 
>> communications company to have such poor accessibility.
>>> On May 3, 2016, at 9:01 PM, Andy Baracco  wrote:
>>> 
>>> I agree!
>>> 
>>> 
>>> -Original Message- From: Donna
>>> Sent: Tuesday, May 03, 2016 5:44 PM
>>> To: viphone@googlegroups.com
>>> Subject: Re: Any Time Warner app users out there
>>> 
>>> I use the TWC app to pay my bill & the TWC app to watch TV on the go. I 
>>> find the app accessible.
>>> 
>>> Donna
>>> 
>>>> On May 3, 2016, at 4:51 PM, Brian Fischler  wrote:
>>>> 
>>>> I am curious if there are any Time Warner customers out there and how 
>>>> accessible their app is for paying your bill and accessing content? I am 
>>>> currently with Verizon Fios and have had it with them as there is no way 
>>>> for a person using VoiceOVer on the mac to pay their bill and the app now 
>>>> has a captza on it that is completely inaccessible. Additionally Verizon 
>>>> Fios wants to charge you to pay your bill over the phone. Yes, I have 
>>>> discovered they could be the worse company out there. I had spoken to 
>>>> their E team about making things more accessible but have done so for over 
>>>> a year and still nothing, they are going in the wrong direction with their 
>>>> accessibility and I have had it with them. Also I still cannot get 
>>>> described video on the networks which I should be able to get. Thanks,
>>>> 
>>>> -- 
>>>> The follow

Re: Any Time Warner app users out there

2016-05-06 Thread Don Breda

The timewarner app has gone a few steps backwards in the latest version.

You now lose access to the dvr which worked in earlier versions and I 
believe the guide is now less accessible.


You have to search for a show now instead of being able to just see 
whats on.


They say they are working on fixing it.

Big sigh!

Don



On 05-May-16 1:57 PM, Myrna Votta wrote:

Hi,

We did switch from Time Warner to FIOS in the latter part of February, although I was uncertain about the accessibility 
of their FIOS Mobile app, which allows users to watch TV on an iDevice.  Actually, before we switched, I did write a 
message to this list, asking if anyone was using the app.  One person did say that she was using it successfully.  
Well, I began to play with the app and I did it one day over the phone with a sighted friend who was using the app.  It 
really didn't make much difference if a sighted person or a blind person was using it.  But, the buttons in the menu 
were labeled for a sighted person and for a VoiceOver user, they all sounded like "circle arrow."  Once I 
picked the right "circle arrow" button, (I pressed the second one after hearing "menu Image,") all 
the channels are labeled correctly and there is an "option" button that is labeled after each one.  When that 
button is clicked, there are choices that are labeled.  So, my husband, who is also a Voiceover user, and I regularly 
watch TV using our iPhones.  Brian, I'd be happy to help you with the app.  If you want to just hear what it would be 
like, we can do it over the phone.  I don't have your phone number, so, if you do want help, send me an e-mail off 
list.  I will admit, though, that the Time Warner is easier to use, but, we really like FIOS much better and we are 
saving money with it.

Myrna



-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Brian Fischler
Sent: Thursday, May 5, 2016 7:41 AM
To: viphone@googlegroups.com
Subject: Re: Any Time Warner app users out there

Thanks so much for confirming. Looks like I am going to make the switch back as 
the $30 in savings for Verizon Fios is not worth all the headaches with their 
absolute lack of accessibility and obviously they have no plans to improve the 
accessibility of their website or app. Ridiculous for a communications company 
to have such poor accessibility.

On May 3, 2016, at 9:01 PM, Andy Baracco  wrote:

I agree!


-Original Message- From: Donna
Sent: Tuesday, May 03, 2016 5:44 PM
To: viphone@googlegroups.com
Subject: Re: Any Time Warner app users out there

I use the TWC app to pay my bill & the TWC app to watch TV on the go. I find 
the app accessible.

Donna


On May 3, 2016, at 4:51 PM, Brian Fischler  wrote:

I am curious if there are any Time Warner customers out there and how 
accessible their app is for paying your bill and accessing content? I am 
currently with Verizon Fios and have had it with them as there is no way for a 
person using VoiceOVer on the mac to pay their bill and the app now has a 
captza on it that is completely inaccessible. Additionally Verizon Fios wants 
to charge you to pay your bill over the phone. Yes, I have discovered they 
could be the worse company out there. I had spoken to their E team about making 
things more accessible but have done so for over a year and still nothing, they 
are going in the wrong direction with their accessibility and I have had it 
with them. Also I still cannot get described video on the networks which I 
should be able to get. Thanks,

--
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feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
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The

RE: Any Time Warner app users out there

2016-05-05 Thread Myrna Votta
Hi,

We did switch from Time Warner to FIOS in the latter part of February, although 
I was uncertain about the accessibility of their FIOS Mobile app, which allows 
users to watch TV on an iDevice.  Actually, before we switched, I did write a 
message to this list, asking if anyone was using the app.  One person did say 
that she was using it successfully.  Well, I began to play with the app and I 
did it one day over the phone with a sighted friend who was using the app.  It 
really didn't make much difference if a sighted person or a blind person was 
using it.  But, the buttons in the menu were labeled for a sighted person and 
for a VoiceOver user, they all sounded like "circle arrow."  Once I picked the 
right "circle arrow" button, (I pressed the second one after hearing "menu 
Image,") all the channels are labeled correctly and there is an "option" button 
that is labeled after each one.  When that button is clicked, there are choices 
that are labeled.  So, my husband, who is also a Voiceover user, and I 
regularly watch TV using our iPhones.  Brian, I'd be happy to help you with the 
app.  If you want to just hear what it would be like, we can do it over the 
phone.  I don't have your phone number, so, if you do want help, send me an 
e-mail off list.  I will admit, though, that the Time Warner is easier to use, 
but, we really like FIOS much better and we are saving money with it.

Myrna



-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Brian Fischler
Sent: Thursday, May 5, 2016 7:41 AM
To: viphone@googlegroups.com
Subject: Re: Any Time Warner app users out there

Thanks so much for confirming. Looks like I am going to make the switch back as 
the $30 in savings for Verizon Fios is not worth all the headaches with their 
absolute lack of accessibility and obviously they have no plans to improve the 
accessibility of their website or app. Ridiculous for a communications company 
to have such poor accessibility.
> On May 3, 2016, at 9:01 PM, Andy Baracco  wrote:
> 
> I agree!
> 
> 
> -Original Message- From: Donna
> Sent: Tuesday, May 03, 2016 5:44 PM
> To: viphone@googlegroups.com
> Subject: Re: Any Time Warner app users out there
> 
> I use the TWC app to pay my bill & the TWC app to watch TV on the go. I find 
> the app accessible.
> 
> Donna
> 
>> On May 3, 2016, at 4:51 PM, Brian Fischler  wrote:
>> 
>> I am curious if there are any Time Warner customers out there and how 
>> accessible their app is for paying your bill and accessing content? I am 
>> currently with Verizon Fios and have had it with them as there is no way for 
>> a person using VoiceOVer on the mac to pay their bill and the app now has a 
>> captza on it that is completely inaccessible. Additionally Verizon Fios 
>> wants to charge you to pay your bill over the phone. Yes, I have discovered 
>> they could be the worse company out there. I had spoken to their E team 
>> about making things more accessible but have done so for over a year and 
>> still nothing, they are going in the wrong direction with their 
>> accessibility and I have had it with them. Also I still cannot get described 
>> video on the networks which I should be able to get. Thanks,
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
>> you can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- You received this message because you are subscribed to the Google 
>> Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To post to this group, send email to viphone@googlegroups.com.
>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit https://groups.google.com/d/optout.
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you ca

Re: Any Time Warner app users out there

2016-05-05 Thread Brian Fischler
Thanks so much for confirming. Looks like I am going to make the switch back as 
the $30 in savings for Verizon Fios is not worth all the headaches with their 
absolute lack of accessibility and obviously they have no plans to improve the 
accessibility of their website or app. Ridiculous for a communications company 
to have such poor accessibility.
> On May 3, 2016, at 9:01 PM, Andy Baracco  wrote:
> 
> I agree!
> 
> 
> -Original Message- From: Donna
> Sent: Tuesday, May 03, 2016 5:44 PM
> To: viphone@googlegroups.com
> Subject: Re: Any Time Warner app users out there
> 
> I use the TWC app to pay my bill & the TWC app to watch TV on the go. I find 
> the app accessible.
> 
> Donna
> 
>> On May 3, 2016, at 4:51 PM, Brian Fischler  wrote:
>> 
>> I am curious if there are any Time Warner customers out there and how 
>> accessible their app is for paying your bill and accessing content? I am 
>> currently with Verizon Fios and have had it with them as there is no way for 
>> a person using VoiceOVer on the mac to pay their bill and the app now has a 
>> captza on it that is completely inaccessible. Additionally Verizon Fios 
>> wants to charge you to pay your bill over the phone. Yes, I have discovered 
>> they could be the worse company out there. I had spoken to their E team 
>> about making things more accessible but have done so for over a year and 
>> still nothing, they are going in the wrong direction with their 
>> accessibility and I have had it with them. Also I still cannot get described 
>> video on the networks which I should be able to get. Thanks,
>> 
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Re: Any Time Warner app users out there

2016-05-03 Thread Andy Baracco

I agree!


-Original Message- 
From: Donna

Sent: Tuesday, May 03, 2016 5:44 PM
To: viphone@googlegroups.com
Subject: Re: Any Time Warner app users out there

I use the TWC app to pay my bill & the TWC app to watch TV on the go. I find 
the app accessible.


Donna


On May 3, 2016, at 4:51 PM, Brian Fischler  wrote:

I am curious if there are any Time Warner customers out there and how 
accessible their app is for paying your bill and accessing content? I am 
currently with Verizon Fios and have had it with them as there is no way 
for a person using VoiceOVer on the mac to pay their bill and the app now 
has a captza on it that is completely inaccessible. Additionally Verizon 
Fios wants to charge you to pay your bill over the phone. Yes, I have 
discovered they could be the worse company out there. I had spoken to 
their E team about making things more accessible but have done so for over 
a year and still nothing, they are going in the wrong direction with their 
accessibility and I have had it with them. Also I still cannot get 
described video on the networks which I should be able to get. Thanks,


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I'm not wearing a diaper, so don't try to change me. 


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Re: Any Time Warner app users out there

2016-05-03 Thread Donna
I use the TWC app to pay my bill & the TWC app to watch TV on the go. I find 
the app accessible. 

Donna

> On May 3, 2016, at 4:51 PM, Brian Fischler  wrote:
> 
> I am curious if there are any Time Warner customers out there and how 
> accessible their app is for paying your bill and accessing content? I am 
> currently with Verizon Fios and have had it with them as there is no way for 
> a person using VoiceOVer on the mac to pay their bill and the app now has a 
> captza on it that is completely inaccessible. Additionally Verizon Fios wants 
> to charge you to pay your bill over the phone. Yes, I have discovered they 
> could be the worse company out there. I had spoken to their E team about 
> making things more accessible but have done so for over a year and still 
> nothing, they are going in the wrong direction with their accessibility and I 
> have had it with them. Also I still cannot get described video on the 
> networks which I should be able to get. Thanks,  
> 
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> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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