RE: E-mail to Apple Accessibility
Hi Chris, OK to a point. "You guys" is not a very professional way of addressing Apple ( no offense). Also, I think it is extremely unreasonable to expect Apple to discount their regular apps by their 30% take. Why would you expect to pay 30% less and basically ask Apple to not make any money on an accessible app just because you are blind? I thought we all want equal treatment? It is furthermore even more unreasonable to expect to penalize developers if their apps are not accessible. There are a great number of apps which can't be made accessible due to the nature of the app and while it is awesome if developers make their apps accessible, they should not and can't be made to do so or else. Regards, Sieghard -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Chris H Sent: Wednesday, September 11, 2013 7:36 AM To: viphone@googlegroups.com Subject: E-mail to Apple Accessibility Hello Apple Accessibility. I am writing to express concerns regarding your app store and the lack of a policy for app refunds due to inaccessibility. While I have not experienced concerns myself, I have heard of people on groups like Viphone and Macvisionaries being very concerned regarding apps they have purchased, which turned out to be inaccessible, to then be refused point blank for a refund due to the app being inaccessible. I would like to see policies such as a discount of the 30% for apps that are deemed accessible, a penalty fee of at least 35% for apps that are inaccessible, and maybe even pointers in the app descriptions regarding accessibility. If one or more policies are in place, and please do come up with your own if you wish, at least we will know before purchase whether an app is deemed accessible or not. Remember, you guys were the first to innovate accessibility to complete touch screen devices, and we as the blind community really appreciate your hard work. Let this be spread to places like the app store as well. Thank you very much for reading. Any responses will be greatly appreciated. Kind regards. Hope this e-mail is ok. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: E-mail to Apple Accessibility
You have given Apple the perfect loophole to disregard your letter: "While I have not experienced concerns myself..." They may write back with sympathetic sentiments, they will not act based on this approach. Joseph - Original Message - From: "Chris H" To: Sent: Wednesday, September 11, 2013 7:35 AM Subject: E-mail to Apple Accessibility Hello Apple Accessibility. I am writing to express concerns regarding your app store and the lack of a policy for app refunds due to inaccessibility. While I have not experienced concerns myself, I have heard of people on groups like Viphone and Macvisionaries being very concerned regarding apps they have purchased, which turned out to be inaccessible, to then be refused point blank for a refund due to the app being inaccessible. I would like to see policies such as a discount of the 30% for apps that are deemed accessible, a penalty fee of at least 35% for apps that are inaccessible, and maybe even pointers in the app descriptions regarding accessibility. If one or more policies are in place, and please do come up with your own if you wish, at least we will know before purchase whether an app is deemed accessible or not. Remember, you guys were the first to innovate accessibility to complete touch screen devices, and we as the blind community really appreciate your hard work. Let this be spread to places like the app store as well. Thank you very much for reading. Any responses will be greatly appreciated. Kind regards. Hope this e-mail is ok. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: E-mail to Apple Accessibility
Dear Chris, I think this is an excellent draft. Let it be sent. With best wishes, Ketan -Original Message- From: Chris H Sent: Wednesday, September 11, 2013 8:05 PM To: viphone@googlegroups.com Subject: E-mail to Apple Accessibility Hello Apple Accessibility. I am writing to express concerns regarding your app store and the lack of a policy for app refunds due to inaccessibility. While I have not experienced concerns myself, I have heard of people on groups like Viphone and Macvisionaries being very concerned regarding apps they have purchased, which turned out to be inaccessible, to then be refused point blank for a refund due to the app being inaccessible. I would like to see policies such as a discount of the 30% for apps that are deemed accessible, a penalty fee of at least 35% for apps that are inaccessible, and maybe even pointers in the app descriptions regarding accessibility. If one or more policies are in place, and please do come up with your own if you wish, at least we will know before purchase whether an app is deemed accessible or not. Remember, you guys were the first to innovate accessibility to complete touch screen devices, and we as the blind community really appreciate your hard work. Let this be spread to places like the app store as well. Thank you very much for reading. Any responses will be greatly appreciated. Kind regards. Hope this e-mail is ok. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: E-mail to Apple Accessibility
Don't worry, it has been sent already. On 11/09/2013 16:06, Ketan Kothari wrote: Dear Chris, I think this is an excellent draft. Let it be sent. With best wishes, Ketan -Original Message- From: Chris H Sent: Wednesday, September 11, 2013 8:05 PM To: viphone@googlegroups.com Subject: E-mail to Apple Accessibility Hello Apple Accessibility. I am writing to express concerns regarding your app store and the lack of a policy for app refunds due to inaccessibility. While I have not experienced concerns myself, I have heard of people on groups like Viphone and Macvisionaries being very concerned regarding apps they have purchased, which turned out to be inaccessible, to then be refused point blank for a refund due to the app being inaccessible. I would like to see policies such as a discount of the 30% for apps that are deemed accessible, a penalty fee of at least 35% for apps that are inaccessible, and maybe even pointers in the app descriptions regarding accessibility. If one or more policies are in place, and please do come up with your own if you wish, at least we will know before purchase whether an app is deemed accessible or not. Remember, you guys were the first to innovate accessibility to complete touch screen devices, and we as the blind community really appreciate your hard work. Let this be spread to places like the app store as well. Thank you very much for reading. Any responses will be greatly appreciated. Kind regards. Hope this e-mail is ok. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
